Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10290747November 3, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
FRONT PASSENGER DOOR ON 2006 CHEVROLET HHR WILL NOT OPEN FROM INSIDE OR OUTSIDE. FRONT DRIVERS SIDE DOOR DOES SAME SPORADICALLY. NO DAMAGE TO DOORS FROM PHYSICAL DAMAGE, THEY JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290354October 30, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THIS A 2009 CHEVROLET HHR 2.2 LITER ENGINE 4CYL. DURING RUSH HOUR IN THE MORNING,IN CITY TRAFFIC I WAS GETTING IN TO THE FREEWAY FLOW I HAD TO STEP ON THE GAS PEDAL ON AN OFF, WHEN I NOTICE THE CAR GOT SLUGGISH AND WOULD NOT RESPOND TO THE AMOUNT OF REQUEST ON MY FOOT, I WAS LUCKY AND GOT OF THE FREEWAY THEN I NOTICED THE INFO ON THE INSTRUMENTATION PANEL WAS WARNING! "ENGINE POWER REDUCED", TURNED ENGINE OFF AND THE CAR STARED WORKING NORMALLY, THIS SAME THING HAPPENED AGAIN A WEEK LATER AND THEN SOONER UNTIL THE CAR HAD NO POWER AND FINALLY DID NOT START ANY MORE I HAD E DIAGNOSTICS READ OUT AND DESCRIBED "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION," I REPLACED THE THROTTLE BODY A $400.00 PART DID NOT FIX IT THEN THE GAS PEDAL $90 DLLS PART, AND THAT FIXED IT! I' AM AN ELECTRICIAN FOR THE CITY,I WORKED IN THE ELECTRONICS MFG 25 YEARS, SO I ALWAYS WANT TO KNOW THE SOURCE OF PROBLEMS SO I DISASSEMBLED THE GAS PEDAL, AND FOUND THAT THE CARBON ON THE POTENTIOMETER WAS WARN OUT, SO I NOTICED THAT THE STEEL SWEEPERS WHERE ASSEMBLED BACKWARDS AND THEY WERE SCRAPING THE CARBON AWAY OF THE LITTLE PC BOARD PART NO.807819 THIS IS INSIDE THE GAS PEDAL ASSY. PART NO.GM 20757615 MANUFACTURED II 5 24/08 OTHER INFO ON THE PEDAL (6PV 933 902-02) THE ENCLOSURE HAS THE HELLA BRAND LOGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290372October 30, 2009
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE DRIVER-SIDE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. A TECHNICIAN FROM THE DEALER STATED THAT THEY WOULD HAVE TO REPLACE THE ENTIRE DOOR PANEL AT AN EXPENSE OF $600.00. BASED UPON THE CONCLUSION OF THE MANUFACTURERS RESEARCH THEY MAY OFFER HER A DISCOUNT ON THE REPAIRS. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289930October 27, 2009
STRUCTURE
DRIVERS SIDE DOOR HANDLE BROKE OFF WITHOUT WARNING. THE PART REQUIRES THE COMPLETE DOOR PANEL BEING REPLACED FOR A COST OF $466. MY CONCERN IS WHAT IF THIS HAPPENED IN AN ACCIDENT AND I COULD NOT GET OUT OF MY CAR AND IT WAS MY ONLY OPTION FOR A WAY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289292October 21, 2009
ENGINE AND ENGINE COOLING
2006 CHEVY HHR STALLS WHEN POTHOLES/BUMPS ARE HIT IN THE ROAD. CAR HAS STALLED THREE TIMES ON MAJOR HIGHWAYS IN THE PAST SIX MONTHS. THE FIRST TIME THE CAR STALLED BACK IN JUNE 2009, I TOOK THE CAR TO A CHEVORLET DEALER TO HAVE THE CAR CHECKED OUT AND THEY COULD NOT DETERMINE WHY THE CAR STALLED. THE MOST RECENT INCIDENT HAPPENED ON TUESDAY NIGHT OCTOBER 13, 2009. I HIT A POTHOLE IN THE ROAD MY CAR STALLED WITHOUT WARNING. LUCKY FOR ME THERE WAS NO TRUCKS OR CARS BEHIND ME BECAUSE THERE WAS NO SHOULDER ON THE ROAD. AT THIS POINT, I AM NERVOUS AND ANXIOUS WHEN I DRIVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287463October 15, 2009
ENGINE AND ENGINE COOLING
OWNER OF A 2006 CHEVY HHR. FIRST TIME WAS DRIVING DOWN HIGHWAY APPROX. 35-40 MPH HIT A POTHOLE IN NORMAL DRIVING CONDITION ON NORMAL ROAD WAY. CAR STALLED LOST ENGINE, BRAKES AND STEERING. STILL UNDER WARRANTY. WENT BACK TO DEALER. SECOND TIME SAME SCENARIO THIS TIME HAD CAR TOWED INTO DEALER. THEY HAD CAR ONE WEEK SAID THEY COULD NOT REPLICATE PROBLEM THEREFORE THERE IS NOTHING WRONG. CONTACTED GM LODGED COMPLAINT NO ACTION ON THEIR PART TO FIX PROBLEM. TWICE TO ORIGINAL DEALER. AFTER SECOND TIME TOLD NOT TO BRING IT BACK THEY WERE NO LONGER DOING WARRANTY REPAIRS THIRD INCIDENT I WAS JUST DRIVING OFF AN APRON LEAVING A PARKING LOT WHEN THE ENGINE STALLED WHILE ENTERING TRAFFIC. CALLED AROUND CAN'T FIND ANOTHER DEALER WILLING TO LOOK AT PROBLEM. I CALLED AND AS SOON AS THEY HEARD THE PROBLEM THEY SAID THEY WOULD HAVE A TECH CALL ME. STILL WAITING. NO PHYSICAL HARM DONE YET. BUT I HAVE TO USE THE CAR AND AM FRIGHTENED THAT MY CHILD, OR MYSELF OR A CAR IN MY PATH IS GOING TO GET HURT. LISTING DATE OF FIRST ASSURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287238October 13, 2009
STEERING
POWER STEERING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286162October 3, 2009
EXTERIOR LIGHTING
FAILURE OF BOTH HEADLIGHT LOW BEAMS IN NEW 2009 CHEVY HHR. FIRST TIME DRIVING THE CAR AT NIGHT, I NOTICED THAT I HAD NO LOW BEAMS. TOOK THE CAR TO MEDVED CHEVY IN CASTLE ROCK, CO WHO CONFIRMED THE FAILURE. SERVICE REPORTED "LOW BEAMS INOP; FOUND OPEN IN TURN SIGNAL SWITCH, REPLACED SWITCH". COPY OF SERVICE INVOICE AVAILABLE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286159October 3, 2009
SERVICE BRAKES, HYDRAULIC
SECOND TOTAL BRAKE FAILURE IN NEW 2009 CHEVY HHR. SEE ODI #10281421 FOR PRIOR COMPLAINT. IN COLORADO MOUNTAIN TOWN WHEN BRAKES BEGAN TO FEEL SOFT. WITHIN MINUTES THEY WOULD BARELY STOP THE CAR. USED THE HAND EMERGENCY BRAKE TO STOP CAR. THERE WERE NO PANEL LIGHTS INDICATING A BRAKE FAILURE. CHECK OF BRAKE FLUID SHOWED IT WAS FULL. TOOK CAR TO MEDVED CHEVY IN CASTLE ROCK, CO. THEY CONFIRMED THE BRAKE FAILURE. AFTER CONSULTING WITH GM, THEY REPLACED BOTH FRONT CALIPERS. HOWEVER - THEY WERE NOT CONFIDENT THAT THIS WILL RESOLVE THE PROBLEM. PRIOR CALIPERS AND BRAKE LINES DID NOT SHOW ANY APPARENT FLUIDS LEAKS. COPY OF REPAIR INVOICE IS AVAILABLE UPON REQUEST. VERY CONCERNED ABOUT THIS SECOND TOTAL BRAKE FAILURE WITHIN TWO MONTHS OF OWNERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285579September 28, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING AND THE TEMPERATURE INDICATOR LIGHT CAME ON, THE ALARM SOUNDED AND SUDDENLY THE TEMPERATURE IS AT OVER 250. I TURNED ON THE FAN AND HEAT AND MANAGED TO SLOWLY MAKE IT 1/2 MILES HOME. NEXT DAY I DROVE 2 BLOCKS INTO THE REPAIR SHOP AND THERE WAS NOT ONE DROP OF COOLANT IN THE CAR. APPARENTLY THE RADIATOR IS COMPLETELY EXPOSED TO ROCKS AND OTHER DEBRIS IN THE ROADWAY. I DON'T RECALL HITTING ANYTHING BUT THERE IS ROAD CONSTRUCTION EVERYWHERE. THIS IS A DANGEROUS AND EXPENSIVE DESIGN FLAW. I AM STILL WAITING FOR THE ULTIMATE "DAMAGE" REPORT BUT INTEND TO FILE THIS COMPLAINT, COMPLAIN TO CHEVROLET AND ALSO LET MY INSURANCE COMPANY KNOW AND SEE IF I CAN RECOVER THE COSTS IF THIS MEANS A NEW RADIATOR AND CONDENSER. I HAVE SEEN THIS SAME COMPLAINT ON ALL HHR 2006 AND NEWER MODELS AS WELL. IT SHOULD BE A RECALL AND REPAIR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285312September 26, 2009
ELECTRICAL SYSTEM:IGNITION
I COULDN'T REMOVE THE IGNITION KEYS FROM MY 2006 CHEVY HHR. THE DEALER ADVISED THAT THIS WAS A COMMON COMPLAINT WITH HHR'S AND COBALT'S AND THAT THE ENTIRE SHIFTER ASSEMBLY NEEDED TO BE REPLACED, AT MY COST SINCE THE WARRANTY HAD EXPIRED. I INVESTIGATED THE ISSUE ON ON-LINE FORUMS AND FOUND THE ISSUE WAS AS FOLLOWS: " A SMALL ACTUATOR ROD THAT GOES THROUGH THE SHIFTER STALK FALLS OUT DUE TO THE STALK CRACKING WHERE THE ROD GOES THROUGH IT. THE KEY RELEASE THEN NEVER GETS ACTIVATED SO YOU HAVE TO USE THE MANUAL RELEASE BUTTON ON THE BOTTOM OF THE STEERING COLUMN. THIS SHIFTER UNIT IS COMPLETELY UNSERVICEABLE AND THE ENTIRE SHIFTER BLOCK HAS TO BE REPLACED.NOTE THAT WITH NO ACTUATOR ROD THE SHIFT LEVER IS FREE TO MOVE WITHOUT PRESSING THE SHIFT BUTTON ON THE FRONT OF THE SHIFT LEVER, SO IT COULD ACCIDENTALLY BE MOVED TO ANOTHER GEAR WHILE DRIVING, EVEN REVERSE. ... CHEVY IS WRONG FOR PUTTING SUCH A CHEAP AND FLIMSY DEVICE ON THE CAR." THIS IS POINT THAT I MADE TO THE GM CUSTOMER COMPLAINTS DEPARTMENT BUT THEY STUCK TO THEIR GUNS THAT WARRANTY HAD EXPIRED. TO MY WAY OF THINKING EVEN THE REPLACEMENT SHIFTER IS AT RISK IN THE FUTURE WITH HAVING THE SAME PROBLEM. READING OTHER ON-LINE COMPLAINT LOGS, I NOTE THAT BECAUSE OF THE COST OF REPLACEMENT, IT WAS BEING ADVOCATED THAT SIMPLY USING THE MANUAL RELEASE BUTTON ON THE STEERING COLUMN WAS AN ACCEPTABLE SOLUTION TO THE PROBLEM. OBVIOUSLY THIS LEAVES DRIVER'S IN A POTENTIALLY DANGEROUS POSITION IF THE SHIFTER IS ACCIDENTALLY MOVED WHILE THE CAR IS MOVING. AS SUCH I FEEL THAT THERE IS REASON TO HAVE GM RECALL THESE VEHICLES TO REPLACE THESE "CHEAP" SHIFTERS AND TO REIMBURSE OWNERS SUCH AS MYSELF THAT HAVE INCURRED STEEP REPLACEMENT COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285101September 24, 2009
VISIBILITY
BACKING OUT OF PARKING SPACE BUMPED INTO PEDESTRIAN THAT WAS IN VEHICLE'S BLIND SPOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285116September 24, 2009
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE EXAMINING THE VEHICLE, HE NOTICED THAT THE REAR BUMPER PAINT WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN CONCLUDED THAT IN ORDER TO PREVENT CORROSION, RUNNING BOARDS NEEDED TO BE INSTALLED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 21000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285019September 23, 2009
POWER TRAIN
I PULLED MY CAR INTO THE DRIVEWAY AT HOME AND SHIFTED INTO PARK AND WHEN I ATTEMPTED TO REMOVE THE KEY IT WOULD NOT TURN ALL THE WAY TO THE REMOVAL POSITION. SO I MOVED THE SHIFT LEVER AGAIN AND NOTED THAT THE SHIFT BUTTON DIDN'T POP OUT WHEN I PUT IT INTO PARK. I KNEW THEN THAT THE KEY WOULD NOT COME OUT UNTIL THE VEHICLE WAS PUT INTO PARK WHICH THE SHIFT LEVER WAS NOT ALLOWING. I TOOK THE VEHICLE STRAIGHT TO MY GM DEALER SERVICE MANAGER WHO STATED THAT I WAS THE SIXTH OR SEVENTH CUSTOMER WHO HAD HAD THIS PROBLEM IN THE LAST 12 MONTHS. THE MANAGER CALLED ME BACK AND TOLD ME THAT MY CAR WAS OUT OF WARRANTY AND THE COST WOULD BE $215.04. I WAS CONCERNED THAT THIS WAS NOT A RECALL ITEM SINCE HE HAD DONE SO MANY IN A TOWN OF 4500 PEOPLE AND THAT IN MY OPINION IT WOULD PUT SOMEONE IN AN EMERGENCY SITUATION AT RISK OF HAVING THEIR CAR STOLEN IF THE COULDN'T TAKE THEIR KEYS OUT IN A LARGE CITY. I CONTACTED CUSTOMER SERVICE AT GM BUT WAS TOLD THAT THEY COULDN'T DO ANYTHING FOR ME, EVEN THOUGHT A SERVICE BULLETIN ON HOW TO DO THE REPAIR HAD BEEN SENT TO ALL GM SERVICE DEPARTMENTS. TO ME, THAT SOUNDS LIKE A RECALL SHOULD HAVE BEEN ISSUED. YES, I PAID TO HAVE THE PART REPLACED, BUT I STILL THANK IT IS THE MANUFACTURES FAULT AND NOT MINE. THE RECALL WOULD HAVE BEEN MADE BEFORE MY WARRANTY EXPIRED. ALSO THE SERVICE MANAGER REPORTED THAT THE CHEVROLET COBALT ALSO HAS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284912September 22, 2009
ENGINE AND ENGINE COOLING
I BOUGHT A 2007 CHEVY HHR IN JAN 07 IN EL DORADO AR, I DROVE TO EL PASO TX WITHIN A MONTH OF BUYING IT, THE DAY AFTER ARRIVING I WAS ENTERING THE FREEWAY AND THE CAR STALLED (1000 MILES ON ODOMETER) AFTER 10 MINS I WAS ABLE TO RESTART. HAD NO OTHER ISSUES UNTIL MOVING TO GUYMON OK, IN NOV OF 08 ABS LIGHT CAME ON AND ENROUTE TO THE DEALER TO HAVE REPAIRED, IT STALLED AS I WAS APPROACHING A STOP SIGN, AND SAME AS 1ST TIME, AFTER 10 MINS OR SO IT RESTARTED, DEALER STATED IT WAS PROBABLY BAD GAS, DEALER ADDED A FUEL ADDITIVE AND RESET ABS (10801 MILES) ON FEB 24 2009 AS I WAS APPROACHING A STOP SIGN THE VEHICLE ONCE AGAIN DIED (17717 MILES), WAITED 10 MINS AND RESTARTED, DEALER STATED IT WAS CLOGGED INJECTORS AND CLEANED THEM. ON MAY 11TH, 2009 THE VEHICLE ONCE AGAIN STALLED WHEN APPROACHING A STOP SIGN(18136 MILES), AFTER 10 MINS RESTARTED. THE DEALER THIS TIME STATED IT WAS LOOSE FUSES, AND A LOOSE BATTERY CABLE, ALL WERE RETIGHTENED THE DEALER KEPT THE CAR FOR OBSERVATION FOR 16 DAYS, ON JULY 6TH THE SAME THING HAPPENED AGAIN WHILE APPROACHING A STOP SIGN THE VEHICLE STALLED (19375 MILES) AND RESTARTED AFTER 10 MINS, THE DEALER STATED THAT IT WAS THE CAM SHAFT SENSOR, AND REPLACED IT. ON SEPT 17 2009, WHILE DRIVING DOWN A MAJOR HWY SLOWING FOR A CURVE THE VEHICLE STALLED AFTER COASTING SAFELY TO THE SIDE (20215 MILES), THE VEHICLE WOULD NOT RESTART FOR 20 MINS. ONCE AGAIN TOOK VEHICLE TO THE DEALER WHO HAS NO IDEA WHAT IT COULD BE. THIS VEHICLE IS STARTING TO DO THIS MORE AND MORE OFTEN AND IN EVEN MORE DANGEROUS SITUATIONS, MY WIFE WHO WAS THE PRIMARY DRIVER FOR THE VEHICLE WILL NO LONGER DRIVE IT AS SHE IS FEARFUL FOR THE SAFETY OF OUR CHILDREN AND HERSELF, AS WELL AS THOSE WHO SHARE THE ROADWAYS WITH US. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284545September 18, 2009
SERVICE BRAKES, HYDRAULIC
THE BRAKE ROTORS ON 2007 CHEVY HHR KEEP WARPING. THEY HAD TO BE TURNED AT 28,000 MILES AND AT 53,000 MILES. I CAN BARELY KEEP THE CAR STRAIGHT WHEN BRAKING FROM THE VIBRATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284431September 17, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN EXITING THE VEHICLE THE DRIVERS SIDE DOOR HANDLE BROKE OFF. HE HAD TO ROLL THE WINDOW TO OPEN THE DOOR. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 34,200 AND THE CURRENT MILEAGE WAS 34,210.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284065September 15, 2009
ELECTRICAL SYSTEM
DRIVING 2007 CHEVY HHR CAR COMPLETELY QUITS RUNNING - STALLS IN TRAFFIC. IT HAS OCCURRED AT LEAST 5 TIMES ON SIDE STREETS AND IN 40 MPH TRAFFIC - VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283673September 11, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN RAINY CONDITIONS; THE WINDSHIELD WIPER SYSTEM SINGLE SWEEP MODE ENGAGED AUTOMATICALLY. AS A RESULT, HIS VISIBILITY WAS IMPAIRED. THE WIPER BLADES ALSO DID NOT POSITION CORRECTLY WHEN THE CONTROL SELECTOR MODE WAS TURNED OFF. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283505September 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- THE CONTACT OWNS A 2008 CHEVROLET HHR.THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE STRUCK A SMALL PIECE OF DEBRIS FROM THE ROAD, WHICH SUBSEQUENTLY PUNCTURED THE TRANSFER CASE. AS A CONSEQUENCE THE RISK OF VEHICLE CRASH WAS INCREASED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TECHNICIAN CONCLUDED THAT BECAUSE THE SHIELD WAS MISSING, THE DEBRIS WAS ABLE TO PUNCTURE THE TRANSFER CASE. THE TRANSMISSION, GASKET, AND TRANSMISSION FLUID WAS REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 27,031- UPDATED 10/09/09 *CN UPDATED 10/16/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR