Chevrolet HHR Complaints (2006)

1,006 consumer complaints on file.

#10715564May 10, 2015
FUEL/PROPULSION SYSTEM
WE NOTICED A GASOLINE SMELL WHEN YOU SHUT THE ENGINE DOWN, BUT SINCE WE WERE HAVING A VERY FRIGID WINTER WE JUST THOUGH IT WAS FROM THE TEMPERATURES. AS IT GOT WARMER WEATHER THE ODOR WAS GETTING WORSE.WE SEEN GAS DRIPPING FROM AROUND THE GAS TANK. OUR SON TOOK IT TODAY TO SEE WHAT WAS MAKING IT DO THIS AND FOUND THAT THE UPPER GAS LINE IS RUSTED AND HAS SEVERAL PIN HOLES IN THAT IS MAKING IT LEAK. AFTER DOING A SEARCH ON THIS I SEEN THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. WE HAVE ALREADY HAD THE IGNITION RECALL, POWER STEERING RECALL AND 2 MORE THAT I CAN'T REMEMBER WHAT THEY WERE. ANOTHER PROBLEM WE'VE HAD IS THE CLEAR COAT PAINT THAT GM WOULDN'T EVEN LISTEN ABOUT. THE ISSUE IS THAT MY HUSBAND AND I ARE BOTH IN POOR HEALTH AND HAVE TO HAVE THE CAR TO GET TO DR. APPOINTMENTS BUT WE LIVE ON FIXED INCOME. THE GAS LEAK IS A VERY VOLATILE PROBLEM THAT COULD START A FIRE WHILE WE ARE DRIVING DOWN THE ROAD. I FEEL THAT GM SHOULD DO A RECALL AND FIX THIS PROBLEM BEFORE PEOPLE START BURNING IN THEIR VEHICLES. A CAR THAT HAS LESS THAN 50,000 MILES ON IT SHOULD NOT BE HAVING THESE KIND OF PROBLEMS. THIS IS THE REASON PEOPLE ARE TURNING AWAY FROM AMERICAN MADE AND THAT IS SAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713478April 28, 2015
STRUCTURE:BODY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE CAR HAS HAD THE A/C FAN MOTOR REPLACED AT LEAST 4 TIMES, EACH TIME IT WAS DAMAGED BY A WATER LEAK. THE DEALERSHIP REPLACED MOTOR ONCE WHILE UNDER WARRANTY BUT STATED THEY COULD NOT FIND/FIX THE LEAK. THIS WAS A LIE BECAUSE IT IS A COMMON PROBLEM WITH THE BUTYL PATCH, EASILY FOUND IN THE MOST BASIC INTERNET SEARCH. THE DOOR HANDLES ARE MADE OF THE CHEAPEST PLASTIC, DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE OFF. THERE IS WATER LEAKING INTO THE REAR DRIVER'S SIDE FLOORBOARD WITH NO CAUSE YET FOUND. THE WORST PART OF THIS IS THE CHEVROLET DEALERSHIP WHERE I PURCHASED THE VEHICLE NOT COMPLETELY FIXING THE LEAK PROBLEM DURING THE WARRANTY PERIOD, THEN CHARGING ME TO FIX IT AGAIN AFTER THE WARRANTY HAD EXPIRED. NOW I CAN'T EVEN GET THEM TO RETURN MY PHONE CALLS REGARDING THE RECALL REPAIRS THEY ARE REQUIRED TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713167April 27, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE EXITING THE VEHICLE, THE DRIVER SIDE INTERIOR DOOR HANDLE FRACTURED AND PREVENTED THE DRIVER FROM EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712741April 24, 2015
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705826April 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E021000 ( ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704036April 6, 2015
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702876March 31, 2015
FUEL/PROPULSION SYSTEM
CAR IS LESS THAN 10 YEARS OLD AND BOTH OF THE METAL FUEL LINES THAT RUN FROM THE ENGINE TO THE FUEL TANK HAVE RUSTED AND IS LEAKING FUEL NEAR THE DRIVERS SIDE REAR WHEEL. THIS IS ALSO NEAR THE EXHAUST AND COULD POTENTIALLY CATCH FIRE. FORTUNATELY I DISCOVERED THE LEAK WHILE IT WAS PARKED AND THE CAR WAS OFF. THIS IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED BY GM. THE FUEL LINES SHOULD NEVER RUST OUT LIKE THIS. A RECALL OF THESE CARS WOULD PROBABLY BE IN ORDER TO RESOLVE THIS ISSUE AS IT APPEARS TO BE HAPPENING TO MANY OTHER HHRS OF THIS MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693908March 12, 2015
ENGINE AND ENGINE COOLING
MY CAR COOLANT WENT FROM 187 TO 216 WHAT CAUSE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693960March 12, 2015
ELECTRICAL SYSTEM
WAS GOING DOWN THE ROAD APP 35 MPH CAR SUDDENLY DIES STOP RESTARTED CAR AND IT DROVE NORMALLY,A FEW DAYS LATER WHILE USING THE TURN SIGNAL SWITCH THE DASH LIGHTS AND GAUGES STOP WORKING NOW WE ARE GETTING THE SOUND OF A ELECTRICAL POPPING OR SNAPPING IN THE DASH AND THE DASH LIGHTS WILL STILL INTERMITTENTLY STOP WORKING OR FLASHING. ALL OF THIS AFTER THE RECALL WORK WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693600March 11, 2015
ENGINE
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT LUNGED FORWARD AFTER THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693431March 10, 2015
SERVICE BRAKES
I WAS DRIVING ON THE FREEWAY GOING 65 MILES PER HOUR AND THE CAR STARTED SHAKING VIOLENTLY. I REALIZED THAT THE BRAKES WERE SEIZING UP MAKING IT HARD TO DRIVE AND SHAKE ALMOST OUT OF CONTROL. I FOUND OUT THAT I NEED A 2008 MASTER CYLINDER TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692927March 9, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE DEALER FAILED TO REPLACE THE IGNITION SWITCH AS STATED ON THE RECALL NOTIFICATION. THE CONTACT MENTIONED THAT ONLY THE KEYS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692078March 4, 2015
STRUCTURE:BODY
FRONT AND REAR BUMPERS ARE PEELING BAD. NO OTHER PART OF CAR IS DOING SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692136March 4, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM), THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691964March 3, 2015
AIR BAGS, STEERING, VEHICLE SPEED CONTROL
CAR SPEEDED UP AND DOWN ,CAR STARTED TO SPIN IN CIRCLE,LOST POWER STEERING,LOST CONTROL OF CAR, FLIPPED AND ROLLED OVER 3 TIMES DOWN A 30 YD. CLIFF . NO HEAD AIR BAGS WORKED AT ALL ,ONLY THE STEERING WHEEL AIR BAG WORKED. TOOK OVER 2 HRS. TO BE FOUND BY POLICE. HAD TO USE CELL PHONE SIGNAL TO BE FOUND. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10691182February 27, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHORTED INTERMITTENTLY AND CAUSED ELECTRICAL FAILURES WITHIN THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND INTERMITTENTLY LOCKED WITHOUT WARNING. UPON USING THE CIGARETTE LIGHTER, SMOKE EMITTED INSIDE THE VEHICLE INDICATING THAT THERE WAS AN ELECTRICAL FIRE WITH THE WIRES. THE FIRE EXTINGUISHED WITHOUT HAVING TO CONTACT THE FIRE DEPARTMENT. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10690073February 23, 2015
STEERING, ELECTRICAL SYSTEM
RECEIVED LETTER FROM CHEVROLET DATED 1-2015 STATING THAT "SOME 2006 HHR'S" MAY HAVE A DEFECT WHICH CAUSES POWER STEERING (PS) TO FAIL AT ANY TIME. CALLED LOCAL DEALER TO HAVE IT REPAIRED BUT MY CAR (VIN) IS NOT ON THE RECALL LIST. THE EXACT SEQUENCE OF PS FAILURE DESCRIBED IN LETTER HAS OCCURRED WITH MY CAR MULTIPLE TIMES BUT THEY, CHEVROLET DEALER, DOES NOT GUARANTEE THAT THIS WILL BE FIXED WITHOUT MY PAYING THE BILL AS IT (VIN) IS NOT ON THEIR LIST. MY CAR SHOULD BE ENTERED INTO THE RECALL LIST AS THIS IS A MANUFACTURERS MECHANICAL DEFECT AND NEEDS TO BE RECALLED AND REPAIRED AT GM'S COST. THIS IS THE 3RD LETTER (RECALL) ON THIS CAR; IGNITION CYLINDER, TRANSMISSION LOCK AND NOW POWER STEERING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689449February 19, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JANUARY 14, 2013 THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF BOWIE FOR BLOWER NOT WORKING FOR HEAT OR DEFROST. I WAS TOLD THEIR WAS A SHORT IN THE BLOWER RESISTER. IT WAS REPLACED AND I PAID $225.34 THEN, ON SEPTEMBER 2, 2014 SAME PROBLEM OCCURRED. TOOK BACK TO SAME DEALERSHIP AND WAS TOLD SAME PROBLEM. HOWEVER, IT WAS AFTER 1 YEAR WARRANTY SO I HAD TO PAY $181.68 TO FIX. ON DECEMBER 10, 2014, HAD TO BRING CAR IN AGAIN FOR SAME PROBLEM. THIS TIME IT WAS COVERED UNDER WARRANTY. I WAS TOLD THERE WAS AN ADDITIONAL PART THAT WAS NEEDED TO BE FIXED AND IT WOULD COST $454.43. OURISMAN TOLD ME IF I DID NOT GET THIS PART THE BLOWER MOTOR WOULD EVENTUALLY GO AGAIN AND STOP WORKING. I DON'T UNDERSTAND HOW YOU CAN FIX A PART THREE TIMES AND NOT HAVE THE KNOWLEDGE TO REPLACE THE "MOTOR" THAT MAKES IT WORK. I ALSO ASKED IF THESE PARTS HAVE BEEN RECALLED. THEY SAID NO. ON THAT SAME DAY, I CALLED GM TO SEE IF THEY COULD ASSIST IN HAVING BOTH PARTS REPAIRED AT NO COST. THEY REFUSED. SO OURISMAN FIXED THE RESISTOR. ON FEBRUARY 3, 2015 (VERY COLD) THE SYSTEM WOULD ONLY WORK ON LOW SPEED. ON FEBRUARY 13, 2015 NO FAN FOR HEAT OR DEFROST. ON FEBRUARY 16, 2015 I CALLED GM TO EXPLAIN MY SITUATION. THEY STATED SINCE THE CAR IS A 2006 THERE IS NOTHING THEY CAN DO AND ITS UP TO THE DISCRETION OF DEALERSHIP. I HAVE NOT CONTACTED THE DEALERSHIP YET BECAUSE I DO NOT HAVE THE MONEY TO PAY AND MY HOPE IS NHTSA WILL ASSIST ME WITH THIS ONGOING PROBLEM AND PROVIDE INSIGHT ABOUT THE PARTS IN QUESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683186February 13, 2015
ENGINE
OIL COOLER THAT IS MOUNTED ON TOP OF ENGINE STARTED LEAKING. TOOK TO GM DEALER AND AFTER RESEARCH THEY FOUND THAT THE PART WAS ONLY MADE FOR 6 MONTHS AND WAS DISCONTINUED DUE TO THE ISSUE I WAS HAVING. THERE WAS A BY PASS PRODUCED FOR A SHORT PERIOD THAT ENDED UP BEING WORSE THAN THE ORIGINAL PART. AS A RESULT THERE IS NO WAY TO FIX MY CAR EXCEPT CHANGE OUT THE ENGINE WITH A NEWER MODEL. I CALLED GM TO ASK ABOUT IT AND AT THE DEALERS SUGGESTION TO ASK FOR HELP PAYING FOR THE $5,999 ENGINE. GM FLAT OUT REFUSED ANY RESPONSIBILITY FOR THE DEFECTIVE PART AND REFUSED ANY ASSISTANCE. HOW CAN AN AMERICAN CAR COMPANY KNOWINGLY MAKE A DEFECTIVE PART AND HAVE MILLIONS OF THEM ON THE ROAD AND NOT BE RESPONSIBLE FOR REPLACING THE PART OR MAKING A REPLACEMENT AVAILABLE? THIS ISSUE MAKES THE VEHICLE UN DRIVABLE AS THE AMOUNT OF OIL AND ANTI FREEZE THAT IS LEAKED NOT ONLY CONTAMINATES THE ENVIRONMENT IT ALSO EMPTIES THE OIL FROM THE ENGINE CAUSING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682948February 12, 2015
STEERING
ON THE DATE ABOVE I HAD MY POWER STEERING WARNING LIGHT COME ON AND STAYED ON FOR ABOUT 2 HOURS. THE NEXT DAY WHEN I STARTED THE CAR THE LIGHT WAS OUT. WELL THIS WEEK I RECEIVED A LETTER FROM GM STATING THAT IF THE LIGHT COMES ON OR IF YOU HAVE HAD AN ISSUE WITH THE LIGHT COMING ON TO TAKE IT TO YOUR DEALER.THESE ARE THE EXACT WORDS IN THE LETTER: IF THIS CONDITION OCCURS ON YOUR 2006 CHEVROLET HHR, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE. TODAY TOOK MY CAR IN FOR A ROUTINE SERVICE AND ASK THE DEALER ABOUT THE LETTER AND HE SAID HE WOULD CHECK ON IT. A FEW MINUTES LATER HE TOLD ME THEY HAD A POWER STEERING MOTOR IN STOCK AND IT WOULD TAKE ABOUT 45 MINUTES TO INSTALL IF I HAD THE TIME AND I SAID I COULD WAIT. HE CAME TO THE WAITING ROOM AND SAID I WAS READY TO GO AND THE STEERING MOTOR WAS NOT THE PROBLEM CAUSING THE LIGHT, BUT THE STEERING CONTROL MODULE WHICH IS PART OF THE STEERING COLUMN ASSEMBLY AND NOT COVERED BY THE LETTER. WELL GUESS WHAT, THE STEERING COLUMN ASSEMBLY IS ONLY SOLD WITH A NEW STEERING MOTOR, SO IF I REPLACED THE COLUMN GM GETS $578.59 FOR THE PART PLUS LABOR COST TO INSTALL AND THEY PAY FOR NOTHING TO CURE THE ISSUE. I WAS A MECHANIC ON ROAD TRUCKS AND HEAVY EQUIPMENT FOR SEVERAL YEARS AND KNOW IF YOU HAVE AN ELECTRIC MOTOR IT HAS TO GET IT'S COMMANDS ON HOW TO REACT FROM SOME TYPE OF CONTROL SOURCE ( STEERING CONTROL MODULE) WOULD BE MY GUESS WOULDN'T YOU THINK. NO WHERE IN MY LETTER DOES IT STATE STEERING MOTOR ONLY IS COVERED TO SOLVE THE ISSUE AND NO WHERE ON THE REIMBURSEMENT REQUEST FORM DOES IT SAY THEY WILL ONLY REIMBURSE FOR THE MOTOR. I HAD AN ONLINE CHAT WITH A GM CUSTOMER SERVICE AND WAS TOLD ONLY THE MOTOR ACCORDING TO HER WRITTEN INFORMATION. WHEN I REQUESTED A COPY OF WHAT IS COVERED, I WAS TOLD TO ASK THE DEALER FOR A COPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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