Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#10807079November 26, 2015
SERVICE BRAKES
BRAKE LINE FAILURE. I WAS APPROACHING A STOP SIGN AND APPLIED THE BRAKES. THE PEDAL WENT TO THE FLOOR AND THE ABS ACTIVATED AND I WAS NOT SLOWING. THERE WAS NO CROSS TRAFFIC SO I LUCKILY AVOIDED AN ACCIDENT. THE BRAKE LINE FAILED DUE TO RUST. BRAKING ABILITY WITH ONLY THE REAR BRAKES ACTIVE WAS VIRTUALLY NONEXISTENT AND THERE WAS NO WARNINGS ON THE DISPLAY. I DO NOT UNDERSTAND HOW THE PREVIOUS INVESTIGATION INTO GM BRAKE LINES WAS DISMISSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806434November 24, 2015
AIR BAGS, VISIBILITY/WIPER
WITH 64,000 MILES THE DASH IS CRACKING IN MULTIPLE PLACES. IF REFLECTS THE BROKEN AREA ONTO THE WINDSHIELD SO IT IMPEDES VISION AND COULD AFFECT THE AIRBAG AS IT IS BROKEN AROUND THE AREA. AFTER RESEARCHING ONLINE MOST OWNERS HAVE THIS DASH CRACKING ISSUE AROUND THE AIRBAG AND UPPER DASH. IF THE AIRBAG WAS TO DEPLOY IT WOULD MOST LIKELY EJECT HARD PLASTIC PARTS AT YOU WITH THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806529November 24, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE AIR BAGS AREA TO THE VENTS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806367November 23, 2015
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE INSTRUMENT PANEL CLUSTER DOES NOT LIGHT UP. CANNOT TELL WHAT GEAR I AM SHIFTING IN AND OUT OF. THE DIC BUTTONS ON MY STEERING WHEEL DO NOT LIGHT UP, CANNOT TELL IF I HAVE A MALFUNCTION WHEN DRIVING DURING THE DARK. I DID CHECK FOR A RECALL ON THIS AND SAW THAT THERE WAS AN OLDER ONE ISSUED IN 2005 AND THAT IT CLOSED IN 2011. I WAS NOT AWARE OF ANY RECALLS BUT NONE THE LESS I FEEL THAT WITH BOTH COMPONENTS FAILING AND NOT WORKING PROPERLY CAN CAUSE A POTENTIAL PROBLEM WHEN IN OPERATION (DRIVING)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795307November 22, 2015
SERVICE BRAKES
DRIVING 50MPH COMING UP TO A RED LIGHT WITH CROSS TRAFFIC ATTEMPTED TO STOP AND PEDDLE WENT DOWN TO THE FLOOR. NARROWLY MISSED A POSSIBLY DEADLY ACCIDENT. FOUND THAT THE FRONT BRAKE LINE HAD RUSTED THROUGH. VERY SURPRISED SINCE THERE IS VERY LITTLE RUST ON THE UNDERSIDE OF THIS TRUCK. IT WOULD HAVE BEEN NICE TO HAVE KNOWN ABOUT THIS POTENTIAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795170November 20, 2015
AIR BAGS
THE DASH HAS CRACKED IN MULTIPLE PLACES STARTING AT THE PASSENGER AIRBAG. THIS IS THE THIRD DASH IN THIS VEHICLE REPLACED FOR THE SAME THING. THIS IS POSING A SERIOUS DANGER IN CASE OF AN ACCIDENT AND THE DEPLOYMENT OF THE AIRBAG. THE DASH COULD ALSO CREATE A SERIOUS DANGER IN THROWING SHARP PROJECTILE PIECES IN CASE OF AN ACCIDENT. GM HAS HAD MULTIPLE COMPLAINTS FROM 2007 TO 2012 FOR FAULTY DASHES BUT WILL NOT RECALL THEM OR REPLACE THEM AT NO COST TO THE CONSUMER. THERE IS A FACEBOOK FORUM FOR THIS VERY ISSUE RIGHT NOW (SEARCH "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS"). PLEASE LOOK AT THIS FACEBOOK PAGE AS THERE ARE MANY PICTURES OF DASHES CRACKED IN THE SAME PLACES. IT APPEARS THIS ISSUE IS NATIONWIDE AND HAS NO RELATION TO CLIMATE OR LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789926November 12, 2015
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE FRACTURED ALONG THE PASSENGER SIDE AIR BAG HOUSING ENCLOSURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789762November 11, 2015
UNKNOWN OR OTHER
THE DASH HAS CRACKED IN MULTIPLE PLACES INCLUDING AT THE AIRBAG. THIS IS A KNOWN PROBLEM BY GM AND ALL TAHOES, AVALANCHES, SUBURBANS, AND SIERRA PICK UP TRUCKS HAVE THE SAME PROBLEM. THE SERVICE MANAGER AT MY DEALERSHIP ADMITTED GM HAD A PROBLEM WITH THE VENDOR SUPPLYING THIS DASH. I CONSIDER IT A SAFETY ISSUE BECAUSE IT IS AT THE AIR BAG, AND ALSO OVER THE INSTRUMENT PANEL AND ELECTRONICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789545November 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET AVALANCHE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD, TURNED OFF, AND WAS RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE OIL PRESSURE SENSOR AND THE OIL SCREEN. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO REPLACED THE OIL PUMP AND ADVISED THE CONTACT NOT TO WASTE ANY MORE MONEY ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED A DIAGNOSTIC EVALUATION OF THE VEHICLE AND ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 143,000. THE VIN WAS NOT PROVIDED. THE CONSUMER STATED THE ISSUE WAS THE MALFUNCTION OF THE ACTIVE FUEL MANAGEMENT SYSTEM AND/OR THE VALVE LIFTER OIL MANIFOLD ASSEMBLY ON THE GENERAL MOTOR'S 5.3 LITRE ENGINE FROM 2007-2010. THE VLOM WAS BOLTED TO THE TOP OF THE ENGINE VALLEY, BELOW THE INTAKE MANIFOLD ASSEMBLY. THE VLOM CONSISTED OF FOUR ELECTRICALLY OPERATED NORMALLY CLOSED SOLENOIDS. EACH SOLENOID CONTROLLED THE APPLICATION OF ENGINE OIL PRESSURE ON THE INTAKE AND EXHAUST VALVE FILTERS ON THE CYLINDERS SELECTED TO DEACTIVATE. WHEN THE ASSEMBLY FAILS, OIL IS NOT DISTRIBUTED PROPERLY THROUGH CHAMBERS. THE CONSUMER EXPERIENCED REDUCED POWER IN THE MIDDLE OF THE FREEWAY AFTER RECEIVING A NO OIL PRESSURE ALERT ON THE DASHBOARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS RECOMMENDED THE ENGINE BE REPLACED. UPDATED 12/07/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789227November 9, 2015
SERVICE BRAKES
MY SON HAD BORROWED THE TRUCK AND WAS RETURNING IT WITH HIS 4 AND 5 YEAR OLD SONS IN THE VEHICLE. HE WAS IN A TRAFFIC CIRCLE AND HAD TO BRAKE TO AVOID AN ACCIDENT. IMMEDIATELY AFTERWARDS THE BRAKE FAILURE WARNING CAME ON AND THE TRUCK HAD NO BRAKES. FORTUNATELY HE WAS ONLY GOING ABOUT 25 MPH AND WAS ABLE TO PARK IT ON THE SHOULDER AND NO ONE WAS INJURED. I WAS ABLE TO GET IT TO A LOCAL DEALER FOR REPAIR TO THE TUNE OF $1,952. THEY DIAGNOSED THE PROBLEM AS A RUSTED BRAKE LINE THAT RUPTURED AND DAMAGED THE LEFT CALIPER. WE GOT NO PRIOR WARNING OF THE BRAKE FAILURE. IN 2012 I ALSO HAD A SUDDEN BRAKE FAILURE WHILE LEAVING A PARKING GARAGE. THERE WAS NO PRIOR WARNING OR INDICATION THAT THE BRAKES WERE NOT FUNCTIONING. AGAIN I TOOK IT TO A LOCAL DEALER AND WAS TOLD THAT THERE WAS A LEAK IN THE MASTER CYLINDER AND I HAD TO HAVE THAT REPLACED. NO ONE MENTIONED ANYTHING AT THAT TIME ABOUT RUSTING BRAKE LINES. ALTHOUGH THE TRUCK IS 11 YEARS OLD IT ONLY HAS 67,871 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788677November 5, 2015
STRUCTURE:BODY
THE DASH BOARD IS CRACKING FROM THE CORNERS OF THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. HARD PLASTIC PIECES ARE FALLING ONTO THE FLOOR FROM BEHIND THE DASH. THIS IS THE SECOND DASH INSTALLED AS THE FIRST CRACKED INTO SEVERAL PARTS WHILE IT WAS UNDER WARRANTY. GM NO LONGER OFFERS REPLACEMENT PARTS. IF THE AIRBAGS DEPLOY SHARP HARD PLASTIC WILL BE SPRAYED UPON THE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786738October 28, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHEVROLET AVALANCHE 1500. WHILE DRIVING APPROXIMATELY 35 MPH, ALL FOUR OF THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786247October 27, 2015
SERVICE BRAKES
BRAKES FAILED UNDER HARD STOP (HIGHWAY, IN MOTION). INTERMEDIATE STEEL BRAKE LINE FAILED TO REAR BRAKES IN A MODE OF RUPTURE DUE TO CORROSION. ABS LIGHT HAD BEEN ON WITH SERVICE BRAKE MESSAGE AS WELL. ALL OTHER STEEL LINES WERE CORRODED AND CONTACTED GM. 2 OTHER SILVERADO LINE VEHICLES OWNED ALSO FAILED THIS YEAR DUE TO CORROSION. GM RESPONSE WAS THAT NO RECALL EXISTED. REPLACED ALL STEEL BRAKE LINES IN VEHICLE WITH STAINLESS AFTERMARKET LINES. AFTER MULTIPLE CONTACTS WITH GM CUSTOMER SERVICE, I WAS TOLD TO SAVE MY RECEIPTS FOR REPAIRS. THIS IS AN INCORRECT MATERIAL SPECIFICATION, LATENT DEFECT AND GM NEEDS TO BE HELD ACCOUNTABLE. 3 VEHICLES THAT I OWN WITH THE SAME REPAIR IN 8 MONTHS. INEXCUSABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786336October 27, 2015
ENGINE, VEHICLE SPEED CONTROL
IMMEDIATELY UPON STARTING MY TRUCK, WHILE IN PARK, THE DASHBOARD INDICATED THE VEHICLE WAS IN REDUCED ENGINE POWER MODE AND THE CHECK ENGINE LIGHT CAME ON AND THE STABILITRAK WAS DISABLED. THE TRUCK WOULD NOT ACCELERATE PROPERLY AND WOULD ONLY DRIVE APPROXIMATELY 25 MPH. THIS IS THE 5TH TIME THIS HAS OCCURRED ON THIS VEHICLE. THE DEALERSHIP INFORMED ME THAT IT IS THE ACCELERATOR PEDAL POSITIONING SENSOR, WHICH IS THE SAME ISSUE IT HAS HAD EACH OF THE PREVIOUS 4 TIMES TIME. IT HAPPENED 7 TIMES ON MY 2007 TAHOE AND EACH TIME IT WAS THE ACCELERATOR PEDAL POSITIONING SENSOR (WHICH IS THE REASON WE SOLD IT). WE ARE THANKFUL THAT THIS TIME IT OCCURRED WITH THE VEHICLE IN PARK, THIS HAS HAPPENED IN THIS TRUCK ON THE HIGHWAY AND THAT WAS VERY DANGEROUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786178October 26, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
ON 10/13/2015 I TOOK MY AVALANCHE TO GALLES CHEVROLET , ALBUQUERQUE, NM FOR REPAIR OF A CRACKED INSTRUMENT CLUSTER AND FAULTY L/R DOOR LOCK ACTUATOR. I PICKED IT UP ON 10/15/2015. WHILE PARKING THE TRUCK ON 10/17/2015 I SHUT OFF THE ENGINE AND SUDDENLY THERE WAS NO POWER TO LOCK THE LOCKS WITH THE KEY FOB. IT WAS AS IF THE BATTERY I HAD HAD REPLACED NEW ABOUT 6 WEEKS PRIOR SUDDENLY WENT DEAD. THEN I HEARD A CLICKING NOISE IN THE DOORS/LOCK ACTUATORS AND SUDDENLY THE BATTERY POWER WAS RESTORED. I NEXT EXPERIENCED THIS PROBLEM WHILE DRIVING ON NEW MEXICO HWY 485 ON 10/25/2015 ONLY WORSE. WHILE DRIVING FOR ABOUT 10 MILES AT SPEEDS OF BETWEEN 35-50 MPH THE DOOR LOCK ACTUATORS LOCKED AND UNLOCKED THE DOORS NUMEROUS TIMES, THE AIRBAG, STABILATRAC, AND ABS SENSOR ALARMS KEPT ACTIVATING AND THE CRUISE CONTROL SUDDENLY DISENGAGED MANY TIMES AGAIN WHILE DRIVING. WHEN WE REACHED OUR DESTINATION ABOUT 10 MINUTES LATER I TURNED OFF THE IGNITION AND IMMEDIATELY LOST BATTERY POWER AND HEARD THE SAME CLICKING NOISES IN THE DOORS AND NEEDED A HOTSHOT FROM ANOTHER DRIVER TO GET RESTARTED. WE WERE ABLE TO DRIVE HOME IN THE DARKNESS WITH ALL EQUIPMENT AND LIGHTS WORKING WITHOUT FURTHER INCIDENT. ON 10/26/2015 I EXPERIENCED ANOTHER INCIDENT OF SUDDEN SENSOR AND LOCK ACTIVATIONS AND ALARMS WHILE DRIVING IN TRAFFIC AND THE HWY. THIS WENT ON INTERMITTENTLY FOR ABOUT 10 MINUTES AND THEN STOPPED. I HAD THE BATTERY, CHARGING SYSTEM AND FAULT CODES CHECKED BY A FIRESTONE MECHANIC 2X ON 10/26/2015 BUT NO FAULTS WERE FOUND IN THE COMPUTER AND THE BATTERY AND CHARGING SYSTEM CHECKED OUT GOOD. THE TECHNICIAN MENTIONED THAT THE ONLY POSSIBLE EXPLANATION WAS THAT THE BATTERY OR ONE OF THE COMPUTER MODULES WAS SOMEHOW LOSING ITS GROUND CONTACT BUT HE CHECKED EACH OF GROUND CONTACT WIRES AND FOUND EACH SECURELY CONNECTED. I WILL TRY TO TAKE A VIDEO OF THESE EVENTS IF IT OCCURS AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785446October 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
THERE HAVE BEEN CONTINUAL PROBLEMS WITH THE ENGINE OF MY TRUCK AND I HAVE FOUND OUT SINCE BUYING IT THERE ARE SEVERE PROBLEMS WITH A LOT OF THE ENGINES OF THE 2007 AVALANCHE. THE MECHANIC TOLD ME WHEN WE BROUGHT THE TRUCK IN TO FIND OUT WHY THE ENGINE HAD A HESITATION IN IT, THAT WE SHOULD HOPE IT WAS THE EXHAUST SYSTEM SEALS NEEDING TO BE REPLACED THAT CAUSED THE HESITATION BECAUSE THE ONLY OTHER TIMES HE HAD SEEN THIS PROBLEM IT WAS A MANUFACTURING DEFECT IN THE 2007 GMC ENGINES THAT HE HAD SEEN THESE PROBLEMS WITH ALOT OF THE 2007 CHEVY AND GMC TRUCKS INCLUDING HIS OWN. WE ALSO ABOUT 2 MONTHS AFTER BUYING THE TRUCK NOTICED THAT THE TRUCK WAS GOING THROUGH OIL VERY QUICKLY BUT THE MECHANIC SAID THAT THE SEALS WEREN'T LEAKING SO DIDN'T KNOW WHY WE WERE BURNING OIL SO FAST. THE DASH HAS CRACKED AT THE CORNER OF THE AIR BAG AND IF THERE IS AN ACCIDENT IT COULD SEND SHARDS FLYING. THE DRIVERS DOOR STICKS AND THE STABILITY CONTROL GO'S IN AND OUT OF WORKING ORDER. THE ELECTRIC MIRRORS STOPPED FOLDING IN AND TILTING DOWN AND TRIED TO HAVE IT FIXED BUT CHEVROLET SAID THEY WOULDN'T GIVE THE MECHANIC THE CODE TO GET INTO THE COMPUTER SYSTEM TO FIX IT AND THE BACK UP SENSOR THAT HAD STOPPED WORKING ALSO. WE NOW HAVE TO GO TO A CHEVROLET DEALERSHIP TO HAVE IT FIXED. THERE HAVE BEEN SO MANY PROBLEMS WITH THESE TRUCKS THAT CHEVROLET HASN'T FIXED THESE TRUCKS EVEN USED USUALLY COST AT LEAST $15000 BRAND NEW YOU COULD DOUBLE OR TRIPLE THAT PRICE I DON'T THINK IT'S A LOT TO ASK TO HAVE A DECENT ENGINE THE OTHER PROBLEMS I COULD DEAL WITH BUT THE ENGINE PROBLEM THEY SHOULD FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783726October 20, 2015
UNKNOWN OR OTHER
THE DASHBOARD ON MY TRUCK HAS DEVELOPED TWO CRACKS, ONE IS IN THE HUMP OVER THE INSTRUMENT GAUGES ON THE DRIVERS SIDE AND THE OTHER IS ON THE CORNER OF THE CUT OUT FOR THE PASSENGER AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783541October 19, 2015
ENGINE
CYLINDER HEADS CRACKED DUE TO POOR CASTING (KNOWN ISSUE BY GM). THIS LED TO COOLANT IN THE ENGINE CAUSING DAMAGE TO LIFTERS. EXPECTED COST TO FIX IS APPROXIMATELY $1,500 IN PARTS UP TO $4,000 IN LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782927October 16, 2015
AIR BAGS, STRUCTURE:BODY
THE DASHBOARD IS CRACKING. THERE ARE TWO MAJOR CRACKS THAT TOUCH THE PASSENGER AIRBAG AND FOUR MAJOR CRACKS OVER THE DRIVE SIDE INSTRUMENT CONSOLE. SOME CRACKS HAVE BEEN STOP-DRILLED IN AN EFFORT TO KEEP THEM FROM SPREADING FURTHER. I THINK THE CRACKS TOUCHING THE AIRBAG COULD CAUSE SHRAPNEL IN AN AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782229October 14, 2015
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD OF MY 2007 CHEVY AVALANCHE HAS BEEN CRACKING FOR YEARS, I DID LET MY DEALERSHIP KNOW AND THEY SAID THAT WAS NOT UNDER WARRANTY AND THEY DIDN'T OFFER ME A DISCOUNT TO REPAIR IT. MY DASH HAS SEVERAL CRACKS FROM THE DRIVERS SIDE TO THE PASSENGER SIDE AIRBAG, A LARGE HOLE IS DIRECTLY IN THE MIDDLE OF THE DASH WHERE THE PIECES JUST VIBRATED APART EXPOSING THE EQUIPMENT UNDER THE DASH. THE PIECES OF PLASTIC ARE A LITTLE HEAVY AND SHARP I FEEL THE WHOLE DASH COULD BREAK INTO PIECES IF THE AIR BAG IS DEPLOYED. I DO NOT HAVE ANY RECORD OF RECEIVING A QUOTE OR BEING DENIED THE REPAIR, BUT I DON'T THINK THEY WILL DENY THAT THEY'VE BEEN SAYING IT'S NOT COVERED. AND, I'M NOT SURE OF THE EXACT DATE, BUT I THINK IT STARTED TO CRACK IN 2010, NOW IT'S KIND OF A WRECK, I'VE ATTACHED A PICTURE OF THE BIG HOLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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