Cadillac SRX Complaints (2010)

474 consumer complaints on file.

#10822616January 27, 2016
EXTERIOR LIGHTING
DURING A RAINSTORM MY LEFT HEADLIGHT STOPPED WORKING. TOOK IT TO DEALER AND THEY FOUND THAT DUE TO A FAULTY SEAL WATER WAS GETTING INTO THE LIGHT. THE WHOLE ASSEMBLY HAD TO BE REPLACED.COST WAS OVER $1300.00. VEHICLE ONLY HAS ABOUT 63,400 MILES ON IT. AFTER REVIEWING MULTIPLE FORUMS I FOUND THAT OTHER OWNERS HAD THE SAME ISSUE. I HAVE SERIOUS SAFETY CONCERNS ABOUT THIS PROBLEM. SPECIFICALLY, IF THE HEADLIGHT SEALS ARE UNRELIABLE IT COULD RESULT IN HEAD ON COLLISIONS/ACCIDENTS DURING BAD WEATHER INVOLVING PRECIPITATION. WHAT HASN'T THERE BEEN A RECALL ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821051January 19, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE INSTRUMENT PANEL WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820616January 16, 2016
EXTERIOR LIGHTING
60,000 MILES, BOTH THE FRONT HEADLAMP UNIT SEALS ARE LEAKING WATER CAUSING THE FRONT LIGHTS TO DIM AND BURN OUT. NUMEROUS COMPLAINTS ON CADILLAC.COM FORUM SITE. THE COST IS 1200 DOLLARS PER UNIT TO REPAIR. THEY ADVISE NOT A WARRANTY ISSUE AND CADI KNEW THE SEALS DISINTEGRATE CAUSING A VERY COSTLY REPAIR AND A DANGEROUS SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819280January 11, 2016
EXTERIOR LIGHTING
THE SRX 2010 WAS PARKED OUT SIDE DURING A LIGHT RAIN SHOWER. THE DRIVERS SIDE HEADLIGHT ACCUMULATED MOISTURE, AND WHEN THE LIGHTS CAME ON AUTOMATICALLY IT COMPLETELY STOPPED WORKING AND A WARNING SIGN TO CHECK HEADLIGHT APPEARED ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818864January 8, 2016
EXTERIOR LIGHTING
HEADLIGHT SEAL FAILS CAUSING MOISTURE INSIDE LAMP FIXTURES TO BUILD UP AND EVENTUALLY CAUSE AN ELECTRICAL SHORT IN THE VEHICLE. MOISTURE IN THE LAMP FIXTURES ALSO IMPAIRS VISIBILITY AT NIGHT AND DUSK CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818957January 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. AS THE FAILURE PROGRESSED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE MISFIRED, BUT A REPAIR COULD NOT BE PERFORMED UNTIL THE ENGINE WAS INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817497January 4, 2016
EXTERIOR LIGHTING
WHILE DRIVING ON HIGHWAY, CHECK LEFT LOW BEAM HEADLIGHT WARNING. THEN CHECK RIGHT LOW BEAM WARNING CAME ON. NOW BOTH LEFT AND RIGHT LOW & HIGH BEAMS ARE OUT. THERE IS CONDENSATION IN THE DRIVER SIDE LENS. THIS SEEMS TO BE A DEFECT IN THE LENS DESIGN AND THERE SHOULD BE A GM RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817599January 4, 2016
STEERING
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID WAS LEAKING AND THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,184.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808726December 7, 2015
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS SUDDENLY BECAME EXTREMELY DIM. BULBS WERE REPLACED BUT IT DID NOT FIX THE ISSUE. CADILLAC ADVISED THAT I WOULD NEED TO SPEND $3000 TO REPLACE BOTH HEADLIGHTS BUT OFFERED NO EXPLANATION AS TO WHY. THERE WAS A SERVICE BULLETIN ISSUED REGARDING THE HEADLIGHTS AND THE DIMNESS IN 2012, BUT THAT BULLETIN HAD EXPIRED. I CAN NO LONGER DRIVE AT NIGHT WITHOUT SPENDING 10% OF THE COST OF THE CAR TO REPLACE THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807783December 1, 2015
EXTERIOR LIGHTING
IT HAD BEEN RAINING FOR SEVERAL DAYS. I RECEIVED A MESSAGE ON MY SCREEN AS I WAS DRIVING TO CHECK THE PASSENGER SIDE LOW BEAM. WHEN I GOT OUT OF THE CAR THE LIGHT WAS COMPLETELY OUT ON THE PASSENGER LIGHT. AFTER ALLOWING THE VEHICLE TO SIT IN THE GARAGE OVERNIGHT, THE NEXT MORNING IT WAS OBVIOUS THAT THERE WAS MOISTURE INSIDE OF THE LIGHT. THE BLINKER STILL WORKS BUT THE LOW AND HIGH BEAM ARE BOTH OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807849December 1, 2015
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT IN THE RAIN AND OR FOG ON THE HIGHWAY ALL THE HEADLIGHTS HIGH AND LOW BEAM FAILED DUE TO THE OUT DOOR MOISTURE CAUSING THE CAR TO UNSAFELY LEAVE THE ROAD WAY AND CRASH DUE TO UNABLE TO SEE THE ROAD WAY OR ROAD SIDE WHILE ON THE HIGHWAY, THE MOISTURE SHORTS OUT THE LIGHTING UNTILL THEY DRY OUT DAYS WEEKS LATER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10807150November 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLAMP ON THE DRIVER'S SIDE FILLED WITH CONDENSATION AND WATER. THE LOW BEAM WENT OUT. IT CAME BACK ON AFTER A FROST. IT WENT OUT AGAIN WHILE I WAS DRIVING. THE NEXT DAY THE HIGH BEAM AND OTHER LIGHTS WERE OUT. TODAY, THE HIGH BEAM IS WORKING. BECAUSE OF THE FAULTY HEADLAMP, I RECEIVED A TICKET. SOME 2010 CADILLAC SRX VEHICLES HAVE A RECALL FOR THIS PROBLEM, OTHERS DON'T. MINEDOESN'T BECAUSE IT IS FROM ANOTHER FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794494November 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CAUSED THE GEAR SHIFT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787646November 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 77,921.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787546November 1, 2015
EXTERIOR LIGHTING
CONDENSATION IN BOTH HEADLIGHTS HAVE CAUSED BOT HEADLIGHTS TO GO OUT. FIRST HEADLIGHT WENT OUT WHILE RAINING AT NIGHT ON A SECONDARY ROAD. ABOUT 5 DAYS LATER AFTER THE CONDENSATION DRIED THE HEAD LIGHT CAME BACK ON. THIS TIME THE LEFT HEADLIGHT WENT OUT AFTER A PROLONGED RAIN AND NOW THE RIGHT HEADLIGHT IS OUT DUE TO CONDENSATION IN THAT ENCASEMENT. I BOUGHT THE GM MAJOR GUARD WARRANTY AND WAS TOLD THIS WAS BUMPER TO BUMPER COVERAGE, YET AM BEING TOLD BY THE DEALERSHIP AND GM THIS IS NOT COVERED. THIS IS AN OBVIOUS MANUFACTURING DEFECT WHICH IS A A TRUE SAFETY CONCERN. WHY IS GM NOT BEING HELD ACCOUNTABLE FOR THIS. THIS EVENTUALLY RESULT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787067October 29, 2015
ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS, SUSPENSION
I HAVE HAD MY CAR 6 YEARS AND IT HAS BEEN IN THE SHOP OVER AND OVER FROM THE ENGINE LIGHTS ,STABILIZE BAR, POWER STEERING, TRANSMISSION PROBLEM, ANTI LOCK BRAKE AND TRACTION CONTROL LIGHT, SECURITY LIGHT, CATALYTIC CONVERTOR, WOULD NOT START, REMOTE NOT DETECTED, SUNROOF LEAKS, OIL LEAK, SEAT BELT, BRAKES PROBLEM, GAS MILE NOT ACCURATE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787101October 29, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS FAILED AND THAT THERE WAS WATER INSIDE THE SEALED HEAD LAMP UNIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787104October 29, 2015
EXTERIOR LIGHTING
PASSENGER SIDE FRONT SEALED HEADLAMP HAD A BUILD UP OF WATER AND SHORTED OUT. WHILE DRIVING ON THE HIGHWAY.RT. 495 IN MA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786651October 28, 2015
EXTERIOR LIGHTING
BOTH HEAD LIGHTS FILLED UP WITH SO MUCH CONDENSATION IT SHORTED THE BULBS TO WHERE THEY DID NOT WORK AT ALL....IN THE RAIN...LATE AT NIGHT!...ON THE HIGHWAY WITH CHILDREN IN THE CAR!! I WAS UNABLE TO SEE ANYTHING AND HAD TO USE FLOOD LAMPS ON MY DRIVE HOME WITH MY CHILDREN IN THE CAR IN THE CITY AND ON THE HIGHWAY. LOOKED THIS UP AND IT IS VERY COMMON FOR THIS MAKE AND MODEL....THIS IS A HUGE SAFETY CONCERN. THERE COULD HAVE EASILY BEEN A CRASH OR FATALITY IF I WAS NOT COMFORTABLE DRIVING IN UNCOMFORTABLE CONDITIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786501October 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE NOTICED THAT IT HAS BEEN A LOT OF COMPLAINTS ABOUT THE HEADLIGHTS ON CADILLAC SRX AND IT IS VERY EXPENSIVE JUST TO REPLACE THE PART. THE LIGHT JOUST GOES OUT IF YOUR DRIVING OR NOT AND IT SHOULD BE A RECALL ON THIS BEFORE SOMEONE HAS A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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