Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10414629July 22, 2011
TRACTION CONTROL SYSTEM
THE TRACTION CONTROL IS CONSTANTLY ENGAGING EVEN UNDER IDEAL DRIVING SITUATIONS. IT ENGAGES WHILE DRIVING AND TURNING AT SLOW SPEEDS. ONCE ENGAGED DURING PULLING ONTO A ROAD AND DUE TO HOLDING CAR BACK (NO TRACTION) ALMOST HAD A COLLISION. ALSO WHEN THE BRAKES ARE APPLIED A NOISE IS HEARD AND A SLIGHT PUSH BACK OF THE BRAKE PEDAL OCCURS. NOISE IS POSSIBLY FROM THE ABS. SINCE THE TWO (TC AND ABS) ARE LINKED IT COULD BE DISRUPTING ONE OR THE OTHER. I HAVE SEARCHED SEVERAL FORUMS AND MANY CONSUMERS ARE COMPLAINING OF THE SAME PROBLEM. MANY HAVE TRIED SEVERAL SOLUTIONS, BUT THE PROBLEM PERSISTS. WROTE A LETTER TO GM ABOUT THIS PROBLEM. I AM VERY CONCERNED THIS IS A SAFETY ISSUE AND ONLY A MATTER OF TIME BEFORE A DEATH OCCURS DUE TO THIS ISSUE. ALSO NO KNOWN ROOT CAUSE OR EASY FIX AND CUST HAVE SPENT THOUSANDS TO FIX ISSUE AT DEALER YET ISSUE REMAINS. THIS SHOULD BE RESEARCHED AND RECALLED BEFORE ANYONE GETS SERIOUSLY HURT. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414635July 22, 2011
ELECTRICAL SYSTEM:HORN
CAR: 2005 CHEVROLET IMPALA, V6 3100 ENGINE THE HORN IN THE CAR BEGAN HAVING INTERMITTENT PROBLEMS WITH FUNCTIONALITY. IT IS UNKNOWN HOW THIS BEGAN EXCEPT THAT THE SOUND OF THE HORN BECAME SOMEWHAT STRANGE TO START. OVER TIME THE HORN FAILED COMPLETELY. THE RESULT OF THIS FAILURE IS A RATHER BIG SAFETY ISSUE GIVEN THE NEED OF THE HORN TO WARN OTHER DRIVES AND PEDESTRIANS OF YOUR PRESENCE WHEN THEY ARE UNAWARE. WE NEARLY GOT INTO THREE ACCIDENTS (TWO IN PARKING LOTS, ONE ON ROAD) AS A RESULT OF OUR INABILITY TO HONK AT DRIVERS TO LET THEM KNOW WE WERE THERE. I AM A HANDYMAN/MECHANIC TYPE AND REPLACED THE DEFECTIVE HORN AND ADDED A CUSTOM WATER SHIELD TO PREVENT WATER FROM CORRODING THE HORN. THERE IS A TSB ABOUT THIS ISSUE. I BELIEVE A RECALL IS NECESSARY. SERVICE BULLETIN NUMBER : 4043 NHTSA ITEM NUMBER : 10020089 *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414642July 22, 2011
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
NO EVENTS APPEAR TO LEAD UP TO THE PROBLEM. IT OCCURS RANDOMLY WITHOUT WARNING, ESPECIALLY DURING BACKUP OPERATIONS. THE ABS SEEMS TO COME ON WHENEVER IT LIKES DURING BRAKING, CAUSING HEAVY LOSS IN STOPPING POWER. THIS CAN OCCUR REGARDLESS OF ROAD CONDITIONS OR SPEED. SIMILAR TO THIS, THE TRACTION CONTROL SYSTEM APPEARS TO COME ON DURING ACCELERATION AT RANDOM TIMES, ESPECIALLY AT LOW SPEEDS OR IN REVERSE. THIS OCCURS ON DRY ROADS FREQUENTLY AND OCCASIONALLY CAUSES THE VEHICLE TO PULL HEAVILY TO ONE SIDE AS NEITHER SIDE IS ACTUALLY SLIPPING. AN ACCIDENT HAS NOT YET OCCURRED BUT CERTAINLY CAN GIVEN THE NATURE OF THE FAILURES. A TSB IS AVAILABLE CONCERNING THE ABS. THIS VEHICLE HAS A WHOPPING 75 TSBS! SERVICE BULLETIN NUMBER : 4615 NHTSA ITEM NUMBER : 10023171 *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414647July 22, 2011
WHEELS, UNKNOWN OR OTHER, POWER TRAIN
THE ONLY EVENT LEADING TO THE FAILURE WAS A LOUD SOUND COMING FROM THE REAR LEFT SIDE OF THE VEHICLE. THE FAILURE INVOLVED A PULL TO THE LEFT AND EXCESSIVE HEAT BEING GENERATED FROM THE BACK LEFT TIRE. THE COMPONENT THAT FAILED ENDED UP BEING THE WHEEL BEARING. I HAD A MECHANIC REPLACE IT AND ALSO KEPT THE OLD PART. THE OLD BEARING WAS SCORCHED (THE MECHANIC SHOWED ME) AND WARPED. THE BEARING COULD HAVE LOCKED UP HAD IT NOT BEEN REPLACED, RESULTING IN AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414785July 22, 2011
ELECTRICAL SYSTEM
ALL 4 DOOR LOCK ACTUATOR HAVE GONE OUT, WITHIN A MONTH OF EACH OTHER, WAS TOLD THAT THIS WAS CAUSED BY WEAR AND TEAR OF THE VEHICLE, AFTER 3 YEARS THIS SHOULD NOT HAPPEN, AFTER DEALING WITH GM FOR OVER A WEEK, THEY ARE WILLING TO PAY FOR HALF. BUT COME ON WHY SHOULD I GIVE THEM 450$ TO REPAIR FAULTY EQUIPMENT WHICH ARE A SAFETY CONCERN, MY CHILD SAFETY LOCKS DO NOT WORK, I CAN NOT LOCK MY CAR WHEN I GO IN PLACES FOR FEAR OF NOT BEING ABLE TO GET IN, THESE DOORS WERE NOT MISTREATED TO CAUSE THIS AND AFTER RESEARCHING THIS THIS IS A KNOWN COMMON PROBLEM, I WAS EVEN TOLD THIS BY A GM CUSTOMER SERVICE SPECIALIST, THIS SHOULD NOT BE AT THE OWNERS EXPENSE WARRANTY OR NOT, I DO NOT HAVE THE MONEY TO FIX THIS SO I HAVE TO PRAY THAT NOTHING HAPPENS TO MY KIDS WHILE I HAVE TO DEAL WITH THIS ISSUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413874July 21, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
2003 CHEVY IMPALA SECURITY LIGHT RANDOMLY COMES ON WHILE DRIVING VEHICLE. LIGHT WILL TURN OFF SOMETIMES AFTER DRIVING OR SOMETIMES AFTER CAR IS TURNED OFF. CAN GO AT THE LONGEST A WEEK BETWEEN LIGHT COMING BACK ON AGAIN. CAR WITHOUT WARNING DID NOT START. TURNED KEY LIGHTS WORKED RADIO WORKED AND AC BUT WOULDN'T TURN OVER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414608July 21, 2011
SUSPENSION
THE CAR HAS ALIGNMENT PROBLEM. WHILE DRIVING I NEVER FELT CONFIDENT ABOUT THE FEEL AND FELT LIKE TRACTION WAS NOT WAS NOT GOOD. ORIGINAL SET OF TIRES PREMATURELY FAILED AROUND 30,000 MILES. EXCESSIVE WEAR ON THE INSIDE. WHEN COMPLAINED THE DEALER SAID IT NEEDED ALIGNMENT AND PERFORMED ON THE FRONT WHEELS. AFTER THAT I REPLACED ALL 4 TIRES. UPON EXAMINING THE TIRES RECENTLY I REALIZED THAT THE REAR TIRES ARE WEARING UNEVENLY, INSIDE WAS WEARING FAST. THE ROAD NOSE FROM THE REAR WHEELS WAS INCREASING STEADILY. HOWEVER THE FRONT TIRES SEEMS TO BE FINE. WHEN I CALLED THE DEALER WITH THE PROBLEM, HE SUGGESTED ALL WHEEL ALIGNMENT FOR WHICH I WILL HAVE TO PAY. I STRONGLY BELIEVE THE PROBLEM WAS DUE TO DEFECTIVE PARTS/INSPECTION PRIOR TO DELIVERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413671July 20, 2011
SUSPENSION:REAR
2007 CHEVY IMPALA - VERY DANGEROUS TO DRIVE ON SLICK ROADS - ABNORMAL REAR TIRE WEAR DUE TO ALIGNMENT ISSUES - WEARS OUT TIRES IN APPROXIMATELY 15000 MILES DUE TO EXCESSIVE INNER WEAR / CAMBER OUT OF ALIGNMENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413698July 20, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED ON IT WOULD NOT SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413746July 20, 2011
SUSPENSION:REAR
2008 CHEVY IMPALA HAS PREMATURE LOSS OF TREAD ON BOTH REAR TIRES FRONT TIRES DO NOT SHOW ANY NOTICEABLE TREAD WEAR BUT REAR TIRES HAVE LOST ALL OF INBOARD TREAD. THIS IS A DEFECT IN EITHER THE WHEEL MOUNTING OR SUSPENSION SYSTEM CAUSING UNSAFE OPERATION OF THIS VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413757July 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE FUEL GAUGE DISPLAYED EMPTY; HOWEVER, THE CONTACT CONFIRMED THAT THE FUEL TANK WAS NOT EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FLOATER IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413850July 20, 2011
TIRES, SUSPENSION:REAR
I BOUGHT A 2008 CHEVY IMPALA, AND HAD TO BUY NEW TIRES 3 TIMES I CONSTANTLY COMPLAIN TO MY CHEVY DEALER THEY TOLD ME THEIR WAS NO PROBLEM WITH THESE CARS . I FINALLY HAD NO CHOICE BUT TO TRADE MY CAR ONLY AFTER IT WAS THREE YEARS OLD BECAUSE I WOULD HAVE TO BUY MY FORTH SET OF TIRES. I STILL HAVE MY RECEIPTS FROM ALL THE TIRES I BOUGHT I AM FURIOS I WANT TO BE PART OF THE CLASS ACTION SUIT AGAINST GM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413866July 20, 2011
SUSPENSION:REAR
WE OWN A 2008 CHEVY IMPALA LTZ AND HAVE HAD TO REPLACE THE BACK TIRES DUE TO EXCESSIVE WEAR. WE PURCHASED THE VEHICLE USED WITH 18000 MILES ON IT AND THE TREAD WAS COMPLETELY WORE TO THE STEEL BELTS ON THE INSIDE 3 TREADS AT 24000 MILES ON IT. WE TOOK THE CAR IN FOR ITS SCHEDULED 6000 ROTATION ONLY TO DISCOVER THE TIRES WERE SHOT. THE DEALER WOULD NOT HONOR REPLACING THE TIRE AND MENTIONED NO REASONABLE SOLUTION. I HAVE RESEARCHED THE CAR THOROUGHLY AND HAVE DISCOVERED DISTURBING FACTS ABOUT THE IMPALAS SPINDLE RODS. THERE HAVE BEEN MANY DOCUMENTED CASES ACROSS THE COUNTRY WITH VERY SIMILAR PROBLEMS WITH THE 2007 AND 2008 IMPALAS. UPON FURTHER INVESTIGATION, I FIND A CLASS ACTION SUIT HAS BEEN FILED AND GM HAS BEEN DRAGGING THEIR FEET. THEY RECALLED POLICE CARS, BUT NOT CARS BELONGING TO CITIZENS. ANY IMPALA THAT IS SHOWING COMMON WEAR SHOULD BE RECALLED. I CAN DEAL WITH A DEFECT, BUT MY FAMILY WAS AT RISK AS WE TRAVELED IN THE CAR TOGETHER 1200 MILES CROSS COUNTRY AND HAD NO IDEA ABOUT THE DEFECT. TIRES SHOULD NOT BE WORN TO THE STEEL AFTER LESS THAN 6000 MILES. GM IS PUTTING PEOPLE AT RISK. WHEN ARE THEY GOING TO SOLVE THIS PROBLEM AND MAKE THINGS RIGHT WITH THEIR PATRONS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413566July 19, 2011
SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE COULD NOT SEE OUT OF THE REAR VIEW MIRROR WHILE DRIVING AT ANY SPEED BECAUSE THE HEAD RESTS ON THE REAR SEATS WERE OBSTRUCTING HER VISION. THE HEAD RESTS COULD NOT BE ADJUSTED OR REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE HEAD RESTS WERE DESIGNED FOR SAFETY PURPOSES AND COULD NOT BE ALTERED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413267July 18, 2011
SUSPENSION:REAR
I HAVE A 2008 CHEVY IMPALA, AT 23,000 MILES THE TIRES ARE BALD. I ROTATED THEM EVERY 5000 MILES. I BOUGHT THIS CAR BRAND NEW IN LATE 2007. FROM READING THE OTHER FORUMS ON LINE, IT'S NOT THE TIRES. IT'S THE REAR END ALIGNMENT FROM THE FACTORY. THIS TIRES ARE GOING TO COST $1,400.00 TO REPLACE AND I'M BEING TOLD THE NEW ONE'S WILL WEAR OUT JUST AS FAST AS THE OLD ONE'S. I SEE THERE'S A CLASS ACTION SUIT AGAINST GM FOR 2007 & 2008 IMPALA'S. THEY FIXED ALL THE IMPALA COP CARS BUT NOT THE GENERAL PUBLIC! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414276July 18, 2011
STRUCTURE:BODY
5 DAYS AFTER PURCHASING THE IMPALA I SLICED MY LEG QUITE SEVERELY (2"X3" AND 1/2" DEEP) SIMPLY BY CLOSING THE DOOR. THE BOTTOM CORNER OF BOTH THE DRIVER AND PASSENGER DOOR COME TO A VERY SHARP POINT. BECAUSE OF MY AGE AND SIZE I NEED STAND FAIRLY CLOSE TO THE DOOR TO CLOSE IT. THIS VEHICLE IS VERY DANGEROUS, ESPECIALLY FOR CHILDREN AND ELDERLY, ACTUALLY ANYONE WHO MAY BE A LITTLE WEAKER THAN AVERAGE. I TRIED TO RETURN OR EXCHANGE VEHICLE BUT DEALERSHIP WANTED ME TO TAKE A $4315 LOSS. I WOULD STAY AWAY FROM THIS VEHICLE AND DEALERSHIP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10413319July 18, 2011
SEATS, VISIBILITY, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
BOUGHT 2011 IMPALA, REAR SEAT HEAD RESTS OBSTRUCTING VIEW ON REAR VIEW MIRROR. VERY HAZARDOUS, WILL PROBABLY CAUSE MANY ACCIDENTS AND POSSIBLY DEATHS. LOT OF PERSONS COMPLAINING TO DEALER AND GM AND THEY SAY NOTHING CAN BE DONE ABOUT THIS. THEY HAVE BEEN NOTIFIED AND THEIR REFUSAL TO DO ANYTHING ABOUT IT NEEDS TO BE LOOKED AT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413426July 18, 2011
VISIBILITY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW AIR FROM THE WINDSHIELD VENT, AND AS A RESULT, THE WINDSHIELD WOULD FREEZE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WOULD NOT ALLOW THE DOOR TO REMAIN OPEN, AND WOULD SOMETIMES CLOSE ON HER LEG. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURES DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413442July 18, 2011
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, A VERY LOUD SOUND WOULD COME FROM UNDER THE HOOD AND THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE RACK AND PINION SEALS WERE LEAKING; AS A RESULT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 54,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413126July 16, 2011
SUSPENSION:REAR
ON 9/08/09 I WENT TO A LOCAL TIRE DEALER TO REPAIR 2 SLOW LEAKS IN MY TIRES. I WAS ADVISED THE TIRES BADLY NEEDED ALIGNED. ON 9/09/09 I GOT MY ALIGNMENT. THE REPAIRMAN ADVISED ME THE TIRES WERE ALL WORN BADLY, AND I NEEDED NEW ONES BEFORE WINTER.AT THAT TIME MY MILEAGE WAS ABOUT 16,900 MILES. ON 11/02/09 I BOUGHT 4 NEW TIRES FOR A COSDT OF $425.79 OUT OF NECESSITY FOR UPCOMING WINTER DRIVING. I THOUGHT IT WAS VERY ODD THAT I NEEDED NEW TIRES ON THE IMPALA THAT I HAD PURCHASED TWO YEARS AGO, BUT I TRUST MY TIRE MAN, SO I DID NOT QUESTION WHAT HE TOLD ME I NEEDED TO DO. IT HAS BEEN ALMOST TWO YEARS AGAIN, SO NOW I AM CONCERNED ABOUT WHTHER I NEED NEW TIRES AGAIN ALREADY DUE TO THIS GM PROBLEM OF DEFECTIVE SPINDLE RODS, WHICH CONNECT THE SUSPENSION TO THE REAR WHEELS. I AM CONCERNED ABOUT THIS PROBLEM AS A SAFETY ISSUE WHEN I AM DRIVING MY VEHICLE!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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