Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10347270August 4, 2010
ENGINE AND ENGINE COOLING
MY '06 CHEVY HHR WAS RUNNING FINE FOR 4 YEARS AND THEN 3 WEEKS AGO THE ENGINE LIGHT CAME ON AND MY CAR STOPPED AND STARTED COASTING WHILE I WAS IN THE MIDDLE OF DRIVING IT. AFTER THAT INCIDENT, IT HAPPENED INTERMITTENTLY EVERY OTHER DAY AND NOW WE CAN'T DRIVE IT A FEW MILES WITHOUT IT SHUTTING DOWN SEVERAL TIMES. IT ALWAYS STARTS RIGHT BACK UP BUT IT IS EXTREMELY DANGEROUS B/C IT HAPPENED WHILE MY HUSBAND IS DRIVING ON THE FREEWAY. WE ARE AT THE POINT WHERE WE DON'T DRIVE IT OUTSIDE OF THE NEIGHBORHOOD AND WE'RE GOING TO SEE ABOUT GETTING A NEW VEHICLE. I SAW ONLINE WHERE PEOPLE WERE HAVING THE SAME PROBLEM. I AM GOING TO THE DEALER NEXT WEEK TO HAVE IT CHECKED BY THEM BUT I DON'T THINK I SHOULD HAVE TO PAY FOR THIS IF IT IS A DEFECT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346537July 31, 2010
VEHICLE SPEED CONTROL
ENGINE BECAME SLUGGISH, UNRESPONSIVE TO GAS PEDAL, AND SHUT DOWN IN HEAVY TRAFFIC CAUSING DANGEROUS SITUATION. INSTRUMENT WARNINGS: ENGINE POWER REDUCED AND SOMETHING ABOUT TRACTION... CALLED ONSTAR - TOWED TO DEALER AND DIAGNOSTICS SAID "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION". DEALER REPLACED THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346402July 30, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 TO 30 MPH THE VEHICLE ACCELERATED. HE ENGAGED THE BRAKES AND TURNED THE IGNITION OFF. HE RESTARTED THE VEHICLE, DROVE A COUPLE OF MILES AND THE VEHICLE ACCELERATED AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, YET, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345679July 27, 2010
LATCHES/LOCKS/LINKAGES
AS FILED BY MANY OTHER OWNERS OF A CHEVY HHR, SOMETHING NEEDS TO BE DONE ABOUT THE INSIDE DOOR HANDLES. THEY ARE MADE OF CHEAP PLASTIC AND MINE BROKE AS WELL. I CAN'T BELIEVE A US COMPANY SUCH AS GM WOULD MAKE A CHEAP PART THAT COULD END UP ENDANGERING THE LIVES OF ITS CUSTOMERS. IF YOU WERE TO GET IN AN ACCIDENT OR NEED TO EXIT THE CAR IN ANY EMERGENCY SITUATION, THIS COULD COST YOUR LIFE. GM NEEDS TO RECALL THESE CARS AND DO THE RIGHT THING. REPLACE THEM WITH A MORE DURABLE HANDLE AS SOON AS POSSIBLE. OR WILL THEY WAIT UNTIL SOMETHING HAPPENS BEFORE THEY TAKE ACTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345704July 27, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHEN THE VEHICLE WAS PLACED IN PARK, THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD POSSIBLY ROLL AWAY WHEN THE VEHICLE WAS PARKED BECAUSE THE COMPUTER WOULD NOT REGISTER THAT THE VEHICLE WAS IN THE PARK POSITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345758July 27, 2010
STEERING, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, AIR, UNKNOWN OR OTHER
I HAVE A 2006 CHEVY HHR LT WITH JUST 30K. DROVE IT OFF THE LOT WITH 3 MILES AND AT 200 MILES IT HAD THE ROTORS TURNED FOR THE FIRST OF ABOUT 30 TIMES. THE STEERING WHEEL SHUDDERS WHEN BREAKING OR AT SPEEDS ABOVE 45 MPH SO MUCH SO THAT AT TIMES THE CAR IS HARD TO CONTROL. THE ANSWER TO THIS VERY DANGEROUS PROBLEM IS..TURN THE ROTORS. "NORMAL WEAR AND TEAR" THIS IS NOT ACCEPTABLE TO ME ANYMORE. MY CAR HAS HAD ISSUES WITH THE SHOCKS,THE STRUTS, THE CONTINUED ROTOR PROBLEM, THE STEERING WHEEL THAT SHUDDERS, AND AS OF TODAY, THE POWER STEERING IS GOING AS WELL AS THE STEERING RACK. THE POTENTIAL OF ME KILLING MYSELF,MY CHILDREN, OR THE PERSON NEXT TO ME HAS BECOME A REALITY. I HAVE COMPLAINED SINCE PRACTICALLY DRIVING IT OFF THE LOT. GM JUST REFUSES TO PAY, OR DO ANYTHING ABOUT THIS. I HAVE BEEN IN TOUCH WITH THE CEO OF GM AS WELL AS THE NORTH AMERICA PRESIDENT MARK REUSS I HAVE EXPRESSED MY CONCERNS WITH THE SAFETY OF THE HHR. AND I HAVE SAID THAT THE ANSWER IS NOT TO "JUST TURN THE ROTORS FOR THE 35TH TIME". THERE IS SOMETHING VERY WRONG WITH THIS CAR, AND IT SEEMS AS THOUGH EVERYONE THAT DRIVES ONE HAS THE SAME POWER STEERING,ROTOR,AT THE SHUDDER OF THE STEERING WHEEL. I HAVE PLUNKED NEARLY 2K INTO A CAR THAT GM NEEDS TO BE RESPONSIBLE FOR. AN URGENT RECALL NEEDS TO BE ISSUED OR I SEE THE POTENTIAL OF A TOYOTA PROBLEM ON THE HORIZON FOR GM AND THEIR CHEVY HHR. I REALLY BELIEVE IT IS GOING TO TAKE SOMEONE OR MAYBE MANY TO BE INJURED OR WORSE YET DEAD BEFORE GM WILL LOOK INTO THIS FURTHER. THE WORLD HEADQUARTERS TOLD ME YESTERDAY THAT THERE ARE NO OTHER COMPLAINTS LIKE MINE AND I SHOULDN'T BELIEVE WHAT I READ. THEY HAVE CLOSED MY CASE AND REFUSE TO LISTEN ANY LONGER. I KNOW THIS IS NOT MY DRIVING, I AM NOT HARD ON THE BRAKES, NOR HAVE I CAUSED THE ROTORS NEEDING TO BE TURNED SO MANY TIMES ON THE LATHE THAT THEY ARE LIKE PUTTING BICYCLE BRAKES ON A FREIGHT TRAIN. CAR IS A BIT TOO HEAVY TO STOP WHEN YOU HAVE ROTORS THAT ARE DANGEROUSLY THIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345260July 26, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLE OF MY 2006 CHEVROLET HHR BROKE OFF DURING NORMAL USE. IT'S MADE FROM A CHEAP PLASTIC. THIS IS A SERIOUS SAFETY HAZARD AS A PERSON CANNOT QUICKLY EXIT THE CAR IF THIS HAPPENS. IF MY DRIVER'S SIDE DOOR JUST BROKE, HOW SOON BEFORE THE OTHER THREE IN THE CAR BREAK OFF FROM NORMAL OPERATION. THIS IS A MANUFACTURING DEFECT AND SHOULD BE TAKEN CARE OF FROM THE MANUFACTURER. THE DEALER WANTS ME TO PAY $400-$450 TO REPLACE A $10 PLASTIC DOOR HANDLE THAT THEY POORLY DESIGNED. THIS SHOULD BE A RECALL FROM GM TO REPLACE THESE CHEAP HANDLES BEFORE SOMEONE DOES HAVE A SERIOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343377July 15, 2010
STRUCTURE
CLEAR COAT BUBBLING AND PEELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342931July 13, 2010
SERVICE BRAKES, HYDRAULIC
VERY ROUGH FRONT END VIBRATION AND DIFFICULTY STEERING WHILE BRAKING DOWNHILL. THIS FIRST NOTICED AND NOTIFIED MY DEALERSHIP. DEALERSHIP CUT MY ROTORS "DUE TO WARPING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342934July 13, 2010
SERVICE BRAKES, HYDRAULIC
VERY ROUGH FRONT END VIBRATION AND DIFFICULTY STEERING WHILE BRAKING DOWNHILL. THIS IS THE "SECOND TIME" THIS HAS OCCURED AND I NOTIFIED MY DEALERSHIP. DEALERSHIP RE-CUT MY ROTORS "DUE TO RUST ON ROTORS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341210July 12, 2010
VEHICLE SPEED CONTROL
2006 CHEVROLET HHR. CONSUMER WRITES REGARDING ACCELERATOR ISSUE *TGW THE CONSUMER STATED WHEN HE RELEASED THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. HE TURNED THE IGNITION OFF AND PULLED OVER. AFTER RE-STARTING THE VEHICLE, IT SEEMED NORMAL. SEVERAL DAYS LATER, THE INCIDENT HAPPENED AGAIN. THE DEALER REPROGRAMMED POWER TRAIN CONTROL MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342702July 12, 2010
POWER TRAIN:MANUAL TRANSMISSION
SHIFTING GEARS WITH A 2007 CHEVY HHR .THE TOP OF GEAR SHIFT CAME OFF IN MY HAND AND I LOST CONTROL OF THE VEHICLE . THIS IS DEFINITELY A SAFETY PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342754July 12, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2007 CHEVY HHR INTERIOR DOOR HANDLE BROKE WHEN TRYING TO OPEN THE DOOR. NO LONGER CAN I EXIT THE VEHICLE WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE EXTERIOR HANDLE. UNABLE TO REPLACE JUST THE HANDLE, THE ONLY WAY TO FIX THE PIECE OF PLASTIC THAT IS HOLDING THE DOOR HANDLE TOGETHER IS TO REPLACE THE ENTIRE DOOR PANEL. IT IS UNACCEPTABLE THAT A CHEAP PIECE OF PLASTIC IS CONTROLLING THE OPENING OF THE DOOR. WITH THIS PIECE BROKEN, I AM UNABLE TO EXIT IN THE EVENT OF AN ACCIDENT IF THE WINDOWS CAN'T BE ROLLED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342484July 11, 2010
STEERING
TRAVELING ON 2 LANE ROAD AT POSTED SPEED LIMIT OF 55 MPH. POWER STEERING FAILED WITHOUT WARNING. ABILITY TO STEER VEHICLE GREATLY COMPROMISED. THIS WAS THE SECOND FAILURE OF POWER STEERING. FIRST FAILURE DUE TO BLOWN FUSE. THIS FAILURE THE ELECTRONIC POWER STEERING MOTOR FAILED. POWER STEERING MOTOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342432July 10, 2010
TIRES
MY WIFE AND I BOUGHT A NEW 2009 CHEVROLET HHR. THE VEHICLE SPECIFICATIONS STICKER ON THE DRIVER'S DOOR CALLS FOR 30 PSI TIRE INFLATION. HOWEVER, THE TIRES THEMSELVES SHOW A MAXIMUM INFLATION OF 44 PSI. SINCE MANY PEOPLE INFLATE TIRES ACCORDING TO WHAT IS ON THE SIDEWALL INSTEAD OF THE DOOR STICKER, THIS COULD EASILY LEAD TO OVERINFLATION OF THE TIRES AND THE ASSOCIATED HAZARDS. IN OUR CASE, EVERY TIME WE HAVE HAD THE OIL CHANGED, THE SERVICE PERSONNEL HAVE OVERINFLATED THE TIRES, USUALLY TO AROUND 40 PSI, AND I HAVE HAD TO DECREASE THE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342334July 9, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE ATTEMPTING TO OPEN THE DRIVER SIDE DOOR FROM THE INSIDE THE CONTACT NOTICED THAT THE DOOR HANDLE BROKE OFF IN HER HAND. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE HANDLE NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 49000. UPDATED 09/24/10. *LJ THE CONSUMER STATED THE HANDLE CAN NOT BE REPLACED WITHOUT THE ENTIRE INSIDE DOOR PANEL BEING REPLACED. UPDATED 09/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342340July 9, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
INTERIOR DOOR HANDLE BROKEN. DOOR MUST BE OPENED USING OUTSIDE HANDLE. HANDLE IS PLASTIC. ENTIRE INTERIOR DOOR PANEL MUST BE REPLACED. PART COSTS $400.00 PLUS LABOR - REPLACEMENT HANDLE IS PLASTIC ALSO. CAR IS 2006 CHEVROLET HHR WITH 53,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341909July 7, 2010
STRUCTURE
MY INTERIOR DOOR HANDLE ON MY 2006 CHEVY HHR BROKE OFF IN MY HAND WHEN I TRIED TO OPEN THE DOOR. I LOOKED UP ONLINE TO SEE IF ANYONE ELSE HAS HAD THE SAME ISSUE AND SURE ENOUGH..PAGES AND PAGES OF THE SAME STORY. I CALLED TO GET A REPLACEMENT HANDLE AND WAS TOLD IT WOULD COST ME $300 FOR THE ENTIRE DOOR KIT. I DON'T WANT AN ENTIRE DOOR, BUT EVIDENTLY GM DESIGNED THE HANDLE TO BE AN INTEGRATED PART OF THE DOOR TRIM. THEN I CALLED GM CUSTOMER SERVICE, THEY TOLD ME THEY HAVE NEVER HAD A SINGLE COMPLAINT ABOUT THIS HAPPENING EVER BEFORE. I FIND THIS TO BE A TOTAL LIE SINCE I JUST READ OF A WOMAN WHO CALLED GM TO COMPLAIN AND THEY TOLD HER THE EXACT SAME THING "WE'VE NEVER HAD A SINGLE COMPLAINT". I CANNOT OPEN MY CAR DOOR FROM THE INSIDE. THIS IS A SAFETY CONCERN FOR ME. IF I WERE IN A WRECK OR IF THE BATTERY DIED I WOULD NOT BE ABLE TO GET OUT OF MY CAR, AS I HAVE TO ROLL DOWN MY WINDOW, REACH OUT AND OPEN THE DOOR FROM THE OUTSIDE. I'M VERY UPSET BY THIS ENTIRE SITUATION. I LOVE MY CAR, BUT WHOEVER DECIDED A PLASTIC DOOR HANDLE WAS A GOOD IDEA AND THEN TO INTEGRATE IT SO YOU HAD TO BUY AN ENTIRE DOOR PACKAGE TO REPLACE IT...NEEDS A SWIFT KICK IN THE BEHIND. THIS SHOULD BE A RECALL. MANY PEOPLE ARE HAVING THE SAME ISSUES AND IT IS VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341569July 6, 2010
STEERING, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2006 HHR LS - DRIVER'S SIDE DOOR HANDLE BROKE OFF WITH NORMAL OPENING OF THE DOOR. COULD NOT GET OUT OF THE CAR WITHOUT PUTTING WINDOW DOWN AND USING THE OUTSIDE HANDLE. IF THIS WAS AN EMERGENCY - I WOULD HAVE BEEN STUCK IN THE CAR. *TR POWER STEERING FAILURE - POWER STEERING QUITS WHILE DRIVING - WAS GOING 55 MPH. AND THE POWER STEERING JUST WENT OFF.. PULLED TO THE SIDE WITH DIFFICULTY - SHUT THE CAR OFF. RESTARTED CAR - AND THE POWER STEERING WAS WORKING AGAIN. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341633July 6, 2010
STEERING
POWER STEERING FAILS WHILE DRIVING, TURNING THE CAR OFF THEN BACK ON TEMPORARILY FIXES THE ISSUE. SOUNDS SIMILAR TO RECALL ON SAME YEAR COBALT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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