Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10661254November 29, 2014
STRUCTURE:BODY, AIR BAGS, SEAT BELTS
THE FRONT DOOR HANDLE BROKE ON THE PASSENGER SIDE OF MY CAR IN 2013 WE HAD TAKEN THE CAR TO THE DEALERSHIP TO INQUIRE ABOUT THIS, SINCE THIS IS A SAFETY ISSUE NOT BEING ABLE TO GET OUT OF YOUR CAR IF SOMETHING DANGEROUS WAS TO HAPPEN. AT THAT TIME THE DEALERSHIP TOLD MY HUSBAND I THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. THEN AGAIN IN 2014 THE DRIVER SIDE DOOR HAD BROKEN ALSO. SO NOW I HAVE TWO BROKEN DOORS ON MY CAR THAT YOU CAN ONLY GET OUT OF, IF SOMEONE LETS ME OUT OF THE CAR OR I ROLL THE WINDOW DOWN. I FEEL THIS IS A MAJOR SAFETY ISSUE. IF I WERE TO GET INTO A SERIOUS ACCIDENT WERE I WAS UNABLE TO ROLL MY WINDOW DOWN AND DID NOT HAVE SOMEONE RIDING IN THE BACK SEAT (SAY CAR CAUGHT ON FIRE) THEN THIS COULD LEAD TO MAJOR PROBLEMS IF NOT DEATH. ALSO WHEN MY HUSBAND HAD AN ACCIDENT NEITHER AIRBAG DEPLOYED. AND BACKSEAT PASSENGER SIDE SEATBELT WOULD NOT RELEASE AND WE HAD TO CUT MY GRANDDAUGHTER OUT OF SEATBELT. SO NOW I AM DRIVING A CAR THAT AIRBAGS DID NOT DEPLOY IN, BACK SEATBELT HAD TO BE CUT AND MY FRONT TWO DOORS YOU CANNOT GET OUT OF IF UNABLE TO ROLL WINDOW DOWN. MAJOR SAFETY ISSUES. WE HAD AROUND 98,000. MILES WHEN ISSUES STARTED WITH THE DOORS. WHICH I BELIEVE THE MILES SHOULD HAVE NOTHING TO DO WITH A SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10660785November 25, 2014
STEERING
THE FIRST TIME THIS HAPPEN I WAS ON THE INTERSTATE WITH MY WIFE AND KID IN THE CAR. THE ROAD CURVED TO THE RIGHT AND AS I WAS GOING AROUND IT, I LOST POWER STEERING. LUCKILY I WAS ABLE TO USE FORCE AND MAINTAIN CONTROL AROUND THE CORNER. IF MY WIFE WAS DRIVING SHE MIGHT NOT HAVE BEEN ABLE TO BECAUSE IT TOOK EVERYTHING I HAD TO TURN THE WHEEL AND GET AROUND THE CORNER. SINCE THEN IT HAS HAPPENED ALMOST EVERYDAY, SOMETIMES A FEW TIMES A DAY. WHEN THIS HAPPENS I GET A DASHBOARD MESSAGE THAT SAYS "POWER STEERING". MY WIFE WILL NOT DRIVE THE CAR UNLESS ITS JUST A QUICK TRIP TO THE STORE, AND WE REFUSE TO PUT OUR SON IN THAT CAR. THIS IS A VERY DANGEROUS PROBLEM AND I DON'T KNOW HOW THIS HAS NOT BEEN RECALLED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660806November 25, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I RECENTLY STARTED GETTING A DASHBOARD MESSAGE SAYING "REDUCED ENGINE POWER" AND THE CAR LOSES POWER AND WILL ONLY GET TO ABOUT 10-15 MPH. I WAS DRIVING AT ROUND 45 MPH WHEN THIS HAPPENED AND THE CAR BEHIND ME ALMOST HIT ME BECAUSE THE CAR SLOWED DOWN TOO FAST WITH NO BREAK LIGHTS UNTIL I HIT THEM. SINCE THEN IT HAPPENS RANDOMLY A FEW TIMES A WEEKS. IT DOESN'T SEEM TO HAPPEN WHILE ON CRUISE CONTROL SO I HAVE BEEN TRYING TO USE IT AS MUCH AS I CAN. I HAVE READ FORUMS AND THIS ISSUE AND IT SEEMS LIKE NO ONE CAN PIN POINT THE EXACT PROBLEM AS IT CAN MEAN A NUMBER OF DIFFERENT THINGS. I DON'T HAVE THE MONEY TO TRY OUT ALL THE DIFFERENT FIXES FOR THIS IN HOPES THAT I GET THE RIGHT THING FIXED BEFORE I SPEND THOUSANDS OF DOLLARS. WITH THE NUMBER OF OTHER PEOPLE HAVING THIS PROBLEM THERE SHOULD BE A RECALL TO AT LEAST HAVE THE CAR CHECKED OUT TO PIN POINT THE PROBLEM FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660905November 25, 2014
STEERING
POWER STEERING FAILURE WHILE DRIVING. HAS HAPPENED MULTIPLE TIMES WITH MORE FREQUENCY SINCE INITIAL INCIDENT. THIS VEHICLE VIN # IS NOT INCLUDED IN RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660704November 24, 2014
ELECTRICAL SYSTEM
I AM GETTING THE RUNAROUND FROM RYDELL CHEVROLET IN NORTHRIDGE, CA WITH REGARD TO THIS RECALL. CALLED SHORTLY AFTER RECEIVING FIRST RECALL NOTICE TO ORDER PARTS, TOLD NO PARTS AVAILABLE YET. WENT IN FOR SERVICE IN AUGUST, ORDERED THE PARTS FOR THE RECALL. CALLED IN SEPTEMBER BECAUSE I HADN'T HEARD ANYTHING OVER 3 WEEKS AND WAS TOLD I DIDN'T NEED TO ORDER PARTS, THEY HAD THEM AND NO PROBLEM, COME IN AND GET REPAIRED. I COULDN'T COME UNTIL THIS MONTH, I CALLED FOR AN APPOINTMENT TO REPLACE THE RECALL PARTS, APPOINTMENT TOMORROW MORNING. RECEIVED A CALL TODAY, NO PARTS AVAILABLE FOR THE RECALL REPAIR WILL HAVE TO ORDER THEM. REALLY??? I HAVE 2 PIECES OF MAIL I RECEIVED FRIDAY, 11/21/14 THAT SAY "YOUR IGNITION SWITCH RECALL PARTS ARE NOW AVAILABLE" WITH THE INFO FOR RYDELL NORTHRIDGE, CA INVITING ME TO MAKE AN APPOINTMENT NOW! THIS IS RIDICULOUS!. GM MAY WANT TO FIX THESE PROBLEMS BUT THE DEALERSHIPS SURE DO NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660709November 24, 2014
UNKNOWN OR OTHER
RYDELL CHEVROLET IN NORTHRIDGE CALIFORNIA POSTPONED MY RECALL SERVICE BECAUSE THE REPLACEMENT PARTS THEY RECEIVED WERE DEFECTIVE. YES I SAID DEFECTIVE. I DON'T WANT MY DEFECTIVE PARTS REPLACED WITH MORE DEFECTIVE PARTS. THESE CARS ARE LEMONS AND GM KNOWS IT. I SHOULD CALL THE NEWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660141November 21, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE DRIVER SIDE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE DOOR HANDLE BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE INTERIOR DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR A SECOND REPAIR TO REPLACE A SECOND DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,505.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659619November 20, 2014
ELECTRICAL SYSTEM
WE TOOK OUR 2007 CHEVROLET HHR INTO THE DEALERSHIP AS THE RECALL NOTICED PRESCRIBED. MY WIFE WAITED 1 1/2 HOURS FOR THE REPAIR. THE DEALER SHIP PERSONNEL RETURNED ASKING MY WIFE FOR THE, QUOTE: "OLD KEYS BECAUSE THEY WILL NO LONGER WORK AFTER THE REPAIR" THEN HANDING HER A NEW SET OF KEYS AFTER SURRENDERING THE OLD KEYS. WHEN MY WIFE RETURNED HOME THE IGNITION SWITCH STILL DID NOT WORK AS THE SWITCH TUMBLER WOULD NOT RELEASE THE KEY IN THE PARK POSITION AS BEFORE THE "FAULTY IGNITION SWITCH HAD BEEN REPLACED". I STILL HAD ONE OF THE ORIGINAL IGNITION KEYS , AS TOLD BY THE DEALERSHIP "IT WOULDN'T WORK"... I PLACED THE OLD KEY IN THE IGNITION SWITCH AND IT STARTED THE CAR. IT WOULD NOT RELEASE THE OLD KEY AS BEFORE THE "R&R". ALL WE RECEIVED IMO WAS A NEW SET OF KEYS & FALSE HOPE THAT THE GENERAL MOTORS DEFECTS HAD BEEN RESOLVED. THE HHR STILL HAS THE SAME DEFECTS AS IT DID BEFORE TAKING IT TO THE DEALERSHIP. (SMOKE & MIRRORS NO RESOLVE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659908November 20, 2014
STEERING
WHILE DRIVING ON I4 POWER STEERING (PS) SUDDENLY FAILED. WARN SOUND CHIMED THEN DISPLAY STATED PS. FEARFUL OF DRIVING ON INTERSTATE PULLED OVER TO CALL AAA FOR TOW. LOOKED ONLINE AND SAW RECALL FOR 09 & NEWER BUT NOT 08. RESTARTED CAR AND POWER WAS RESTORED SO CONTINUED, CAUTIOUSLY HOME. SINCE THAT OCCURRED IT KEPT FAILING AND THE INTERVALS BECAME SHORTER UNTIL IT WOULD GO OUT AFTER DRIVING LESS THAN 100'. CALLED DEALER TO GET IGN SWITCH REPAIR AND WAS TOLD PS RECALL WAS ADDED FOR MY CAR IN OCT. TOOK CAR IN & WAS TOLD PS NOT UNDER RECALL BUT THEN SAID HE FOUND IT & IT WAS COVERED. THEY CALLED NEXT DAY & SAID, ALTHOUGH THERE WAS A POWER STEERING RECALL FOR MY CAR THE ISSUE I HAD WAS NOT PART OF THE RECALL. SAID THE POWER STEERING ASSIST WAS.BAD AND NEEDED TO BE REPLACED AT A COST OF $189. HE WENT ON TO SAY THERE WILL BE A RECALL AND I WOULD BE REIMBURSED BUT HE DID NOT KNOW WHEN IT WOULD COME. PICKED UP CAR TODAY AND CHARGE FOR REPAIR WAS $230 AND TODAY SAID WILL NOT BE RECALLED AND WILL NOT BE REIMBURSED. MY 80YR OLD PARENTS DROVE THIS CAR VERY INFREQUENTLY AND BY THE GRACE OF GOD WE NO LONGER LET THEM DRIVE & NOW THE CAR IS ONLY USED BY MYSELF OR MY SISTER TO TAKE THEM TO DR APPTS. IF THE STEERING WENT OUT WHILE THEY WERE DRIVING THEY WOULD HAVE DEF CRASHED AS THEY DO NOT HAVE THE ARM STRENGTH TO MANUALLY STEER THE CAR. I AM VERY DISTURBED AT THE NUMBER OF COMPLAINTS LISTED HERE AND NOTHING IS BEING DONE. I FOUND THIS SITE BY ACCIDENT, WHILE SEARCHING TO SEE WHAT THE RECALL DID INCLUDE, SO I CAN ONLY IMAGINE HOW MANY PEOPLE ARE HAVING THE SAME ISSUE & JUST BLINDLY TRUST THE DEALERSHIP OR REPAIR FACILITY. NOT SURE HOW MANY DEATHS/ACCIDENTS NEED TO OCCUR BEFORE SOMETHING IS DONE. CO-WORKER HAS 2010 HHR WHICH IS RECALL & ISSUED ARE IDENTICAL. EXPECT TO HEAR SOMETHING SOON TO RESOLVE THOSE STILL HAVING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659262November 19, 2014
FUEL/PROPULSION SYSTEM
GAS LINES LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658919November 18, 2014
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. AFTER STARTING THE VEHICLE, THE TRACTION SERVICE AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658973November 18, 2014
ELECTRONIC STABILITY CONTROL (ESC)
MY 2010 HHR SERVICE ESC AND SERVICE TRACTION WARNING CAME ON ENGINE POWER REDUCED AND HAD LITTLE BRAKE CONTROL. I HAD TO PULL OFF AS IT REDUCED MY SPEED AND WAS HARD TO STEER. VERY DANGEROUS. HOW CAN THIS BE FIXED IT SEEMS LIKE THERE ISN'T A SERVICE STATED IN ALL THE REPORTS HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658950November 18, 2014
STEERING
DRIVING DOWN HIGHWAY POWER STEERING GOES OUT, ALARM BUZZER AND LIGHTS ON DASH COME ON. AFTER BEING SHUTOFF IF WORKED UNTIL A FEW DAYS LATER. SAME THING. SHUTTING OFF SEEMS TO ALLOW IT TO RESET ITSELF. INVESTIGATION SHOWS THE STEERING IS THE SAME PART NUMBER AS A COBALT BUT 2007 HHR ISN'T ON RECALL ONLY COBALT. THE HHR WAS ACTUALLY MANUFACTURED IN LATE 2006. PURCHASED NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659012November 18, 2014
ENGINE, STRUCTURE:BODY, AIR BAGS
WHILE TRAVELING ON AN INTERSTATE HWY, AT APPROX, 65 TO 70 MPH I FELT THE CAR PULL HARD TO THE RIGHT, AFTER GOING INTO A SPIN , IT BECAME HARD TO APPLY BRAKES AND TO TRY TO CORRECT OR CONTROL THE SPIN , THERE WERE VEHICLES INCLUDING A SEMI ALL AROUND MY CAR. AS I SLID OFF THE TRAVELED PORTION OF THE HWY. MY CAR IMPACTED THE WALL HEAD ON. I WAS SLAMMED INTO THE DASH . A MOMENT LATER I CALMED DOWN AND THOUGHT TO MYSELF WHY DIDN'T THE AIRBAGS DEPLOY? I HIT THE WALL AT LEAST AT 35 MPH, THEN I SAW THE CAR WAS NOT RUNNING, I SAW THE KEY HAD MOVED TO OFF, I STARTED THE CAR AND DROVE HOME. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659124November 18, 2014
ENGINE, POWER TRAIN
WHILE DRIVING OVER INDEPENDENCE PASS IN COLORADO AT 14,000 FEET, ABOUT A HALF MILE FROM THE TOP ON A WINDY, TWO LANE ROAD WITH LOTS OF CARS TRAVELING IN BOTH DIRECTIONS THE CAR BEGAN TO STALL AND STUMBLE. WE HAD TO PULL OVER THE BEST WE COULD NOT TO BLOCK TRAFFIC (THIS IS A TWO LANE NO SHOULDER, NO GUARDRAIL, MOUNTAIN HIGHWAY WITH MANY SWITCHBACKS) WE WERE HEADED UPHILL AND WITH NO POWER HAD TO ROLL SLOWLY BACK TO THE SWITCHBACK TO TURN AROUND. THE CAR WOULD START AND STUMBLE JUST ENOUGH TO MANEUVER IT AROUND GOING DOWN HILL. IT WAS 5PM ON A FRIDAY EVENING MILES FROM ANY RETAIL STORE AND OUT OF CELL PHONE RANGE SO WE WERE PRETTY DESPERATE. WE COASTED DOWN THE MOUNTAIN ROAD, STARTING THE STUMBLING AND SPUTTERING ENGINE WHEN OUR SPEED BECAME TO MUCH OR WE APPROACHED A SWITCHBACK SO THAT THE POWER BRAKES COULD BE USED TO SLOW US DOWN. THIS WENT ON FOR 20-30 MINUTES UNTIL WE WERE OFF THE HAZARDOUS PART OF THE MOUNTAIN PASS AND THEN WHEN WE ATTEMPTED TO START THE CAR IT REMAINED RUNNING. WE WILL NEVER ATTEMPT TO GET INTO A HAZARDOUS SITUATION WITH THIS CAR EVER AGAIN. THIS COULD HAVE RESULTED IN SERIOUS DAMAGE OR DEATH. WE COULD HAVE BEEN STRANDED ON THIS MOUNTAIN PASS FOR THE EVENING. THIS WAS THE SECOND TIME IN A 2-3 DAY PERIOD THIS STALLING OCCURRED. OTHER CARS PASSED US BY WITHOUT ISSUE AND IN FACT I HAVE TAKEN MANY CARS OVER INDEPENDENCE PASS IN THE PAST WITH NO ISSUES. I SPOKE TO MY DEALER AND THEY INDICATED THEY WERE NOT AWARE OF ANY ISSUES, AND IT MUST HAVE BEEN THE GAS. THIS GAS IN THE FIRST STALL TWO DAYS PRIOR WAS NOT LOCAL GAS, THIS GAS ON THE STALL ON THE MOUNTAIN PASS WAS LOCAL GAS. IN NO WAY I BELIEVE IT WAS POOR GAS RELATED. I BELIEVE THERE IS A SERIOUS ISSUE WITH THE PROGRAMMING OF THE ENGINE CONTROL THAT COULD HAVE COST US DEARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659121November 18, 2014
ENGINE
AFTER DRIVING SEVERAL HOURS, CAME TO A ROAD CONSTRUCTION AREA AND STOPPED FOR A COUPLE OF MINUTES AND THE ENGINE BEGAN TO STUMBLE AND EVENTUALLY DIED AFTER A MINUTE OR SO. AFTER SETTING STILL WITH THE ENGINE AND IGNITION OFF, THE CAR STARTED BACK UP AND WENT ON DOWN THE ROAD WITHOUT ANY FURTHER INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655257November 16, 2014
STEERING
I MADE A RIGHT TURN ONTO A HIGHWAY AND MY POWER STEERING FAILED TEMPORARILY CAUSING ME TO ALMOST LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654796November 13, 2014
STEERING
I WAS TRAVELING APPROXIMATELY 20 MPH AND WENT TO TURN ONTO A STREET WHEN THE POWER STEERING WENT OUT. THERE WAS A DINGING SOUND AND IT SHOWED POWER STEERING ON THE DASH DISPLAY. I WAS INCHES AWAY FROM AN ACCIDENT. I HAVE ALREADY TAKEN THE CAR INTO THE DEALER LAST WEEK FOR THIS SAME ISSUE. I HAD THE STEERING GO OUT A COUPLE OF WEEKS AGO. THE DEALERSHIP, DON HEWLETT CHEVROLET, GEORGETOWN, TEXAS, SAID THEY REPLACED THE POWER STEERING MOTOR AND IT WAS FIXED. I ALMOST HAD A VEHICLE ACCIDENT BOTH TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654839November 13, 2014
AIR BAGS
AIRBAG SENSOR LIGHT TO HAVE AIRBAG SERVICE HAS BEEN ON FOR SOMETIME. THE SERVICE DEPARTMENT HAS BEEN ASKED ABOUT THIS ON MULTIPLE OCCASIONS. THE LAST ANSWER WE RECEIVED IS THAT THE AIRBAG IS ONLY UNDER WARRANTY FOR TWO YEARS BUT PREVIOUS TO THIS WE WERE TOLD THAT THE SERVICE DEPARTMENT DOES NOT EVEN KNOW WHAT THIS MEANS. MY SERVICE DEPARTMENT AT GADSDEN CHEVROLET HAS NOT EVEN FIXED THE SWITCH RECALL YET. THEY WERE SUPPOSED TO CALL WHEN THEY GOT THE PART IN. EVEN THOUGH MY HUSBAND HAS CALLED MULTIPLE TIMES THEY STILL HAVE NOT CALLED. THERE IS ANOTHER ISSUE FOR WHICH THEY HAVE OFFERED FOR US TO JUST PAY HALF AND THEY KNOW THEY ARE SUPPOSE TO FIX THEM BOTH AT THE SAME TIME. MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES AND YET THEY STILL NEVER FIXED THE PREVIOUS RECALL & NOW THIS AIRBAG THING HAS COME UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654563November 12, 2014
ELECTRICAL SYSTEM
I WAS ON THE HIGHWAY WHEN I LOOKED TO CHECK MY SPEED, THE GAUGES AND THE DIC WERE NOT WORKING. WHEN I RETURNED HOME AND TURNED THE CAR ON AND OFF MULTIPLE TIMES THEY STILL DID NOT WORK. SO MY SPEED AND MILEAGE ARE ESTIMATES. UPDATE, IT STARTED WORKING AGAIN, BUT I DON'T KNOW IF IT WILL HAPPEN AGAIN OR IF THERE IS A MALFUNCTION STARTING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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