Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11444490December 20, 2021
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443573December 13, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443397December 10, 2021
EXTERIOR LIGHTING
Passenger dim headlight keeps going out causing a unsafe issue. The plug gets hot and is damaged.A service bulletin was put out on this issue in 2014 so gm has known that this was a problem for a long time. I read several complaints on this issue and can't understand why a recall has not been issued unless gm thinks that it is safe to drive with one headlight. I know from experience that our state police department doesn't think that it is since I just got a warning because my headlight was out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443197December 9, 2021
STEERING, SERVICE BRAKES
The service power steering came in on the dash, also along with service stabiltrak and the abs light heard these are common and play together , mainly the service power steering which caused the vehicle to be become almost impossible to steer I heard there where recalls on this same situation as it is a huge safety concern . It makes it very dangerous in highway or roads as it is very hard to steer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443071December 8, 2021
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 35 MPH, the service power steering message appeared on the instrument panel. After the warning light appeared, the contact had to use excessive force to drive the vehicle home. The contact called both the dealer and the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V450000 (Steering). The vehicle was not yet repaired. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442909December 6, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
All instruments failed. After a couple restarts they came back on. Lane departure alert doesn’t work now. From a web search, I’m afraid it’s just the beginning. No, I haven’t taken it to the dealer; they charge for diagnosis. And it hasn’t been inspected. The problem doesn’t act up all the time. There are no warning lights, the system just fails. I have 50,600 miles on it. If you find what I’ve found in my web search, the cost of repair is staggering, especially for retirees. I hope you look into Chevrolet’s problem they’ve been having with the Impala.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442281December 1, 2021
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 50 MPH, the “Service Power Steering” message was displayed. The contact stated that he was able to continue to drive the vehicle. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V450000 (Steering) because the VIN was not included in the recall. The contact stated that the failure had been reoccurring while driving and the steering was difficult to maneuver. The vehicle was not diagnosed or repaired. The approximate failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442031November 29, 2021
SERVICE BRAKES, POWER TRAIN, SUSPENSION
The car has been in the shop twice within 6 months having it. It was towed twice, once for transmission issues and having no power to it at all then it back in the shop for warning lights. I also had it in the shop for about an hour to have a new tire put on it after loosing air. It had to be towed back home for all the brakes being shot and I'm now having an issue with the rear left caliper having a slow leak, the rear left sway bar is also broken in half. The whole entire car has issues and the leasing company and dealership refuse to do anything to help along with not helping me get the payment down. After one thing gets fixed, another thing happens. The suspension is getting bad and has been like that since my fiance and i got the car. The dealership said everything was new and fixed. We had 2 kids in the car and their safety was put at risk as well as others that got in the car. The car is getting to be a death trap for me. the warning lights that were coming on were Service Stabilitrak, Service Brake Assist, Service Trac Control and Service Brake System. These were coming on after I had the car in the shop for the transmission issue. Those lights are now not coming on. My fiance and I were told by the dealership that the brakes were new, nothing mechanically wrong with the car and drives smoothly, this was said before we took the car for a test drive. We were there to buy a car but after we signed the papers, we were told it was a lease.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441569November 24, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
When I’m driving and slow down my key will turn itself off making the car itself shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440988November 19, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
after car not used for two days, turning ignition on and attempted to start the engine a extremely load explosion came from engine compartment! Upon looking at the engine the PLASTIC intake manifold was blown to pieces. no warning a explosion was to occur, car was running normal prior to explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440900November 18, 2021
STEERING
the vehicle had a sudden loss of power steering. No warnings or indications of any isues just immediate loss of the ability to steer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440787November 17, 2021
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2011 Chevrolet Impala. The contact stated that the occupant sensor in the passenger’s seat occasionally failed to recognize an occupant seated in the passenger’s side front seat. The air bag off warning light would remain illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the part to repair the vehicle was not available. The contact was referred to a junkyard for assistance with finding a replacement part. The vehicle had yet to be repaired. The failure mileage was approximately 50,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440622November 16, 2021
STEERING
While driving at 70MPH on I10 in MS I experienced loss of power steering in heavy traffic. I received a notification on the dashboard of a problem, but it was difficult to maintain control of the vehicle and maneuver to the right lane to exit. The car was difficult to drive but I managed to pull into a large gas station and shut it down and ask for directions to a Chevy dealer. The Power steering returned when I restarted the vehicle and a Chevy dealer was several miles away, but the dealership personnel advised me to continue the trip since I reset the system, but could not tell me if it would reoccur. I drove another 250 miles to get home and did not have another incident. But after checking online forums I notice other such issues and this is quite dangerous at high speed and heavy traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440640November 16, 2021
AIR BAGS, POWER TRAIN
The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11440395November 14, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I parked my car at work and worked a full day Saturday the 13th of November. I go out to start my vehicle and 3 warnings appear all at once. Stabilitrak, ABS, and power steering. Reading online I’m not the only one but with only 109,xxx miles it’s kind of BS that there’s obviously an engineering flaw with these vehicles and I probably will give a few car payments worth to get this fixed. I’ve owned this vehicle since 17,xxx miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440398November 14, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that can last a second and this will occur several times during a twenty minute drive at 70mph. Mechanics at two shops seem confused and don't know where to begin except for a transmission fluid flush. That was completed and the problem has persisted. There are no related error codes. To lose power suddenly and unexpectedly could cause an accident especially if a system failure shuts off the vehicle while driving. This vehicle has had an oil consumption/burning problem since I bought it with around 60,000miles. It needed 2 quarts of oil added between the last oil changes. I have spent $1400 in July of this year on gasket replacements and that did not stop the leak. More gasket heads and an oil pan are going to be need to replaced and the estimate is another $1400. This is too much to be spending on possibly related issues in a short time span that may not resolve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439736November 8, 2021
AIR BAGS
Airbag light won't go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438780October 31, 2021
SEAT BELTS
Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438592October 29, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle is available for inspection upon request. Brake booster not regulating properly. This is causing the vehicle to not stop at a timely manner and a need to push brake all the way down for vehicle to eventually stop which is unsafe when driving. This has been confirmed by independent service center which has recommended to search for recall. No warnings or messages prior to issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438254October 26, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
My blind spot warning system has stopped working. This same year vehicle was recalled in other options (I have a Impala LTZ). Just curious why the LTZ was not recalled? I don't imagine it is a different system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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