Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10475246September 12, 2012
ENGINE AND ENGINE COOLING, STEERING, STRUCTURE:BODY
AFTER HAVING THE UNDERBELLY SHIELD MODIFIED ON MY SISTER'S 2012 CHEVROLET CRUZE ECO PER THE RECALL (NHTSA CAMPAIGN NUMBER 12V288000) I NOTICED AN INCREASE IN BUFFETING AND HIGHWAY SPEED WANDERING IN THE HANDLING OF HER CAR.THIS IS MOST NOTICEABLE AT SPEEDS OF APPROX 75 MPH AND HIGHER. THE CAR FELT LESS STABLE THAN IT DID PRIOR TO THE RECALL SERVICE BEING PERFORMED ON THE VEHICLE. BECAUSE OF THIS, I PURCHASED A REPLACEMENT UNDERBODY SHIELD FROM A DEALER AND RE-INSTALLED IT. THE RESULT OF THIS RE-INSTALLATION WAS NOISE BACK TO NORMAL, HANDLING BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474216September 7, 2012
WHEELS
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS DRIVING 30 MPH WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474255September 7, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
CAR RESPONDS ERRATICALLY AND UNPREDICTABLY TO PUSH ON ACCELERATOR PEDAL. ON ABOVE DATE IN ATTEMPTING TO BACK UP SLOWLY ACCELERATOR PEDAL WAS PUSHED WITH DELAYED RESPONSE, THEN FOLLOWED BY EXTREME MOTION BACKWARD HITTING FENCE, DAMAGING FENDER. AT OTHER TIMES CAR FAILS TO ACCELERATE OUT OF WAY OF ON-COMING TRAFFIC CAUSING NEAR COLLISIONS WITH LITTLE OR NO RESPONSE TO PEDAL MOVEMENT. THIS HAS HAPPENED SEVERAL TIMES WITH THIS SIX MONTH OLD CAR. MY FRIEND HAS SAME MODEL WITH SAME PROBLEM. AS PER CHEVY SERVICE MANAGER WHO WAS TWICE CONTACTED ON THIS: A) HE TOOK A NEW CRUZE HOME TO DRIVE FOR SEVERAL DAYS TO INVESTIGATE THIS COMPLAINT FROM OTHER CUSTOMERS AND HE HAD THE SAME PROBLEM, B) SAME PROBLEMS ARE BEING REPORTED TO OTHER CHEVY DEALERS IN HOT CLIMATE AREAS OF COUNTRY. CHEVY SERVICE MANAGER SAYS PROBLEM IS KNOW TO GENERAL MOTORS, BUT NO FIX IS AVAILABLE - ALL TESTS ON SEVERAL OTHER NEW CRUZE MODELS BROUGHT IN FOR SERVICE WITH SAME PROBLEM SHOW THAT ALL SYSTEMS AND ELECTRONICS ARE WORKING NORMALLY. HE'S NOT SURE WHAT GENERAL MOTORS WILL DO ABOUT IT. THIS IS APPARENTLY A MAKE/MODEL SPECIFIC PROBLEM THAT IS NOT BEING ADDRESSED AS NO PRO-ACTIVE WARNING INFO HAS BEEN RECEIVED BY US FROM GENERAL MOTORS OR THE CHEVY DEALER. THIS IS DANGEROUS AND NO ONE IS TAKING ANY RESPONSIBILITY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LACK OF OFFICIAL WARNING FROM GENERAL MOTORS IS MORALLY OUTRAGEOUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472757August 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE (NHTSA CAMPAIGN ID NUMBER:12V288000 ENGINE AND ENGINE COOLING) PERFORMED, HOWEVER THE DEALER CUT THE ENGINE SHIELD COVER AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD REQUESTED TO DO SO IN ORDER FOR THE ENGINE OIL TO LEAK TO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471845August 22, 2012
SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY INTO A STREET AND HAD NO BRAKES. I PUSHED THE PEDAL TO THE FLOOR AND NOTHING, CAR KEPT ROLLING. ANOTHER INCIDENT I WAS WAITING IN A DRIVE THROUGH AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHILE THE CAR WAS NOT MOVING. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472242August 22, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
2011 CHEVY CRUZE. CONSUMER STATES VEHICLE SLOWS DOWN BY ITSELF *TGW THE CONSUMER STATED THE VEHICLE WOULD SLOW DOWN AS IF IT WERE IN FIRST GEAR, INSTEAD OF HIGH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471315August 17, 2012
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
I BOUGHT THIS VEHICLE AS A PRESENT FOR MY FATHER. AFTER GETTING IT HOME, (DRIVING IT HOME WAS ALL HIGHWAY), HE DROVE IT AROUND THE BLOCK AND NOTICED IT HAD A LAG IN THE VEHICLE SPEED. IT ALMOST FELT AS THOUGH IT WAS A MANUAL TRANSMISSION. I DROVE IT HOME THAT NIGHT AND NOTICED THE SAME FEELING. IT'S ALMOST AS THOUGH IT TAKES A LOT OF EFFORT OUT OFTHE CAR TO KEEP DRIVING. IT DOWNSHIFTS BEFORE ITS SUPPOSED TO WHEN DRIVING AND AS A RESULTS ISN'T GETTING THE GAS MILEAGE ITS SUPPOSED TOO. DRIVING CITY, IT WAS ONLY GETTING 18-19MPG FOR ME. IT DOES MUCH BETTER ON THE HIGHWAY, OVER 55MPH, THEN WITH CITY DRIVING. TOOK IT BACK TO THE DEALER, WHO TOOK IT TO A BIGGER CHEVY DEALER AND THEY STATED NOTHING WAS WRONG. GOT IT BACK AND ITS THE SAME WAY. WE LOVE THE CAR BUT WILL NOT DRIVE IT BECAUSE WE ARE AFRAID OF NOT KNOWING WHAT'S WRONG WITH IT AND POSSIBLY HAVING SOMETHING SERIOUS HAPPEN TO IT. WE HAVE 2 LITTLE ONES THAT WE NEED TO WORRY ABOUT WHO RIDE IN THE CAR AS WELL. SEEMS PRETTY UNSAFE TO HAVE A CAR DOWNSHIFT AND LAG WITH SPEED ASPECT WHEN ITS NOT SUPPOSED TOO. WISH A RECALL WOULD COME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471043August 15, 2012
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO TOXIC FUMES IN VEHICLE *TGW THE CONSUMER STATED THE OIL IN THE BELLY PAN WAS VAPORIZED AND ENTERED THE VEHICLE. THE CONSUMER STATED THE FUMES WERE INHALED BY HE AND HIS WIFE FOR ABOUT 30 MINUTES BEFORE HE REALIZED THEY NEEDED TO EXIT THE VEHICLE. THE CONSUMER AND HIS WIFE BECAME VIOLENTLY ILL. THE CONSUMER REFERENCED RECALL# 12V288000 AND 12V289000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470835August 15, 2012
POWER TRAIN
SINCE I PURCHASED THE CAR LAST YEAR, IT HAS SHIFTED HARD EITHER IN AUTO OR MANUAL. MOSTLY AUTO. HOWEVER, WHEN IT SHIFTS DOWN TO FIRST GEAR IN MANUAL, IT JERKS ME FORWARD. THIS IS AN ONGOING PROBLEM AND NO REAL DATE TO BE ASSOCIATED TO. I HAVE HAD IT IN THE DEALERSHIP TWICE BUT THE 'COMPUATER' SAYS THERE IS NOT A PROBLEM. AFTER MUCH FRUSTRATION AND BEING HONKED AT WHEN I CAN'T ACCELERATE QUICK ENOUGH AT A LIGHT, I FILED A COMPLAINT WITH GENERAL MOTORS LAST WEEK. THEY RESPONDED QUICKLY BUT TODAY I FIND OUT THAT THE DEALERSHIP WILL NOT WORK WITH ME ON GETTING OUT OF THE CAR. IT'S BASICALLY ABOUT PAYING MORE TO GET IN ANOTHER VEHICLE. THE COMPUTER SAID IT WAS FINE, SO IT'S FINE. IF I HAD A SMALL CHILD, I WOULD NOT WANT THEM IN THIS CAR! I WILL NOT BE DRIVING MY GRANDSON IN THIS CAR. THIS IS ABSOLUTE INSANITY TO COMPLETELY IGNORE A COMMON ISSUE. I GOOGLED AND FOUND HUNDREDS OF PEOPLE COMPLAINING ABOUT THE VERY THING ON THE LS MODEL. EVEN A SALESPERSON TOLD ME HE DOESN'T NOT RECOMMEND THIS CAR TO ANYONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470389August 13, 2012
STEERING, FUEL/PROPULSION SYSTEM
STEERING: AROUND ONE WEEK PRIOR TO THE INCIDENT, I HAD MY 2012 CHEVY CRUZE UNDER PANEL MODIFIED DUE TO A POTENTIAL ENGINE FIRE. THE FOLLOWING WEEK, WHILE DRIVING HOME FROM WORK, I EXPERIENCED A "WANDERING" IN MY VEHICLE. I NOTICED IT AGAIN DRIVING HOME THE NEXT DAY. NOW, WHENEVER THIS IS WIND, I EXPERIENCE MY VEHICLE "WANDERING." WHEN THIS OCCURS, MY CAR DRIFTS LEFT AND RIGHT MUCH MORE AND THE FRONT END FEELS LIGHTER AND FAR TOO RESPONSIVE. FUEL: AFTER THE MODIFICATION TO MY UNDER PANEL, I HAVE NOTICED A DROP IN MY FUEL MILEAGE. I HAVE SEEN AROUND 2 MPG OR MORE OF REDUCED FUEL ECONOMY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470282August 12, 2012
SERVICE BRAKES
THIS HAS HAPPENED ON SEVERAL OCCASIONS. FIRST OF ALL JUST TO MAKE YOU AWARE, THIS HAS ONLY HAPPENED ON A COLD START FOR THE VEHICLE. I AM AT AN INCLINE, IT MAY EVEN BE A SLIGHT INCLINE, I GO TO PUT MY CAR IN REVERSE, AND I LOSE MY BREAKS. THIS SPECIFIC INCIDENT THAT I AM REPORTING ALMOST CAUSED AN ACCIDENT. I WAS LEAVING A MALL PARKING LOT, AND I WENT TO STOP AT A LIGHT, AND MY CAR WOULD NOT STOP NO MATTER HOW HARD I PUSHED ON THE BREAKS. ALMOST CAUSING ME TO HIT THE CAR IN FRONT OF ME. UPON THAT HAPPENING I MADE A CALL TO THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE, AND TOOK THE CAR IN THE SAME DAY. THEY KEPT MY CAR FOR SEVEN DAYS, AND TOLD ME THERE WAS NOTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470274August 11, 2012
ENGINE, POWER TRAIN, STRUCTURE
CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE BIGGEST SELLING POINT OF THIS CAR WHICH IS THE GAS MILEAGE, THIS SHIELD IS ALSO USED TO REDUCE DRAG UNDERNEATH THE CAR AND IN TURN INCREASING GAS MILEAGE, BUT NOW DRAG WILL INCREASE UNDERHOOD WHICH WILL DECREASE FUEL MILEAGE. IN VERY WET CLIMATES THIS SHIELD HELPED PREVENT WATER FROM SPRAYING UP UNDER THE HOOD AS WELL, AND BY REMOVING THIS SHIELD OUR CARS ARE NOW MORE PRONE RUST, CORROSION AND ABNORMAL WEAR TO VITAL PARTS. GM HAS DONE A HORRIBLE JOB AT FIXING THIS PROBLEM, NO LOGIC OR OBVIOUS CARE WERE TAKEN INTO CONSIDERATION WHEN ADDRESSING THIS ISSUE. IF THIS KIND OF SIMILAR PROBLEM HAPPENED ON A CADILLAC OR A CORVETTE WOULD HAVE THEY FIXED THE PROBLEM THE SAME WAY?? PROBABLY NOT, SO WHAT MAKES MY CHEVY CRUZE ANY LESS IMPORTANT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469653August 8, 2012
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUPPORT FOR THE HEADREST RESTRAINT WOULD NOT REMAIN FASTENED ONTO THE FRONT DRIVER SEAT. THE HEADREST WAS REPLACED BUT THE REPLACEMENT HEAD REST COULD NOT BE ADJUSTED TO THE OCCUPANT'S HEIGHT. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF ISSUE AND ADVISED THE CONTACT THAT THERE HAD BEEN A DESIGN CHANGE ON THE HEAD RESTRAINTS AND THE CONTACT HAD BEEN PROVIDED WITH THAT NEW DESIGN. THE CURRENT AND FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469806August 7, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO ENGINE SHIELD MODIFICATION *TGW THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED , POWER WAS REDUCED AND THE WORD ENGINE POWER REDUCED APPEARED ILLUMINATED AS WELL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AFTER CHECKING ALL THE WIRING NEAR THE LOCATIONS OF THE CUTS OF THE SHIELD, THE DEALER TESTED OTHER POSSIBILITIES AND INFORMED THE CONSUMER, THAT CAUSE WAS A BAD POTENTIOMETER ON THE GAS THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469194August 4, 2012
POWER TRAIN, ENGINE
2012 CHEVROLET CRUZE LT1 RS PACKAGE, AUTOMATIC TRANSMISSION ON JUNE 27 I WAS IN MURRAY, KY DRIVING HOME FROM MURRAY STATE UNIVERSITY. I WAS IN HEAVY TRAFFIC. AFTER THE LIGHT CHANGED I GAVE THE ACCELERATOR A LIGHT TAP TO MOVE THE CAR FORWARD. IT STARTED SLOWLY BUT AFTER A FEW SECONDS, IT SEEMS THAT THE CAR STALLED. THE TRANSMISSION DOWNSHIFTED AND WHEN I GAVE THE ACCELERATOR A TAP, NOTHING. AT THIS TIME, I WAS CERTAIN I WOULD BE IN AN ACCIDENT. AGAIN, I GAVE THE ACCELERATOR A TAP (MIND YOU, I DIDN'T MASH THE PETAL TO THE FLOOR BOARD, I GAVE IT ENOUGH OF A TAP TO SWITCH THE GEAR). THE CAR DID NOTHING, AND AGAIN MY CONCERN WAS THAT I WOULD BE REAR ENDED SOON. ANOTHER TIP (AGAIN, I DID NOT MASH THE PEDAL TO THE FLOOR), AND FINALLY THE TURBO CHARGER KICKED IN AND THE CAR SWITCHED GEARS. BUT WHEN THE CAR SHIFTED GEARS, IT WAS AN EXPLOSION OF FORCE THAT JERKED AND LURCHED THE CAR FORWARD INCLUDING MY SELF. I WAS GLAD TO GET MOVING SINCE TRAFFIC WAS HEAVY. SINCE THIS INCIDENT, IT HAS HAPPENED 5 TIMES THAT THE CAR HAS BEEN SLUGGISH TO RESPOND, AND IT HAVE CONTINUED TO SHIFT GEARS WITH RANDOM JERKS AND OFTEN EXPLOSIVE FORCE THAT JERKS BOTH CAR AND PASSENGER. I HAVE HAD THIS TO 2 DEALERSHIPS, AND THEY SAY THEY CANNOT REPRODUCE IT, AND THEY BOTH TELL ME THAT THIS IS A NORMAL THING, AND THAT THIS TRANSMISSION WILL MAKE ERRATIC GEAR CHANGES. I AM CONCERNED FOR MY SAFETY WITH I DRIVE THIS CAR, AND HOPE I AM NOT STRANDED IN TRAFFIC WHEN THE TRANSMISSION FAILS TO SHIFT PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469782August 1, 2012
POWER TRAIN:MANUAL TRANSMISSION, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
PURCHASED 4/25/2012. AFTER DRIVING A LITTLE, NOTICED LACK OF POWER, EASILY STALLS, SOMETHING ROLLING AROUND IN THE TRUNK LID, CONSOLE PIECE GAPED OUT, PASSENGER SIDE TAIL LAMP INSIDE TRUNK BENT, ENGINE SHUTTERS (AFTER 500 MILES IT STARTED) WHEN TURNED ON AND OFF. THE LACK OF POWER AND ENGINE STALLING ARE THE MAJOR SAFETY CONCERNS. WHEN IN A STOPPED POSITION, THE CAR WILL STALL WHEN THE CLUTCH IS OPERATED CORRECTLY. WHILE MAKING A RIGHT HAND TURN FROM A STOP SIGN, ONTO ROUTE 30, AT A BLIND INTERSECTION, THE CAR WOULD NOT MOVE, ONCE I LET THE CLUTCH OUT AND WAS IN 1ST GEAR, THE CAR JUST DID NOT MOVE, I HAD THE GAS PUSHED TO THE FLOOR AND I WAS ONLY MOVING INCHES FORWARD. I WAS SCARED, I HAD MY CHILD IN THE CAR WITH ME, A TRACTOR TRAILER COULD HAVE COME UP ON ME 50+ MPH HIT ME OR SWERVED TO MISS ME AND HIT SOMEONE ELSE. THE CAR FINALLY MOVED AFTER ABOUT 45 SEC. I THEN GOT UP TO SPEED IN 6TH GEAR. THE CAR THEN AGAIN LOST POWER, I HAD TO DOWN SHIFT FROM 6TH GEAR TO 4TH GEAR TO GET SPEED BUILT BACK UP. I GOT HOME, ABOUT 2 MILES, WAS UPSET AND SCARED, CALLED APPLE CHEVROLET, THE CAR SAT UNTIL I DROVE IT TO THE DEALERSHIP 35 MINS FROM MY HOME THE NEXT MORNING. I TOLD THEM THAT IT DOES NOT HAPPEN EVERY DAY SO THE CHANCES OF IT HAPPENING AGAIN ARE SLIM. THIS WOULD BE THE 3RD VISIT TO THE SERVICE DEPT FOR THE LACK OF POWER COMPLAINT. I DROVE WITH THE TECH ANYWAY KNOWING THAT IT WAS NOT GOING TO BE DUPLICATED. I TOLD THE SERVICE REP THAT I WANTED A TURBO BOOST GAUGE PUT ON IT BECAUSE IT DOES NOT SEEM TO BE BOOSTING ALL THE TIME. WHEN I WAS CALLED THAT MY CAR WAS DONE AND NOTHING WAS DUPLICATED, I WAS TOLD THAT IT WAS BOOSTING IN RANGE. WHEN I PICKED MY CAR UP THE NEXT DAY, THERE WAS NOTHING ON MY BILL THAT STATED THAT THE TURBO WAS EVEN CHECKED. I WAS TOLD THAT THEY CANNOT PUT EVERY PIECE OF EQUIPMENT THAT THEY USE ON EACH CAR ON EVERY BILL. ETC...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468686July 31, 2012
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS SAFETY RECALL *TGW THE CONSUMER STATED HIS WIFE SAW A NEWS REPORT, WHERE 30 VEHICLES HAD PROBLEMS WITH OIL IN THE BELLYPAN. THERE WAS SUFFICIENT DANGER TO INITIATE A RECALL. WHEN THE CONSUMER WENT TO HAVE THE OIL CHANGE AT THE DEALER, HE BROUGHT UP THE RECALL. HOWEVER, THE DEALER CLAIMED TO KNOW NOTHING ABOUT IT . THE DEALER THEN CHECKED ONLINE AND RECEIVED A DIAGRAM AS TO HOW TO FIX THE PROBLEM. THE OIL CHANGED REVEALED AND EXCESSIVE AMOUNT OF OIL IN THE BELLYPAN. THE CONSUMER ALSO STATED IT WAS DIFFICULT TO CHANGE A FLAT TIRE, DUE TO THE POORLY DESIGNED JACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468414July 31, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE AIR BAG INDICTOR LIGHT DID NOT ALWAYS FUNCTION PROPERLY WHEN SOMEONE WAS SITTING IN THE FRONT PASSENGER SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE AIR BAG. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468264July 30, 2012
UNKNOWN OR OTHER
RECALL 2012081 WAS SOLD A BRAND NEW VEHICLE WITHOUT THIS RECALL BEING DONE FROM CHAPMAN CHEVROLET 6925 ESSINGTON AVE.PHILADELPHIA PA 19153 ... PURCHASED ON SAT JULY 28TH 2012.. INFORMED OF RECALL ON JULY 29TH BY ON-STAR AND CONFIRMED BY DEALERSHIP ON MON. 7-30-2012 AND FEEL DEALERSHIP MISLED ME AND HID RECALL IN ORDER TO COMPLETE SALE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468080July 28, 2012
SERVICE BRAKES
COLD START AND BACK UP OR GOING FORWARD, BRAKE LOCKS AND CAR JUST ROLLS. TOOK IT TO THE DEALER (HUFFINES CHEVROLET IN PLANO TEXAS) AND DEALER SAID THEY WOULD HAVE IT READY IN TWO DAYS. AFTER A WEEK WITHOUT THE CAR, THE SERVICE ADVISOR EXPLAIN THE PART WAS NOT AVAILABLE ANYWHERE AND THE FACTORY WOULD NOT PUSH OUT MORE OF THE BRAKE VACUUM PARTS UNTIL OCTOBER. IN THE MEANTIME, MY CAR WITH 19K IS SITTING UNDER THE HOT TEXAS SUN AT THE DEALER (MOST LIKELY RUINING ITS LEATHER INTERIOR) AND THE DEALER HAS NO OTHER INFORMATION AND THEY "WISH THEY COULD DO MORE." I WOULD NOT RECOMMEND ANYONE TO BUY A CHEVY CRUZE UNTIL THIS PROBLEM IS CLEAR. THE DEALER ALSO SAID THEY HAVE NOT HEARD ABOUT THIS EVER BEFORE AND LOOKING IN THIS WEBSITE THERE ARE FOUR MORE CASES. NOT TRUTHFUL! GMC NEEDS TO RESOLVE OR RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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