Cadillac SRX Complaints (2010)

474 consumer complaints on file.

#11164253December 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. WHILE ATTEMPTING TO SWITCH GEARS, THE VEHICLE WOULD JOLT AND TAKE EXTRA TIME TO SHIFT INTO GEAR. THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,291. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164051December 30, 2018
EXTERIOR LIGHTING
THE LIGHTS ARE EXTREMELY DIM. VERY DANGEROUS ON THE ROAD. I'VE REPLACED THE FUSES FOR THE HEADLIGHTS. I'VE REPLACED THE ENTIRE HEADLIGHT ASSEMBLY AND STILL NO LUCK. ONE DONE RESEARCH ONLINE AND THERE ARE NUMEROUS PEOPLE COMPLAINING ABOUT THIS ISSUE. CADILLAC WILL NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163953December 29, 2018
SERVICE BRAKES, ENGINE
TWO INCIDENTS THAT ENDANGERED MY LIFE AS WELL AS OTHERS. VEHICLE WITH 26,000 MILES DRIVING ON INTERSTATE AT 65 TO 70 MPH ALL OF A SUDDEN VEHICLE STOPS COMPUTER SAYS ENGINE POWER REDUCED TRAFFIC BEHIND WAS LUCKY ABLE TO AVOID HITTING ME. SECOND INCIDENT LAST WEEK ON INTERSTATE TRAFFIC ALL STOPPED DUE TO CONSTRUCTION I HAVE LITTLE TO NO BRAKES FORTUNATELY I WAS ABLE TO SWERVE OFF TO MY RIGHT SITUATION VERY VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162159December 18, 2018
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT DOES NOT WORK AS CONDENSATION BUILD UP BLOWS OUT THE LAMP. THIS HAS BEEN REPLACED TWO TIMES AND IS NOW OUT THE THIRD TIME. THIS IS A SAFETY ISSUE ON THIS MODEL AND CADILLAC DOES NOT EVEN MAKE A REPLACEMENT THAT DOES THE SAME THING AFTER A SHORT PERIOD OF TIME THAT A NEW UNIT HAS BEEN INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161859December 16, 2018
EXTERIOR LIGHTING
HEAD LIGHT ARE MOIST AND VERY LOW AND I BARELY CAN SEE AT NIGHT , IT'S A MANUFACTURER ISSUE AND I CAN'T AFFORD TO FIX IT IN MY OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156496December 6, 2018
ENGINE
AT 96,126, THE SERVICE ENGINE LIGHT CAME ON. TOOK TO CADILLAC DEALER AND WAS TOLD THAT CODE P0017 CAME UP AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HAD THE TIMING CHAIN REPLACED. AT 122,962, THE SERVICE ENGINE LIGHT CAME ON. TOOK BACK TO SAME CADILLAC DEALER AND WAS TOLD THE CODE P0017 CAME UP AGAIN AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED ONCE AGAIN AFTER ONLY 26,836 MILES ON THE FIRST REPLACED TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156083December 5, 2018
UNKNOWN OR OTHER
WHILE DRIVING MY CAR LOSES THE POWER TO ACCELERATE WHEN TRAVELING 5 MILES PER HOUR TO GO FASTER, THE RPM'S GO UP BUT THE CAR DO NOT ACCELERATE. IN MY RESEARCH THIS IS HAPPENING TO A LOT OF CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155952December 4, 2018
EXTERIOR LIGHTING
I SAE THAT IN CALIFORNIA THERE WAS A CLASS ACTION FILED AGAINST GM FOR FAULTY HEADLIGHTS. ONE OF MY HEADLIGHTS JUST WENT OUT AND I AM LOOK FOR A FIX/REPLACEMENT. I CHANGED THE BULB BUT THAT DID NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154152November 27, 2018
EXTERIOR LIGHTING
DUE TO BAD SEALS IN HEADLIGHTS AND CONDENSATION LIGHTS ARE ALWAYS DIM TO THE POINT CANNOT SEE TO DRIVE VEHICLE AT NIGHT EVEN AFTER CHANGING BULBS. CADILLAC STILL USING FAULTY HEADLIGHTS WITH BAD SEALS WHEN REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154178November 27, 2018
POWER TRAIN, EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM DUE TO MOISTURE FROM A LACK OF SEALING.THERE ALSO SEEMS TO BE A LOT OF OTHERS OWNERS HAVING PROBLEMS WITH TIMING CHAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153542November 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152536November 19, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141788October 22, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS LIGHTS ARE NOT PROPERLY WORKING. THEY'RE COMPLETELY OUT!!! WE CAN'T DRIVE AT NIGHT UNLESS WE USE THE HIGH BEAMS. MY HUSBAND AND I HAD A FRIEND REPLACED THE BULBS ON THE SIDE OF THE HEADLIGHTS BECAUSE WE THOUGHT THAT THEY WERE THE ISSUE. THE MAIN CENTER LIGHTS WERE STILL OUT. WE TOOK IT TO DISCOUNT AUTO PARTS AND WE WERE TOLD THAT THE WRONG BULBS WERE USED. AFTER WE PURCHASED WHAT WE THOUGHT WAS THE CORRECT BULBS, THE WORKER VOLUNTEERED TO PUT THEM IN FOR US. AFTER HE WAS DONE, THE LIGHTS STILL DIDN'T COME ON. WELL, THE LIGHTS ON THE SIDE WORKED BUT NOT THE MAIN CENTER LIGHTS. ANYWAY, I GOGGLED THIS TO SEE IF ANYONE ELSE WAS EXPERIENCING THE SAME ISSUE. OMG! SO MANY PEOPLE ARE HAVING THE SAME EXACT ISSUE. A FEW PEOPLE WENT TO THE CADILLAC DEALER HAD THE LIGHTS FIXED AND AFTER A FEW WEEKS, THE LIGHTS WERE OUT AGAIN. SOME PEOPLE TRIED FIXING THE ISSUE THEMSELVES AND AFTER WORKING FOR A FEW WEEKS, LIGHTS WERE OUT AGAIN. YESTERDAY, I SAW TWO OF THE SAME CADILLACS SRX AND NOTICED THE SAME THING. THE FRONT LIGHTS WERE OUT AND VERY DIM SUCH AS OURS. THIS IS VERY DANGEROUS!! PEOPLE'S LIVES ARE IN DANGER. WE NOTICED IT WHEN MY HUSBAND HAD TO RUSH ME TO THE ER LATE LAST YEAR OR EARLIER THIS YEAR. IT WAS AROUND 11 PM AND THE STREET WE HAD TO DRIVE DOWN WAS COMPLETELY DARK. IT WAS A TWO WAY STREET AND WE HAD NO CHOICE BUT TO USE THE HEAD BEAMS WHEN NO CARS WAS COMING ON THE OTHER SIDE. WE WAS SO FRIGHTENED WHEN WE HAD TO TURN THEM OFF BECAUSE HOW DARK IT WAS. THERE WERE NO STREET LIGHTS UNTIL WE GOT CLOSE TO THE HOSPITAL. WE HAD DATE NIGHT AND STAYED AT A HOTEL AND THE AREA WAS AROUND AN INDIAN RESERVATION WHICH IS VERY DARK. JUST THOUGHT I WOULD MENTION OUR EXPERIENCE AND HOW THIS ISSUE IS PUTTING PEOPLE'S LIVES IN HARMS WAY. I SUGGEST THAT GM AND CADILLAC FIXED THIS PROBLEM THAT MAY BE DUE TO MOISTURE COMING IN AS STATED FROM OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141815October 22, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS HAVE BUILT UP CONDENSATION IN THEM WHICH NOT ONLY MAKES IT VERY DIFFICULT FOR ME TO SEE AT NIGHT TIME BUT ALSO MAKES IT DIFFICULT FOR OTHER DRIVERS TO SEE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140515October 15, 2018
EXTERIOR LIGHTING
HEADLIGHT HOUSING IS NOT SEALING PROPERLY. WATER CAN PENETRATE INSIDE ASSEMBLY AND THEN CONDENSATE. THIS LEADS TO CLOUDED HEADLIGHTS WHICH DOES NOT PROPERLY ILLUMINATE THE ROAD. FURTHERMORE, IT CAUSES ONCOMING DRIVER TO MISCALCULATE VEHICLE LOCATION AND DISTANCE. THIS ISSUE IS PREVALENT THROUGHOUT THIS HEADLIGHT STYLE. MANUFACTURER SHOULD BE HELD RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139361October 9, 2018
EXTERIOR LIGHTING
MY WIFE WAS 25 MILES FROM HOME AT 10:30 PM AND CALLED ME STATING THAT NEITHER HEADLIGHT WAS WORKING. BOTH HAD CONDENSATION IN THE HOUSING. ONLY ALTERNATIVE WAS TO TOW IT HOME OR DRIVE WITH FOG LAMPS ON.NEITHER HEADLIGHT IS WORKING, HIGH OR LOW BEAM. THIS IS TOTALLY UNACCEPTABLE FOR A VEHICLE WITH 60,000 MILES. CALLED CADILLAC AND WAS TOLD YOU ARE OUT OF WARRANTY, YOU WILL PAY ALL COSTS TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132158September 28, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE SO DIM ONCOMING CARS DO NOT SEE ME AND HAVE SWERVED INTO MY LANE IN ATTEMPT TO PASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128468September 10, 2018
EXTERIOR LIGHTING
HEADLIGHTS WERE IMPROPERLY SEALED OR POORLY SEALED ALLOWING WATER TO CONDENSATE INSIDE THE HEADLIGHT HOUSING. THIS CREATES A SAFETY HAZARD. WATER CONTINUES TO CONDENSATE IN THE HOUSING AND THEN STARTS POOLING. THIS CAN LEAD TO GETTING WATER IN THE HEADLIGHT ELECTRICAL CIRCUITS CAUSING ELECTRICAL SHORTAGES WHICH CAN ULTIMATELY LEAD TO A FIRE. THIS IS A A VERY COMMON ISSUE AND NEEDS TO BE RESOLVED INSTEAD OF PINNING IT ON OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122356August 25, 2018
POWER TRAIN
CONTINUE TO DRIVE AFTER STOPPING THE CAR, TRANSMISSION WILL SHIFT FROM FIRST GEAR INTO SECOND GEAR AND STUCK THERE, THEN THE GEAR WILL SHIFT NORMALLY ONLY AFTER U BRING THE CAR TO A TOTAL STOP AND DRIVE AGAIN. HAPPENED TO ME SEVERAL TIMES AFTER I STOPPED THE CAR AT A TRAFFIC LIGHT BEFORE I WAS TRYING TO GET ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121242August 21, 2018
ENGINE
MY SERVICE LIGHT CAME ON AND THE DEALER SAID ITS CODE IS POO17. THE INFORMED ME THEIR MIGHT BE A RECALL SO I AM CHECKING TO SEE HE SAID CADILLAC DID HAVE ONE FOR 2004-2009
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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