Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10904221September 6, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATORS FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS PLACED INTO GEAR, THE ACTUATORS WOULD LOCK THE DOORS. ALSO, WHEN THE VEHICLE WAS STOPPED AND PLACED IN PARK, THE DOOR ACTUATORS WOULD UNLOCK THE DOORS. THE FUNCTION NO LONGER OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899731August 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MILES PER HOUR, A TRUCK PULLED OUT IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF THE TRUCK. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED BUT NOT WITH ENOUGH TIME DUE TO THE TRUCKS RAPID MERGE IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899498August 30, 2016
AIR BAGS
ABOUT A WEEK AGO, MY :SERVICE AIR BAG" LIGHT CAME ON WHILE I WAS DRIVING ON A HIGHWAY. I GOT HOME AND LOOKED AT THE LATEST RECALL NOTICE SENT VIA MAIL TO US AND SAW THE IGNITION RECALL COULD CAUSE A PROBLEM WITH THE AIRBAGS IF NOT REPAIRED SO I MADE AN APPOINTMENT WITH A LOCAL DEALER. ONCE THERE I WAS TOLD THAT THERE WAS ANOTHER RECALL AND THEY WOULD FIX BOTH. I ASKED ABOUT THE LIGHT BUT WAS BLOWN OFF. THE CAR WAS REPAIRED AND I LEFT WITH THE LIGHT OFF. THE NEXT DAY THE LIGHT CAME ON BUT WHEN I SHUT OFF THE CAR IT WOULD GO AWAY. THIS HAS KEPT HAPPENING BUT SINCE YESTERDAY IT IS CONSTANT. I CALLED THE DEALER AND GM AND BOTH SAY THEY ISSUES ARE NOT RELATED. BUT THERE ARE A LOT OF PEOPLE ON LINE WITH THE SAME ISSUE. THE SECOND RECALL WAS FOR A PASSENGER SEAT SENSOR THAT COULD CAUSE DAMAGE TO THE SEAT BELT PRETENSIONS AND LOSS OF AIR BAGS! GM IS VERY BLAISE ABOUT THEIR CUSTOMERS SAFETY. THIS IS ANOTHER ISSUE IN A LONG LIST OF PROBLEMS I HAVE HAD WITH THE IMPALA. TWO OUT OF FOUR DOOR LOCKS DO NOT WORK UNLESS YOU MANUALLY OPEN THEM, ONE OF MY SEAT WARMERS DOES NOT FUNCTION, ETC... THIS IS A POORLY MADE VEHICLE AND THE ISSUES ARE SAFETY IN NATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899492August 30, 2016
WHEELS
PLEASE REFERENCE COMPLAINT NUMBER 10899363 FILED ON 8/29/2016. ON 8/30/2016 TWO ADDITTIONAL TIRES OF THE SAME DOT NUMBER WERE FOUND TO HAVE SIMILAR DEFECTS ON THE SAME VEHICLE, BUT HAD NOT COMPLETELY FAILED WITH A BLOWOUT OR AIR LEAKDOWN. THE TWO ADDITTIONAL ORIGINAL EQUIPMENT TIRES ON THE SAME VEHICLE WERE FOUND, DURING INSPECTION WITH THE VEHICLE STATIONARY, TO HAVE SEPARATIONS/BULGES AT THE INNER TIRE EDGE WHERE THE TIRE FACE MEETS THE SIDEWALL. NEITHER OF THESE TIRES CAUSED ANY "THUMPING" DURING DRIVING; HOWEVER, EXAMINATION REVEALED THAT THE SEPARATION HAD BEEN ONGOING FOR ENOUGH TIME TO ALLOW WEAR OF THE RAISED AREA AND FATIGUE CRACKING/CHECKING IN THE SIPES OVERLYING THE SEPARATED AREA. IN ALL CASES, THE SEPARATED AREA WAS PRESSURIZED AND COULD BE PUSHED IN UNTIL THE OUTER TIRE RUBBER CONTACTED THE INNER BODY OF THE TIRE. ADDITTIONALLY THERE WAS NO AIR LEAKAGE OR REDUCTION IN TIRE PRESSURE. MILEAGE AT THE TIME OF THE OBSERVED DEFECT ON THESE TWO ADDITTIONAL TIRES WAS 39,000. THE DOT NUMBER OF THE TWO ADDITTIONAL AFFECTED TIRES IS M643 BHDR 3912. BE ADVISED THAT ALL TIRES ON THIS VEHICLE HAVE BEEN MAINTAINED TO THE TIRE MANUFACTURERS SPECIFICATION. THE ATTACHED PHOTO SHOWS THE SWELLING/SEPARATION/CRACKING/WEAR AT THE TIRE EDGE OF ONE OF THE TWO ADDITTIONAL TIRES FROM DOT NUMBER M643 BHDR 3912 - OBSERVED DEFECT ON 8/30/2016 WAS SIMILAR ON BOTH OF THESE TIRES. DUE THE THE NATURE OF THIS FAILURE, WHERE SEPARATION HAD OBVIOUSLY BEEN ONGOING FOR A PERIOD OF TIME AS INDICATED BY THE WEAR AND CHECKING PATTERN BUT NO "ROAD FEEL" OF THE FAILURE, A DRIVER COULD EASILY END UP WITH AN INSTANT FAILURE/BLOWOUT AT ANY TIME WITHOUT WARNING AS HAPPENED WITH A TIRE ON THIS CAR AS REPORTED IN COMPLAINT 10899363. IN ALL CASES, THE FAILURE WAS ON THE INNER SIDE OF THE TIRE AND NOT READILY OR EASILY BE FOUND WITHOUT A DETAILED INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899576August 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE BODY SHOP. THE VEHICLE WAS NOT DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED BACK, NECK, AND HEAD BRUISES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE CONTACT HAD FOUR BRUISED VERTEBRAE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10899638August 30, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKE AND STEERING SYSTEM DEFECT. WHILE DRIVING THE ANTILOCK BRAKE LIGHT CAME ON, ALSO THE TRACTION CONTROL, STABILI-TRAK, AND BRAKE ASSIST LIGHTS STARTED FLASHING. THE CAR WAS BEING DRIVEN IN DOWNTOWN TRAFFIC AT MODERATE SPEED. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP WHO SAID THAT THIS WAS NOT A SAFETY PROBLEM (WHAT!!!!) AND THAT IT WAS NOT COVERED UNDER THE DRIVETRAIN BUT ONLY PART OF THE 30K COVERAGE. THEY THEN SAID IT WOULD BE AT LEAST A WEEK BEFORE THEY COULD LOOK AT THE CAR. (BRAKE AND STEERING ISSUES NOT A SAFETY PROBLEM?) IN DOING SOME CHECKING ON THE INTERNET IT APPEARS THAT THIS IS A SERIOUS AND ONGOING ISSUE WITH CHEVEROLET AND GM VEHICLES FOR SEVERAL YEARS. IN ADDITION TO THE ABOVE PROBLEM THERE HAVE BEEN EVEN MORE SERIOUS SIDE EFFECTS ASSOCIATED WITH THE BRAKE, STABILITY SYSTEM. SOME EVEN REPORTED TO YOUR DEPARTMENT. IT WOULD BE GOOD IF YOUR DEPARTMENT WOULD BE PROACTIVE AND HAVE THIS ISSUE INVESTIGATED BY SOMEONE OTHER THAN GM. BEFORE THERE ARE FATALITIES ASSOCIATED WITH THIS ISSUE. PERHAPS YOU COULD SPEND SOME TIME LOOKING AT THE VARIOUS FORUMS ON THE WEB AND SEE THAT THERE SEEMS TO BE A MAJOR PROBLEM HERE. I DOUBT ANYTHING WILL BE DONE BUT THANK YOU FOR ALLOWING ME TO VENT. I AM WRITING THIS TO HELP MY SON OUT SINCE IT IS HIS CAR, AND HE A) HAS A FULL LOAD IN COLLEGE AND B) HE IS A LESS HAPPY CAMPER THAN I AM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899667August 30, 2016
AIR BAGS
A FIX AIRBAG WARNING COMES UP ON THE DASHBOARD DISPLAY. IT IS INCONSISTENT- AS IT WILL COME ON WHEN STARTING THE CAR, BUT MOST OFTEN WHILE DRIVING. IT WILL STAY ON FOR 1 MINUTE TO MAYBE 5 MINUTES, THEN GOES OFF. IT STARTED ABOUT 2 WEEKS AGO AND HAS COME ON APPROX 5 TIMES IN ABOUT 30 DIFFERENT USES OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899129August 29, 2016
ELECTRONIC STABILITY CONTROL (ESC)
CAR MAKES GRINDING NOISE ON LOW SPEED LEFT TURNS. ENGINE HESITATES WHEN MAKING LEFT HAND TURN FROM DEAD STOP . VERY DANGEROUS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899134August 29, 2016
AIR BAGS, SERVICE BRAKES, ENGINE, STRUCTURE
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE AIR BAG COVER DETACHED FROM THE VEHICLE. IN ADDITION, THE REAR FRAME OF THE VEHICLE WAS RUSTED, THE ENGINE LEAKED TRANSMISSION OIL AND FUEL, AND THE BRAKES MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899168August 29, 2016
UNKNOWN OR OTHER
THE CAR HAS PUSH BUTTON START FORGOT TO SHUT THE CAR OFF THE CAR KEPT RUNNING FOR OVER AN HOUR WITH THE DOORS OPEN SOMEONE COULD HAVE VERY EASILY STOLE THE CAR BY JUST GETTING IN AND DRIVING AWAY NOTE THE KEY FAB WAS NOT IN THE CAR YET IT COULD BE DRIVEN ....THIS IS A MAJOR PROBLEM...THE CHEVY DEALER IS AWARE OF THE PROBLEM YET NO FIX APPLIES TO THIS PROBLEM THIS HAS HAPPENED TO ME AT LEAST 3 TIMES....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899363August 29, 2016
WHEELS
GOODYEAR EAGLE LS 2 TIRE ON A 2013 IMPALA EXPERIENCED A SIDEWALL SPLIT AND TIRE DEFLATION WHILE DRIVING ON A CITY STREET. THE DISTANCE COVERED FROM THE TIME THE TIRE DEVELOPED A PERCEPTIBLE "THUMP" TILL THE SIDEWALL RUPTURED AND TIRE WENT FLAT WAS BETWEEN ONE AND TWO MILES. UNTIL THAT TIME, THE TPS DID NOT COME ON. THE ENTIRE EVENT OCCURRED WITHIN 5 MINUTES. SEPARATION OCCURRED BETWEEN THE RADIAL PLIES AND THE OUTER RUBBER COVERIG OF THE SIDEWALL. THE GOODYEAR EAGLE LS 2 TIRES WERE ORIGINAL EQUIPMENT ON THIS VEHICLE. MILEAGE ON THE TIRES AT THE TIME OF THIS FAILURE WAS 39,000. TIRES HAVE ALWAYS BEEM MAINTAINED TO MANUFACTURERS SPECIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898545August 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,830. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898598August 25, 2016
ELECTRICAL SYSTEM
SECURITY LIGHT BLINKS AND CAR WILL NOT START. HAVE TO WAIT 10 MINUTES UNTIL THE LIGHT STOPS BLINKING AND TRY TO START IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898675August 25, 2016
AIR BAGS
CHEV RECALL #16V507000 REPORTED A PROBLEM WITH THE AIR BAG SENSOR ON THE PASSENGER SEAT SIDE. I REPORTED THAT I HAD THE RECALL NOTICE BUT THAT I ALSO HAD THE SAME PROBLEM WITH THE AIR BAG BUT ON THE DRIVER SIDE. WHEN THE AIR BAG LIGHT CAME ON, I COULD GET IT TO TURN OFF BY MOVING THE DRIVER'S SEAT BACK AND FORTH AND/OR UP AND DOWN. THIS SEEMS TO BE THE SAME TYPE OF PROBLEM REPORTED IN THE RECALL FOR THE PASSENGER SEAT. AT THE DEALERSHIP,THE CAR COMPUTER VERIFIED THE DRIVER SIDE AIR BAG PROBLEM. WHEN I TOOK THE CARE IN FOR THE RECALL, THEY CHECKED THE PASSENGER SEAT WIRING UNDER WARRANTY BUT CHARGED ME $130.12 TO GET THE DRIVER'S SEAT WIRING FIXED. THEY SAID THE RECALL WAS ONLY FOR THE PASSENGER SEAT. SEEMS GM DOESN'T CARE IF THE DRIVER GETS KILLED OR INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898188August 24, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
"TAKATA RECALL" THIS TRACTION SERVICE CONTROL IS GOING TO GET SOMEONE KILLED IF IT HAVEN'T ALREADY!!!! IT COMES ON EVERYDAY AND, FEW MINUTES IT JUMP ON AND OFF! I HAVE TAKEN MY TO THE DEALERSHIP FOR TRACTION SERVICE CONTROL WHICH ALSO HAD A RECALL AND THEY TOLD ME I WAS OVER THE 120,000 MILES FOR THE THE RECALL. THE GUY ACT LIKE IT DIDN'T T DO IT WITH HIM. I CAN NOT PULL OUT IN FRONT OF ANYONE BECAUSE IT STALL OUT AND MAKE NOISE TO BAD, I CAN NOT BACK UPHILLS WITHOUT THIS BEING A PROBLEM. I GET IN AN ACCIDENT AND I MAKE OUT; I ALSO TOLD MY FAMILY IF I DON'T PLEASE SUE THE DEALERSHIP BECAUSE THEY IS NOT TAKING THIS SERIOUS! ME AND MY FAMILY ALONG WITH OTHER DRIVERS LIFE ARE IN DANGER WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898219August 24, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,626. UPDATED 10/13/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898310August 24, 2016
POWER TRAIN
TRANSMISSION SLIPS WHEN YOU STOP AT LIGHT WHEN YOU STEP ON ACCELERATOR TO GO TRANSMISSION SLIPS AND THEN SUDDENLY CATCHES AND CAR JERKS QUICKLY FORWARD CAUSING CAR SUDDENLY LUNGE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898348August 24, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR MODULE WIRE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898076August 23, 2016
ENGINE, STEERING
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE STEERED IN THE OPPOSITE DIRECTION AND THE CHECK ENGINE AND COOLANT INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897880August 23, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE MAKING A RIGHT TURN AT 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 10/18/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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