Cadillac DTS Complaints

527 consumer complaints on file.

#10930048December 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE APPROACHING A STOP SIGN, AN OIL ODOR WAS COMING FROM THE ENGINE. THE CONTACT NOTICED THAT GRAY SMOKE WAS COMING FROM THE HOOD OF VEHICLE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE HE WAS INFORMED THE OIL PAN GASKET WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,450.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10919910October 28, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL PUMP RELAY MELTED REPLACED REAR FUSE BOX AND RELAY TRIED TO START VEHICLE ON 6 JUNE 2016 VEHICLE WOULD NOT START AT ALL. HAD VEHICLE TOWED IN TO DIAGNOSE $81.99 JUST PURCHASED ABOUT 6 MONTHS AGO. PURCHASED A WARRANTY BUT THIS PROBLEM WAS NOT COVERED. I HAVE NEVER HAD THIS EXPERIENCE WITH A VEHICLE. AFTER EXTENSIVE READING I FIND THIS IS A PROBLEM WITH A VARIETY OF CADILLAC VEHICLES. I HAD TO PAY $796.43, PARTS WERE $397.51.THIS SHOULD HAVE NEVER HAPPEN AND COULD HAVE CAUSED MAJOR DAMAGE. SINCE CADILLAC KNOW THIS IS A PROBLEM I FEEL I SHOULD BE REIMBURSED FOR MY SUFFERING AND PAIN. THIS PROBLEM COULD HAVE RESULTED IN A FIRE STARTING IN THE SEAT AREA. I PROBABLY WOULD NOT HAVE KNOWN UNTIL IT WAS TO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918769October 25, 2016
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
HEATED AND COOLED SEATS STOPPED WORKING WHILE DRIVING AFTER BURNING SMELL AND SMOKE THAT WAS COMING FROM UNDER PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908661September 22, 2016
SERVICE BRAKES
WHEN TRAVELING ON HIGHWAY MY CRUISE CONTROL KEPT TURNING ITSELF OFF AND ON. A DRIVER TRAVELING BEHIND ME LET ME KNOW THAT MY BRAKE LIGHTS WERE STAYING ON AS IF I WERE RIDING THE BRAKE (WHICH I WAS NOT) AND THEN WOULD GO OFF AGAIN - THIS KEPT REPEATING. IT SEEMED THIS WAS WHY THE CRUISE CONTROL WAS NOT WORKING, AS IT WOULD GO OFF WHEN IT SEEMED LIKE THE BRAKE WAS ON & BACK ON WHEN THE BRAKE WENT OFF. I HAVE SINCE SEEN REPORTS ON LINE OF THIS HAPPENING WITH OTHER CADILLACS AND IS A PROBLEM WITH THE BRAKE LIGHT SWITCH. THIS IS A SAFETY PROBLEM AS VEHICLES BEHIND ME DO NOT KNOW WHEN I AM ACTUALLY BRAKING. I FEEL THERE SHOULD BE A RECALL BUT HAVE NOT BEEN NOTIFIED OF ONE, NOR HAVE I FOUND ONE WHEN SEARCHING ON LINE. I HAVE SINCE LEARNED THAT OTHER VEHICLES (GM, BUT NOT CADILLACS) HAVE HAD SAFETY RECALLS FOR THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903080September 1, 2016
STEERING
POWER STEERING FLUID IS SQUIRTING ALL OVER MY ENGINE COMPARTMENT. THERE IS A RECALL FOR THE MAKE MODEL AND YEAR OF MY VEHICLE, BUT CADILLAC KEEPS TELLING ME THAT IT'S NOT A PROBLEM FOR MY VIN. WHEN I DRIVE THE CAR, POWER STEERING FLUID CONTACTS THE HOT ENGINE PARTS AND BEGINS SMOKING. THEY'VE HAD A RECALL FOR THIS. I DON'T WANT MY CAR TO CATCH FIRE SO I STOPPED DRIVING IT. I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT THEY ALREADY KNOW IS A PROBLEM, HENCE THEIR OWN RECALL. THEY TELL ME I'LL HAVE TO PAY FOR THE REPAIR AND IF IT'S PART OF THE RECALL, I MIGHT GET REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898653August 25, 2016
UNKNOWN OR OTHER
LANE DEPARTURE SYSTEM HAS GONE OUT TWO TIMES IN LESS THAN 45,000 MILES. THIS IS A SYSTEM TO WARN YOU WHEN YOU CROSS OVER INTO ANOTHER LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884087July 11, 2016
AIR BAGS, SEAT BELTS
AIR BAG DIDN'T DEPLOY AFTER HEAD ON COLLISION TRAVELING 23 MILES PER HOUR, ON A CITY STREET, GOING STRAIGHT. CAR WAS CONSIDERED TOTALED BY USAA.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10882661July 5, 2016
STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING 40 MPH, THE STEERING WHEEL REQUIRED MORE FORCE TO MANEUVER AND SMOKE APPEARED FROM THE HOOD. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SIDE AND OBSERVED THAT THE POWER STEERING HOSE WAS LEAKING SEVERELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V105000(STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,179.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881319June 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, UNKNOWN OR OTHER
THE ABS WILL RANDOMLY APPLY IN GOOD DRIVING CONDITIONS FOR NO REASON WHEN THE BRAKES ARE APPLIED CAUSING YOU TO POTENTIALLY LOOSE CONTROL OF THE VEHICLE. HAD THE ABS MODULE REPLACED AND ISSUE HAPPENED AGAIN 3 MONTHS AFTER VERY COSTLY REPAIR. NOTE: VEHICLE HAD A CODE "YAW RATE SENSOR"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872838June 6, 2016
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE STATING #14299 IGNITION KEY ROTATION WAS AN ISSUE. STATED SERVICE HAD NOT BEEN COMPLETED. I HAD INSTALLED AND PAID FOR A COMPLETE NEW IGNITION UNIT EARLIER THIS SPRING AT A COST OF $400.OO PLUS. I AM NOT HAPPY TO KNOW THE OLD UNIT NEEDED RECALL, AND FURTHER THAT MY DEALER NEVER NOTIFIED THE MANUFACTURER. I BELIEVE I HAVE A REFUND DUE AT THIS TIME. PLEASE REPLY AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871342May 28, 2016
UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY THERE WAS A LOUD POPPING SOUND FROM THE REAR PASSENGER DOOR WINDOW AND THE WINDOW SUDDENLY DROPPED COMPLETELY INTO THE DOOR AND WOULD NOT ROLL BACK UP. 3 WEEKS LATER THE FRONT PASSENGER DOOR WINDOW DID THE EXACT SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870683May 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE KEY FOBIK AND IGNITION KEY FAILED TO OPEN THE DOORS OF THE VEHICLE. AS A RESULT, THE CONTACT WAS UNABLE TO ENTER THE VEHICLE. THE CONTACT MENTIONED THAT THE KEY FOBIK BATTERY WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863707May 7, 2016
EXTERIOR LIGHTING
HEADLIGHTS FLICKERS AND THEN TURNS OFF. RANDOM LEFT AND RIGHT SIDE, TOOK CAR TO DEALER WHILE STILL UNDER WARRANTY 4 TIMES, THEY SAID THEY COULDN'T FIND ANYTHING WRONG ... BS 😡 !! I FIRST NOTICED THE PROBLEM AT 28,000 MI & STILL THE SAME AT 50,000 MI ... WAITING FOR A RECALL ?? COME GM THIS CAR WAS NOT CHEAP !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863559May 6, 2016
STEERING
HAD TO REPLACE THE POWER STEERING HOSE (#06V105000) AND WHEN I NOTICED THAT THIS WAS A RECALL ITEM I CALLED CADILLAC FOR REIMBURSEMENT. I WAS TOLD MY VIN WAS NOT INCLUDED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854634April 10, 2016
EXTERIOR LIGHTING
HEADLIGHTS FLICKER AND GO OUT. IF YOU TURN AUTO OFF AND BACK ON, THE HEADLIGHTS COME BACK ON, BUT DO NOT STAY ON. . RIGHT SIDE MORE OFTEN THEN LEFT, BUT BOTH FLICKER AND TURN OFF. THIS CONDITION WAS THERE WHEN THE CAR WAS ONLY A YEAR OLD BUT WASN'T VERY BAD SO DIDN'T GET IT FIXED UNDER WARRANTEE. NOW THE PROBLEM IS A SAFETY HAZARD, BUT CANNOT GET ANY DEALER TO EVEN LOOK AT THE PROBLEM. THERE WAS A BROAD RECALL BY GM COVERING MANY OTHER MODELS AND YEARS, BUT THIS ONE WASN'T LISTED. IF THERE IS EVER A LOSS IN HEADLIGHTS AT NIGHT RESULTING IN AN ACCIDENT, GM MAY FINALLY SHOW SOME INTEREST. THIS USUALLY OCCURS WHEN MOTION HOWEVER NOT 100%. THIS STARTED BACK IN 2007 AND HAS BEEN INTERMITTENT SINCE THEN. THIS HAS BEEN DISCUSSED WITH DEALERS IN WISCONSIN AND FLORIDA TO NO SATISFACTION BECAUSE THE CAR IS NOT ON ANY RECALL LIST FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840169March 6, 2016
EXTERIOR LIGHTING
LEFT HEADLIGHT FLICKERS & WILL GO OFF ON IT'S OWN. HAVE REPLACED EXTERIOR LIGHT ASSEMBLY TWICE. ONE USED AND ONE WITH NEW BUT NOTHING HAS CHANGED. STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836236February 15, 2016
EXTERIOR LIGHTING
BOTH HEADLIGHTS WILL RANDOMLY COME ON AND THEN GO OFF. TURNING THE SWITCH OFF AND BACK ON WII RE ILLUMINATE THE LIGHTS. THIS WILL HAPPEN SEVERAL TIMES, ANDI FEEL THIS TO BE A SERIOUS SAFTEY ISSUE. GENERAL MOTORS HAS YET TO OFFER ANY RECALL ON THIS ISSUE THAT I KNOW OF. THIS HAPPENS USUALLY WHEN DRIVING OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825901February 12, 2016
ENGINE
EXCESSIVE ENGINE OIL LEAKS AND USAGE.PARKED AND DRIVING.I HAVE BEEN INFORMED BY SEVERAL MECHANICS THAT THIS IS A VERY TYPICAL PROBLEM WITH THE NORTHSTAR ENGINE BUT I DONT BELIEVE IT SHOULD BE SO.THE ESTIMATED COST TO ATTEMPT A FIX RUNS UP INTO THE $1000S OF DOLLARS .I THINK THAT GENERAL MOTORS SHOULD BE AT MINIMUM PARTIALLY RESPONSIBLE FOR THIS DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825447February 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE HAVING THE VEHICLE SERVICED, THE CONTACT OBSERVED OIL LEAKING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823262January 30, 2016
SERVICE BRAKES
I PURCHASED MY 2009 DTS CADILLAC FOLEY IN NOV. OF 2008. PRESENTLY I HAVE ABOUT 35,000 MILES ON THE VEHICLE. I SERVICED MY BRAKES ABOUT A YEAR AGO. THERE HAS BEEN NO SIGN OF BRAKE FLUID LEAKING. IN DRIVING FROM CHICAGO NORTH TO HIGHLAND PARK ILLINOIS ON THE EXPRESSWAY, I HAD TO MAKE A SUDDEN STOP WHEN THE TRAFFIC SUDDENLY CAME TO A HALT IN FRONT MY VEHICLE. I WAS ABLE TO STOP WITHOUT AN INCIDENT. ON RESUMING DRIVING, THE BRAKE PEDAL NEEDED TO BE PUSHED TO THE FLOOR IN ORDER TO STOP THE CAR. I GOT OVER TO THE RIGHT LANE AND DROVE CAUTIOUSLY TO MY HOME AND THEN TOOK THE VEHICLE TO THE SERVICE STATION WHERE I HAD THE BRAKES SERVICED. I WAS INFORMED THE BRAKE FLUID LINES WERE CORRODED AND WERE LEAKING. THERE HAD BEEN NO SIGNS OF LEAKING IN MY CARPORT CONCRETE FLOOR. THE SERVICE MECHANIC TOLD ME ON REPLACING THE TWO LINES TO THE REAR BRAKES AND THAT ALL OF THE LINES WERE ORDINARY STEEL. APPARENTLY THE SUDDEN STOP I MADE BURST THE CORRODED BRAKE FLUID LINES. THE SERVICE MECHANIC REPLACED THE LINES TO THE REAR BRAKE WITH VINYL COATED LINES, PHOTO ATTACHED. MY DAUGHTER AND I COULD HAVE BEEN KILLED IF I HADN'T ALLOWED ENOUGH SPACE TO THE VEHICLE AHEAD FOR JUST SORT OF AN INCIDENT. THIS IS THE THIRD CADI THAT I HAVE OWNED SINCE YOUR OLDSMOBILE DIVISION WAS ELIMINATED. I WOULD STRONGLY RECOMMEND THAT GENERAL MOTORS ISSUE AN ALERT TO CADI OWNERS AND OTHER GENERAL MOTORS VEHICLE OWNERS, OF THE NEED TO EXAMINE THE BRAKE LINES FOR CORROSION. FURTHER, IF THE PRESENT GM CARS DON'T USE COATED BRAKE LINES, THE COATED LINES NEED TO BE USED. MY CONCERN IS THAT OTHER CADI OWNERS NEED TO BE MADE AWARE OF THIS SITUATION. IN MY OPINION, CADI NEEDS TO NOTIFY CADI OWNERS THAT BRAKE LINES NEED TO BE INSPECTED IF OTHER ARE SERVICING CADI, IF INDEED CADI DOES BRAKE LINE INSPECTIONS AND TO PROVIDE CORROSION PROTECTED BRAKE LINES. [XXX] , FELLOW ASCE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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