Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11057867January 1, 2018
ELECTRICAL SYSTEM
THE CAR HAS STARTED STARTING AND SHUTTING OFF ON ITS OWN. IT'S VERY DANGEROUS SINCE IT STATED DOING THIS IN MY ATTACHED GARAGE WHILE I SLEPT. MY WIFE IS SCARED OF CARBON MONOXIDE POISONING. I ALSO FEAR PUMPING GAS COULD BE DANGEROUS IF IT STARTED WHILE DOING SO. I'VE READ ONLINE IT'S VERY COMMON ON THE CRUZE. I CONTACT GM AND THEY AREN'T COVERING IT WITHOUT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057795December 31, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE DEFROST DOESN'T WORK ON THE DRIVERS SIDE. WHEN I TURN THE SETTINGS TO DEFROST, THE FACE VENTS TURN ON FULL POWER. IVE TRIED ALL OF THE DIFFERENT SETTINGS (FACE, FEET, FACE AND FEET, DEFROST AND FEET, ETC) AND THE DEFROST WONT WORK ON ANY OF THEM. THIS CAUSES MY WINDOW TO FOG UP AND ICE OVER ON THE DRIVERS SIDE. WHILE IM DRIVING! ITS NOT ONLY ANNOYING , IT'S EXTREMELY DANGEROUS AND UNSAFE WHEN DRIVIG DURING THE WINTER MONTHS. THERE IS NOTHING IN THE VENTS. I CHECKED. I TRIED TO TAKE PICTURES TO SHOW HOW I HAVE NO VISIBILITY. IT'S ALOT WORSE IN PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057513December 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
DRIVING AND WHEN I HIT A BUM THE CAR STARTED TO GO SLOWLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057378December 29, 2017
ELECTRICAL SYSTEM
NEGATIVE BATTERY CABLE ISSUE - MY RADIO IS CUTTING IN AND OUT, TURN SIGNALS WILL NOT ALWAYS WORK, "SERVICE STABILITRAK" LIGHT WILL INTERMITTENTLY FLASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057311December 29, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ENGINE LOSS OF POWER AND STABILITY AND TRACTION CONTROL. THE VEHICLE WAS MOVING AND LOST POWER AND WOULD NOT GO ABOVE 5MPH CAUSING A SAFETY ISSUE ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057123December 28, 2017
ENGINE, POWER TRAIN
I HAVE HAVE TO HAVE A PCV VALUE COVER/INTAKE MANIFOLD REPLACED IN MY CAR 3 TIMES. MY CAR IS COVERED UNDER WARRANTY BUT THAT WARRANTY WILL EXPIRE. I WILL HAVE TO HAVE IS REPLACED AGAIN AT SOME AND IT SEEMS THAT NO ONE IS ASKING WHY THIS PART HAS TO BE REPLACED SO FREQUENTLY IN A CAR THAT IS LESS THAN 5 YEAR OLD. THERE IS A CODE THAT APPEARS BUT IT IS MONTHS AFTER THE CAR STARTS TO SURGE WHEN YOU TURN IT ON AND FEEL LIKE IT IS GOING TO CUT OUT WHEN IDLING. I LIVE IN THE CITY AND CANNOT HESITATE TO DRIVE WHEN THE LIGHT TURNS AS IT MAY CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056953December 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, EXTERIOR LIGHTING
WHEN STARTING MY CAR, MY WINDSHIELD WIPERS START GOING ALONG WITH WINDSHIELD WIPER FLUID COMING OUT, MY FOUR WAYS START BLINKING, AND MY TRUNK OPENS UP AND WILL NOT SHUT. I HAVE NOT TOUCHED ANYTHING THAT WOULD CAUSE ANY OF THIS TO HAPPEN. THIS HAS HAPPENED MULTIPLE TIMES AND IT PUTS ME IN A HUGE INCONVENIENCE. I WAS DRIVING TODAY AND IT'S 14 DEGREES OUTSIDE, YET MY CAR STARTED TO OVERHEAT AND A WARNING CAME UP ON MY DASH SAYING SOMETHING ABOUT THE A/C BEING SHUT OFF DUE TO OVERHEATING.... WHY WOULD I BE USING MY A/C AT ALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056707December 26, 2017
POWER TRAIN
AS I WAS DRIVING DOWNHILL FROM FLAGSTAFF TO PHOENIX, ARIZONA, I NOTICED MY CAR WASN'T ACCELERATING THE WAY IT SHOULD. SO, I WAS DRIVING FROM A 7000 FEET ELEVATION TO A 2000 FEET ELEVATION ON STEEP HILLS NOT UNDERSTANDING WHY I DIDN'T HAVE FULL CONTROL OVER MY CAR. IT WAS SCARY TO SAY THE LEAST. I BROUGHT MY CAR TO MY CHEVY DEALER 3 TIMES BEFORE IT FINALLY DID THIS AND IT FINALLY GAVE OUT ON ME 2 DAYS AFTER THE WARRANTY EXPIRED. I WENT TO THE DEALER 3 TIMES TO FIX THE ISSUE UNTIL MY TRANSMISSION FINALLY DECIDED TO GIVE OUT ON ME. AND NOW CHEVY IS SAYING THAT THEY CAN'T HELP ME AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056210December 23, 2017
UNKNOWN OR OTHER
ONE WINDSHIELD WIPER STOPPED WORKING. THE NEXT DAY THEY BOTH HAVE STOPPED. THEY WILL NOT MOVE AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055997December 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE'S RADIO FLASHES ON AND OFF AND A 'SERVICE STABILITRAK' WARNING COMES ON THE ODOMETER SCREEN. I HAVE READ THIS CAUSES SERIOUS ISSUES WITH OTHERS THAT HAVE HAD THE SAME PROBLEM AND THERE IS NO KNOWN FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055623December 20, 2017
POWER TRAIN
COOLANT RESERVOIR CRACKED, POSSIBLE BLOWN HEAD GASKET, OR BAD WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055703December 20, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE PARK ASSIST), HEADLIGHTS WOULD NOT TURN OFF UPON THE VEHICLE BEING TURNED OFF. THE "SOLUTION" AS THERE WERE SO MANY ERRORS THAT RANDOMLY STARTED POPPING UP (MIND YOU, MY CAR WAS SERVICED LESS THAN A MONTH AGO) IS A $1500 CHANGE OF A SENSOR OR UNPLUG THE BACKUP CAMERA PERMANENTLY. THIS CLEARLY IS A MANUFACTURER DEFECT, AS WHY ALL OF A SUDDEN WOULD THE CAR SUDDENLY THINK I HAVE FEATURES THAT I DON'T EVEN HAVE ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055746December 20, 2017
ELECTRICAL SYSTEM, POWER TRAIN
MY CAR JUST WENT OUT. NO WARNING NO NOTHING. THE DASHBOARD WEND HAYWIRE AND WAS UNABLE TO READ ANYTHING AT ALL (SPEED, RPM, FUEL OR TEMP). THE IGNITION DOWNSHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT WHILE I WAS ON THE HIGHWAY. ONCE SAFELY OFF OF THE HIGHWAY I TRIED TO PARK THE CAR IN A PROPER PARKING SPACE SO THAT I COULD INSPECT THE ISSUE AND IT WOULDN'T REVERSE AND SHORTLY AFTER WOULD NO LONGER GO FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055607December 19, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
IN THE LAST 4 MONTHS MY TRACKING CONTROL, STABILITY TRACTION CONTROL, AND REDUCE ENGINE POWER LIGHT STAYS ON. I HAVE HAD KNOCK CENSOR REPLACED, VALUE COVERS BUT NOTHING HAS WORKED. MY CAR CONSTANTLY CUTS OFF IN IN THE MIDDLE OF TRAFFIC AND THREE TIMES ON THE FREEWAY AT 65 MILES. THE CAR IS VERY UNSAFE AND YET THERE ARE NO RECALLS ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054921December 15, 2017
VEHICLE SPEED CONTROL
"TRANSMISSION DEFECT" A YEAR AGO I BROUGHT MY 2012 CHEVY, CRUZE TO BE INSPECTED FOR STALLING PROBLEMS (HESITATES) WHEN INCREASE IN SPEED AND JERKS ESPECIALLY DRIVING UP A HILL. I HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TO INDICATE WHY IT WAS HESITATING WHEN DRIVING. MECHANIC COULD NOT FIND CODE INDICATING ANY PROBLEM WITH THE TRANS. TODAY, I'M WITHOUT MY VEHICLE FOR MORE THAN A WEEK BECAUSE MY TRANSMISSION WENT OUT IN THE MIDDLE OF THE ROAD AS I WAS DRIVING. GENERAL MOTORS IS ONLY WILLING TO PAY A THIRD OF THE COST TO GET IT REPAIRED. I WANT RESTITUTION.I SHOULD NOT HAVE TO PAY FOR SOMETHING I WARNED THEM ABOUT A YEAR AGO WHEN I STILL HAD A WARRANTY AT THE TIME. IF A MECHANIC DOESN'T SEE A CODE READING, IT DOES NOT JUSTIFY CHARGING THE CUSTOMER AFTER THE COMPLAINT WAS REPORTED. I HAVE RECEIPTS SHOWING PROOF OF DOCUMENTATION INDICATING WHAT I WAS BRINGING IT A YEAR AGO. I BELIEVE THEY SHOULD TAKE INTO CONSIDERATION THE CUSTOMER'S COMPLAINT, REGARDLESS CODES NOT READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054572December 13, 2017
VISIBILITY/WIPER
WHILE DRIVING TO SCHOOL IN THE POURING RAIN, MY DRIVER SIDE WIPER STOPPED WORKING. I DROVE THIRTY MINUTES IN A STORM ON THE HIGHWAY, LEANING ACROSS MY CAR TO SEE OUT THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053874December 11, 2017
UNKNOWN OR OTHER
WHILE DRIVING A VERY DISTRACTING 'WARNING MESSAGE' WILL APPEAR ON THE INFORMATION SCREEN WHICH TAKES THE DRIVERS FOCUS AWAY FROM THE ROAD FOR AN EXTENDED PERIOD. THIS IS ESPECIALLY DISTRACTING AT NIGHT SINCE THE MESSAGE WILL LIGHT UP THE INSIDE OF THE VEHICLE TO THE POINT OF AFFECTING VISIBILITY. THIS MESSAGE MUST BE ACKNOWLEDGED TO REMOVE IT FROM THE INFORMATION SCREEN. PHOTOGRAPH IS ATTACHED WHICH ILLUSTRATES VEHICLE WAS IN MOTION AT THE TIME THE MESSAGE WAS GENERATED DISTRACTING THE DRIVER SEVERELY. THE MESSAGE SAYS, "TAKING YOUR EYES OFF THE ROAD TOO LONG TOO OFTEN COULD CAUSE A CRASH RESULTING IN INJURY OR DEATH TO YOU OR OTHERS. FOCUS YOUR ATTENTION ON DRIVING". THIS IS QUITE IRONIC AS IT IS AN EXTREME DISTRACTION THAT TAKES TIME TO READ. THIS IS A RANDOM OCCURRENCE THAT MAY HAPPEN SEVERAL TIMES IN A DAY OR ONCE IN A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053719December 10, 2017
UNKNOWN OR OTHER
PURGE VALVE ON A 2015 CHEVY CRUZE 1.4 ECOTEC TURBO WITH 65,000 MILES. STARTED AS A SMALL LITTLE TICKING NOISE THEN ITS BEEN GETTING LOUDER. AT THE TIME I DID NOT KNOW WHAT WAS WRONG WITH IT, HAD IT LOOKED IT BY MECHANICS BUT THE CAR WAS NOT THROWING ANY CODES. TOLD IT COULD HAVE BEEN A LIFTER... BUT THEN THE TICKING NOISE JUST GOT LOUDER AND MY CAR STARTED USING MORE FUEL AND WASN'T RUNNING RIGHT. MY CAR HAS TRIED SHUTTING DOWN (DYING) IN AN INTERSECTION, SITTING AT A STOP LIGHT ALSO. WHEN DRIVING ON THE HIGHWAY AND OR EVEN CITY STREETS FEELS LIKE THE CAR IS CUTTING IN AND OUT. RPM'S ARE NOT STEADY, WILL BOUNCE FROM 700 RPM TO 400 RPM WHILE SITTING STILL. ROUGH IDLE ALSO. THE SOUND CONTINUED TO GET WORSE NOW SOUNDS LIKE A MARBLE BOUNCING AROUND IN THE VALVE. NOW THAT I HAVE FIGURED OUT THAT IT IS THE PURGE VALVE I AM BUYING THE PURGE VALVE TO GET IT FIXED. FROM THE RESEARCH THAT I HAVE DONE THIS PART COULD HAVE CAUSED AN ACCIDENT DUE TO THE CAR STALLING OUT AND OR DYING ON THE HIGHWAY OR IN A INTERSECTION. PRETTY SURE THAT WHAT IS LEFT OF MY WARRANTY DOES NOT COVER THIS PART, I WOULDN'T THINK THAT A CAR THAT IS ONLY 2 YEARS OLD AND ONLY 65,000 MILES ON IT WOULD HAVE THIS KIND OF AN ISSUE AND THIS KIND OF AN ISSUE THAT WOULD NOT THROW A CODE LIKE A SERVICE ENGINE SOON LIGHT OR SOMETHING. LIKE I SAID MY CAR HASN'T THROWN ANY CODES SO IT WASN'T REALLY THE EASIEST TRYING TO FIGURE OUT THE PROBLEM SO IT COULD GET REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053607December 9, 2017
SERVICE BRAKES
ENGAGE BRAKES AND THEY GRAB THEN RELEASE PULSATES CANT SEEM TO STOP ON ROADS LAST 2 TIMES LITTLE SNOW IN MOTION SLOW JUST STARTED DOING THIS CAR ACTS LIKE ITS JUMPING UP AND DOWN WHEN TRYING TO BRAKE ALSO NOTED REAR BRAKE LITE IN DARK IS FLICKERING WHEN I APPLY THE BRAKE PEDAL WHEN SITTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053641December 9, 2017
POWER TRAIN
WILL DRIVING WITH AUTOMATIC TRANSMISSION DOES NOT SHIFT FROM 1 TO ANY OTHER SHIFT AND IT JUST ACCELERATES WITH ANY SHIFTS AND LOSING SPEED IN THE HIGHWAY VERY FAST WHICH COULD CAUSE AN ACCIDENT DUE TO NOT BEEN ABLE TO GAIN ANY SPEED. THE ENGINE LIGHT IS ON AND ACCORDING TO AN INSPECTION SHOWING TRANSMISSION CONTROL SYSTEM FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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