CAN-AM Ryker Complaints (2019)

39 consumer complaints on file.

#11622617October 29, 2024
STEERING
If you hit a bump the steering will go out of alignment left or right and the direction is different Tight the column if the steering many times tight the was its engineered is too weak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551342October 23, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Can Am Ryker. The contact stated that while making sharp left turns at moderate speeds, the vehicle independently slow downed without warning. The contact stated that the handlebars and the rear tire would vibrate during the failure. Upon investigation, the contact linked the cause of the failure to a defective turn sensor. The contact had taken the vehicle to two dealers for inspection. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548894October 8, 2023
STEERING
At approximately 5600 miles, my Can-Am Ryker went into limp mode during a ride, limiting my top speed to 50 mph on the highway. This unexpected and sudden occurrence put my safety and the safety of other road users at risk. Request for NHTSA Intervention: I am reaching out to NHTSA to request your immediate intervention in addressing this widespread safety concern with the Can-Am 3-wheel motorcycles manufactured by Can-Am BRP. It is crucial that this matter is investigated thoroughly, and necessary actions are taken to ensure the safety of riders and passengers who are at risk due to the malfunctioning Stability Control System and associated components. I kindly request that NHTSA: Conduct a comprehensive investigation into the safety issue described, including the YAW sensor, SAS system, and Stability Control System of Can-Am. Collaborate with Can-Am BRP to expedite the development and implementation of a reliable and effective solution to rectify the issue, ensuring the safety of riders. Consider issuing a safety recall or other appropriate actions to address the issue in all affected vehicles. The safety of riders and road users is of paramount importance, and I believe that NHTSA's intervention is crucial in ensuring that this issue is resolved promptly. Issue Description: The Stability Control System on my Can-Am 3-wheeler engages during low-speed left turns when it is not required, which leads to significant safety issues. This system does not engage in a similar manner during right turns of comparable speed and sharpness. When the Stability Control System engages on a left turn, power is unexpectedly cut to the rear wheel, and the right brake engages, resulting in a disconcerting "wobble," unsteadiness, and a sensation of jumping. This situation causes extreme unease and creates a sense of losing control over the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546444September 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The Stability Control System engages on low speed left turns when it is not required. It does not engage on right turns at similar speed and sharpness of corner. Power is cut to the rear wheel and the right brake engages, causing a "wobble", unsteady, and jumping sensation. This creates unease and the sense of losing control. I've been told this is a common problem that the YAW sensor and sas system is faulting. please get this fixed as it is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538615August 15, 2023
WHEELS, STEERING
Can Am Ryker Wobbly Front and Back Tire/VSS Fault death wobbly VSS63 Code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538248August 13, 2023
STEERING
My Ryker has developed the Yaw SAS fault codes C006C & C0063C being excessive play in steering components. It is a very wide known problem causing the trike to go into limp mode with no consumer fix without a dealer getting involved. This comes down to a poor designed bushing on the SAS sensor that fails due to turning stress on it. I am aware of the TSB 137209 which is also on my list of repairs. I have about 5600 miles on it when the trike went into limp mode leaving me with a top speed of 50 mph on the highway. This forced me to finish my 45 minute trip home at a very unsafe speed on the highway as I had no way to have it towed home> I will now have to find a way to a dealer thats over an hour away just to get a quote on the repairs as they are the only affordable way to clear the codes after repairs are done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528711June 25, 2023
POWER TRAIN, STEERING, SERVICE BRAKES
The vehicle Stability Control System engages on low speed left turns when it is not required. It does not engage on right turns at similar speed and sharpness of corner. Power is cut to the rear wheel and the right brake engages, causing a "wobble", unsteady, and disconcerting sensation. This creates unease and the sense of losing control. Can Am has a service bulletin that may be related to this problem: https://static.nhtsa.gov/odi/tsbs/2020/MC-10181946-0001.pdf They will apply this fix if under warranty, but my warranty has expired. Many people have experienced this or similar problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523137May 22, 2023
WHEELS, STEERING
I reached out to dealer ship and manufacture of my unit, explain to them that my unit has a serious wobble and shuddering skip while making turns in curves. I feel like it about to throw from the unit when it does this. I was told it was a yaw sensors. They would then tell me my bike is fine but it an ongoing issue that they refuse to look into
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520841May 7, 2023
STEERING, SERVICE BRAKES
When making left hand turns the rear brake and front right surges on its own making it hard to control the vehicle. BRP knows the issue and has a TSB on it but the fix is a bandaid. The problem is the bearing failures that keep occurring in the pitman arm due to poor design, but BRP is saying this isn’t happening, even though it is a major complaint on the BRP Ryker forms. BRP TSB number # 137209
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515240April 3, 2023
ENGINE
the coolant reservoir has started to split at the seam so it leaks coolant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510104March 4, 2023
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
When making a left hand turn, at any speed over 35mph, the rear of the bike wobbles, and the front tires, at least one if not both begin to automatically brake. I’ve looked into it, it appears to be related to a SAS/VSS issue with the suspension and stability having too much play. I’ve researched and found that so many people reported it to NHTSA that you have an article, 137209. They will not fix this issue under recall because they claim it’s not an issue being reported enough. I can’t afford to have this issue that came from factory fixed because they don’t want to fix their issue. This is a major concern, at highway speed on an overpass I experience this issue daily and I’m afraid it’s going to cause an accident, because when it occurs the bike automatically slows 10-15 mph without me hitting the brakes, and I am worried I’m going to get hit by someone because of a defect in their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510105March 4, 2023
ELECTRICAL SYSTEM, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When making a left hand turn, at any speed over 35mph, the rear of the bike wobbles, and the front tires, at least one if not both begin to automatically brake. I’ve looked into it, it appears to be related to a SAS/VSS issue with the suspension and stability having too much play. I’ve researched and found that so many people reported it to NHTSA that you have an article, 137209. They will not fix this issue under recall because they claim it’s not an issue being reported enough. I can’t afford to have this issue that came from factory fixed because they don’t want to fix their issue. This is a major concern, at highway speed on an overpass I experience this issue daily and I’m afraid it’s going to cause an accident, because when it occurs the bike automatically slows 10-15 mph without me hitting the brakes, and I am worried I’m going to get hit by someone because of a defect in their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491269October 28, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, SERVICE BRAKES
While driving at speeds around or above 20 mph when turning left the ABS or braking system begins activating causing a very serious hazard. This does not happen at any speeds when turning right. This has been reported by numerous Ryker owners. I have brought it into the shop and they are not able to locate or resolve the issue. This is an extremely dangerous situation as the biker will lose control at high speeds and potential force the driver off road or into another lane. This happens all the time and is constantly happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471793June 30, 2022
SERVICE BRAKES
On 06/28, while operating my vehicle at around 20 miles an hour I received a "Brake Failure" warning (indicated by a message on the vehicle display) and my brakes began to fail to fully engage. I was able to stop the vehicle after pressing the brake multiple times. I shut down the vehicle and the brakes returned to normal operation, however after riding just a few miles the issue began again. The issue persists and the requirement to "pump the brake peddle to achieve a stop remain consistent. I have taken the vehicle to a shop to have the vehicle inspected and repaired. The vehicle has 10,800 miles on it and recently had the recommended 12k mile maintenance performed on it (May of 2022) by a certified technician, at a certified dealer (Ridenow Powersports in Goodyear Arizona). No issues were reported at the time during that inspection. The vehicle has not been used in a highly spirited way and the brakes applied in normal, dry, conditions. No constant brake compression while riding or any other abnormal operation conditions. I contacted Can Am and they provided no insight, suggestion or direction other that "see an authorized dealer".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468234June 8, 2022
STEERING
When making a left hand turn or a right turn at 40-45 mph it starts shaking ,I have to slow down then it stops shaking ,this could be an accident waiting to happen,,,the vehicle is a 2019 can am Ryker 600 ace
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467897June 6, 2022
STEERING
My Ryker started giving me problems going into sharp curves to the left. I have taken it to the dealership back in November and they couldn’t find anything wrong with it. The problem continues. The same curves I used to take at 55-60, now I can’t take over 40-45 without the front end feeling like it is going to slid me off the road! The bike I used to love riding and always wanted to take curvy roads with scares me now. It’s not safe! I am either going to take the curves at speed limit and chance getting slug off into a ditch or I am going to slow down 10-15 mph and have someone run into the back of me. I posted my problem on a Ryker Facebook page and had over 60 comments. I am by far not the only one with this same problem! If something doesn’t get done about it, someone is going to get seriously hurt or killed! Please make this a recall! We want to enjoy our bikes like we used to and feel safe doing it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466064May 25, 2022
TRACTION CONTROL SYSTEM
The contact owns a 2019 CAN-AM Ryker. The contact stated while driving 12 MPH and making a turn, the vehicle started jerking and began to lose motive power. There was no warning light illuminated. The contact stated upon making half the turn and slightly depressing the accelerator pedal, the vehicle independently accelerated. The contact depressed the brake pedal and continued to drive. The vehicle was taken to the dealer where the pitman arm was replaced; however, the failure reoccurred while driving and making a turn. The vehicle was taken to the dealer where it was diagnosed that the traction control was malfunctioning and would engage while making turns. The dealer reported the failure to the manufacturer. The manufacturer informed the dealer that the vehicle was operating as intended and that there was no failure with the traction control system. The vehicle was not repaired. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464707May 15, 2022
ELECTRICAL SYSTEM, STEERING, SUSPENSION
Ryker went into limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464610May 14, 2022
STEERING, UNKNOWN OR OTHER
I have been dealing with an issue since December 2021 where the wheels lock up on tight left turns which has been pretty dangerous. Trike gives off vss code c0063 and c006c. I have taken it to the dealer on 3 occasions each time being told it was fixed only to have to situation reoccur a few days later. I have been unable to ride the vehicle since December.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464635May 14, 2022
ENGINE
Making left turns causes vehicle to go into limp mode which makes vehicle lose control! It’s a known issue with rykers that BRP refuses to validate!!! Almost lost control and crashed due to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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