Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10373577December 30, 2010
LATCHES/LOCKS/LINKAGES
I AM AN OWNER OF 2007 HHR WITH 51,000 MILES. I LOCKED MY CAR WENT INTO THE STORE CAME OUT AND THE DRIVER SIDE DOOR WOULD NOT OPEN. THE REMOTE BUTTON WOULD WORK THE LOCK UP AND DOWN BUTTON BUT STILL THE DOOR WOULD NOT OPEN FROM THE OUTSIDE HANDLE. I THEN PUT THE KEY IN THE DOOR AND STILL IT WOULD NOT OPEN. THE LOCK FLIPS UP AND DOWN WITH THE KEY AND THE REMOTE BUT THE DOOR HANDLE WILL NOT OPEN THE DOOR. THE HANDLE IS NOT BROKEN. SO I ENTERED THE CAR BY THE PASSENGER SIDE DOOR, CRAWLED OVER THE SEAT AND SHIFT LEVEL TO GET BEHIND THE WHEEL TO DRIVE HOME. AFTER ARRIVING HOME I COULD NOT GET OUT OF MY DRIVERS SIDE DOOR. IT WOULD NOT OPEN FROM THE INSIDE, SO I HAD TO CRAWL OVER THE SHIFT AND SEAT TO THE PASSENGER SIDE TO EXIT THE VEHICLE. I HAVE A TORN MUSCLE IN MY ARM SO IT HURT TO DO ALL THIS. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE LATCH INSIDE THE DOOR FOR $397. THAT'S OUTRAGEOUS. THAT WAS 7 DAYS AGO. TODAY, I WENT TO TOWN WITH MY HUSBAND AND THE PASSENGER SIDE DOOR WOULD NOT OPEN. NOW I COULD NOT EXIT ON THE PASSENGER SIDE. THIS IS CRAZY. SAME THING ON THE PASSENGER DOOR. WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND I HAD TO CRAWL OVER TO GET OUT. THIS IS A SEVERE SAFETY ISSUE AND FOR PEOPLE WHO HAVE DISABILITIES IT IS DEFINITELY A SAFETY ISSUE. ALSO, IF WE WERE TO HAVE ANY ACCIDENT OR EMERGENCY WE WOULD NOT BE ABLE TO GET OUT. WHAT IF A CHILD WERE IN THAT SEAT. THE DEALERSHIP SAID THEY DID NOT HAVE ANYONE WITH THIS ISSUE BUT AFTER LOOKING ON THE INTERNET IT IS A VERY BIG ISSUE AND NEEDS TO BE RECALLED TO FIX IT BEFORE SOMEONE IS KILLED OR SERIOUSLY HURT BY NOT BEING ABLE TO OPEN THE DOOR TO GET OUT IN ANY SITUATION. THE DOOR WILL NOT OPEN FROM INSIDE HANDLE OR OUTSIDE HANDLE SO YOU ARE STUCK INSIDE OR LOCKED OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372495December 27, 2010
SERVICE BRAKES, HYDRAULIC
VERY ROUGH FRONT END VIBRATION AND DIFFICULTY STEERING WHILE BRAKING AT SPEEDS OVER 50MPH. DEALER TURN ROTORS BUT CAME BACK AFTER A FEW THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372830December 23, 2010
SUSPENSION, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, STEERING
IT WOULD BE EASIER TO LIST THE THINGS THAT ARE OK WITH THIS CAR. I'VE RESURFACED OR REPLACED THE ROTORS SEVERAL TIMES (FOUR TIMES IN ONE YEAR) AFTER CONSISTENTLY COMPLAINING TO THE DEALER THAT IT SOUNDED LIKE THINGS WERE FALLING OFF THE CAR. THE CAR'S BRAKING AND STEERING CAPACITY IS EXTREMELY DIMINISHED. I'VE REPLACED A BROKEN STABILIZER CONTROL ARM AND NOW I'M TOLD THE FRONT END NEEDS TO BE REBUILT. THIS DAMAGE IS A DIRECT RESULT OF THE CONTINUING PROBLEM WITH THE ROTOR WARPING. THE CHECK ENGINE LIGHT IS ON MORE THAN OFF AND ITS BEEN IN AT LEAST 10 TIMES FOR THIS ISSUE. GM CUSTOMER SERVICE IS AWARE OF THESE ISSUES AND REFUSES TO RETURN CUSTOMER CALLS. *LN UPDATED 11/29/11. *JB UPDATED 12/06/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372032December 22, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
KEY WILL NOT REMOVE FROM LOCK IN IGNITION WHEN CAR IS PLACED IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371947December 21, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WATER LEAKED INTO THE FRONT PASSENGER SIDE FLOOR THROUGH THE AIR INTAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT IT WAS NOT INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371161December 18, 2010
LATCHES/LOCKS/LINKAGES, STEERING
MY 2008 HHR LOOSES POWER STEERING WHILE TURNING, THEN SUDDENLY RETURNS POWER CAUSING TO OVERSTEER. THIS IS A SEVER SAFETY ISSUE AS IT IS A COME AND GO TYPE PROBLEM,I DO NOT DRIVE DURING INCLEMENT WEATHER FEARING BODY DAMAGE TO PERSONS AND VEHICLES OTHER THAN MYSELF. I HAVE TAKEN TO DEALER ONLY TO BE TOLD WE CAN NOT DETERMINE THE PROBLEM AS IT IS INTERMITTENT. ALSO THE TIRE PRESSURE DISPLAY IS ON EVEN THO ALL TIRE PRESSURE IS CORRECT, NOT SURE IF THEY ARE RELATED TO "ELECTRIC" POWER STEERING. WOULD LIKE THIS AS A RECORD IF ANY PERSONS ARE INJURED OR WORSE KILLED DUE TO THE POSSIBLE SHORT CIRCUIT IN POWERSTEERING. HOW MANY PEOPLE HAVE TO LEAVE THE VEHICLES AT HOME AFTER SPENDING ALL THEIR MONEY ON THEM FOR THIS TO BE A RECALL? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10371030December 17, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2006 CHEVY HHR LT. THANKSGIVING DAY I WENT TO MOVE MY CAR OUT OF THE DRIVEWAY AND WHEN I TRIED TO GET OUT OF THE CAR THE INTERIOR DOOR HANDLE ON THE DRIVER DOOR CAME OFF IN MY HAND. I HAVE DONE MY RESEARCH AND FOUND THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I EVEN WALKED UP TO ANOTHER HHR I SAW ON A PARKING LOT AND IT HAD THE SAME PROBLEM. MY SAFELY CONCERN IS THAT I CANNOT OPEN THE DOOR WITHOUT ROLLING DOWN MY WINDOW AND REACHING OUTSIDE THE CAR TO THE EXTERIOR HANDLE. IF I WAS IN AN ACCIDENT AND HAD A ELECTRICAL FAILURE I COULD NOT EXIT THE CAR BECAUSE I COULD NOT ROLL DOWN THE WINDOW. EVERYTHING I HAVE FOUND IN MY RESEARCH IS THAT CHEVROLET IS NOT RECGONIZING THIS AS A REAL PROBLEM AND FROM WHAT I HAVE SEEN/READ THEY HAVE BEEN UNWILLING TO CORRECT THE PROBLEM WHEN IT OCCURS OR HELP THE VEHICLE OWNERS IN ANY WAY. I HAVE CHECKED ON THE REPAIR AND FOUND THAT THE DOOR HANDLE ITSELF CAN NOT BE REPLACED THAT YOU HAVE TO BUY AN ENTIRE DOOR PANEL FOR OVER $400 AND THAT IS JUST THE PART, NO LABOR. HOW CAN THIS BE A KNOWN PROBLEM, AND CHEVROLET NOT STAND BEHIND THEIR PRODUCT? THE INABILITY TO EXIT MY VEHICLE IN THE AFTERMATH OF AN ACCIDENT GREATLY CONCERNS ME AND SHOULD CONCERN CHEVROLET ESPECIALLY WITH THE MULTIPLE COMPLAINTS I HAVE READ ONLINE OF THIS ISSUE OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371112December 17, 2010
LATCHES/LOCKS/LINKAGES, POWER TRAIN, ELECTRICAL SYSTEM
2007 CHEVROLET HHR THE SHIFTER WILL NOT LOCK INTO GEAR AND KEY IS STUCK IN IGNITION. THIS IS A MAJOR SAFETY HAZARD AS SEEING WHILE YOU ARE DRIVING YOU CAN GO INTO ANY GEAR AT ANYTIME IF IT IS ACCIDENTALLY BUMPED WHICH CAN CAUSE A MAJOR ACCIDENT. I HAD TO UNHOOK THE BATTERY TO TURN EVERYTHING OFF SINCE THE KEY WILL NOT COME OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370546December 14, 2010
SERVICE BRAKES, HYDRAULIC
AFTER PURCHASE OF A NEW 2009 SS HHR. DURING THE MORNING I BACKED INTO MY GARAGE AND NOTICED A VERY SOFT BRAKE PEDAL. I THEN STARTED TO PROCEED INTO THE GARAGE AND WHEN ATTEMPTING TO STOP THE VEHICLES BRAKES WOULD NOT COMPLY WITH MY BRAKE PRESSURE AND THE VEHICLE PROCEEDED TO HIT THE SIDE OF OUR HOUSE. THIS BECAME A ROUTINE SITUATION UPON "COLD STARTUPS" AND WHEN REPORTED TO THE DEALER,(CLASSIC CHEVY CHEVROLET, GRAPEVINE, TX) AFTER SEVERAL POOR STOPS, MY SERVICE ADVISOR ADVISED "YEAH WE KNOW ABOUT IT". BUT THERE WAS NO FIX AT THE TIME WHEN CONFRONTED WITH A POSSIBLE FIX HE ADVISED THAT " I MADE ARRANGEMENTS TO HAVE THE CAR REPAIRED WHEN THE FIX FROM GM ENGINEERING WAS ISSUED REFUSED TO SERVICE THE CAR. GM CUSTOMER SERVICE PERSONNEL AND THE BULLETIN ADVISED THAT "THEY ARE WORKING ON THE ISSUE." I NEVER GOT THE REAR OF THE CAR REPAIRED DUE TO THE FAILURE PRESSURE FAILURE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10370555December 14, 2010
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY REMAINED STUCK IN THE IGNITION AND THE CONTACT WAS UNABLE TO SHUT OFF THE VEHICLE. THE VEHICLE WAS LEFT WITH THE ENGINE RUNNING OVERNIGHT. THE NEXT MORNING, THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE IGNITION SWITCH AND THE SOLENOID IN THE STEERING COLUMN HAD FAILED. THE FAILED COMPONENTS WERE NO LONGER LISTED UNDER WARRANTY AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,536.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370662December 14, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN OPENING THE FRONT PASSENGER SIDE DOOR, THE LATCH FRACTURED AND THE CONTACT WAS UNABLE TO EXIT THE VEHICLE DUE TO A DISABILITY OF HER LEFT ARM. THE VEHICLE WAS INSPECTED BY THE DEALER AND INFORMED THE CONTACT THAT THEY WOULD NOT REPLACE JUST THE HANDLE BUT WOULD NEED TO REPLACE THE ENTIRE DOOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. UPDATED 02/08/11*LJ THE CONSUMER STATED SHE WAS INVOLVED IN AN ACCIDENT AND BECAME STUCK IN THE VEHICLE DUE TO THE FAILED LATCH. UPDATED 04/21/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369821December 9, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE NOTICED THE POWER STEERING WARNING ILLUMINATED ON THE INSTRUMENTAL PANEL AND THE STEERING FAILED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE POWER STEERING MOTOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,800. UPDATED 02/03/11*LJ THE CONSUMER WAS INFORMED OF A RECALL BY HER MECHANIC. HOWEVER, WHEN THE CONSUMER CONTACTED THE DEALER, SHE WAS INFORMED THE RECALL WAS NOT FOR HER VEHICLE, BUT FOR OTHER MODELS. UPDATED 04/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369612December 8, 2010
STRUCTURE:BODY:DOOR
CHEVY HHR INTERIOR DOOR HANDLES BREAK OFF EASY AND WITHOUT WARNING. NO IMPROVED HANDLE IS OFFERED. THIS WOULD MAKE IT HARD TO GET OUT OF THE CAR IN CASE OF EMERGENCY. BEING EXCITED YOU MAY PULL ON THE DOOR HANDLE A LITTLE HARDER. IF THERE IS A STRESS FRACTURE IN THE HANDLE YOU WILL NOT BE ABLE TO SEE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369717December 8, 2010
POWER TRAIN
I HAVE A 2007 CHEVY HHR. I AM TAKING IT TO THE CHEVY DEALER FOR THE 3RD TIME FOR A CHECK ENGINE LIGHT AND IT RUNNING IN REDUCED POWER MODE - WHICH SEEMS VERY UNSAFE TO DRIVE. I HAVE HAD THE THROTTLE SWITCH REPLACED, THE CONNECTOR REPLACED AND THE WIRING CHECKED. THE RPM HAPPENS RANDOMLY WHICH IS VERY VERY UNSAFE ON 45 MPH ROADS. I THOUGHT THIS WAS FIXED - TWICE - BUT ENDED UP NOT BEING ABLE TO PICK UP SPEED AND COULD HAVE BEEN HURT IF I HAD BEEN REAR -ENDED.I HAVE CHECKED SEVERAL ONLINE FORUMS (WWW.CHEVYHHR.NET) AND THIS IS A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369466December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR WOULD SHIFT INDEPENDENTLY WHILE DRIVING AT ANY SPEED, CAUSING THE KEY TO REMAIN STUCK IN THE IGNITION. THE DEALER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO REPAIR THE VEHICLE AT HER OWN RISK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,800 AND THE CURRENT MILEAGE WAS APPROXIMATELY 9,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369272December 5, 2010
STEERING
THE ELECTRIC POWER STEERING MOTOR FAILS ALMOST EVERY TIME MY CHEVY HHR (2007) IS DRIVEN. THIS LEAVES THE VEHICLE HARD TO CONTROL. I AM TOLD THAT THE ELECTRIC MOTOR NEEDS TO BE REPLACED. THIS IS THE SAME ELECTRIC MOTOR THAT IS IN THE CHEVY COBALT AND CERTAIN PONTIACS THAT WAS RECALLED. GM WILL NOT RECALL THIS MODEL AND IS FORCING DRIVERS TO CONTINUE DRIVING WITH FAULTY AND HAZARDOUS POWER STEERING MOTORS, OR PAY TO REPLACE THEM ON THEIR OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369076December 3, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO GET OUT OF THE VEHICLE WHEN THE DRIVER SIDE DOOR HANDLE BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT SHE NEEDED TO REPLACE THE ENTIRE DOOR PANEL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 72,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368665December 2, 2010
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE POWER STEERING WITHOUT WARNING. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND ADVISED CONTACT THAT HIS VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 68,000. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 02/23/11 *BF UPDATED 04/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368580December 1, 2010
STEERING
2006 CHEVROLET HHR STEERING MOTOR RANDOMLY FAILS WITH NO WARNING, CAUSING THE POWER STEERING TO FAIL WHILE DRIVING. AFTER RESTART, WILL WORK AGAIN FOR BRIEF TIME. HAPPENS FREQUENTLY. VEHICLE HAS LESS THAN 30,000 MILES. DOCUMENTATION EXISTS ONLINE THAT THIS MOTOR IS THE SAME ONE RECALLED ON THE CHEVROLET COBALT, AND THAT OTHER ARE HAVING THE SAME FAILURE. HAS HAPPENED APPROXIMATELY 10-12 TIMES OVER TWO WEEKS AND A TOTAL MILEAGE OF ABOUT 40 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367915November 26, 2010
STEERING
WHILE DRIVING THE CAR THE POWER STEERING LIGHT COMES ON AND MAKES TURNING ALMOST IMPOSSIBLE AND DANGEROUS WHEN HAPPENING ON THE HIGHWAYS. IT IS NOW HAPPENING ALL OF THE TIME AND I HAVE ONLY MADE ONE PAYMENT ON THE CAR!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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