Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10409019June 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT A LOW SPEED, THE LOW BRAKE FLUID LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AFTER REACHING HIS DESTINATION, THE CONTACT EXAMINED THE VEHICLE AND NOTICED A BRAKE FLUID LEAK. THE CONTACT ALSO STATED THAT THE BRAKE LINES NEAR THE MASTER CYLINDER WERE SEVERELY RUSTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT TO REPLACE THE BRAKE LINES. THE LEAKING BRAKE LINE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,388 . UPDATED 08/01/11*LJ UPDATED 08/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408950June 26, 2011
ELECTRICAL SYSTEM
MY DASH CLUSTER IS MALFUNCTIONING. IT SAYS MY CAR IS OVERHEATING. HAD IT WORKED ON AND AFTER FOUND IT WAS A KNOWN CLUSTER PROBLEM. THE SPEEDOMETER IS NOT ACCURATE AND I GOT PULLED OVER FOR SPEEDING. NEXT THE CRUISE CONTROL WENT OUT. NOW THE GAS GAUGE IS NEXT. CHECKED ON LINE AND GM IS AWARE OF THESE ISSUES BUT HAS DONE NOTHING. REPAIR BILL IS AROUND 500.00 DOLLARS. SEEMS UNFAIR TO ME. WILL BE TRAVELING ON INTERSTATE SOON HOPE NO ONE GETS HURT DUE TO SPEED/ENGINE OVER HEATING AND NOT KNOWING/RUNNING OUT OF GAS ON A BUSY INTERSTATE. I THOUGHT I BOUGHT A DEPENDABLE CAR...GUESS I WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409952June 25, 2011
FUEL SYSTEM, GASOLINE
PROBLEM: THE GAS METER IS NOT ACCURATE, IT GIVES ME FALSE READINGS WHICH RESULT IN ME RUNNING OUT OF GAS OR OVER FILL MY GAS TANK. I NEVER KNOW HOW MUCH GAS I HAVE! THE GAS METER USUALLY READS FULL BUT THAT'S NOT TRUE. WHILE DRIVING THE GAS METER WANDERS BACK AND FORTH FROM FULL TO EMPTY. I CAN'T DRIVE MY CAR FAR BECAUSE I DON'T KNOW MUCH GAS I HAVE. PLEASE HELP ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408805June 24, 2011
TIRES
TOOK 2010 IMPALA LTZ TO HAVE OIL CHANGED AND TIRES ROTATED. THEY FOUND THE FRONT TIRES TO BE WORN BADLY ON THE INSIDE OF EACH TIRE. THE DRIVER'S SIDE HAD MUCH WORSE WEAR WITH THE STEEL CORDS VISIBLE. WE BOUGHT THE CAR FROM A DEALERSHIP WITH OVER 10,000 MILES ON IT. IT NOW HAS 19,000. IN AN ONLINE SEARCH, WE FOUND THAT THE CAR HAD WORK DONE ON THE STEERING BEFORE WE PURCHASED IT. IT STILL HAS A PROBLEM WITH A GROWLING SOUND IN THE STEERING AT TIMES. COULD THAT EFFECT TIRE WEAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408602June 23, 2011
SERVICE BRAKES, HYDRAULIC
AT 10,000 MILES THE VEHICLE WOULD SHUDDER UNDER HIGH SPEED BRAKING IE. A FREEWAY EXIT RAMP. DEALER TURNED REAR ROTORS. AT 16,000 MILES VEHICLE WOULD SHUDDER DURING HIGH SPEED BRAKING AND WHEN ON DOWNHILL MOUNTAINS THE SHUDDER WOULD LEAD TO THE CAR BOUNCING ON THE ROAD. DEALER TURNED FRONT ROTORS. NOW AT 40,000 MILES THE BRAKES ARE ONLY 1/2 WORN AND BOTH ROTORS ARE WARPED. DEALER CLAIMS THE PROBLEM IS DUE TO DRIVING STYLE. NO WARRANTY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408668June 23, 2011
ELECTRICAL SYSTEM
TROUBLE STARTING MY 2001 CHEVROLET IMPALA., I TRY TO START MY CAR AND IT WONT START, SECURITY LIGHT POPS ON AND WONT LET ME START MY CAR. CAR HAS LEFT ME STRANDED AND LATE MANY TIMES. IF I WAIT 15MIN-1HR I CAN THEN GET THE CAR TO START. I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND MANY GM VEHICLES HAVE IT. THEY NEED TO PUT OUT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408527June 22, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I DRIVE A CHEVY 2004 IMPALA. WHEN DRIVING MY CAR, THE SPEEDOMETER BEGIN TO ACT RANDOMLY. I WAS ABLE TO CLOCK MY SPEED USING MY GPS. MY CAR SAID I WAS DOING 70 MILES PER HOUR, BUT I WAS REALLY DOING 30 MP/H. NOW, THE SPEEDOMETER DOES NOT WORK AT ALL. IT CONSTANTLY SAYS I'M DOING 0 MP/H. THIS IS A SERIOUS ISSUE. THE DEALERSHIP WANTED $700 DOLLARS TO FIX A DEADLY DEFECT IN THEIR OWN CAR. MANY IMPALA DRIVERS HAVE THIS ISSUE AND GM HAS FAILED TO RECALL THIS PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408593June 22, 2011
ELECTRICAL SYSTEM
AS I'VE FOUND FROM MANY OTHER FOLKS THROUGH THE INTERNET AND IN PERSON, THE PASSLOCK SYSTEM IN MY 2001 IMPALA IS FAULTY AND DANGEROUS! THE BEST CASE SCENARIO THE ENGINE WON'T START AND WHEN YOU COME BACK 15 MINUTES LATER IT STARTS JUST FINE ASSUMING YOU ARE IN THE COMFORTS OF YOUR OWN LIVING SPACE. WHEN ON THE ROAD THIS IS A SEVERE PROBLEM!! ALSO, MY WIFE RECENTLY WAS DRIVING THROUGH AND INTERSECTION AND THE VEHICLE JUST QUIT! SAME ISSUE. WAIT AND IT STARTS!!! NOW IN THIS CASE THERE WASN'T AND ACCIDENT, BUT VERY EASILY COULD HAVE BEEN!! CARS DYING WHEN MAKING A LEFT TURN IS NOT MY IDEA OF A SAFE VEHICLE!!! SINCE THAT EPISODE, WE'VE HAD THE VEHICLE LOOKED AT, BUT NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM. AFTER SOME RESEARCH, I'M NOW 100% SURE IT'S THE PASSLOCK ANTI-THEFT SYSTEM. ONCE AGAIN, THIS VERY MORNING WE WENT TO DROP KIDS AT DAYCARE AND THE CAR WOULD NOT START............WAIT 15 MINUTES AND IT STARTS JUST FINE. THERE IS AND OBVIOUS PROBLEM WITH THE ANTI-THEFT SYSTEM ON THESE VEHICLES AND THEY NEED TO BE ADDRESSED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408444June 22, 2011
ELECTRICAL SYSTEM
NO WARNING, NO EVENT LEADING UP TO THE FAILURE. 2000 CHEVY IMPALA LS 3.8 STALLS CONSTANTLY. NO CHECK ENGINE LIGHT COMES ON, SO THERE IS NO WAY TO KNOW WHAT IS CAUSING THIS. SEEMS TO BE A COMMON PROBLEM ALL OVER JUST LOOK IT UP ON THE INTERNET, DON'T KNOW WHY THIS IS NOT A RECALL, IT IS VERY DANGEROUS. I WAS TRAVELING 70 MPH IN THE FAST LANE ON A MAJOR HIGHWAY AND THE CAR JUST STALLED, ALSO STALLED AT A RED LIGHT, ALSO STALLED TRAVELING AT ABOUT 10 MPH AND AT 30 MPH (ALMOST REAR-ENDED ON BOTH OCCASIONS). CHEVY DOES NOT HAVE AN ANSWER, CHEVY MECHANIC TOLD ME THIS HAS BEEN A COMMON PROBLEM WITH ALL GM CARS FOR YEARS. WHY IS THIS NOT KNOWN TO THE PUBLIC? THEY REPLACED THE THERMOSTAT AND IT STALLED ABOUT A MILE DOWN THE ROAD. NOW THEY WILL TRY REPLACING THE CRANKSHAFT POSITION SENSOR BUT WILL NOT GUARANTEE THAT THIS WILL SOLVE THE PROBLEM. NEXT THEY WOULD TRY THE MASS AIR SENSOR. THIS IS A KNOWN COMMON PROBLEM THAT COULD BE CATASTROPHIC IF IT HAPPENED AT THE WRONG TIME. I KNOW, I WAS ALMOST KILLED ON THAT MAJOR HIGHWAY THAT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408308June 21, 2011
SUSPENSION, STEERING, UNKNOWN OR OTHER
1) TRIED TO SLOW CAR DOWN. CAR WOULD NOT TURN NOR HALT. ENDED UP HITTING THE VEHICLE IN FRONT OF ME. RESTORED IT 100%. 2) A YEAR LATER, HAD 3 BRAND NEW RACK AND PINION'S REPLACED IN ONE MONTH. HAD THE VEHICLE CHECKED OUT. THE A-FRAME IS IN EXCELLENT SHAPE AND SO IS THE AREA SURROUNDING THE RACK AND PINON. HAVE PICTURES AND MECHANICS AS PROOF. 3) CALLED THE CHEVY COMPANY & WAS TOLD THAT THE CAR WAS MANUFACTURED IN WISCONSIN. THEY CLAIM THEY SAW NO REASON TO HELP WITH THE RACK & PINION AS THOSE CARS WERE RECALL-FREE. 4) CAR LEANS TOWARDS ONCOMING TRAFFIC AT TIMES (THIS STARTED AFTER EACH RACK AND PINION WAS REPLACED). THERE IS ALSO A 2 O'CLOCK AND 10 O'CLOCK DEAD ZONE IN THE STEERING COLUMN. STEERING USED TO FEEL A BIT NORMAL. IT WAS NOT LIKE THIS UNTIL I HAD A NEW RACK AND PINION PUT ON. TWICE (IN BETWEEN) THE BOOT WOULD EXCESSIVELY LEAK (AS DID THE ORIGINAL FROM CHEVY). 5) WHEN I TURN THE WHEEL OUT OF THE DRIVEWAY, THE CAR MAKES KICK DRUMMING GRINDING SOUNDS. WAS TOLD THIS WAS NORMAL. IT IS IRRITATING THOUGH. 6) THE CAR DIDN'T EVEN HIT IT'S 5TH YEAR (BEING NEW) BEFORE IT STARTED TO RUST PAINT OFF THE TOP OF ITS ROOF. I LIVE WHERE THERE IS NO SNOW OR COAST, AND EXTREMELY LITTLE ICE. 7) THE CHECK ENGINE LIGHT NEVER GOES OFF. HAD IT CHECKED. WAS TOLD IT WAS FINE. 8) WAS DRIVING RIGHT NEXT TO A COP GOING DOWN A STEEP HILL WHEN THE SPEEDOMETER STUCK AT 10 MPH. I CROSSED MY FINGERS THAT I WASN'T SPEEDING SINCE I KEPT MY SPEED NEXT TO THE OFFICER. REPLACED. 9) COMBO TURNING SIGNAL & CRUISE BROKE OFF THE STEERING FOR NO REASON DURING A TURN. REPLACED. 10) LOCKS ME OUT OFF & ON FOR NO REASON. 11) THIS CAR IS MY BABY AS IT WAS ONE OF THE LAST THING I GOT THAT WAS MY MOTHER'S BEFORE SHE DIED. IT IS ALSO MY FIRST CAR THAT HAS SEEN ME THROUGH (AND STILL) MY COLLEGE YEARS. IT IS VERY SENTIMENTAL TO ME FOR THOSE REASONS. MY DREAM IS TO KEEP THIS CAR EVEN WHEN IT'S A CLASSIC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10407683June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE JERKING INTO GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE CONTINUED TO INTERMITTENTLY HESITATE WHILE ACCELERATING AND WOULD JERK IN VARIOUS GEARS. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407469June 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND A SIGNIFICANT AMOUNT FUMES EMITTED INSIDE OF THE VEHICLE FROM THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407289June 17, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHTS ON MY 2004 CHEVY IMPALA JUST SUDDENLY WENT OUT DURING NIGHT TIME DRIVING. THE ONLY THING THAT WOULD GIVE ME ANY LIGHT WAS TO HOLD BACK ON THE DIMMER SWITCH LEVER. I HAVE SINCE LEARNED THAT THIS MALFUNCTION HAS HAPPENED TO HUNDREDS OF OWNERS OF IMPALAS. THE SWITCH IS QUOTED AS COSTING OVER $500 AND INSTALLATION ANOTHER $200. THAT'S ALOT FOR A COMMONLY DEFECTIVE PLASTIC PART! IT'S ALSO A VERY POOR DESIGN TO HAVE ALL HEADLIGHTS GO OUT SIMPLY BECAUSE THE DIMMER SWITCH IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407158June 16, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE UNOCCUPIED VEHICLE IGNITED INTO FLAMES WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE YET A POLICE REPORT WAS NOT FILED. THE FAILURE WAS CONTRIBUTED TO THE ELECTRICAL WIRING OF THE FRONT DRIVER SIDE HEATED SEAT. THE VEHICLE WAS COMPLETELY DESTROYED. UPDATED 10/31/11
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10406931June 15, 2011
ELECTRICAL SYSTEM
BAD IGNITION SWITCH IN THE 2004 IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408008June 15, 2011
POWER TRAIN
SHIFT GEAR STICKING WOULD NOT MOVE. STRANDED AT 1 AM IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406875June 14, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD AND WITHIN SECONDS, THE ENGINE WAS ON FIRE. THE FIRE AND POLICE DEPARTMENT WERE PRESENT BUT A REPORT WAS NOT FILED. THE CONTACT STATED THAT THE MANUFACTURER WAS INFORMED THAT SHORTLY AFTER THE FIRE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) WHICH ADVISED OF THE POTENTIAL OF AN ENGINE FIRE. THE MANUFACTURER REFUSED ANY TYPE OF ASSISTANCE AND ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED DEALER. THE FAILURE AND THE CURRENT MILEAGE WAS 173,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10406810June 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE ENGINE TEMPERATURE GAUGE FAILED. THE ENGINE GAUGE ROSE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE ENGINE HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TH VEHICLE WAS NOT RECALLED AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406153June 13, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING HIM TO CRASH INTO A FIRE HYDRANT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, WAS NOT INSPECTED AT THE CONTACT'S REQUEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 102,000. A POLICE REPORT WAS AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10406154June 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING AND FINALLY NO FORWARD OR REVERSE GEARS. BROKE DOWN MONDAY MORNING AFTER BEING INTO GM DEALER FRIDAY FOR A CHECK UP WITH NO PROBLEMS OR ISSUES FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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