Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#10780655October 7, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET AVALANCHE. THE CONTACT STATED THAT CRACKS DEVELOPED ON THE DASHBOARD. THE CRACKS WERE ON THE PASSENGER SIDE OF THE DASHBOARD NEAR THE LOCATION OF THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776042September 24, 2015
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD WITH THE A/C ON SUDDENLY THE DRIVERS SIDE STARTS BLOWING HOT AIR WHILE THE PASSENGER SIDE IS STILL BLOWING COLD AIR. IF I PUT THE AVALANCHE INTO NEUTRAL TURN OFF THE ENGINE AND RE START THE ENGINE IT WILL SUDDENLY START BLOWING COLD AIR AGAIN - IT IS HAPPENING QUITE A BIT MORE FREQUENTLY AND I HAVE READ ON SOME AVALANCHE FORUMS OTHERS HAVE HAD THIS ISSUE AS WELL. WHEN ITS 100+ DEGREES OUTSIDE THE AIR NEEDS TO WORK THE HEATER I CAN DO WITHOUT DURING THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775329September 23, 2015
UNKNOWN OR OTHER
DASHBOARD CRACKED FOR NO APPARENT REASON COULD BE A SAFETY ISSUE IF THE AIR BAGS HAPPEN TO DEPLOY. I HAVE ALSO READ THAT THIS ISSUE HAPPENS TO THESE SERIES TRUCKS AND IF IT IS A MANUFACTURES DEFECT GM SHOULD BE REQUIRED TO REPLACE THEM. THANKS, ANDREW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766296September 21, 2015
SERVICE BRAKES
WHILE DRIVING MY 2003 CHEVY AVALANCHE TO WORK DURING RUSH HOUR TRAFFIC, ANOTHER DRIVER HIT THEIR BRAKES ABRUPTLY IN FRONT OF ME. THIS HAPPENS OFTEN DURING RUSH HOUR TRAFFIC IN THE MORNING IN COLUMBUS, OH. I HIT MY BRAKES AND THEY WENT TO THE FLOOR! AFTER I PUMPED THEM A FEW QUICK TIME, I RAN THE TRUCK OFF THE ROAD WHILE LOOKING FOR ANY ADDITIONAL SAFE EXIT STRATEGIES. I DOWN SHIFTED, AND HAD A VERY SMALL AMOUNT OF BRAKE APPROXIMATELY 1/2" OF USABLE PEDAL JUST ABOVE THE FLOOR BOARD. I HAVE READ ABOUT THE BRAKE LINE PROBLEMS, AND HAVE BEEN FIXING THINGS ON THE TRUCK SINCE I GOT IT. MY WIFE'S TOYOTA RAV4 IS 1 YEAR NEWER (2004) AND THE UNDERSIDE OF HER CAR GLISTENS COMPARED TO OUR CHEVY AVALANCHE. THE KICKER: SHE DRIVES HER RAV4 EVERY WEEKDAY EVEN DURING SNOWY WEATHER, AND I DRIVE THE AVALANCHE ONLY ONCE A WEEK! I OWN ANOTHER VEHICLE (1997 BUICK) I USUALLY DRIVE. THE UNDER SIDE OF THE AVALANCHE IS THE EPITOME OF RUST - NOT JUST THE BRAKE LINES BUT EVERYWHERE! WHEN DID BRAKE LINES BECOME A WEAR PART? I AM PLEADING TO YOUR HUMANE TREATMENT OF PEOPLE OVER PROFIT. THIS IS EXACTLY WHAT THIS IS; GM TOOK EXTREME SHORTCUTS, ALL PARTS UNDER THE TRUCK ARE RUSTING BADLY MORE THAN ANY VEHICLE I HAVE SEEN IN MY LIFE. THIS ISN'T A NORTHEAST OR SNOW BELT PROBLEM, THIS IS A GM PROBLEM. WILL YOU PLEASE PREVENT THIS TRAVESTY FROM CONTINUING BEFORE MORE PEOPLE DIE UNNECESSARILY? SPLIT BRAKING SYSTEMS WERE MADE A REQUIREMENT, AND GM IS HIDING BEHIND THAT REQUIREMENT. WAS THAT THE NHTSA INTENT TO PERMIT HIGHER PROFITS WITH THE SPLIT BRAKING SYSTEMS? THAT IS WHAT GM IS USING IT FOR AND AT THE EXPENSE OF PEOPLES LIVES. WHICH IS MORE IMPORTANT PROFIT OR LIVES? HAVE A NICE DAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765013September 18, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. WHILE DRIVING APPROXIMATELY 7 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE ABS WARNING INDICATOR ILLUMINATED. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE RUSTED AND THE VEHICLE HAD MULTIPLE BRAKE LEAKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763743September 14, 2015
UNKNOWN OR OTHER
I HAD A CRACK THAT I NOTICED ON THE DRIVER SIDE ON THE DASH. A FEW MONTHS LATER I NOTICED ANOTHER ONE ON THE PASSENGER SIDE ON THE DASH BY THE AIRBAG. I HAVE BEEN ON DIFFERENT CUSTOMER FORUMS AND YOUTUBE VIDEOS AND HAVE FOUND THAT THIS IS A MAJOR PROBLEM. THIS IS A MANUFACTURER DEFECT AND HAS CAUSE ME TO RECONSIDER IF I WANT TO PURCHASE ANOTHER GM VEHICLE. I HAVE A FAMILY AND FEAR THAT THE PASSENGER SIDE AIRBAG MAY DEPLOY AND CAUSE HARM TO ANYONE THAT MAY BE ON THE PASSENGER SIDE WHICH COULD LEAD TO LEGAL ACTIONS IN CASE OF AN INJURY. I'M SURE THERE WILL BE ENOUGH OWNERS WITH THE SAME PROBLEM THAT WILL COME FORWARD. I HOPE THAT SOMETHING CAN BE DONE TO HELP LOYAL PAYING CUSTOMERS LIKE MYSELF, WITHOUT US HAVING TO PAY ANY LABOR COSTS. I WILL START CONSIDERING EXPOSING THIS TO THE NEWS STATION IF NOTHING IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763612September 14, 2015
EXTERIOR LIGHTING
HEAD LAMPS WERE VERY DIM AND THERE IS A WHITE FILM ON THE INSIDE OF THEM, MAKING IT VERY DIFFICULT FOR NIGHT TIME DRIVING. SABERSPORT IS THE COMPANY WHO MANUFACTURES THEM, BUT WHEN CONTACTED THEIR PHONE # HAS BEEN DISCONNECTED. THE # IS 1 909 598 7589.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762947September 10, 2015
UNKNOWN OR OTHER
EARLY IN SEPTEMBER 2012, I NOTICED A SMALL 1 INCH CRACK IN THE DASHBOARD OF MY TRUCK, A 2007 CHEVROLET AVALANCHE LTZ. THIS CRACK WAS LOCATED ON THE DRIVER'S SIDE OF THE DASHBOARD, TO THE LEFT OF THE INSTRUMENT CLUSTER AND NEAR THE WINDSHIELD. OVER THE NEXT FEW WEEKS THE CRACK GOT LARGER, ABOUT 4 INCHES LONG APPROXIMATELY. I CALLED A GM SERVICE LINE AND THE FIRST DEALER THEY CONNECTED ME WITH SAID SINCE I WASN'T THE ORIGINAL OWNER AND THE TRUCK WAS OUT OF WARRANTY, THEY COULD NOT REPLACE IT UNLESS I PAID THE FULL COST, WHICH AT THE TIME WAS ABOUT $1800. I CALLED GM AGAIN AND THE NEXT DEALER TOLD ME THAT THEY WOULD REPLACE IT BUT I WOULD HAVE TO PAY $350. SO ON OCTOBER 5, 2012, I BROUGHT MY TRUCK IN TO ALL STAR CHEVROLET IN BATON ROUGE, LA. THEY REPLACED MY DASH AND SENT ME ON MY WAY. I WAS A SATISFIED CUSTOMER UNTIL OCTOBER 31, 2014. I NOTICED THAT MY DASHBOARD WAS CRACKED AGAIN IN THE EXACT SAME PLACE. WHEN I CALLED GM AGAIN TO TELL THEM WHAT HAPPENED, I WAS TOLD THAT I WOULD HAVE TO PAY $350 AGAIN IN ORDER TO GET A NEW DASH. I HAVE YET TO GET IT FIXED AGAIN BECAUSE I REFUSE TO PAY FOR A REPEATING ISSUE THAT SHOULDN'T HAVE HAPPENED IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762626September 9, 2015
SERVICE BRAKES
AT SLOW SPEEDS, THE ABS COMES ON WITHOUT WARNING ON DRY PAVEMENT, SO THIS IS NOT A RESULT OF A SLIPPERY ROAD SURFACE. I HAVE ALMOST HIT SEVERAL THINGS/CARS. THERE WAS A PREVIOUS RECALL FOR THIS EXACT ISSUE (050068A), BUT THE DEALER SAYS THAT THE RECALL REPAIR WAS ALREADY DONE AND THEY WILL NOT PERFORM THE REPAIR AGAIN. I CAN UNDERSTAND THE DEALER'S POSITION IF THIS WERE NOT THE RESULT OF A RECALL, BUT THIS SEEMS TO BE AN ONGOING ISSUE. THE RECALL REPAIR WORK WAS COMPLETED IN 2006, AND NOW IN 2015, I AM SURE IT HAS RUSTED AGAIN TO THE POINT THAT THE SAME PROBELM IS OCCURRING. RUST IN THE BRAKING SYSTEM IS A PROBLEM WITH THIS VEHICLE, AS THE BRAKE LINES HAVE RUSTED OUT AND FAILED TWICE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762660September 9, 2015
UNKNOWN OR OTHER
DASH BOARD IS CRACKED IN THREE PLACES TO INCLUDE AREAS AROUND AIR BAG. APPEARS TO BE COMMON PROBLEM WITH THESE VEHICLES AND POSSIBLE SAFETY HAZARD FOR AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762693September 9, 2015
STRUCTURE:BODY
THE DASHBOARD IS CRACKING FOR NO APPARENT REASON. ONE CRACK NEAR THE AIRBAG ON THE PASSENGER SIDE, THE SECOND ONE IS DIRECTLY ABOVE THE SPEEDOMETER AND GAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762404September 9, 2015
STRUCTURE:BODY, AIR BAGS
I HAVE THE SAME SAFETY CONCERN MANY OTHER OWNERS ARE HAVING. MY DASHBOARD IS CRACKED IN MULTIPLE SPOTS, MAINLY AROUND THE AIRBAG AND INSTRUMENT CLUSTER. I BELIEVE THIS WOULD AFFECT THE AIRBAG FROM DEPLOYING PROPERLY OR SEND SHARP PIECES OF THE DASHBOARD INTO THE CABIN IF IMPACTED. I HAVE CONTACTED GM SEVERAL TIMES WITH ZERO ASSISTANCE OR CONCERN ON THEIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762423September 9, 2015
AIR BAGS
DASHBOARD IS CRACKED AT AIRBAG AND CONSOLE POSING A SAFETY HAZARD IN A CRASH WITH FLYING DEBRI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762453September 9, 2015
UNKNOWN OR OTHER
WHILE CLEANING THE WINDSHIELD I NOTICED WHAT APPEARED TO BE A CRACK OVER THE INSTRUMENT CLUSTER. I OPENED THE DOOR AND LOOKED AT THE DASH CLOSER AND CONFIRMED IT WAS CRACKED. LATER THAT WEEK I NOTICED THE DASH HAD CRACKED AT THE PASSENGER AIRBAG. THE CRACK OVER THE INSTRUMENT CLUSTER STARTS AT THE FRONT EDGE OF THE DASH AND RUNS ABOUT HALF WAY BACK. THE CRACK AT THE PASSENGER AIRBAG STARTS AT THE FRONT SEAM AND RUNS INTO THE AIRBAG OPENING. I STARTED RESEARCH TO SEE IF THERE WAS A RECALL AND FOUND NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. I ALSO FOUND THAT AT THIS TIME GM REFUSES TO DO ANYTHING ABOUT IT. WITH THE AMOUNT OF COMPLAINTS IN VARIOUS AREAS AROUND THE U.S. IT DOESN'T APPEAR TO BE WEATHER RELATED. THERE IS EVEN A FACEBOOK PAGE DEDICATED TO THIS ISSUE. HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762485September 9, 2015
AIR BAGS
THE DASH HAS CRACKED IN MULTIPLE PLACES INCLUDING AT THE AIRBAG. THIS IS A KNOWN PROBLEM BY GM AND ALL TAHOES, AVALANCHES, SUBURBANS, AND SIERRA PICK UP TRUCKS HAVE THE SAME PROBLEM. THE SERVICE MANAGER AT MY DEALERSHIP ADMITTED GM HAD A PROBLEM WITH THE VENDOR SUPPLYING THIS DASH. I CONSIDER IT A SAFETY ISSUE BECAUSE IT IS AT THE AIR BAG, AND ALSO OVER THE INSTRUMENT PANEL AND ELECTRONICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762079September 8, 2015
UNKNOWN OR OTHER
THE DASH BOARD CRACKS ON THESE VEHICLES IN WARM CLIMATES CAUSING EXCESSIVE HEAT INTO THE ELECTRONICS OF THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762088September 8, 2015
SERVICE BRAKES
PRIMARY MASTER CYLINDER BRAKE LINE BURST LOST BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761210September 3, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BOOSTER AND THE ABS SYSTEM WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761430September 3, 2015
SERVICE BRAKES
WHEN TRAVELING AT LOW SPEEDS, >5MPH, THE ABS ACTIVATES AND VEHICLE CONTINUES ON TO THE POINT OF ENTERING TRAFFIC. THIS OCCURS FREQUENTLY AND WITHOUT WARNING, AT STOP SIGNS AND EVEN JUST PULLING OUT OF PRIVATE DRIVEWAY INTO TRAFFIC. MY LOCAL MECHANIC RAN A DIAGNOSTIC TEST AND INDICATED THAT A FRONT SPEED SENSOR WAS AT FAULT. AFTER INVESTIGATING NUMEROUS SITES, I FOUND THAT THERE WAS A RECALL ISSUED FOR THE EXACT PROBLEM ON THE '02 AVALANCHE AS WELL AS OTHER SIMILAR CHASSIS TRUCKS FROM '99-'02. AND THESE WERE INCLUDED IN A RECALL OF OVER 1,353,700 TRUCKS UNDER THE NHTSA CAMPAIGN # 05V379000. THE REPORT STATED TO CONTACT GM AND REQUEST AUTHORIZATION FOR THE RECOMMENDED REPAIR. WHEN I DID THAT, THE REPRESENTATIVE STATED THAT THERE WERE NO OPEN RECALLS ACCORDING TO THE VIN. HOW DOES GM DETERMINE WHICH VIN IS AFFECTED? IS THE NHTSA MONITORING GM'S SELECTION PROCESS? I'VE OWN THE VEHICLE SINCE 6/05, AND THE ABOVE RECALL WAS INITIATED 9/05, BUT I'VE NEVER RECEIVED ANY TYPE OF NOTICE THAT MY VEHICLE MAY OR MAY NOT BE AFFECTED AND TO BRING IT TO A GM DEALER FOR INSPECTION. I'VE HAD ONE HUB ASSEMBLY REPLACED YEARS AGO AT MY OWN EXPENSE, (I WAS TOLD I HAD A BAD BEARING BUT THEY HAD THE REPLACEMENT PART ONLY CAME ASSEMBLED AS THE BEARING, HUB AND SENSOR). THE DESIGNER MUST ALSO HAVE BEEN THE SUPPLIER. IT'S GOOD THAT THERE IS THE NHTSA TO TRY AND KEEP THESE MANUFACTURERS ACCOUNTABLE FOR THE SAFETY OF THE CARS THEY PRODUCE, BUT WITH MORE AUTOMATION IN THE INDUSTRY TO CUT COSTS, YOU NOW HAVE 1 WORKER OVERSEEING WHAT IT TOOK 10 TO DO. MORE AND MORE MISTAKES ARE BOUND TO HAPPEN. OUR SAFETY IS WORTH MORE THEN THEIR CORPORATE JETS AND LAVISH LIFESTYLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760622September 1, 2015
UNKNOWN OR OTHER
DASHBOARD CRACKED APPROXIMATELY 2" FROM AIRBAG TO FRONT WINDSHIELD VENT CAUSING DASH TO SINK RESULTING IN SAFETY ISSUE. UPON FURTHER INVESTIGATION BOTH ONLINE AND WITHIN THE FLEET OF THE DEPARTMENT OF HOMELAND SECURITY FOR WHICH I AM CHARGED WITH MAINTAINING VEHICLES, I NOTICED THE SAME ISSUE IS EPIDEMIC EXACTLY THE SAME LOCATION FLEET WIDE. GM CHARGING $300 TO REPAIR FOR THEIR OWN MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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