Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#11376049November 23, 2020
POWER TRAIN
ABLE TO SHIFT GEAR POSITIONS BUT THE INDICATED SHIFT POSITION DOES NOT REPRESENT THE GEAR POSITION THE VEHICLE IS IN. WHEN I STOP AND PARK THE VEHICLE, I AM ABLE TO SHIFT THE LEVER TO THE "PARK" POSITION, BUT THE VEHICLE IS NOT ACTUALLY IN PARK POSITION. I CURRENTLY HAVE THE EMERGENCY BREAK ON. VEHICLE WILL NOT STAY IN PARK WHEN GEAR IS IN PARK POSITION. THE LIGHTEST TOUCH WILL KNOCK GEAR SHIFT INTO REVERSE AND CAR ROLLS AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362953October 5, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I DONT UNDERSTAND WHY MY CAR SHOWS NO MISFIRES UNTIL TODAY AND ITS THE FUEL CONTROL MODULE BUT IT RESETS AND GOES AWAY THEN BACK AGAIN LIKE ITS REMOTE CONTROL. WHILE STATIONARY BATTERY IS FAIR/ ALTERNATOR FAIR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11360011September 19, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR KEEPS TURNING OFF ON ME WHILE IM DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354544September 12, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
STABILTRAK ABS TRACTION CONTROL WARNING LIGHTS ALL COME ON VEHICLE SHUDDERS AND POWER IS REDUCED. RESEARCHED AND FOUND 100'S OF REPORTS OF THE SAME ISSUE WITH THE IMPALA AND SIMILAR COMPLAINTS IN THE LIGHT TRUCK AND SUV MODELS. FIX IS RELATIVELY INEXPENSIVE IF YOUR MECHANICALLY / ELECTRICALLY INCLINED AS INVOLVES SPLICING IN A NEW WIRE HARNESS FOR THE ABS SENSOR. SAID HARNESS IS ABOUT $20 IT SHORTS OUT DUE TO INSUFFICIENT GAUGE OF WIRE USED ON ORIGINAL FACTORY INSTALL. REPLACE HARNESS HAS MUCH STURDIER GAUGE FROM WHAT MY RESEARCH SAYS. REPAIR SHOP QUOTED $700 TO REPAIR GLAD I TOLD THEM TO PUT IT BACK TOGETHER. THEY HAVE A FLEET OF IMPALAS AS LOANERS SO THEY KNOW THEY ARE GOUGING PEOPLE WHEN THEY SAY REPLACE WHEEL HUB ASSEMBLY ABS SENSOR AND WIRING HARNESS WHEN THEY KNOW IT'S THE ABS SENSOR PERIOD. CHEVY NEEDS TO DO A RECALL. ISSUE HAPPENS WHEN CAR IS IN MOTION AFTER TURNING OR GOING OVER A BUMP WIRING THAT HAS BEEN WORE THRU DUE TO PLACEMENT OF WIRING IN A HIGH FRICTION AREA, WIRE WEARS THROUGH COATING EXPOSES WIRING THAT SHORTS OUT AND SENDS CODES TO COMPUTER CONCERNING ABS STABILTRAK AND TRACTION ASSIST CAUSES VEHICLE TO BEHAVE ERRATICALLY OTHERS HAVE REPORTED CAUSED VEHICLE TO STALL AND NOT RESTART UNTIL PROBLEM CORRECTED. I'M SURE THEY ARE GOUGED FOR A THOUSAND $ OR MORE. WET ROAD CONDITIONS,EXTREME HEAT OR COLD,LEFT TURN WHILE BACKING, JARRING BUMPS, ALL TRIGGER THE DASH TO LIGHT UP LIKE CHRISTMAS TREE DINGING ALARM GOES OFF STEERING SHUDDERS POWER IS REDUCED. IT'S A HUGE DISTRACTION AND SAFETY CONCERN FOR SO MANY TO BE EXPERIENCING GM SHOULD STAND UP AND TAKE CARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353577September 7, 2020
STRUCTURE:BODY
DRIVER'S SIDE BACK DOOR LOCKING MECHANISM WILL BECOME STUCK, AND DOOR WILL REMAIN LOCKED DESPITE ATTEMPTING TO UNLOCK IT WITH THE KEY FOB OR MANUALLY. FIRST NOTICED WHEN THE DOOR WOULD NOT UNLOCK AFTER BEING PUT IN PARK AFTER DRIVING APPROXIMATELY 10 MILES. OTHER DOORS UNAFFECTED, AND REAR PASSENGERS WERE ABLE TO EXIT VEHICLE VIA PASSENGER SIDE BACK DOOR. ONLY SOLUTION APPEARS TO BE REMOVING THE INTERIOR DOOR PANELING TO ACCESS THE LOCKING MECHANISM. THIS WILL RESOLVE THE PROBLEM FOR A PERIOD OF TIME (VARIES) BUT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350200August 19, 2020
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ELECTRONIC STABILI-TRAC WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED AND SHUDDERED WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE ALSO RECURRED WHILE THE VEHICLE WAS BEING REVERSED. ADDITIONALLY, THE VEHICLE VIBRATED AND SHUDDERED AT SPEEDS EXCEEDING 55 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343123August 4, 2020
ELECTRICAL SYSTEM
FAULTY WIRING HARNESS FOR THE STABLE LINK SYSTEM FRONT DRIVER SIDE. WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT WILL COME ON ALONG WITH THE STABLE LINK SYSTEM AND LOSE POWER TO THE ENGINE AND SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329147June 16, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT KEEPS GOING OUT EVERY 2 WEEKS, NOT BLOWING BULBS JUST STOPS WORKING. HAVE CLEANED CONNECTORS SEVERAL TIMES, WORE GLOVES WHEN CHANGING BULB AND CHECKED FUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325898May 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I'VE HAD MY 2013 LT IMPALA FOR 39 MONTHS I AM CURRENTLY FINANCING THIS VEHICLE HOWEVER THE ACTUATORS I KEEP REPEATING AND THEY KEEP GOING OUT CONSTANTLY AND THE REPAIRS ARE VERY EXPENSIVE I'VE REPLACED THESE MULTIPLE TIMES AND AFTER A MONTH IT DOES THE PROBLEM AGAIN WHICH ENDED UP DRAINING MY BATTERY EACH TIME. I HAVE REPLACED MY BATTERY FOR A BRAND NEW ONE AND EVERYTHING WAS FINE I GOT THE PROBLEM OF ALL 3 ACTUATOR FIXED AND HERE WE ARE NOW AND MY VEHICLE IS DEAD THE BATTERY WAS DRAINED BECAUSE THE ACTUATORS KEEP GOING OUT AND THE TICKING NOISE NEVER STOPS AND IT GOES EVEN WHEN I'M NOT PRESENT IN THE CAR AND RANDOM TIMES THROUGHOUT THE NIGHT WITHOUT THE KEY IN THE IGNITION*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325405May 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
WHEELS DRAG HESITATE WHEN PULLING OFF FROM A PARKED POSITION, HAS DONE THIS SINCE ABOUT A MONTH OF PURCHASING THIS CAR FROM DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322440April 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
IT KEEPS SAYING ON THE ODOMETER ELECTRIC STABILITY CONTROL OR TRACK AND LOWER THE POWER. MY CAR WAS ON MOTION ON A CITY STREET WITH CARS ALL AROUND US. I'VE READ THAT SEVERAL PEOPLE WERE HAVING TROUBLE WITH THE SAME THING. WHY DON'T THEY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320369April 7, 2020
ENGINE
WITH NO WARNING THE ENGINE OF MY CAR HAD A CATASTROPHIC FAILURE. DUE TO DEFECTIVE TIMING CHAINS AND GEARS. KNOWN TO BEING PROBLEMATIC AND BREAKING AROUND 85,000 MILES. MANY ON LINE COMPLAINTS WITH THIS ENGINE, BUT GM WILL NOT ACKNOWLEDGE IT AND DO A SAFETY RECALL. IT IS A SAFETY ISSUE BECAUSE WHEN MY ENGINE FAILED THERE WAS NO WARNING LIGHT TO ALERT US TO A PROBLEM. THE CAR WAS RUNNING FINE AND IT MADE A CLANGING NOISE ALONG WITH A THICK CLOUD OF BLUE SMOKE.. WE WERE LUCKY TO GET THE CAR OFF THE SIDE OF ROAD BEFORE GETTING REAR ENDED. TIMING CHAINS ARE NOT A REGULAR MAINTENANCE ITEM. THEY ARE SUPPOSE TO LAST THE LIFE OF MOTOR. IF THEY ARE FAILING AT 85,000 MILES OR LESS WHY ISN'T A SCHEDULED MAINTENANCE LISTED FOR IT. OUR CAR WAS REGULARLY MAINTAINED AT 4,000 MILES WITH SYNTHETIC OIL. I DID NOT USE A CHEVY MAINTENANCE MECHANIC I USED A MECHANIC WHO HAS CLOSE TO 50 YEARS EXPERIENCE. JI CALLED GM UP TO EXPLAIN WHAT HAPPEN THEY SAID THERE WAS NO RECALL AND I CAN'T GO BY ON LINE FORUMS. THEY WANTED ME TO TOW THE CAR TO A CHEVY GARAGE FOR A DIAGNOSTIC TEST. I ASKED THEM IF THEY CAN HAVE A MECHANIC COME TO WHERE MY CAR IS, BECAUSE I COULDN'T AFFORD ANOTHER TOW AND IT WAS PRETTY OBVIOUS THE ENGINE FAILED. THEY REFUSED. I WAS NOT EXPECTING TO REPLACE A MOTOR AT 85,000 MILES WHEN MOST IMPALAS GO 200,000 MILES. AFTER ON LINE RESEARCH THERE WAS MANY COMPLAINTS ABOUT THIS ENGINE WITH TIMING CHAINS AND ALSO A CLASS ACTION SUIT WITH DIFFERENT MODELS, BUT SAME ENGINE. I HAVE NO MONEY TO REPLACE AN ENGINE AND I SHOULDN'T HAVE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316487March 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER, UNKNOWN OR OTHER
I HAVE A 2013 CHEVROLET IMPALA--I HAVE HAD MULTIPLE PROBLEMS WITH; MY DASHBOARD LIGHTS UP WITH SERVICE STABLITRACK, BRAKE ASSIST, TRACTION CONTROL, AND THE ABS LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO NUMEROUS PLACES, THAT TESTED IT, AND WAS TOLD NO PROBLEM WAS FOUND. IT MAKES A GRINDING NOISE WHEN IN REVERSE; SOMETIMES IT DOESN'T WANT TO ACCELERATE, ESPECIALLY WHEN IT RAINS. ALSO MY PASSENGER SEAT'S, BUCKLE UP ALARM, GOES OFF WHEN NO ONE IS SITTING THERE AND THE FRONT WINDOW ALWAYS SEEMS DIRTY, EVEN AFTER IT'S CLEANED-INSIDE AND OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315316March 2, 2020
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATED THE KEYS BEING WEIGHTED COULD CAUSE THE IGNITION TO SWITCH OUT OF POSITION. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11309507February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
THERE IS A "KNOWN" ISSUE WITH THIS VEHICLE, ESPECIALLY WHEN TURNING LEFT. THE CAR WILL DECELERATE AND TRAFFIC IS A SAFETY ISSUE. I FOUND THE CAUSE VIA GOOGLE AND NEEDS TO GET ADDRESSED. THE CAR WILL ALWAYS DISPLAY DRIVER FEEDBACK ON THE DASHBOARD. IT SIMULATES WHEN DRIVING THROUGH AN ICY PATCH. THE CAR WILL NOT EXCEL BUT RATHER DECELERATE. THIS HAPPENED TO ME JUST LAST WEEK TURNING INTO PAYTON MANNING CHILDREN'S HOSPITAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307264February 5, 2020
STEERING
MY POWER STEERING WENT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298231January 9, 2020
ELECTRICAL SYSTEM
UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE THE CLICKING SOUND IS MADE. WHEN YOU CHANGE SETTING FROM A/C TO HEAT, THE CLICKING SOUND STARTS AGAIN. INITIALLY, AFTER THE CLICKING SOUND STOPPED, THE A/C AND/OR HEAT WORKED FOR DRIVER AND PASSENGER SIDES. NOW, AT TIMES, NEITHER THE A/C NOR HEAT WORKS. IF EITHER WORKS, IT IS ONLY ONE SIDE AND IT SHIFTS AS TO WHICH SIDE WORKS. BOTH SIDES NO LONGER WORK AT ONCE. DRIVER AND PASSENGER HAVE SEPARATE A/C AND HEAT CONTROLS. THIS HAPPENS WHEN THE CAR IS OFF AND THERE IS NOT A KEY IN THE IGNITION. ALSO HAPPENS WHEN CAR IS ON, WHILE IN DRIVE AND IN PARK, STATIONARY, MOVING, TURNING, STOPPED, ETC. ALWAYS MAKES THE CLICKING SOUND WHEN UNLOCKING AND LOCKING DOORS. NOT FOB RELATED BECAUSE CLICKING SOUND HAPPENS WHEN MANUALLY UNLOCKING AND LOCKING DOORS. THIS HAPPENS WHEN THE KEY IS NOT IN THE IGNITION. (OTHER IMPALA OWNERS HAVE TOLD ME THEY ARE HAVING THE SAME ISSUE) THE CLICKING SOUNDSTARTED ABOUT 3 YEARS AGO AND WOULD HAPPEN OCCASIONALLY. NOW IT HAPPENS EVERY DAY, EACH TIME THE DOOR OPENS AND AFTER TURNING THE CAR OFF. IF WE ARE UNSURE IF DOORS ARE LOCKED AND USE THE KEY FOB TO LOCK, THE CLICKING STARTS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291350December 26, 2019
AIR BAGS
THE AIR BAGS DID NOT DEPLOY WHEN I WAS THE MIDDLE CAR IN A THREE CAR COLLISSION
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11287509December 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE ON THE FREEWAY THE SERVICE STABILITY TRACTION LIGHT CAME ON AND I BEGIN TO LOOSE POWER I TRIED PUSHING THE OFF BUTTON AFTER A FEW MILES IT WENT BACK TO NORMAL AND THE NEXT DAY IT HAPPENED AGAIN SO I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF HOPING TO RESET IT BUT THE CAR WOULD NOT START BACK UP. I'VE HAD MY STARTER CHECKED, MY BATTERY, MY ALTERNATOR ALL THOSE CAME OUT FINE BUT THE CAR WON'T START AND THE MECHANICS ARE SAYING THEY HAVEN'T SEEN ANYTHING LIKE THIS BEFORE THAT THE TRACTION SYSTEM WILL KEEP THE CAR FROM STARTING. ALSO PRIOR TO THIS I WOULD HEAR A THROOTLING SOUND AS WELL TO ME IT SOUNDED LIKE A TIRE WAS LOOSE SO K EVEN HAD THAT CHECKED BUT I BELIEVE IT'S CONNECTED TO THIS TRACTION LIGHT THAT CAME OWN BEFORE THE CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282912November 29, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE STABILITRAK/ABS/BRAKE CONTROL LIGHTS TURN ON AND OFF INCESSANTLY REGARDLESS OF WHETHER I'M MOVING, TURNING, BREAKING, ETC. IT'S SEEMINGLY COMPLETELY RANDOM. EVERY IME THEY DO, THE CAR DINGS, MAKING THE RIDE UNBEARABLE ("DING, DING, DING...DING, DING, DING" AD NASEUM). THIS HAPPENED BEFORE AND I HAD THE VEHICLE SERVICED UNDER WARRANTY, A LITTLE OVER 1.5 YEARS AGO. IT'S NOW HAPPENING AGAIN. COUNTLESS REPORTS ON FORUMS INDICATE THAT IT'S A VERY COMMON ISSUE WITH THE WIRING HARNESS GOING TO THE HUB ASSEMBLY. GM SHOULD RECALL THIS. IT'S DISTRACTING, UNSAFE, AND SEEMINGLY UNFIXABLE IN THE LONG TERM. THIS WILL BE THE SECOND TIME I'VE FIXED THIS IN LESS THAN 50,000 MILES DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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