Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10631590September 8, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631651September 8, 2014
STEERING
JUST AFTER I HAD A IGNITION SWITCH INSTALLED FROM A RECALL , I WAS DRIVING TO WORK AT 55 MILES AN HOUR WHEN THE STEERING STOP WORKING AND WAS FORCED TO THE SIDE OF THE ROAD. I TURNED OFF THE MOTOR AND RESTATED IT AND THE STEERING STARTED WORKING AGAIN. THIS HAS HAPPENED AT LEAST ONCE A DAY FOR THE LAST TWO MONTHS AND I COULD TURN OFF THE SWITCH AND BACK ON AND IT WOULD START WORKING AGAIN. IT DOES NOT MATTER HOW FAST OR SLOW OR IF I'M AT A STOP LIGHT IT HAS STOPPED WORKING. I HAVE TOOK THE CAR TO THE DEALER AND TOLD THEM OF THE PROBLEM ALL THEY SAID THAT THEY WOULD CALL THE DISTRICT MANAGER TO SEE WHAT THEY CAN DO. THIS WAS THIS MORNING AND I WILL CALL THEM BACK TOMORROW TO FIND OUT WHAT THEY WILL DO OR NOT DO. THIS IS VERY SCARY AND I WILL NOT LET MY WIFE DRIVE THE CAR FOR THAT REASON. IF I HAD NOT BEEN ON MY TOES WATCHING WHAT I WAS DOING WHILE DRIVING I MIGHT HAVE HAD A ACCIDENT. WHEN IT DOES GO OUT IT IS VERY HARD TO STEER AND IF I WAS IN TRAFFIC AND HAVE TO MAKE A SUDDEN TURN I WOULD NOT BE WRITING THIS MESSAGE TO YOU TO COMPLAIN ABOUT THIS PROBLEM WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631682September 8, 2014
AIR BAGS
WHILE DRIVING ON SMOOTH PAVED SUBURBAN ROADWAY THE SERVICE AIR BAG LIGHT(S) ILLUMINATED ON THE CONSOLE IN FRONT OF THE DRIVER. LATER THAT DAY THE LIGHT(S) WENT OUT. THIS HAS HAPPENED AGAIN ON SEVERAL OCCASIONS. ON SEPTEMBER 6TH THE SERVICE AIR BAG LIGHT(S) CAME BACK ON AT LEAST 3 OR 4 TIMES. THIS CAR HAS NEVER BEEN DAMAGED OR ABUSED IN ANY WAY. THE ELECTRICAL SYSTEM HAS NEVER BEEN REPAIRED OR MODIFIED OTHER THAN THE IGNITION KEY RECALL AND REPLACEMENT OF THE POWER STEERING MOTOR (BOTH WERE RECALLS PERFORMED AT OUR LOCAL GM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631348September 7, 2014
STEERING
POWER STEERING GOES OUT INTERMITTENTLY WHILE DRIVING. HAVE TO PULL OVER TURN OFF CAR AND RESTART. POWER STEERING MOTOR REPLACED 3/13/13 BY CHEVROLET DEALER. AS OF SEPTEMBER 2014 THE POWER STEERING MOTOR HAS NOT BEEN INCLUDED IN THE SAFETY RECALL FOR 2006 HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631215September 6, 2014
STEERING
CHEVY HHR POWER STEERING FAILS AT RANDOM TIMES AND SPEEDS. BECOMES PROGRESSIVELY WORSE WITH TIME. SEEMS TO BE HEAT SENSITIVE, DOES IT MORE ON HOT DAYS AFTER STARTING A CLOSED UP CAR. SOME TIMES HAPPENS 4 OR 5 TIMES A DAY, SOME TIMES MUCH MORE. PULL OVER, SHUT OFF ENGINE AND IT RESETS ITSELF EVERY TIME. IT CAN BE DIFFICULT TO CONTROL ON A WET CURVED EXPRESSWAY RAMP WHEN THE STEERING SUDDENLY STOPS WORKING. THE SAME POWER STEERING MOTOR WAS RECALLED IN CANADA FOR THE SAME DEFECT ACROSS THE BOARD. IT IS TIME GM REPLACED THESE MOTORS AND QUIT PLAYING AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631266September 6, 2014
SERVICE BRAKES, STEERING
STEERING SHAKES VIOLENTLY WHEN BRAKING FROM 45 MPH AND SLOWER CAUSING THE CAR TO TRY TO CHANGE POSITION IN THE LANE. THERE IS A NOISE OF SOMETHING LOOSE IN THE LEFT FRONT WHEN BRAKING OR HITTING BUMPS OR ON ROUGH ROADS. BRAKE PEDAL PULSES. ALL THIS HAPPENS WHEN DRIVING UNDER NORMAL DRIVING CONDITION. THIS IS AN UNSAFE CONDITION AND NEEDS THE NHTSA ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630985September 5, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING MESSAGE DISPLAYED ON THE SCREEN AND THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,124 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631023September 5, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THE LOCKS FAILED. THE PROBLEM OCCURRED DAILY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631048September 5, 2014
ELECTRICAL SYSTEM, STEERING, SUSPENSION
FOR THE PAST COUPLE MONTHS THE POWER STEERING HAS LOCKED UP WHILE DRIVING IF I SHUT MY CAR OFF AND TURN IT BACK ON IT WILL GO BACK TO NORMAL, BUT NEVER KNOW WHEN IT WILL KICK OUT AGAIN, THE ELECTRIC IS CUTTING IN AND OUT, THE LOCK ON DRIVERS SIDE WONT WORK WHEN USING KEY WHICH HAPPENS PERIODICALLY ESPECIALLY WHEN IT RAINS, MY AUTOMATIC START STOPPED WORKING INCLUDING MY KEY-LESS ENTRY WILL NOT UNLOCK MY DOORS OR LOCK MY DOORS EVEN THOUGH I HAVE CHANGED THE BATTERY. I WORK FOR THE YOUTH SERVICE BUREAU/CHILDREN'S BUREAU OF STATE OF INDIANA AS A CASE MANAGER SO OFTEN I HAVE TO TRANSPORT CLIENTS TO DESTINATIONS, DOCTORS, FOOD PANTRY ETC. I CANNOT TAKE THE CHANCE OF BEING IN A WRECK WITH CLIENTS, WHICH HAS ALL MOST HAPPENED WHEN I TOOK A CURVE WHILE BY MYSELF LUCKILY. WHEN I CONTACTED THE CHEVY DEALER ABOUT RECALLS HE STATED THERE WAS ONLY AN IGNITION SWITCH RECALL, WHICH I BEG TO DIFFER I HAVE BEEN ON NUMEROUS WEBSITES WHERE MANY OTHER HHR OWNERS ARE COMPLAINING ABOUT THE SAME THING I AM COMPLAINING ABOUT, I ASKED THE CHEVY DEALERS MAINTENANCE GUY IF I COULD GET A RENTAL WHILE WAITING FOR IT TO BE FIXED BECAUSE OF MY JOB, HE STATED THAT HE HAD TO ORDER THE PART AND THEN HE WOULD CALL ME WHEN IT ARRIVED FOR ME TO BRING MY CAR IN AND IT WOULD TAKE ONLY AN HOUR TO TWO HOURS TO FIX, SO WHILE WE ARE STILL WAITING NOW FOR TWO WEEKS I AM PUTTING MY CLIENTS AND THEIR CHILDREN IN JEOPARDY OVER AN ISSUE I AM NOT AT FAULT FOR, I PERSONALLY FEEL THAT CHEVY SHOULD COVER THE COST OF A RENTAL CAR UNTIL ALL ISSUE ARE TAKEN CARE OF PROPERLY. THIS WAS MY FIRST TIME OWNING A CHEVY, AND AFTER WHAT THE MAINTENANCE MAN SAID ABOUT NOT LETTING ME HAVE A RENTAL EVEN THOUGH I WORK FOR COUNTY AND STATE ORGANIZATIONS I WAS VERY DISAPPOINTED IN CHEVY I AM IN THE PROCESS OF LOOKING FOR A NEW CAR AND NOT SURE IF I WILL PURCHASE ANOTHER CHEVY AFTER THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630624September 4, 2014
STEERING
WHILE DRIVING THE POWER STEERING WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630656September 4, 2014
STEERING
I OWN A 2007 CHEVY HHR WITH THE SAME PROBLEM THOUSANDS OF PEOPLE ARE HAVING. THE POWER STEERING JUST QUITS! THERE IS A RECALL FOR DIFFERENT MODELS OF CARS WITH THE SAME BAD PART NUMBER AS MINE. WHY AREN'T ALL CARS WITH THIS SAME POWER STEERING MOTOR RECALLED. THE CAR ISN'T THE ISSUE THE BAD PART IS. THERE SHOULD BE A RECALL OF ALL CARS WITH THIS PART CURRENTLY INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630746September 4, 2014
AIR BAGS, ELECTRICAL SYSTEM
IN APRIL 2013 OUR SERVICE AIR BAG LIGHT ON THE PASSENGER SIDE STARTED COMING ON AND OFF AT VARIED TIMES. THERE WAS NO RHYME OR REASON FOR WHEN IT WENT ON OR OFF. OUR DEALER STATED THAT IF THE SERVICE AIR BAG LIGHT WAS OFF AT THE TIME OF AN ACCIDENT, THE AIR BAGS WOULD NOT DEPLOY (SCARED US INTO THE REPAIR).THE CAR WAS JUST OUT OF OUR EXTENDED WARRANTY PERIOD OF 4 YR 48000 MILES. SO WE WOULD NEED TO PAY FOR THE REPAIR. THE REPAIR WAS A CONNECTOR MODULE AND TOTAL COST WAS 264.59 FOR THE REPAIR. AFTER IT WAS REPAIRED I STARTED FINDING ALL KINDS OF SIMILAR ISSUES WITH CHEVY CARS AND TRUCKS, INCLUDING VARIOUS YEARS OF THE HHR. I CONTACTED GM BUT THEY REFUSED TO COVER THIS REPAIR STATING THEY KNEW OF NO ISSUES REGARDING A SERVICE AIR BAG LIGHT COMING ON AND OFF. THIS WAS OBVIOUS A LIE SINCE IT'S ALL OVER THE INTERNET AND CHEVY HAS RECALLED SOME CARS AND TRUCKS FOR THE SAME EXACT PROBLEM. I FEEL THAT WE CAN'T BE SURE IF THE AIR BAG WOULD WORK DURING A CRASH IT IS A SAFETY ISSUE AND SHOULD BE REPAIRED AT NO COST. THE COST OF THE REPAIR FOR THE ACTUAL WORK DONE IS HIGHWAY ROBBERY - PARTS WERE 17.28 THE REST OF LABOR! GM NEEDS TO TAKE CARE OF THIS ISSUE AND RECALL THE CARS - OR AT THE LEAST, REPAIR FOR FREE WHEN THE ISSUE ARISES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630320September 3, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES AND EACH TIME A CHIME ALARM WOULD ACTIVATE BEFORE THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE POWER STEERING MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000...UPDATED 09-24-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630426September 3, 2014
STEERING
LOSS OF POWER STEERING WAS INDICATED ON THE DASHBOARD DISPLAY AS WELL AS BY A SERIES OF DINGS. POWER STEERING WAS RESTORED THE NEXT TIME I STARTED THE ENGINE. IT FAILED AGAIN THE NEXT DAY. IT NOW FAILS WITHIN MOMENTS OF STARTING THE CAR EVERY TIME. I CONTACTED THE DEALERSHIP, BUT THEY HAD NO INFORMATION ON WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630435September 3, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630536September 3, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOCKED CAUSING THE VEHICLE TO CRASHED INTO A FIRE HYDRANT, A MAILBOX, AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10630532September 3, 2014
ELECTRICAL SYSTEM
I HAVE A 2009 CHEVY HHR WAS HAS 2 RECALLS ON IT. I CALLED TO MAKE AN APPOINTMENT TO GET THE RECALLS REPAIRED ON MY CAR AS SOON AS I RECEIVED THE FIRST WHICH WAS 06/09/2014. I WAS TOLD THE PARTS WOULD HAVE TO BE ORDERED AND I WOULD GET A CALL WHEN THEY CAME IN. ON TUES 08/26/2014 I RECEIVED A CAR IN THE MAIL THAT THE PARTS WERE IN AND THAT I SHOULD CALL TO MAKE AN APPOINTMENT. I CALLED [XXX] THAT SAME DAY, AND GOT AN APPOINTMENT THAT THURS. 08/28/2014. WE DROPPED THE CAR OFF THAT WEDS. NIGHT. I WAS NEVER TOLD HOW LONG THE SERVICE WOULD TAKE . SO I CALLED ON 08/28/2014 IN THE AFTERNOON AND WAS TOLD IT WOULD NOT BE READY UNTIL FRIDAY. TRYING TO GET THROUGH TO TALK WITH A PERSON AT [XXX] TAKES ANYWHERE FROM 20 TO 30 MINUTES TO TALK WITH SOMEONE. I WAS NEVER ASKED IF I NEEDED A LONER CAR OR ANYTHING. FRIDAY 08/29/2014 WE PICK THE CAR UP AROUND 7PM BECAUSE THAT'S WHEN IT WAS FINISHED. ON SATURDAY 08/30/2014 WE HAD TO HAVE THE CAR TOWED BACK TO [XXX] BECAUSE THE KEY WAS STUCK IN THE BRAND NEW IGNITION AND THE CAR WOULD NOT START. I DID NOT RECEIVE A PHONE CALL ONCE THE CAR GOT THERE, AND OF COURSE IT WAS A HOLIDAY WEEKEND SO THEY WERE NOT GOING TO BE OPEN THAT FOLLOWING MONDAY 09/01/2014. I DROVE BY [XXX] ON SUNDAY JUST TO MAKE SURE IT WAS THERE, AND IT WAS WITH THE KEYS STILL STUCK IN THE IGNITION. I CALLED ON TUESDAY 09/02/2014 TO FIND OUT WHAT THE STATUS WAS, I WAS TOLD THEY WERE WORKING ON IT. I HAPPENDTO BE IN THE NEIGHBORHOOD SO I STOPPED BY TO CHECK, IT WAS STILL IN THE SAME SPOT NEVER EVEN LOOKED AT, I WAS TOLD BY MIKE THE MANAGER( WHO WAS VERY RUDE) THAT OTHER PEOPLE HAD APPOINTMENT FOR TODAY AND THAT I WOULD HAVE TO WAIT, I TOLD HIM I SHOULD BE A PRIORITY BECAUSE MY APPOINTMENT WAS LAST WEEK AND THE CAR SHOULD HAVE BEEN FIXED RIGHT THAT TIME. HE HAD THE NERVE TO ASK ME DID IT WORK WHEN YOU LEFT HERE., IM JUST GETTING MY CAR BACK TODAY 09/03/2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630050September 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE PART HAD BEEN UNAVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630076September 2, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. UPDATED 10/22/2014 UPDATED 02/03/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630086September 2, 2014
STEERING
JUST A FYI I CONTACTED MY LOCAL NEWS STATION AND WAS INFORMED TO CALL THE ATTORNEY GENERAL AND ALSO THE BBB (312)-832-0500 TO GET THE WORD OUT ABOUT THIS PROBLEM BEFORE SOMEONE IS REALLY HURT SINCE THEY SEEM NOT TO WANT TO HELP US WITH THIS VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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