Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11010457July 25, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE THE VEHICLE WAS BEING SERVICED AT PAT O'BRIEN CHEVROLET EAST (2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092), THE DEALER DIAGNOSED THAT THE AIR BAG WIRING UNDER THE DRIVER'S SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SOME FINANCIAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 84,807.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010136July 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE ABOUT 72,000 MILES ON MY CAR AND THE SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND SERVICE TRACTION CONTROL MESSAGES COME ON AND THE ABS AND ELECTRONIC STABILITY CONTROL LIGHT ALSO ARE ON. IT HAPPENS WHEN TURNING LEFT OR RIGHT AND ALSO THE ABS KICK IN AND EFFECTS THE STEERING. I HAVE REPLACED THE RIGHT AND LEFT HUB ASSEMBLIES AND IT HAS NOT HELPED NO CODES ARE FOUND WHEN VEHICLE IS SCANNED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. THANKS FOR YOUR HELP. THIS WILL ALL HAPPEN IN DRIVE WAY AND ON CITY ROADS/HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006288July 19, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
"TAKATA RECALL" I PURCHASED A 2013 CHEVROLET IMPALA 02/2015. ONE MONTH LATER MY CAR STOPPED IN ME. I GOT THE CAR TOWED TO SERRA CHEVROLET. THEY SAID I WAS OUT OF GAS WHICH I DIDN'T BELIEVE CAUSE I WAS AT QTR OF TANK. THEY SAID WITH THE KIND OF ENGINE I HAD QTR OF A TANK MEANT EMPTY IN MY CAR. I DIDN'T BELIEVE THIS. IN 02/2016, ON MY WAY TO WORK, MY CAR STOP ON THE INTERSTATE. I GOT THE CAR TOWED TO SERRA CHEVROLET AGAIN. THEY SAID MY FUEL PUMP SENSOR AND SOMETHING ELSE WAS GONE. THEY USED MY EXTENDED WARRANTY THAT I PURCHASED W/ SERRA TOYOTA WHEN I BOUGHT THE VEHICLE. I LOST MY JOB DUE TO THIS PROBLEM WITH THIS CAR. IN 02/2017, THE CAR STOPPED ON ME AGAIN. I GOT THE CAR TOWED AGAIN TO SERRA ON 02/03/17. THEY SAID IT WAS MY FUEL PUMP SENSOR. I HAD TO PAY $420.21 OUT OF POCKET ON 02/09 TO GET MY CAR. THEY SAID MY EXTENDED WARRANTY HAD EXPIRED. I DON'T UNDERSTAND CAUSE MY POWERTRAIN WARRANTY HAVEN'T EXPIRED, I'M ALSO STILL PAYING FOR AN EXTENDED WARRANTY WITH MY CARNOTE BUT I CAN'T UTILIZE, AND I ONLY USED THE EXTENDED WARRANTY ONCE. ON 02/13/17 AFTER I GOT MY CAR FROM SERRA MY CAR STOP WHILE I WAS DRIVING AGAIN. I CONTACTED SERRA. THEY PAID FOR TOWING BUT I HAD TO PAY FOR AN EMC, WHICH WAS $329.18. AT THE TIME, MY CAR HAD 86,078 MILES. ON 4/28/2017, I DON'T KNOW WHAT THEY SAID WAS WRONG BUT I PAID $1,131.25 ON 05/15/2017. I DON'T THINK THEY KNEW WHAT WAS WRONG. ON 05/24/2017, MY CAR MESSED UP AGAIN, AND I HAD TO PAY $133.00. SERRA GAVE ME A $32.95 DISCOUNT CAUSE I'VE HAD TO SPEND SO MUCH MONEY. AT THIS TIME, I HAVE 90668 MILES ON MY CAR. ON 06/21 OR 27TH, MY SERPINTINE BELT BROKE AND I HAD TO PAY $468. TO HENDRIX CHEVROLET. THAT WAS THE CLOSEST CHEVY STORE WHERE MY CAR STOPPED. NOW 7/18/17 MY CAR IS BACK IN THE SHOP AT SERRA. THEY SAY MY CRANKSHAFT AND SOMETHING WITH MY MOTOR. MY CAR HAVE 93,586 MILES. I WAS SOLD A LEMON FROM SERRA TOYOTA. I HAVE PAID $2,481 SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006122July 18, 2017
STEERING, SUSPENSION
MY TY ROD BROKE AND ANOTHER PART INSIDE THE TY ROD BROKE I AM WONDERING IF IT HAD A RECALL ON MY CAR CHEVROLET IMPALA XL 2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006145July 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE "SERVICE TRACTION CONTROL MODULE: ENGINE POWER REDUCED BY 50%" WARNING MESSAGE DISPLAYED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. MONTGOMERY CHEVROLET OF LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THERE WOULD BE NO SERVICE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005839July 17, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
CHECK DRIVER SIDE AIR BAG LIGHT. DEALER INSPECTION RESULTED IN "BAD SENSOR". WANTED $400. TO REPLACE. CURRENT ISSUE: AWAY FROM HOME. CAR STARTED BUT ENGINE VERY ROUGH. CHECK ENGINE LIGHT, MESSAGE "LOSS OF POWER", CHECK STABIL-TRACK". CAR WOULD SHIFT INTO DRIVE AFTER REVVING UP TO 3K RPM. MAX SPEED ATTAINABLE 55 MPH. MADE IT HOME. NOW UNABLE TO START CAR. (NEW BATTERY) OTHERS WITH SIMILAR PROBLEMS HAD TO REPLACE/CLEAN THROTTLE CONTROL SENSOR?? SOME WERE AT HIGHER SPEED WHEN THE LOSS OF POWER OCCURRED. NO START IS ANOTHER ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005881July 17, 2017
VEHICLE SPEED CONTROL
SERVICE TRACTION CONTROL ENGINE POWER REDUCED DRIVING DOWN THE INTERSTATE AND IT DROPPED THE SPEED FROM 75 TO 40 IN MATTER OF MINUTES MY FAMILY ALMOST GOT RAN OVER BY A SEMI THIS IS A SERIOUS SAFETY ISSUE AND SOMEONE IS GOING TO GET SERIOUSLY HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005983July 17, 2017
POWER TRAIN
DEALERSHIP COULD NOT FIND PROBLEM WITH TRANSMISSION STALLING OUT ON PULLING OUT. NOW WITH WARRANTY LAPSED TRANSMISSION SOLENOID IS BAD. $1300 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006025July 17, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, IT BECAME STUCK IN THE NEUTRAL GEAR. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 214,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005305July 14, 2017
AIR BAGS, ELECTRICAL SYSTEM
#1 EVERY TIME I MOVE THE DRIVERS SEAT MY AIRBAG LIGHT COMES ON SAYING THAT THE AIRBAG IS DISABLED. #2 THE CAR'S TRACTION WILL ACT LIKE I'M ON ICE (EVEN ON A HOT 90 DEGREE JULY DAY). THE TRACTION LIGHT COMES ON AND THE ENGINE WILL GEAR DOWN, TO THE DEGREE OF LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKING. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING LONG DISTANCES ON THE HIGHWAYS I FOUND RECALLS PENDING FOR THESE PROBLEMS AND MY VIN # IS NOT ON THE LIST. WELL I'M TELLING YOU NOW THIS IS VERY DANGEROUS AND VERY SCARY. SOMEONE IS GOING TO GET INJURED OR KILLED!! OFFICIAL NHTSA PAGE CONCERNING RECALL #16V507000 OFFICIAL NHTSA PAGE CONCERNING RECALL #14V355000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004787July 12, 2017
STEERING, WHEELS
THE FRONT WHEELS OF MY VEHICLE STARTED DRIFTING LEFT AND RIGHT. STARTED HEARING A CLANGING NOISE WHEN L WOULD TURN. LOWER CONTROL ARMS BROKE, MY POWER STEERING IS GOING BECAUSE OF IT. THIS IS TERRIBLE. I SAW THERE IS A RECALL ON SOME JUST NOT MY VIN#. VEHICLE WAS IN MOTION JUST STARTED TO PULL TO ONE SIDE. MERGING ONTO THE HIGHWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004232July 11, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS COULD BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN THE ON POSITION AND RUNNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY WAS NOT SUFFICIENT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (LOCATED AT 240-02 NORTHERN BLVD, DOUGLASTON, NY 11362, TEL: (888)806-9064) WHERE THE IGNITION SWITCH AND IGNITION MODULE WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,482. UPDATED 10/18/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004329July 11, 2017
AIR BAGS, ELECTRICAL SYSTEM
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004334July 11, 2017
UNKNOWN OR OTHER
A/C ACTUATOR ARM, 3RD ONE GONE BAD, FIRST 2 WERE $175 TO REPAIR, THIS ONE ALMOST $700 TO REPAIR & WE CANNOT AFFORD THAT... OBVIOUSLY THIS IS A PROBLEM... WHY NOT A RECALL? REAR WINDOW DEFROSTER WIRING BAD & IT HAS QUIT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004670July 11, 2017
UNKNOWN OR OTHER
"SERVICE TRACTION CONTROL" AND THEN "ENGINE POWER REDUCED" ALTERNATING ON DASH OFTEN, WHILE DRIVING. MY MECHANIC COULD ONLY DIAGNOSE THE THROTTLE PEDAL SENSOR WAS GOING OUT. HE REPLACED THE PEDAL. TWICE, IT CONTINUES TO BE A PROBLEM. ALL MECHANICS SAY I HAVE TO TAKE IT TO DEALERSHIP, I HAVE A FEELING THIS IS A RIP-OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003781July 8, 2017
ENGINE, UNKNOWN OR OTHER
MY CAR HAS A PROBLEM WITH THE TRANSMISSION SLIPPING CAUSING AT TIMES VIOLENT JOLTS FOR ALL 3 GEARS. I ALSO HAVE A SEAL THAT WAS NOT PUT IN CORRECTLY CAUSING WATER TO FILL UP UNDER THE PASSENGER SIDE FLOOR AND CAUSING ELECTRICAL PROBLEM'S AS WELL AS TAKING OUT THE SOUND OF MY RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003573July 7, 2017
ELECTRONIC STABILITY CONTROL (ESC)
"TAKATA RECALL" I AM HAVING PROBLEMS WITH MY SECURITY SYSTEM. AT RANDOM TIMES MY CAR WILL NOT START AND THE SECURITY LIGHTS UP ON MY DASH. I HAVE TO WAIT ABOUT 10-15 MINUTES AFTER THE INITIAL START BEFORE IT WILL FINALLY START UP. ONCE IT DOES IT RUNS JUST FINE UNTIL THE NEXT TIME. THIS IS VERY ANNOYING AND SUCH AN INCONVENIENCE AS WELL AS NOT SAFE. I WAS LEAVING FROM TAKING MY SON TO THE ER ONE MORNING AT LIKE 3AM AND IT DONE THIS. SO I AM SITTING AN THE ER PARKING LOT WITH A SICK 2 YEAR OLD AT 3AM. THANK GOD IT WASN'T WHEN I HAD TO TAKE HIM IN. WHAT IF I WOULDN'T HAVE MADE IT AND SOMETHING WORSE COULD HAVE HAPPENED TO MY CHILD. THIS NEEDS TO BE RECALLED AND FIXED. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003692July 7, 2017
SEATS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND NOTICED SMOKE COMING FROM THE SEAT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT NOTICED FLAMES INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/07/17*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003724July 7, 2017
UNKNOWN OR OTHER
THE KEY IS STUCK IN THE IGNITION. YOU CAN TURN IT FORWARD BUT IT WILL NOT COME OUT AND THE CAR WILL NOT START. YOU CAN'T PUT THE CAR IN NEUTRAL TO HAVE IT TOWED. THERE HAVE BEEN SEVERAL RECALLS RELATED TO THIS ISSUE FOR GM CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003556July 7, 2017
UNKNOWN OR OTHER
POSSIBLE ACTUATOR ISSUE. MYSELF, ALONG WITH 3 OTHER PEOPLE, WHO HAS DIFFERENT MODELS.OF THE CHEVY IMPALA, HAVE ALL EXPERIENCED A CONSTANT CLICKING BEHIND THE PASSENGER DASHBOARD. IT CLICKS NONSTOP EVEN WHILE THE CAR IS OFF. THE ONLY TIME IT STOPS IS WHEN THE AIR CONDITIONING IS ON. IT CLICKS WHILE THE CAR IS PARKED AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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