Chevrolet HHR Complaints (2006)

1,006 consumer complaints on file.

#10631913September 9, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. AFTER MAKING A RIGHT TURN AT 10 MPH, THE POWER STEERING INDICATOR ILLUMINATED, A WARNING SOUND CHIMED, AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER STATED THAT THE ELECTRIC POWER STEERING ASSIST WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631651September 8, 2014
STEERING
JUST AFTER I HAD A IGNITION SWITCH INSTALLED FROM A RECALL , I WAS DRIVING TO WORK AT 55 MILES AN HOUR WHEN THE STEERING STOP WORKING AND WAS FORCED TO THE SIDE OF THE ROAD. I TURNED OFF THE MOTOR AND RESTATED IT AND THE STEERING STARTED WORKING AGAIN. THIS HAS HAPPENED AT LEAST ONCE A DAY FOR THE LAST TWO MONTHS AND I COULD TURN OFF THE SWITCH AND BACK ON AND IT WOULD START WORKING AGAIN. IT DOES NOT MATTER HOW FAST OR SLOW OR IF I'M AT A STOP LIGHT IT HAS STOPPED WORKING. I HAVE TOOK THE CAR TO THE DEALER AND TOLD THEM OF THE PROBLEM ALL THEY SAID THAT THEY WOULD CALL THE DISTRICT MANAGER TO SEE WHAT THEY CAN DO. THIS WAS THIS MORNING AND I WILL CALL THEM BACK TOMORROW TO FIND OUT WHAT THEY WILL DO OR NOT DO. THIS IS VERY SCARY AND I WILL NOT LET MY WIFE DRIVE THE CAR FOR THAT REASON. IF I HAD NOT BEEN ON MY TOES WATCHING WHAT I WAS DOING WHILE DRIVING I MIGHT HAVE HAD A ACCIDENT. WHEN IT DOES GO OUT IT IS VERY HARD TO STEER AND IF I WAS IN TRAFFIC AND HAVE TO MAKE A SUDDEN TURN I WOULD NOT BE WRITING THIS MESSAGE TO YOU TO COMPLAIN ABOUT THIS PROBLEM WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631348September 7, 2014
STEERING
POWER STEERING GOES OUT INTERMITTENTLY WHILE DRIVING. HAVE TO PULL OVER TURN OFF CAR AND RESTART. POWER STEERING MOTOR REPLACED 3/13/13 BY CHEVROLET DEALER. AS OF SEPTEMBER 2014 THE POWER STEERING MOTOR HAS NOT BEEN INCLUDED IN THE SAFETY RECALL FOR 2006 HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630624September 4, 2014
STEERING
WHILE DRIVING THE POWER STEERING WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630050September 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE PART HAD BEEN UNAVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630123September 2, 2014
STRUCTURE:BODY:DOOR
THE DRIVERS DOOR WILL NOT OPEN. HAVE TO CLIMB OVER THE CONSOLE TO GET IN AND OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630209September 2, 2014
STEERING
AS I WAS DRIVING DOWN THE HIGHWAY, THE POWER STEERING LIGHT CAME ON. THE POWER STEERING WAS OUT AND I DID DRIVE HOME THAT WAY. I SUBSEQUENTLY LEARNED THAT IF I TURNED OFF THE IGNITION AND STARTED UP AGAIN, IT WOULD START WORKING AGAIN. THE POWER STEERING HAS GONE OUT 5 MORE TIMES SINCE THEN WHEN I WAS DRIVING OR EXITING THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629540August 30, 2014
ENGINE
WHILE DRIVING VEHICLE THE ENGINE SHUT OFF WHILE TRAVELING DOWN 3 LANES OF TRAFFIC.( DEL PRADO EAST ) WAS ABLE TO ROLL DOWN WINDOW HIT FLASHERS AND WARN OTHER DRIVERS OF STALLED ENGINE, STEERING WHEEL AND BRAKES STILL WORKED; BATTERY POWER STILL INTACT WAS ABLE TO COAST INTO A LEFT HAND TURNING LANE WITH REAR END STILL OUT BLOCKING TRAFFIC HORNS BLARING !. TRIED TO START ENGINE 3 X'S IT STILL HAD BATTERY POWER SO WAS ABLE TO PUT CAR IN PARK AND STEP ON BRAKE TO START AS IS REQUIRED. AFTER 3RD TRY THE ENGINE CAME TO LIFE. I CROSSED OVER 3 LANES OF ON COMING TRAFFIC AND IT SHUT OFF AGAIN WAS ABLE TO GET IT STARTED AGAIN AFTER SEVERAL TRIES, PULLED INTO CAPE CORAL HOS PARKING LOT. AND TOOK BACK ROAD TO MY HOME, VEHICLE SHUT OFF AGAIN SAME PROCESS , AFTER 4 TRIES IT STARTED AND WAS ABLE TO GET HOME, TIME WAS 5:43 PM CALLED ROGER DEAN CHEV. SERVICE DEPT CLOSED. 3 TIMES THIS HAPPENED. TOOK TO SERVICE DEPT ON MONDAY 08/25/14 . DIAG INTERNAL FAILURE DTC CODE PO601 ECM, PART REPLACED 1 GTY/ 1259917 / MODULE 3.670 PART $ 670.00 LABOR $ 249.88 . TOLD THIS IS JUST A FAILURE BUT NOT A WORRY ENOUGH TO BE A RECALL, AND LIKE ANY COMPUTER IT CAN CRASH IE NO BIG DEAL ! A HOME COMPUTER DOESN'T CRASH IN TRAFFIC LIKE A CAR DOES. I BEG TO DIFFER IF I HAD NOT BEEN AN EXPERIENCED DRIVER I'M NOT TOO SURE HOW THE OUTCOME WOULD OF BEEN, AND GRATEFUL THAT MY 18 YEAR OLD GRANDCHILD WASN'T BEHIND THE WHEEL, THE OUT COME COULD OF BEEN TRAGIC ! WAS TOLD BY SERVICE DEPT I COULD GET A NEW CAR IF I WAS WORRIED ABOUT DRIVING IT. WHAT THE -------- THAT DOESN'T CHANGE THE FACT THE INTERNAL FAILURE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629295August 29, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND REQUIRED EXCESSIVE FORCE TO MANEUVER. THE CONTACT MANAGED TO DRIVE HOME, BUT THE FAILURE RECURRED MULTIPLE TIMES. IN ADDITION, THE ACCELERATOR PEDAL MALFUNCTIONED INTERMITTENTLY. AS A RESULT, THE VEHICLE FAILED TO ACCELERATE AND THE PEDAL BECAME LODGED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE FAILURES AFTER IT WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM) AND 14E021000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE VEHICLE FOR FREE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628170August 25, 2014
STEERING
I WAS DRIVING MY CHEVROLET HHR 2006 WITH MY 1 AND 2 YEAR OLD WHEN THE POWER STEERING SHUT OFF COMPLETELY AND MADE IT VERY DIFFICULT TO MANEUVER MY VEHICLE. NOW IT DOESN'T WORK AT ALL. THIS IS A VERY DANGEROUS SITUATION AND EVERY TIME I ATTEMPT TO CONTACT CHEVROLET ABOUT THIS SITUATION, THEY STATE THE STEERING RECALL IS NOT ON MY CAR. I HAVE READ 100'S OF COMPLAINTS ON THIS EXACT SAME ISSUE, WHY ISN'T IT RESOLVED YET? DOES SOMEONE HAVE TO DIE FIRST BEFORE THEY ISSUE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627708August 23, 2014
STEERING, ELECTRICAL SYSTEM
POWER STEERING STOPPED WORKING MULTIPLE TIMES WHILE MY 16 YR OLD WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627429August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED INTERMITTENTLY WITHOUT WARNING. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626907August 20, 2014
STEERING
SINCE FEBRUARY 2014, THE VEHICLE LOSES POWER STEERING DURING EVERY ACTIVE OPERATION. I HAVE CONTACTED CHEVROLET REGARDING THIS PROBLEM AND WAS INFORMED THAT BASED ON MY VIN, THE RECALL DID NOT APPLY. I SPECIFICALLY IN FORMED THEM THAT THIS WASN'T JUST ABOUT THE RECALL ANNOUNCEMENT, BUT THAT I WAS ACTIVELY EXPERIENCING POWER STEERING FAILURE DURING EVERY OPERATION, BUT I WAS EMPHATICALLY INFORMED BY THE RECALL REPRESENTATIVE THAT THE RECALL DID NOT APPLY TO MY CAR AND THAT IS WAS MERELY COINCIDENTAL THAT MY 2006 HHR IS HAVING POWER STEERING FAILURE AND WAS NOT RELATED IN ANY WAY TO THE RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626487August 19, 2014
ELECTRICAL SYSTEM
TO WHOM IT MAY CONCERN, THE KEY GOT STUCK IN THE IGNITION IN APRIL (WITH NO OTHER PROBLEMS) DRAINED THE BATTERY AND WAS PICKED UP AND TAKEN TO SMICKLAS CHEVROLET DEALERSHIP IN OKC, AND REMAINED THERE ON THE LOT UNTIL WE PICKED UP ON 8/8/14 WAS TOLD WE NEEDED A NEW BATTERY THEY COULD DO FOR AROUND $200 BUT IT WAS NOT PAYDAY YET AND WE ASKED FOR A JUMP WHEN WE GOT THERE. I FEEL WITH IT SITTING THERE SO LONG MAYBE THEY SHOULD HAVE TRY TO CHARGE THE BATTERY AT THE VERY LEAST. WE GOT A FEW MILES DOWN THE EXPRESSWAY AND HAD TO PULL OVER SO WE DIDN'T GET IN A WRECK OR CAUSE ONE DUE TO A TON OF SMOKE COMING OUT THE VENTS AND A TERRIBLE ELECTRICAL SMELL LIKE IT WAS ON FIRE! TURNED OFF THE A/C AND PULLED OVER TO CHECK UNDER THE HOOD TO MAKE SURE THERE WASN'T A FIRE, NOT ONE WE COULD SEE BUT IT SURE SMELLED LIKE IT!! CALLED RAY AT SMICKLAS RIGHT THERE ON THE SIDE OF THE ROAD, ONLY TO BE TOLD IT SOUNDED LIKE THE BLOWER MOTOR ON THE AIR CONDITIONER AND THAT HAPPENS SOMETIMES WHEN CARS SIT FOR THAT LONG. FEELING HELPLESS, WE FINALLY GET HOME TO CHECK THINGS OUT AND FIND THE PASSENGER FLOOR BOARD FULL OF WATER, UNABLE TO SET THE TIME ON THE RADIO AND SOME BUTTONS WON'T WORK OR THE CD PLAYER AND THE NEW REMOTE START WILL NOT WORK. WE GET IT TO OUR MECHANIC THAT REPLACES THE BATTERY AND TOLD US THAT THE OLD ONE WAS VERY HOT!! AND THAT THE BLOWER MOTOR WAS NOT THE PROBLEM, IT DIDN'T EVEN HAVE POWER TO IT, IT WAS AN ELECTRICAL PROBLEM TO DO WITH THE IGNITION SWITCH THAT THERE WAS A RECALL ON....I LAUGHED AND TOLD HIM WE JUST HAD THAT DONE! HE SAID THAT THEY MAY HAVE WIRED SOMETHING WRONG, OR THE SWITCH WAS BAD. AND TO THE END THE DAY, WHEN STOPPING FOR DINNER ON THE WAY HOME THE KEY STUCK IN THE NEW IGNITION SWITCH AND I HAD TO SHIFT FROM PARK AND DRIVE A COUPLE TIMES TO GET THE KEY OUT. WHAT DO I NEED TO DO TO GET THIS RESOLVED??? THANK YOU FOR YOUR TIME, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626093August 18, 2014
ELECTRICAL SYSTEM
THIS CAR HAS ALREADY BEEN SERVICED DUE TO RECALL ON IGNITION. I SPECIFIED TO THE SERVICE REP (WHEN I DROPPED IT FOR THE RECALL SERVICE) OF WHAT WE HAD EXPERIENCED BEFORE WE PARKED IT: THE FIRST TIME WHILE DRIVING APPROXIMATELY 25 MPH THE THEFT DETERRENT ALARM LIT UP, POWER STARTED TO FAIL, ALL GAUGES MOVED ERRATICALLY UP AND DOWN, DASHBOARD DISPLAY THEN FLASHED *****F, THEN FLASHED "POWER STEERING", AND THE ENGINE LIGHT CAME ON. WE GOT OFF THE ROAD, FOUND A 2 AMP FUSE TO THE IGNITION SWITCH/PASS-KEY BLOWN, REPLACED #8 FUSE FROM SPARE.THAT WAS THE FIRST TIME. WE EXPERIENCED THE PROBLEM SEVERAL MORE TIMES BUT NO BLOWN FUSES. AFTER RECALL SERVICE WAS COMPLETED THEY MADE NO NOTE OF ANY OTHER ELECTRICAL PROBLEMS BEING FOUND OR SERVICED THE PROBLEM HAS RESURFACED, AND NEARLY STRANDED US. NO BLOWN FUSES IN THE ENGINE COMPARTMENT OR UNDER DASH. . ON 8/16/2014 THE CAR DECIDED TO SHUT DOWN AT 55MPH. LUCKILY THE POWER STEERING NEVER WENT OUT TOTALLY, AND THE CAR BEHIND US AVOIDED OUR SUDDEN SLOW DOWN. A CERTIFIED MECHANIC (NOT LOCAL CHEVY DEALERSHIP WHERE PURCHASED AND SERVICED FRO 100,000 M) HAVE SUGGESTED THAT I FILE THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626161August 18, 2014
STEERING
A SUDDEN LOSS IN POWER STEERING OCCURS EVERY TIME I OPERATE MY 2006 CHEVY HHR FOR MORE THAN A FEW MINUTES. AFTER IGNITION, THE POWER STEERING WILL INITIALLY WORK CORRECTLY. AT A RANDOM TIME SOON AFTER DRIVING, THE POWER STEERING WILL INEXPLICABLY FAIL, RESULTING IN A FAILOVER TO MANUAL STEERING. SIMULTANEOUSLY WITH THE FAILURE, AN ERROR MESSAGE APPEARS IN THE INFORMATION DISPLAY - "POWER STEERING". TO SEE A VIDEO OF WHAT HAPPENS, SEE HTTP://WWW.YOUTUBE.COM/WATCH?V=WFNP159D3PG THAT VIDEO WAS TAKEN BY ANOTHER PERSON, BUT EXACTLY DESCRIBES MY FAILURE. I WENT TO MR. TIRE A COUPLE WEEKS AGO TO HAVE THEM EVALUATE THE PROBLEM. THEY SAID THAT THE DEALER HAS TO FIX THAT PROBLEM. THEY DID SHOW ME THAT GM CANADA ISSUED A RECALL FOR THIS EXACT PROBLEM. IT IS TITLED "RECALL - LOSS OF POWER STEERING ASSIST" BULLETIN # 10413. IN CANADA THEY WILL REPLACE PART # 19257876 OR 19257875 MOTOR KIT, P/S ASST FOR NO CHARGE. WHY WON'T THEY REPAIR THIS IN THE USA? IT IS QUITE DIFFICULT TO DRIVE WITH MANUAL STEERING. I HAVE INJURED MY HIP NOW AND CAN'T TURN THE WHEEL ANYMORE. ANYWAY, HERE IS THE OFFICIAL CONDITION: A SUDDEN LOSS OF POWER STEERING ASSIST CAN OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. IF THE POWER STEERING ASSIST IS LOST, THE VEHICLE CAN STILL BE STEERED, HOWEVER, WITH GREATER EFFORT (MANUAL STEERING). THE SLOWER THE VEHICLE IS MOVING, THE HIGHER THE STEERING EFFORT. UNLESS A DRIVER COMPENSATES FOR THIS ADDITIONAL STEERING EFFORT, LOSS OF POWER STEERING ASSIST MAY INCREASE THE RISK OF A CRASH. WHEN THE POWER STEERING ASSIST IS LOST, A CHIME WILL BE HEARD AND THE MESSAGE CENTER WILL DISPLAY A "POWER STEERING" WARNING MESSAGE. TYPICALLY THE NEXT TIME THE VEHICLE IS STARTED, THE POWER STEERING ASSIST WILL RETURN (BRIEFLY) AND THE MESSAGE WILL NO LONGER BE DISPLAYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625867August 17, 2014
STEERING
2006 CHEVROLET HHR LS DRIVING DOWN THE HIGHWAY AND THE POWER STEERING LIGHT CAME ON IN THE DIC. HAD DIFFICULTY STEERING BACK HOME ON THE HIGHWAY. REPLACED FUSE AND STARTING WORKING AGAIN, BUT A FEW MINUTES OF DRIVING MADE IT TURN BACK ON. TURNED CAR OFF AND THEN BACK ON IT WORKED FINE, A FEW MINUTES LATER THE POWER STEERING LIGHT CAME BACK ON AND THE POWER STEERING STOPPED WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622432August 15, 2014
STEERING
THE POWER STEERING WENT OUT ON MY CAR A LITTLE OVER A YEAR AGO. CHEVY IS AWARE OF THIS. THEY HAVE MANY OTHER COMPLAINTS OF THIS SAME NATURE. THEY ACKNOWLEDGE THAT THE ISSUE WAS THE POWER STEERING MODULE, WHICH IS THE SAME ISSUE THE HAVE WITH THE COBALT OR VOLT. THEY RECALLED THESE OTHER VEHICLES; AND A FEW MONTHS AGO, THE CHEVY HHR'S WERE RECALLED FOR THIS ISSUE BUT MY PARTICULAR YEAR WAS NOT INCLUDED, FOR SOME REASON. THIS IS NOT FAIR. THE IDENTICAL ISSUE IS HAPPENING WITH ALL YEARS OF THE HHR, BUT THE RECALL DIDN'T REFLECT THIS. I PAID ALMOST $300 TO HAVE THIS ISSUE FIXED, SINCE CHEVY WASN'T DOING ANYTHING TO CORRECT THIS. I'D LIKE TO KNOW WHY THIS YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. I'VE ASKED THIS EXACT QUESTION TO CHEVY MULTIPLE TIMES, BUT THEY HAVE YET TO PROVIDE AN ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622256August 14, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED. THE DEALER STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622357August 14, 2014
STEERING
THE POWER STEERING IS GOING OUT AT LEAST 3 TIMES A DAY WHILE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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