Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#11281464November 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
GET ABS, TRACTION CONTROL, STABLE STABILITY SENSORS ON. IN MOTION AND WHEN SITTING STILL. RESETS BUT COMES RIGHT BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268681October 15, 2019
STEERING
I HAVE HAD PROBLEMS WITH STEERING CONTROL IN THIS VEHICLE EVER SINCE I BOUGHT IT FROM SERPENTINI CHEVROLET IN STRONGSVILLE, OHIO. CHEVROLET SERVICE DEPARTMENT REPLACED THE LEFT FRONT HUB AND BEARING ASSEMBLY ON 6/9/16 AT 34,770 WHEN THE CAR WAS STILL UNDER WARRANTY. ON 8/3/18, WHEN THE VEHICLE WAS OUT OF WARRANTY AT 60039 MILES, THE SERVICE DEPARTMENT TOLD ME THAT THE STEERING GEAR WAS LEAKING AND IT WOULD BE AN $1829.50 REPAIR. THE SYMPTOMS I AM EXPERIENCING NOW ARE THE SAME AS WHEN THE CAR WAS UNDER WARRANTY AND NOT REPAIRED CORRECTLY. IT MAKES A SCRAPING OR GRINDING NOISE WHEN YOU TURN. IF I ADD POWER STEERING FLUID, THE PROBLEM GOES AWAY, WHICH LEADS ME TO BELIEVE THAT THIS WAS THE PROBLEM ALL ALONG. I CHECKED ONLINE AND IT SEEMS TO ME THAT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHICH USUALLY ONLY GETS IDENTIFIED AFTER THE CAR IS OUT OF WARRANTY. I BELIEVE GM SHOULD BE REQUIRED TO DO A RECALL BEFORE SOMEONE HAS A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252847September 3, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11246315August 26, 2019
POWER TRAIN, UNKNOWN OR OTHER
DOES NOT SHIFT INTO GEAR SMOOTHLY. I CAN FEEL A JERK WHEN TRANSMISSION CHANGES GEARS. THERE IS A DELAYED RESPONSE WHEN WHEN EXCELERATING FROM A STANDSTILL. THIS VEHICLE HAD 36000 MILES WHEN WE NOTICED THE PROBLEM 4 MONTHS AGO. PROBLEM CODE P0989 SHOWN WHEN RECENTLY CHECKED BY MECHANIC. ANOTHER PROBLEM IVOLVES AN INTERMITTENT METALLIC GRINDING NOISE WHEN MAKING A LEFT TURN AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246473August 26, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235072July 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY REDUCE ENGINE POWER LIGHT, SERVICE STABILITRAK LIGHT AND ABS LIGHT IS ON ALSO CHECK ENGINE LIGHT.CAR WILL NOT GO OVE 30 TO 40 MPH. THE CAR WILL REDUCE SPEED ON THE HIGHWAY. AND STREETS. I LIVE IN ILLINOIS. I'VE DONE TRIED EVERYTHING. THE CAR WAS IN THE SHOP FOR OVER A MONTH COST ME $1500 TO FIX EVERY ISSUES THE MECHANIC THOUGHT WAS WRONG AND THE CAR STILL HAVE THE SAME ISSUES. I HAVE EVEN JUST RECENTLY BROUGHT A NEW GAS CAP BECAUSE THAT LIGHT KEPT SAYING TIGHTEN. THIS CAN BE REALLY STRESSFUL. I DONT THINK I WILL EVER BUY ANOTHER CHEVY CAR AGAIN. AS I RESEARCH MY ISSUE JUST BY TYPING IN THE PROBLEMS WITHOUT GIVING THE MAKE AND MODEL OF CAR. I SEE ALL THESE PROBLEMS ARE ONLY WITH CHEVY VECHILES. WHAT DO I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233001July 18, 2019
STEERING
I ATTEMPTED TO TURN ON MY VEHICLE WHILE IN THE PARKED POSITION THE KEY WOULD NOT TURN AND THE WHEEL WAS IN THE LOCKED POSITIION. MADE SEVERAL ATTEMPS TO TRY AND TURN THE KEY WITH NEGATIVE RESULTS. HAD TO HAVE THE VEHICLE TOWED AND A FEW DIFFENT MECHANICS ATTEMPTED TO TURN THE KEY BUT NEGATIVE RESULT. IT HAS BEEN DETERMINED THAT THE IGNITION SWITCH NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228300June 28, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING I HIT THE BRAKES. THEN THE STABILITY LIGHT VAME ON. ALONG WITH BRAKE ASSIST AND TRACTION LIGHT. AFTER THIS THE CAR DOES NOT WANNA REVERSE MAKES A HORRIBLE GRINDING NOISE. THERE IS ALWAYS SOMETHING WRONG WITH THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222378June 25, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STABLE CONTROL AND ABS LIGHT COMES IN WHEN I STAR ON WET PAYMENT I HEAR NOTICE AND SLIGHT VIBRATION, BUT LIGHT GOES OFF AND ON AT VARIOUS TIMES, NOY LOG ENOUGH FOR DEALER TO CHECK IT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209822May 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SERVICE STABILITRACK WARNING INDICATOR LIGHTS FLASH AND BEEP WHILE ALL GUAGES GO TO ZERO AND BACK WHILE DOOR LOCKS ARE ALSO ENGAGING OPEN AND CLOSED AT ALL SPEEDS. HAS BEEN ALMOST ON DAILY BASIS FOR THE LAST FEW MONTHS. BEFORE 6 MONTHS AGO WOULD ONLY HAPPEN OCCASIONALLY.VEHICLE WILL LOSE ACCELERATION FOR A FEW SECONDS. . THIS WILL HAPPEN SEVERAL TIMES WHILE DRIVING CONSECUTIVE ALMOST 10-20 TIMES IN A ROW. TRACTION CONTROL AND ABS, BRAKE ASSIST WILL ALSO HAVE WARNING LIGHTS GO OFF. HAVE HAD MY CAR IN 2 DIFFRENT SHOPS AND SPENT ALMOST $2000 AND STILL NO FIX. . CHEVY NEEDS TO DO A BETTER JOB EXPLAINING WHAT SERVICE STABILITRACK CONSIST OF. MECHANICS HAVE NO CLEAR IDEA WHAT TO FIX. IS THERE A RECALL ON THIS SYSTEM. ANY HELP WOULD BE MUCH APPRECIATED. CHEVY HAS NO ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208946May 21, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN BRAKING OR TURNING A GRINDING SOUND SIMILAR TO BAD BRAKES (FRONT BRAKES WERE REDONE LESS THAN 1 YEAR AGO) AND THE SERVICE STABILITRACK, ABS LIGHTS COME ON AND PERIODICALLY SHUT OFF. I'VE SHUT OFF TRACTION CONTROL BUT IT STILL ENGAGES WHEN TURNING LEFT OCCASIONALLY CAUSING REDUCED ACCELERATION AND DANGER TO MYSELF WHEN CROSSING TRAFFIC. VEHICLE AT 95K MILES BUT THIS HAPPENED BEFORE AT AROUND 50K MILES AND WAS REPAIRED BY DEALER AND PARTIALLY COVERED BY BUMPER TO BUMPER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207753May 14, 2019
EXTERIOR LIGHTING:HEADLIGHTS
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POOR PERFORMANCE OF VEHICLE. *LD THE CONSUMER STATED THE LEFT FRONT SIDE LOW BEAM WAS NOT LIGHTING. THE BULB WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206300May 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I PURCHASED MY VEHICLE ON MARCH 23 2019 .I HAVE MADE SEVERAL REPAIRS TO CAR BUT THE PROBLEM PERSISTS . IF I'M AT A STOP AND I PROCEED TO DRIVE AND MAKE A LEFT MY CAR WILL MAKE A GRINDING NOISE AND THE TRACTION CONTROL LIGHT WILL FLASH IT MAKES IT DANGEROUS TO JOIN TRAFFIC SAFELY . I LOOKED ONLINE AND SEVERAL PEOPLE HAVE THE SAME EXACT ISSUE WITH THEIR VEHICLES . SERVICE TRACTION CONTROL. SERVICE STABILITRAK SERVICE BRAKE ASSIST WILL GO ON WHEN I TRY TO MAKE A U TURN . . IVE REPLACED LEFT DRIVER SIDE WHEEL HUB WITH ABS SENSOR REPLACED TPMS AND HAD ALIGNMENT DONE . I FELT THE TEA ADMISSION IS BEING AFFECTED BY THIS ISSUE . SO I HAD IT SERVICED AS WELL . I FEEL CHEVY SHOULD DO A RECALL IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204299April 29, 2019
AIR BAGS
WHILE DRIVING AT 45 MILES AN HOUR ON A HIGHWAY ALL SIDE AIR BAGS DEPLOYED WITH NO COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203465April 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I TURN MY CAR ON THE ABS LIGHT STAYS ON, DRIVING STABILITY LIGHT STAYS ON, AND THE EMERGENCY BRAKE LIGHT STAYS ON EVEN IF I HAVE IT DISENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203074April 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE EXITING A PARKING SPACE, THE VEHICLE MADE A POPPING NOISE WITHOUT WARNING. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202748April 21, 2019
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITY TRACK LIGHT TURNS ON AND OFF. CAR WILL LOSE SOME SPEED WHILE DRIVING FOR A SECOND, LIKE THE ABS KICKS ON WHEN IT ISN'T SUPPOSED TO. HAD HAPPENED WHILE DRIVING 50 MPH ON THE HIGHWAY, CAR WILL LOSE SOME SPEED WHILE THE LIGHT INDICATING ABS HAS ACTIVATED FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194337April 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL APPLIES RANDOM BREAKING WHILE TURNING ON RESIDENTIAL STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186792March 14, 2019
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LUPIENT CHEVROLET (1601 SOUTHTOWN DR, BLOOMINGTON, MN) FOR ROUTINE MAINTENANCE. THE MECHANIC DISCOVERED THAT THE STEERING GEAR WAS LEAKING FLUID. THE STEERING GEAR WAS REPLACED. THE CONTACT INDICATED THAT THE SAME FAILURE WAS PREVIOUSLY DISCOVERED THIS YEAR WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,080. *TT CONSUMER STATED HE HAD A 27 INSPECTION COMPLETED AND DEALER STATED THERE WAS A SMALL LEAK WITH A MILAGE OF 33,393. STEERING GEAR WAS REPLACED AT 20,080 MILES AND AGAIN AT 13,893 MILES. CONSUMER FEELS THERE IS A DESIGN OR MANUFACTURING ISSUE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184889March 7, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES TO THE NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED, BUT NO FIRE WAS PRESENT. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE DEPARTMENT TO A SALVAGE LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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