Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10557038December 23, 2013
STRUCTURE:BODY:DOOR
CHEVY HHR ALL MODELS, ALL YEARS: WHEN EXITING MY VEHICLE THE DRIVERS DOOR HANDLE SNAPPED. IT IS MADE OF PLASTIC!! AFTER RESEARCH I DISCOVERED THIS IS AN EXTREMELY COMMON PROBLEM WITH ALL MODELS AND ALL YEARS OF THE CHEVY HHR SINCE ALL INTERIOR HANDLES ARE MADE FROM PLASTIC. THIS IS A VERY EXPENSIVE PART BECAUSE IT REQUIRES THE REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL. IT IS A DANGEROUS SITUATION BECAUSE ONCE THE HANDLE HAS SNAPPED THE ONLY MEANS TO OPEN THE DOOR IS TO UNROLL THE WINDOW AND OPEN WITH THE OUSIDE HANDLE OR TO HAVE ANOTHER PERSON OPEN THE DOOR FROM THE OUTSIDE - NOT IDEAL, ESPECIALLY IF ONE IS IN AN ACCIDENT OR EMERGENCY. I BELIEVE CHEVY SHOULD REPLACE ALL HANDLES WITH A STURDY, NON-BREAKABLE METAL HANDLE. THIS WOULD IMPROVE SAFETY OF THIS DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556784December 20, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BELT WOULD NOT EXTEND TO THE LATCH MECHANISM. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556817December 20, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556851December 20, 2013
STEERING
AS I WAS IN THE MIDDLE OF A TURN WITH NO WARNING WHAT SO EVER THE ELECTRICAL POWER STEERING QUIT WORKING ALMOST CAUSING A ACCIDENT THE ONLY WARNING I HAD WAS THE POWER STEERING MESSAGE THAT CAME UP AFTER IT QUIT WORKING IN A TURN THIS IS VERY DANGEROUS AND IS A KNOWN PROBLEM ON THERE OTHER CARS LIKE THE COBALT AND IONS THIS SHOULD BE A MANDATORY RECALL VERY DANGEROUS ONCE YOU SHUT THE CAR OFF AND RESTART IT THE POWER STEERING WILL WORK AGAIN BUT WILL GO OUT WITHOUT WARNING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556473December 18, 2013
STEERING
TL- THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE POWER STEERING FAILED WHEN SHE MADE A RIGHT TURN. THE CONTACT MANEUVERED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. THE VEHICLE WAS NOT TOWED. THE CONTACT WAS ABLE TO DRIVEN THE VEHICLE TO HER HOME. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC, DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556290December 16, 2013
STEERING
ON MULTIPLE OCCASIONS I LOST POWER STEERING LASTING APPROXIMATELY 2-5 SECONDS. OCCASIONALLY THE "POWER STEERING" LIGHT WOULD REGISTER ON THE DASHBOARD. I BROUGHT MY VEHICLE TO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEM. OVER THE NEXT 3 MONTHS I WOULD LOSE POWER STEERING APPROXIMATELY ONE TO TWO TIMES A DAY. IT WOULD HAPPEN AT SPEEDS FROM 10-60 MILES AN HOUR, WHILE TURNING RIGHT OR LEFT, AND ANY CHANGE IN THE SURFACE OF THE ROAD. I BROUGHT MY CAR TO MY LOCAL MECHANIC AND THEY STATED THAT THERE WAS VOLTAGE GOING IN BUT NOT OUT. I HAD THE POWER STEERING MOTOR REPLACED. I HAVE READ MULTIPLE ARTICLES ON THIS PROBLEM. I FEEL RATHER LUCKY SINCE MY POWER STEERING WOULD RETURN WITHIN 5 SECONDS. MANY REPORTS HAVE PEOPLE HAVING TO RESTART THEIR VEHICLES TO RESET THE SYSTEM. I ALSO FEEL VERY LUCKY THAT I WAS NOT INVOLVED IN ANY ACCIDENTS. THIS IS A VERY DANGEROUS SITUATION TO BE IN. FROM MY UNDERSTANDING, THE COBALT HAD A RECALL ON THEIR POWER STEERING MOTOR AND IS THE SAME MOTOR IN THE HHR. I HOPE THAT THERE IS SOME CONSIDERATION IN RECALLING THIS MOTOR IN THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556075December 14, 2013
STEERING
AT VARIES SPEEDS AND DRIVING CONDITIONS THE POWER STEERING ON THE VECHILE STOPS WORKING. IT HAS HAPPENED WHILE AT STOP LIGHTS AND WHILE DRIVING HOME FROM WORK DURING NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555828December 12, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 03/07/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555745December 11, 2013
STEERING
WE OWN A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL BECAME VERY TIGHT WITHOUT WARNING. THIS HAS NOW HAPPENED NUMEROUS TIMES IN THE PAST WEEK - AND AT DIFFERENT SPEEDS AND WEATHER CONDITIONS. A GOOGLE SEARCH REVEALED THERE IS A KNOWN PROBLEM WITH THIS COMPONENT AND IT HAS BEEN ADDRESSED IN OTHER MODELS WITH THE SAME POWER STEERING MOTOR. WHY HAVEN'T THE HHR'S BEEN INCLUDED IN THE EXTENDED WARRANTY? LOSING POWER STEERING AT A HIGH RATE OF SPEED AND TRYING TO GET OVER 4 LANES OF TRAFFIC TO STOP AND RESTART THE ENGINE COULD BE DEADLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555199December 7, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I PARKED MY CAR IN THE DRIVEWAY MY KEYS GOT STUCK IN THE IGNITION AND I COULDN'T TURN MY CAR OFF.I HAD TO GET IT TOWED TO A DEALERS WHO REPLACED THE IGNITION. THE NEXT DAY MY SECURITY LIGHT WENT ON SO I TOOK IT BACK TO THE DEALERS THEY WE'RE VERY BUSY SO THEY CHECKED TO SEE IF MY KEYS WERE PROGRAMMED THEN THE LIGHT WENT OFF SO WE THOUGHT IT WAS OK. I LEFT THE DEALERS AND WITHIN 200FT MY HHR STALLED AND DOORS LOCKED WITH ME INSIDE THE VEHICLE. I CALLED THEM BACK WITH MY CELLPHONE FROM INSIDE THE CAR THEN THE DOORS SUDDENLY UNLOCKED AND I WAS ABLE TO DRIVE BACK TO THE DEALERS.THEY GAVE ME A CAR TO USE. I LEFT MY HHR THERE SO THEY COULD HOOK IT UP TO THE COMPUTER TO SEE WHAT WAS WRONG. ALOT OF CODES CAME UP THEY SAID BUT THEY CLEARED THEM AND SAID THEY REPROGRAMMED MY KEYS. THE ONLY CODE LEFT WAS A ICP CODE BUT THEY SAID I DIDN'T NEED A ICP PANEL SO I TOOK MY CAR BACK. WHEN I CAME OUT OF WORK AT 1AM I UNLOCKED MY CAR AND STARTED MY HHR UP. IT STALLED IMMEDITATLY.WITH THE KEYS STUCK IN THE START POSITION I TRIED IT AGAIN AFTER ABOUT 10 MIN AND IT STARTED UP AND I DROVE HOME. I CALLED THE DEALER AGAIN AND THEY SAID BRING IT MONDAY AGAIN BUT THEY CANT LEND ME A CAR UNTIL ITS FIXED OR PROMISE THAT THEY CAN FIX IT. I TRIED TO START IT NOW AND I CAN BUT I REALLY AM AFRAID TO DRIVE IT BUT I HAVE TOO TO BRING IT BACK TO THE DEALERS. VERY SCARY AND BOTHERSOME THING. I INCREASED MY INSURANCE AND WILL BE ONLY TAKING SIDEROADS UNTIL SOMEONE FIGURES THIS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555085December 6, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554889December 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WHILE DRIVING APPROXIMATELY 35 MPH. THE CONTACT WAS NOT ABLE TO CONTROL THE VEHICLE OR DISLODGE THE ACCELERATOR PEDAL. THE VEHICLE THEN FLIPPED OVER AND LANDED WITH THE DRIVER'S SIDE FACING THE GROUND. THE CONTACT WAS ABLE TO EXIT THE VEHICLE UNHARMED THROUGH THE PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 112,000. UPDATED 12-30-13 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10554893December 5, 2013
STEERING
ON NOV. 26 ,2013 I WAS TURNING CAR AROUND IN A LOT AT 1 MPH AND POWER STEERING STOPPED WORKING AND DASH LIGHT CAME ON POWER STEERING. I DROVE HIGHWAY FOR 5 MILES TO A GARAGE WITH STEERING DIFFICULTY TO GET IT CHECKED, TURNED MOTOR OFF. MECHANIC SAID TO PULL IN GARAGE. WHEN I STARTED IT UP POWER STEERING WORKED AND HE COULD NOT CHECK IT SINCE IT WAS WORKING AT THAT TIME. DEALER SAID IF ITS PS MOTOR INCLUDING STEERING COLUMN IT COULD COST $1500 OR MORE. I WROTE TO GMC MOTORS AND THEY PHONED AND SAID THEY NEVER RECALLED FOR THIS " BECAUSE THERE WERE NOT ENOUGH COMPLAINTS FILED.". BOB FISHER CHEVROLET WHERE I PURCHASED THE AUTO , RT 61 READING PA ASSISTANT MANAGER, [XXX] TOLD ME THEY HAVE HAD QUITE A FEW HHR'S IN WITH THIS PROBLEM. GMC ONLY WANTS TO PAY ONLY FIRST HOUR OF DIAGNOSTIC WHICH I AM NOT SATISFIED WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554921December 5, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AS THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MERGE TO THE SIDE OF THE ROAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 84,112.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554998December 5, 2013
STRUCTURE:BODY:DOOR
THERE WAS NO ACCIDENT THIS IS A BIG SAFETY CONCERN, WITH THE DOOR HANDLE MADE OUT OF PLASTIC AND AFTER RESEARCH HUNDREDS OF COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554831December 4, 2013
STEERING
I WAS CROSSING A LARGE PARKING LOT, AND SAW THE WORDS POWER STEERING APPEAR IN THE INFORMATION DISPLAY UNDER MY SPEEDOMETER. WHEN I TRIED TO TURN A CORNER TO GET TO THE EXIT DRIVE, I FOUND I HAD NO POWER STEERING. I WAS ABLE TO MANUALLY STEER THE CAR, BUT WITH ONLY WITH EXTREME DIFFICULTY. I DROVE TO A NEARBY GARAGE, TURNED THE CAR OFF, EXPLAINED MY PROBLEM TO THE MECHANICS, AND WHEN WE TURNED THE CAR BACK ON, THE STEERING WAS BACK TO NORMAL. I SEE THIS PROBLEM IS ALSO HAPPENING IN OTHER GM CARS: SATURN ION, CHEVROLET COBALT, PONTIAC G5, PONTIAC G4, AND PONTIAC PURSUIT. GENERAL MOTORS ISSUED A RECALL IN 2010 FOR 2005-2010 CHEVROLET COBALT, 2007-2010 PONTIAC G5, 2005-2006 PONTIAC PURSUIT (CANADA ONLY), 2005-2006 PONTIAC G4 (MEXICO ONLY), AND IS EXTENDING A 100,000 MILE/10 YEAR WARRANTY ON SATURN IONS FOR THIS PROBLEM. WHY IS GM NOT RECALLING OR EXTENDING WARRANTIES FOR AFFECTED HHRS? CANADA'S RECALL INCLUDED 2006-2010 HHR AS WELL AS 2003-2007 SATURN ION. WHY DOESN'T THE US'S RECALL INCLUDE THEM? ACCORDING TO US RECALL NEWS, WHEN THE 2010 RECALL WAS ISSUED, "THERE WERE 16 COMPLAINTS WITH THE NHTSA FOR THE 2009 PONTIAC G5 WHICH INCLUDED TWO SEPARATE INJURIES AND ONE REPORTED DEATH." ON DECEMBER 4, 2013, I FOUND OVER 140 COMPLAINTS ABOUT THE LOSS OF POWER STEERING ASSIST IN HHRS ON THE INTERNET (WWW.ARFC.ORG/COMPLAINTS/2007/CHEVROLET/HHR/STEERING/PROBLEM.ASPX), TWO OF WHICH STATED THAT THE LOSS OF POWER STEERING ASSIST CAUSED THEM TO CRASH. WHY IS A RECALL NOT BEING ISSUED TO PREVENT MORE SERIOUS CRASHES OR POSSIBLE FATALITIES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554615December 3, 2013
SERVICE BRAKES, HYDRAULIC, LATCHES/LOCKS/LINKAGES, STEERING, SUSPENSION
I HAD TO REPLACE LEFT AND RIGHT CONTROL ARMS ON THIS VEHICLE,BRAKES CONSTANTLY CAN'T UNLOCK DOORS FROM INSIDE,HAVE TO ROLL DOWN WINDOW TO UNLOCK,NOW HAVING ENGINE PROBLEMS AND ONE OF THE CONTROL ARMS GOING BAD AGAIN.PLUS SOMETHING IS CAUSING RAIN TO GET IN MY CAR SOMEWHERE,BECAUSE WHEN IT RAINS AT SMELLS MILDEWY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554306December 2, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE BECAME FRACTURED WHEN ENGAGED. IN ORDER FOR THE CONTACT TO EXIT THE VEHICLE, THE FRONT SEAT PASSENGER RELEASED THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554500December 2, 2013
AIR BAGS
2008 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE. *SMD THE CONSUMER BELIEVED THE LETTER HE RECEIVED WAS A SCAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554319December 2, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE CONTACT FROM POWERING OFF THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO POWER OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND A FUSE HAD TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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