Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10533458August 4, 2013
STRUCTURE:BODY:DOOR
DOOR HANDLES ARE JUNK. DRIVER SIDE BROKE AT 58K. SWITCHED WITH REAR DRIVER. AT 74K THAT ONE BROKE. 75K PASSENGER SIDE BROKE. HANDLES ARE BRITTLE. I HAVE NEVER ENCOUNTER SUCH A PROBLEM WITH ANY OTHER CAR. IT IS AN "AMERICAN" CAR AND PEOPLE EXPECT A CERTAIN STANDARD SO I AM REALLY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533490August 4, 2013
STRUCTURE:BODY:DOOR
I DROVE MY HHR TO WORK. PARKED. WENT TO GET OUT AND THE DRIVER SIDE DOOR HANDLE FELT SOFT AND THE DOOR WOULD NOT OPEN. TO GET IT OPEN I HAD TO USE THE OUTSIDE DOOR HANDLE. I HAVE READ ONLINE ABOUT OTHER HHR OWNERS EXPERIENCING THE SAME FAILURE OF THE DOOR LATCH. WHILE THE HANDLE REMAINED INTACT, THE LATCH IS NOT WORKING TO OPEN THE DOOR. COUPLE THIS WITH THE NOW TWICE FAILURE OF THE POWERSTEERING MODULE AT A WHOPPING 875.00 EACH TIME I HAVE BEGUN TO REGRET MY DECISION TO PURCHASE THIS VEHICLE AND THIS IS THE CAR THAT I REALLY WANTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533369August 3, 2013
STEERING
STARTED THE CAR UP AND THE POWER STEERING LIGHT CAME ON. NO STEERING. DROVE HOME CAREFULLY AND SHUT MOTOR OFF. STARTED CAR UP AGAIN AND THE POWER STEERING WORKED. WENT TO DEALER AND SHUT CAR OFF. THEY SAID WARRANTY WAS OFF. STARTED CAR BACK UP AND POWER STEERING LIGHT CAME BACK ON AND NO STEERING. I WENT BACK HOME. I CAN SHUT OFF THE CAR AND THE LIGHT DOESN'T COME ON FOR ABOUT 30 SECONDS. NOW I WILL BE FORCED TO HAVE IT FIXED AT MY EXPENSE EVEN THOUGH I HAVE DISCOVERED THROUGH THE INTERNET THAT THIS IS A COMMON PROBLEM WITH HHR'S AND GENERAL MOTORS WILL NOT RECALL THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533266August 2, 2013
STEERING, SUSPENSION, STRUCTURE:BODY
ON AUGUST 28, 2012, THE ELECTRONIC POWER STEERING MOTOR WENT OUT ON MY 2007 CHEVROLET HHR. WE WENT ACROSS THE ONCOMING LANE AND IT WAS EXTREMELY HARD FOR MY HUSBAND TO GET IT BACK INTO THE RIGHT LANE. ON 8/30/2012, WE TOOK IT TO A GM GARAGE AND THEY REPLACED IT WITH A REMAN. POWERING STEERING MOTOR, GIVING US A ONE YEAR/12,000 MILE WARRANTY.. ON JULY 9, 2013, I WAS DRIVING THE HHR OUT OF STATE AND WAS COMING OUT OF A SLIGHT LEFT HAND CURVE WHEN THE POWER STEERING MOTOR WENT OUT AGAIN, WHICH I WAS NOT ABLE TO STEER THE CAR AND IT ENDED UP IN THE RIGHT HAND BANK/DITCH. LESS THAN ONE YEAR AND LESS THAN 12,000 MILES LATER, THE GM GARAGE SAID THAT THEY WOULD REPLACE THE POWER STEERING PUMP IF WE BROUGHT THE CAR BACK TO THEM. THAT IS IMPOSSIBLE BECAUSE THE DAMAGE WAS MORE THAN ENOUGH TO TOTAL THE CAR AND IT HAPPENED IN ANOTHER STATE. THEY SAID THERE IS NOTHING THEY CAN DO. PLUS, NOW I HAVE POINTS AGAINST MY INSURANCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10533134August 1, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT BOTH PASSENGER AND DRIVER SIDE INTERIOR DOOR HANDLES HAD BECOME FRACTURED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR A LOCAL MECHANIC FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532914July 31, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE DETACHED COMPLETELY. THE DEALER INFORMED THE CONTACT THAT THE ENTIRE FRONT DRIVER'S SIDE DOOR PANEL WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532946July 31, 2013
STEERING
I WAS DRIVE AND OUT OF WHERE THE POWER STEERING LINE CAME ON AND THEN WHEN I TRY TO MAKE A RIGHT HAND TURN THE WHEEL WAS VERY HARD TO TURN. MADE ME THINK WHAT COULD HAPPEN IF AM IN THE FREEWAY N HAVE TO DO A TURN. I LOVE MY HHR ITS THE FIRST PROBLEM I HAVE CAME ACROSS. HOWEVER, I HAVE BEEN READING N NOTICED AM NOT THE ONLY ONE WITH PROBLEM. ALL I WANT IS TO FIX IT BEFORE SOMETHING HAPPENS TO ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532952July 31, 2013
STEERING
I WAS DRIVING DOWN THE HIGHWAY AND A "POWER STEERING" MESSAGE CAME UP ON MY DASH DISPLAY AND MY POWER STEERING HAD QUIT WORKING. I PULLED OVER AT A GAS STATION AND SHUT THE CAR OFF AND THEN RESTARTED IT AND THE POWER STEERING WAS WORKING AGAIN, JUST A MINUTE OR TWO LATER IT SHUT OFF AGAIN SHOWING THE SAME MESSAGE ON THE DISPLAY. I HAD TO REPEAT THE PULLING OVER PROCESS SEVERAL TIMES AS I WAS ON A 30 MILE DRIVE TO WORK. THERE IS NO WARNING WHEN IT IS GOING TO STOP AND IT IS QUITE DANGEROUS AND HAS SEEMED TO BE A COMMON PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532579July 30, 2013
ELECTRICAL SYSTEM
ON JUNE 29, 2013, I PUT MY KEY INTO THE IGNITION, THE KEY WOULDN'T GO ALL THE WAY INTO THE IGNITION. THE RECALLED IGNITION HAD BEEN REPLACED AT GMC BUICK, HILLTOP. WHEN I CALLED GMC BUICK, HILLTOP RICHMOND CA, ON JUNE 29, 2013, AND SPOKE TO [XXX] AT GMC BUICK, HILLTOP RICHMOND CA, SHE STATED IT WAS PROBABLY A DIFFERENT PROBLEM BUT TO BRING THE CAR IN TO GET IT CHECKED OUT. WHEN I ARRIVED AT GMC BUICK, I WAS THEN TOLD IT WOULD BE $ 150.00 UP FRONT TO JUST CHECK OUT THE CAR. I SCHEDULED A SERVICE APPOINTMENT WITH BAY CITY CHEVROLET IN OAKLAND CA ON 7/8/13. IT WAS DETERMINED BY BAY CITY CHEVROLET, " CUST RECALL N120045- IGNITION WAS REMOVED , NO GREASE WAS APPLIED DURING RECALL; BAY CITY APPLIED CORRECT LOCK CYLINDER GREASE. I WAS CHARGED $ 45.00. THIS RECALLED IGNITION THAT WAS REPLACED JUNE 6, 2012, BY HILLTOP BUICK WHOM FAILED TO PUT GREASE IN THE REPLACED IGNITION RESULTING IN POSSIBLE DAMAGE TO THE REPLACED RECALL IGNITION. I WAS ALSO CHARGED $ 45.00. HILLTOP BUICK GMC WAS NEGLIGENT IN NOT PUTTING GREASE IN THE REPLACED IGNITION. THIS RECALLED IGNITION HAD BEEN ON MY CHEVY HHR FROM 6/4/12 TO 7/8/13, WITHOUT GREASE IN THE LOCK CYLINDER OF THIS RECALLED IGNITION. I WANT THE RECALLED IGNITION REPLACED AND REIMBURSED MY $45 BY HILLTOPBUICK OR GMC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532299July 29, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE PARTIALLY BROKE. IN ORDER TO EXIT THE VEHICLE THE WINDOW GLASS WAS RELEASED DOWNWARDLY TO OPEN THE EXTERIOR DOOR HANDLE. THE DEALER ADVISED THAT THE PART WOULD NEED TO BE ORDERED AND WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR ARRIVAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,700. UPDATED 9/23/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532398July 29, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE RECURRED NUMEROUS TIMES WHILE DRIVING AT ANY SPEED. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000 AND THE CURRENT 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532217July 28, 2013
ENGINE, TRACTION CONTROL SYSTEM
FOR THE LAST YEAR, THE TRACTION CONTROL LIGHT HAS STAYED ON AS WELL AS THE ENGINE LIGHT. SHIFTING IS DIFFICULT AND I AM AFRAID THAT IT WILL EFFECT THE TRANSMISSION AND THAT THE TRANSMISSION WILL EVENTUALLY BE DESTROYED. THERE ARE SEVERAL WEBSITES WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEMS BUT TO MY KNOWLEDGE GM HAS NOT RECALLED THESE VEHICLES FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532222July 28, 2013
POWER TRAIN
THE POWER STEERING (ELECTRICAL) WARNING LIGHT CAME ON AND MY POWER STEERING FAILED AS I WAS PULLING OUT OF A GAS STATION MAKING A LEFT HAND TURN. I WAS ABLE TO PUT THE CAR IN REVERSE AND BACK INTO THE PARKING LOT. I TURNED THE CAR OFF AND RESTARTED IT. THE SAME WARNING FLASHED AND THE POWER STEERING FAILED AGAIN. MY WIFE, EIGHT-YEAR OLD DAUGHTER, AND I WERE GETTING READY TO GET ONTO THE EXPRESSWAY BEFORE THIS OCCURRED. AFTER DOING RESEARCH, I HAVE UNCOVERED THE FACT THAT GM HAS HAD THIS TYPE OF PROBLEM WITH THE COBALT AND OTHER MODELS (INCLUDING MANY HHR OWNERS) BUT HAVE YET TO RECALL THE HHR FOR THIS PROBLEM EVEN THOUGH THERE ARE MANY ONLINE COMPLAINTS ABOUT THE SAME EXACT PROBLEM OCCURRING AROUND THE 45,000-60,000 MILE MARK. THE FACT THAT GM KNOWS THAT CERTAIN COMPONENTS ARE FAILING AND HAVE NOT YET RECALLED THE VEHICLE IS TROUBLING. IF THIS MALFUNCTION WERE TO HAPPEN AT HIGH SPEED (WITH NO PREVIOUS WARNING LIGHT OF A POTENTIAL PROBLEM UNTIL ACTUAL POWER STEERING FAILURE), OR IN THE MIDDLE OF A TURN IN A BUSY INTERSECTION, THE RESULTS WILL BE CATASTROPHIC. I WOULD LIKE TO HOPE THAT GM WOULD BE MORE PROACTIVE IN PROTECTING THE LIVES OF ITS CUSTOMERS AND FAMILIES. I REALLY HOPE THAT IT WON'T TAKE A TRAGIC "LOSS OF LIFE" EVENT TO GET GM AND THE FEDERAL GOVERNMENT TO TAKE THE APPROPRIATE PRECAUTIONS TO PROTECT AMERICANS WHO DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532068July 26, 2013
ELECTRICAL SYSTEM
WE ARRIVED AT HOME AND WHEN TO TURN THE IGNITION OFF AND IT WOULD NOT TURN OFF. WE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY IN ORDER FOR IT TO TURN IT OFF. THE KEY IS STILL IN THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532070July 26, 2013
STEERING
I WAS DRIVING ON THE EXPRESSWAY AND MY POWER STEERING WARNING CAME ON AND VEHICLE WAS TIGHTER, AFTER EXITING THE EXPRESSWAY THE VEHICLE BECAME EVEN HARDER TO STEER. I PULLED INTO A HAS STATION CHECKED ALL THE FUSES ALL WE'RE FINE, RESTARTED THE VEHICLE POWER STEERING WORKED AGAIN, AFTER A FEW MILES THE POWER STEERING LIGHT CAME BACK ON AND WAS DIFFICULT TO TURN. THIS IS VERY DANGEROUS I HAD 3 SMALL CHILDREN IN MY VEHICLE AND COULD HAVE BEEN A VERY BAD SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531761July 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED AND THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO POWER OFF DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531843July 25, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
MY POWER STEERING SUDDENLY SHUT OFF ON ME WHILE DRIVING ON A BUSY ROAD. I WAS FORCED TO JERK MY WHEEL VERY SUDDENLY AND STRAINED MY WRIST. MY POWER STEERING HAS BEEN SHUTTING OFF ON ME EVERY TIME I HAVE STARTED MY CAR SINCE. SOMETIMES IT WILL TAKE A MINUTE FOR IT TO FAIL, SOMETIMES 5. HAVING IT RANDOMLY GO OUT ON ME IS FAR TOO DANGEROUS. THIS INTERMITTENT PROBLEM IS SCARY, I WOULD RATHER THE POWER STEERING NOT WORK AT ALL, THEN HAVE IT RANDOMLY SHUT OFF ON ME WHILE IN TRAFFIC. PLEASE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10526379July 23, 2013
STEERING
POWER STEERING LIGHT COMES ON WHILE IM DRIVING. IM UNABLE TO TURN MY WHEEL W/O USING ALOT OF FORCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526170July 22, 2013
STEERING
POWER STEERING WENT OUT. GOES OUT EVERY TIME I DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526232July 22, 2013
STEERING, ELECTRICAL SYSTEM
THE POWER STEERING LIGHT CAME ON AND LOST POWER STEERING IT COULD STILL BE DRIVEN BUT EVERY TIME I WAS DRIVING I HAVE TO PULL OVER STOP THE CAR RESTARTED AND THEN IT'LL DO IT AGAIN EVERY FIVE MINUTES IT'S BEEN DOING IT SINCE LAST YEAR, AROUND THIS TIME FOR ABOUT A WEEK AND NOW IT'S DOING IT EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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