CAN-AM Ryker Complaints

134 consumer complaints on file.

#11587361May 7, 2024
FUEL/PROPULSION SYSTEM
BRP has launched a recall campaign (23V855) for the fuel pump on ALL YEARS of Can-Am Ryker spanning from 2019-2024 but somehow my 2023 3JB2HEH43PJ000138 ryker is not included in the affected population. I've seen too many instances of the ryker being stranded on the side of the road that I am beginning to get worried that I might get stranded as well. My Ryker is an early 2023MY production(september 2022) so I have reasons to believe that my unit should have been included in the affected population. Can you please add my vehicle to the affected population for this campaign?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582638April 12, 2024
FUEL SYSTEM, GASOLINE
See attached document for complaint, Dear Administrator: I am sending this letter in reference to my 2021 Ryker. I received the letter this week about the recall, and I've been trying all week to get it taken care of. I reached out to the deal Big Number 1 located at 505 Cobb St Birmingham AL 35209 about this recall. This is the second recall that I have had since I purchased my bike. The last recall was no problem. I called the dealer, they set up the tow, completed the recall and I drove it back home. This time, I was told that I would have to pay for a tow. I called BRP and was told that the dealer could invoice them for the tow but Jeff at the dealer called and they told him that they would not. My warranty just expired but I have insurance and roadside assistance. From my understanding and what is written in the letter I received; this recall should not be of any cost to me. Currently, I am being told that I will have to pay for my bike to be towed. I am sending this email to get assistance with this. Since I received the letter, I have not been able to ride my bike. Big Number 1 is the dealer I bought it from there's not many locations in Birmingham. I need some assistance in getting my bike to the dealer to have this recall done. Could someone please give me a call to discuss what can be done? Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582471April 11, 2024
FUEL/PROPULSION SYSTEM
I took my bike in shortly after I purchased it advising that it was not reading the gas properly and as I drive the gas mileage went up The fuel gauge reads full but not the mileage. Once the tank was almost empty the fuel light came on even though 2 miles before the gauge read full. When I took it to Ride now on rancho they said that there was nothing they could do and I needed to contact the manufacturer. I called them and they told me to take it back to the dealership and call once I was there even though I was already told there was nothing they could do. I’ve read numerous complaints about this same issue yet there has not been a recall for this. Only for the fuel pump which I just had done in hopes of rectifying the situation however it did not it still reads 110 miles to empty. Although it supposed to get 32 miles to the gallon of a 5.2 call on tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562470December 28, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
While driving the brake pedal stays stuck causing the brake lights to be illuminated while driving, and causing the motorcycle to activate the ABS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562469December 28, 2023
SERVICE BRAKES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Brake light stays due to brake pedal stays stuck.. on while driving causing the motorcycle to be activate the ABS Also handlebar tends to become loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551666October 24, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
ALL recalls and updates (including the NHTSA steering rebuild kit, and the fender kit) have been performed on this vehicle, yet it has a persistent issue. The vehicle stability system engages with zero warning and at any speed and road condition. This immediately restricts the RPM to 5200 maximum, or approximately 57mph on a flat, 54 on an incline, 60 on a downhill. I have nearly lost my life due to it kicking in: -on the onramp to the highway with 80mph traffic behind me and having to immediately dodge and weave to the shoulder -in a sloping turn and the sudden change in vehicle performance nearly threw me off the bike at 50mph This condition cannot be reset without specialized software and hardware that is cost prohibitive to purchase as a consumer. It has also kicked in -just driving home on a straightaway, at 45mph -after making a legal, slow u turn -in my neighborhood access road at 30mph There are no lemon laws for motorcycles in Florida. The dealership has changed every component of the electrical system possible and has performed extensive service. It has sat for nearly half a year collectively at the shop waiting on parts or for service to be performed, and this is the largest powersports dealer in my area. They are out of solutions, and I'm stuck with an unsafe, unpredictable machine that I refuse to curse someone else with. Attached is most recent service bill with detailed work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551342October 23, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Can Am Ryker. The contact stated that while making sharp left turns at moderate speeds, the vehicle independently slow downed without warning. The contact stated that the handlebars and the rear tire would vibrate during the failure. Upon investigation, the contact linked the cause of the failure to a defective turn sensor. The contact had taken the vehicle to two dealers for inspection. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551396October 23, 2023
STEERING:STEERING WHEEL /HANDLE BAR:YAW/ANGLE SENSOR
The contact owns a 2023 Can Am Ryker. The contact stated that while making a sharp turn to the left or the right, the front end of the vehicle locked up without warning. The contact also stated that the failure usually occurred while driving above 20 MPH. The vehicle was taken to a dealer where the contact was informed that the yaw sensor had caused the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551380October 23, 2023
STEERING
When making left turns the computer causes the left turn to become unsafe, a feeling in the steering line a flat tire, or otherwise causing over steering and can result in accidents due to the faulty computer system. Issue appears to effect many Can Am Rykers, it is a known defect per the dealers, and even through 4 years of production Can Am has failed to resolve this known issue. There is no solution or work around, except to put up with it. The vehicle stabilize computer system caused intermittent "limp mode" problems after or during the left turn also
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548894October 8, 2023
STEERING
At approximately 5600 miles, my Can-Am Ryker went into limp mode during a ride, limiting my top speed to 50 mph on the highway. This unexpected and sudden occurrence put my safety and the safety of other road users at risk. Request for NHTSA Intervention: I am reaching out to NHTSA to request your immediate intervention in addressing this widespread safety concern with the Can-Am 3-wheel motorcycles manufactured by Can-Am BRP. It is crucial that this matter is investigated thoroughly, and necessary actions are taken to ensure the safety of riders and passengers who are at risk due to the malfunctioning Stability Control System and associated components. I kindly request that NHTSA: Conduct a comprehensive investigation into the safety issue described, including the YAW sensor, SAS system, and Stability Control System of Can-Am. Collaborate with Can-Am BRP to expedite the development and implementation of a reliable and effective solution to rectify the issue, ensuring the safety of riders. Consider issuing a safety recall or other appropriate actions to address the issue in all affected vehicles. The safety of riders and road users is of paramount importance, and I believe that NHTSA's intervention is crucial in ensuring that this issue is resolved promptly. Issue Description: The Stability Control System on my Can-Am 3-wheeler engages during low-speed left turns when it is not required, which leads to significant safety issues. This system does not engage in a similar manner during right turns of comparable speed and sharpness. When the Stability Control System engages on a left turn, power is unexpectedly cut to the rear wheel, and the right brake engages, resulting in a disconcerting "wobble," unsteadiness, and a sensation of jumping. This situation causes extreme unease and creates a sense of losing control over the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548560October 6, 2023
STEERING, POWER TRAIN
At random, the bike feels like it has a severe rear wheel wobble when negotiating a left-hand curve. It's a frequent occurrence but inconsistent and unpredictable. I took it to an independent repair shop and my local dealership but the technicians were unable to duplicate the problem on their test rides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547623October 1, 2023
STEERING, VEHICLE SPEED CONTROL, WHEELS
On left hand turns only never right turns, if you are going over 30 mph the ABS/Stability controls turns on and make the wheels wobble and slows it down in the turn. This abrupt slow down cause vehicles behind me to slam on breaks because there is no brake lights warning them of the slow down. I took it to a shop and after a month in the shop, they replaced the yaw rate sensor which did not fix the issue. I have put the bike in the garage for a month now because it is too dangerous to drive until this issue is solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546444September 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The Stability Control System engages on low speed left turns when it is not required. It does not engage on right turns at similar speed and sharpness of corner. Power is cut to the rear wheel and the right brake engages, causing a "wobble", unsteady, and jumping sensation. This creates unease and the sense of losing control. I've been told this is a common problem that the YAW sensor and sas system is faulting. please get this fixed as it is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546122September 22, 2023
SUSPENSION, STEERING, WHEELS
Front end wobble at 45+ miles an hour. The front end is not stable. The bike pulls left and right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542697September 5, 2023
SERVICE BRAKES
The contact owns a 2021 Can-Am Ryker. The contact stated that while driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. After adding extreme force on the brake pedal the vehicle stopped as intended. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure recurred. As a result of the failure, the vehicle collided with a parking barrier, causing damage to the undercarriage. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541587August 30, 2023
ELECTRICAL SYSTEM
Riding at 70 went into vss mode shutdown to 55 on I80 every bad in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540618August 24, 2023
SERVICE BRAKES, STEERING
While riding the 2020 Can Am Ryker Rally, going into left turns the Ryker will stutter and shake the right front and rear wheel. Feels as tho it is applying the ABS. This only happens on left turns. No issue (yet) doing right turns. Noticed it not long after i purchased the bike back in 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538615August 15, 2023
WHEELS, STEERING
Can Am Ryker Wobbly Front and Back Tire/VSS Fault death wobbly VSS63 Code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538767August 15, 2023
STEERING
https:// [XXX] Mine went into limp mode. Right before getting on interstate. Drops to 25 right away. Very dangerous on 65 mph highway. Back wheel wobbles when I make a turn doing around 45… INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538304August 14, 2023
STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
When making left turns, vehicle's rear tire wobbles severely. When doing this, it also causes the handle bars to try and straighten out during the turn almost causing the vehicle to hit a curb or guardrail. This only happens on left turns, never on right turns. After incident, the rear tire suspension feels spongy. I have taken the vehicle back to the dealer for this issue. The had it for 5 weeks and could never reproduce the issue. I have also contacted Can Am BRP about this issue who only recommended that I take the vehicle back to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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