Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#10706306April 17, 2015
ELECTRICAL SYSTEM, ENGINE
I WENT TO START MY CAR THE KEY WAS IMMEDIATELY "LOCKED" INSIDE THE IGNITION ..LOCKING EVERYTHING IN THE CAR UP, FROM THE BRAKES TO THE ELECTRICAL . YOU SHOULD BE ABLE TO TURN IT 4X (A,B,C,D(ON) IT WOULD NOT LET YOU GO PAST C. THE KEY WOULD NOT COME OUT, I HAD IT JUMPED IN ORDER TO GET THE KEY OUT . I THOUGHT FOR SURE IT HAD TO DO WITH THE IGNITION SWITCH BEING RECALLED, BUT NO HALL CHEVROLET SAID IT WAS JUST THE BATTERY. SO WHEN YOUR BATTERY GOES BAD, IT IS NORMAL FOR THE KEY TO BE LOCKED ALMOST "EATEN" BY THE IGNITION. THERE WAS NO WARNING IT WAS THE BATTERY, NOTHING. I HAVE ONLY OWNED THE CAR 29 DAYS. I REALLY THOUGHT IT WAS THE IGNITION SWITCH BUT DEALERSHIP SAYS NO BATTERY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705402April 13, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
2013 CHEVY IMPALA WITH APPROXIMATELY 38860 MILES. 3.31.2015 DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN TURNING SHARP LEFT, CAUSES THE CAR TO HESITATE, MAKING IT A VERY DANGEROUS. OCCURRED A FEW TIMES BEFORE THE DEALERSHIP OPENED. I TOOK IT INTO BOWMAN CHEVY IN CLARKSTON THEY DROVE IT & IT DIDN'T OCCUR FOR THEM AND THEY SENT ME ON MY WAY. IT CONTINUED TO HAPPEN, & WITH GREAT CONCERN FOR MY SAFETY I TOOK IT TO A DIFFERENT DEALERSHIP, JOE LUNGHAMER CHEVROLET IN WATERFORD. THEY DID KEEP MY CAR ALL DAY & GAVE ME A INVOICE THAT STATES: NPF OPERATING TO MANUFACTURING SPECIFICATIONS AND MULTI-POINT INSPECTION WAS DONE. THEY GAVE MY CAR BACK & SAID THEY FOUND NOTHING WRONG. SAD TO SAY GENERAL MOTORS MAY BE PUTTING MY LIFE IN DANGER, AS THEY DID MANY OTHER PEOPLE BEFORE RECALLING FOR THE IGNITION CONTROL. AT THIS TIME MY CAR IS CLOSE TO 3000 MILES OVER THE BUMPER TO BUMPER WARRANTY, I BELIEVE THEY'D TRY HARDER IF IT WAS UNDER 36000 MILES. BOTH DEALERSHIPS SAID THE CAR WOULD HAVE TO DO THE SAME THING FOR THEM TO DIAGNOSE. BOWMAN CHEVY SAID THE FEES WOULD START AT $100 TO DIAGNOSE, AND GO UP & MADE IT CLEAR IT COULD TAKE UP TO A WEEK OR MORE TO DIAGNOSE & TO WAIT UNTIL IT DOES IT ON A REGULAR BASIS. I DON'T FEEL SAFE IT'S NOT EVEN 3 YEARS OLD AND I'M STILL PAYING ON. THERE ARE OTHERS COMPLAINTS ON THIS SITE THE SAME AS MINE, ALONG WITH DIFFERENT SITES AND IMPALA FORUMS THAT HAVE THE SAME COMPLAINTS. MY CAR CONTINUES TO DO THIS A COUPLE OF TIMES A DAY BUT NOT ENOUGH FOR THE SERVICE DEPARTMENT AT THE DEALERSHIP TO EXPERIENCE. I WANT THIS FILED SO OTHERS KNOW, MY CAR IS NOT SAFE.WHO HAS TO DIE TO HAVE THIS CHECKED OUT AND RECALLED? AGAIN, 2013 IMPALA - GRINDING NOISE WHEN MAKING SHARP LEFT AND HESITATES CAUSING DANGEROUS SITUATION. PLEASE FORWARD THIS TO [XXX] IF YOU ARE ABLE. THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704971April 10, 2015
ENGINE
DRIVING ON INTERSTATE 95 GOING BETWEEN 60 AND 65 ALL OF A SUDDEN ENGINE LIGHT CAME ON, THE ENGINE REDUCTION POWER LIGHT, THE STABILITY TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SLOWS DOWN FROM 60 TO 20 MILES WHILE DRIVING ON A CROWED HIGHWAY DURING RUSH HOUR. PULL OVER BY THAT TIME I WAS BARELY MOVING TO THE SIDE OF THE RODE. TOOK IT TO THE DEALER THEY LOOKED IT OVER AND SAID IT WAS A BAD SENSOR IN THE ACCELERATOR. WELL THE LIGHT WHEN OFF FOR ABOUT A MONTH BUT IT STARTED AGAIN DOING THE SAME THING, BEGAN TO DO RESEARCH AND THERE ARE TONS OF COMPLAINTS ON YOUTUBE DEALING WITH THE SAME ISSUE. THIS IS A VERY DANGEROUS ISSUE TO HAVE TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695551March 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REDUCE ENGINE POWER, THE CHECK ENGINE, THE TRACK CONTROL AND THE SERVICE STABILITY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692443March 17, 2015
ELECTRICAL SYSTEM
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED ALL THE DEALER DID WAS CHANGE THE FACTORY ISSUED KEY SO HE COULD NOT PUT ADDITIONAL KEYS ON THE RING AND REPLACED THE LARGER KEY RING, WITH A SMALLER ONE. *JB UPDATED 12/07/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694392March 15, 2015
TIRES, TIRES:TREAD/BELT
CORDS IN THERE OF THE FOUR TIRES ON OUR 2013 CHEVROLET IMPALA RUPTURED, CAUSING BULGING ON THE INSIDE MARGIN OF THE TIRE FACES. THE BULGING CAUSED THE STEERING WHEEL AND ENTIRE CAR TO SHAKE AT ALL SPEEDS. THE TIRES HAD TO BE REPLACED LONG BEFORE THE END OF THE TREAD LIFE. THE TIRES, WHICH WERE ORIGINAL EQUIPMENT ON THE CAR, WERE GOODYEAR EAGLE LS2, SIZE P225/55R17, DOT# M643 BHDR 2312. CONTINUE USE WOULD HAVE RESULTED IN DAMAGE TO SUSPENSION AND DRIVE LINE COMPONENTS AND POSSIBLE CATASTROPHIC TIRE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681235February 4, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE PASSENGER DOOR OPENED, AN ABNORMAL NOISE EMITTED FROM THE DASHBOARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680611February 2, 2015
TIRES, WHEELS
EAGLE LS2 TIRES HAVE HAD THE SIDEWALL FAIL AND BLOW OFF. WHILE DRIVING AT 70MPH HIGHWAY SPEED. NEARLY CAUSING A MAJOR ACCIDENT(S). APPARENTLY THIS IS MUCH MORE COMMON THEN IT SHOULD BE AFTER READING ONLINE ABOUT THESE TIRES. AND COMMONLY ON IMPALA VEHICLES FOR MANY YEARS, NEARLY A DECADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678594January 23, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED WHILE ATTEMPTING TO OPERATE THE VEHICLE FORWARD OR IN REVERSE, A LOUD NOISE WAS HEARD AND A WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672181January 13, 2015
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DEFROSTER FAILED AND CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE NEEDED A NEED BATTERY. UPDATED 03/26/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672200January 13, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
CAR HAS A GRINDING NOISE AND HESITATES WHEN TAKING A LEFT TURN FROM A STOP. ONLY HAPPENS INTERMITTENTLY AT THIS POINT. FEELS LIKE THE TRACTION CONTROL COMING ON FOR NO REASON. (BUT THEN I AM NOT A MECHANIC) NO INDICATOR LIGHTS ON THE DASHBOARD COME ON WHEN IT HAPPENS. IT IS DANGEROUS BECAUSE THE CAR HESITATES AND PULLING OUT INTO TRAFFIC THIS IS AN UNCOMFORTABLE SITUATION. SOMETIMES IT MAY HAPPEN 5 TO 6 TIMES A DAY AND THEN IT STOPS AND DOESN'T HAPPEN FOR DAYS OR WEEKS AGAIN. DOES NOT SEEM TO BE RELATED TO WEATHER CONDITIONS AS IT HAPPENS AT ALL DIFFERENT TIMES. BROUGHT IT TO THE DEALER AND THEY CANNOT DIAGNOSE THE ISSUE BECAUSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT. THEY CHECKED THE CAR AND CANNOT FIND A PROBLEM. TOLD TO BRING IT BACK IF THE PROBLEM PERSISTS AND GETS MORE FREQUENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670547January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT FELT THE TIME FRAME FOR THE RECALL REPAIR WAS EXCESSIVE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668871December 29, 2014
TIRES, TIRES:TREAD/BELT
I WORK IN A TIRE SHOP AND IN THE PAST TWO WEEKS I HAVE HAD TWO 2013 IMPALA LT'S COME IN WITH PARTIALLY SEPARATED TIRES. BOTH WERE GOODYEAR EAGLE LS2'S, SAME SIZE, AND SAME DOT NUMBER. SEPARATION WAS IDENTICAL ON BOTH VEHICLES.CUSTOMERS REPORTED THAT THEIR TIRE HAD A SLOW LEAK IN BOTH CASES. UPON CHECKING THE TIRE I NOTICED BOTH TIRES HAD UNEVEN WEAR AND WERE SEPARATED ON THE SHOULDER. TIRES WERE BOTH REPLACED AS A RESULT OF THE PARTIAL SEPARATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668201December 24, 2014
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL VIBRATED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. ON ANOTHER OCCASION, THE VEHICLE COULD NOT BE SHIFTED OUT OF GEAR AND THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661257November 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660790November 25, 2014
ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITY AND TRACTION CONTROL IS DEFECTIVE CAUSE THE CAR TO GO IN TRACTION MODE WHILE DRIVING. I PURCHASED THE CAR IN JULY AND HAVE BEEN HAVING THIS PROBLEM EVERY SINCE BACK AND FORTH TO THE DEALERSHIP. READ SEVERAL REPORTS WITH THIS PARTICULAR PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644818October 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644566October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY ONLY HAD A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643950October 10, 2014
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE CONTACT ALSO STATED THAT SMOKE WAS BEING EMITTED FROM THE EXHAUST PIPES. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,386. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643347October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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