Chevrolet Bolt EV Complaints

185 consumer complaints on file.

#11488609October 10, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Around 5 PM on 10/7/22 I was driving on Purcell Road in Manassas VA. The car has a 60% charge on it EV battery showing a range of around 170 miles. As I was driving I felt the Chevrolet Bolt stutter twice, as if it was loosing power. Then, when I stopped at the stop light at Purcell and Hoadly the car shifted into park and would not shift into any other gear, including neutral. Any attempts to shift would give an error warning "Conditions Not Correct for Shift" In addition to being unable to move the car out of the intersection, the car could not be shut down. Pressing the power button would make the screen flicker for a moment and then it would power itself back on with the same "Conditions Not Correct for Shift" error. Onstar was called about the problem and shortly after the police arrived to tow the car. The car was a traffic hazard since it could not be put into neutral to get it out of traffic. The car was taken to Lindsay Chevrolet Service Center (15605 Jefferson Davis Hwy, Woodbridge, VA 22191) for diagnostic and repairs. They have reported that the problem was a wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486286September 25, 2022
FUEL/PROPULSION SYSTEM
Miles that can drive are very limited. Been waited for replaced fuel cells. I have called a local dealership but was told my vin isn’t up yet for battery replacement. How to get on the list and need all battery’s working so I can drive the distances I need to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485623September 21, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving the vehicle approx 35mph on a surface street when it suddenly lost propulsion. There was no warning. The display suddenly showed 0 rand and 0% high voltage battery SOC. I had to cross multiple lanes of rush hour traffic with no propulsion to coast to a stop. Once parked the vehicle would not go in gear and would not move. It was towed to a dealer where a blown manual service disconnect lever (high voltage battery fuse) was found to be blown. The dealer determined the root cause to be a faulty level 2 charging station I used earlier in the day. After contacting the charging station vender there was no fault found with the station and no other complaints filed with its operation. The fuse blew 6 miles after being charged, not while it was charging. I asked for the dealer to contact Chevrolet engineering and they declined. I contacted Chevrolet customer service and was not able to speak with anyone that is familiar with their EV products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485155September 19, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2022 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-650 BEING INCOMPLETE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING/DETERMINING A FIX FOR THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483455September 8, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Bolt EV. The contact stated that the computer would intermittently glitch while driving at various speeds. The contact also stated that upon approaching a stop, the brakes failed to operate as needed and the contact was forced to depress the brake pedal to the floorboard. There was no warning light illuminated. The contact called the dealer and an appointment was scheduled to have the vehicle serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483093September 6, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479796August 17, 2022
FUEL/PROPULSION SYSTEM
Vehicle will not charge passed 30%, receiving a reduced propulsion reduced message. Code P0BBD. Also No air conditioning. GM is holding the car till there's a fix and they have NO ETA and NO communication about an ETA. I'm irate and need my car back yesterday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479297August 15, 2022
POWER TRAIN
While pulling into a parking spot the car made a loud noise and came to a complete stop. Car was able to pull into the spot. When the car was turned on after parking a warning message came up to service transmission, unable to shift soon. Vehicle was driven to dealer for service and would make thud noises when decelerating at low speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476434July 28, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
As I drove my brand new 2022 Bolt (in use 30 days) into garage, the dash check engine light came on with a notice "reduced power propulsion." The battery was at about 50%. I tried to charge it and the dash indicated "charge complete." The reduced power propulsion message is concerningly similar to the error from the previous Bolt recalls that have resulted in fires. I took the car to my dealer and they have had it for 40 days and counting and say they don't know when it will be fixed nor do they know yet how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476226July 27, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
My backup camera and surround cameras are not working. I’m getting a triangle icon and camera icon with a line through it. It first appeared when I was backing out of my driveaway then the camera worked again briefly. Now the camera is not turning on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476083July 27, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475409July 22, 2022
POWER TRAIN
Bought vehicle 22 jul 2022 new 5 mi on odometer. System displays: service transmission unable to shift soon. Please google it. It's a common issue that isn't safe. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474747July 19, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474584July 18, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
General Motors is making brand new Bolt ev/Euvs using batteries that are supposed to be used to fix cars that could potential catch fire. They stated that the old vehicles effected by the recall would be given priority. I have had a bolt EUV on reserve that has been waiting on a battery replacement for over a year. GM will not inform me or the dealership of when it might be repaired. Concurrently GM is making and selling new bolts that use the battery pack that could be used to fix the old bolts. It is criminal that they would allow dangerous vehicles to remain in public while they make brand new vehicles for profit using the part that could fix every single old vehicle. Based on GMs public response to the matter they are false advertising their response to “prioritize cars” that are already made that are faulty. Instead they are prioritizing new cars while leaving thousands of hazardous cars in dealer lots and on the street. If GM can make new batteries for new bolts and sell them then they can take care of the recall. I have had extensive conversations with several dealerships confirming that GM is shipping them new bolts while allowing defective bolts to sit for over a year. I have had conversations with GMs concierge desk where they confirm the same behavior. These actions by GM are fraudulent, dishonest, and a danger to the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474582July 18, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
General Motors is making brand new Bolt ev/Euvs using batteries that are supposed to be used to fix cars that could potential catch fire. They stated that the old vehicles effected by the recall would be given priority. I have had a bolt EUV on reserve that has been waiting on a battery replacement for over a year. GM will not inform me or the dealership of when it might be repaired. Concurrently GM is making and selling new bolts that use the battery pack that could be used to fix the old bolts. It is criminal that they would allow dangerous vehicles to remain in public while they make brand new vehicles for profit using the part that could fix every single old vehicle. Based on GMs public response to the matter they are false advertising their response to “prioritize cars” that are already made that are faulty. Instead they are prioritizing new cars while leaving thousands of hazardous cars in dealer lots and on the street. If GM can make new batteries for new bolts and sell them then they can take care of the recall. I have had extensive conversations with several dealerships confirming that GM is shipping them new bolts while allowing defective bolts to sit for over a year. I have had conversations with GMs concierge desk where they confirm the same behavior. These actions by GM are fraudulent, dishonest, and a danger to the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471571June 29, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
Four times during a cross country trip, after a Level 3 dc charging session, the car would either not start or if it did would not shut off. The gear could not be shifted into reverse or drive and the radio, AC all shut down even though the car was still on. The service soon indicator light came on. Diagnostics from ON-STAR said that it was the propulsion system. Another indicator light came on saying conditions not right shifting. The fifth time it occured while the car was moving and unlike the four previous times the gear couldn't be jiggled or temporarily rebooting the car by removing the 12-volt battery. The car had to be towed to the dealer where it was announced that drive control wiring harness needed to be replaced. This problem is well documented on GM Bolt forums. The car should have been recalled before my family was put at risk. I wasted 12 hours during a 19 hour move across the country due to this known problem. I was stranded in life threatening triple digit heat indices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471500June 29, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468830June 12, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Euv service soon light came on followed by a propulsion reduced message. Speed was limited and air conditioning was warm. While parked the euv made a pulsating clicking noise. Euv would not go through charging procedure. Euv gave a change complete message with only 81 miles on the display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468104June 8, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY
Car electrical system is very glitchy at times worse when it rains. Side mirror falls off if road debris hits outside of assembly. Timeline to replace battery taking too long. Car was sent to dealership ahead of schedule and sold with known battery issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467442June 3, 2022
FUEL/PROPULSION SYSTEM
propulsion power is reduced on my new 2021 Chev Bolt. The battery recall problem has not been addressed yet now I just lost my on propulsion power is reduce problem. My car is in the shop and can not be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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