Cadillac DTS Complaints

527 consumer complaints on file.

#10553384November 20, 2013
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM
2010 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552764November 18, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLIGHT FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE PASSENGER'S SIDE HEADLIGHT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE LATER OCCURRED ON THE DRIVER'S SIDE HEADLIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552463November 15, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LIGHT WOULD FAIL SPORADICALLY. THE CONTACT MENTIONED THAT IT WAS NOT THE BULB BURNING SINCE THE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552022November 13, 2013
EXTERIOR LIGHTING
WHEN HEADLIGHTS ARE ON AUTO, OR MANUAL, THE LIGHTS FLICKER, TURN OFF, SHUT OFF WHILE DRIVING. I HAVE TO TURN THE HEADLIGHTS OFF AND THEN BACK ON THUS FAR. I FIND THIS TO BE A SAFETY ISSUE AND DON'T KNOW THE CAUSE, HAVE CONTACTED GENERAL MOTORS TO FIND IF THERE ARE ISSUES KNOWN TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551781November 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE ON A TRIP IN WISCONSIN, I WAS TRAVELING AT NIGHT ON A 4-LANE HIGHWAY WITH TWO FRIENDS IN THE CAR AT A SPEED OF 65 MPH. BOTH HEADLIGHTS WENT OUT WITH NO INDICATION OF FAILURE ON THE DASH. THANKFULLY, WE WERE THE ONLY ONES ON THE ROAD. I SLOWED DOWN AND PULLED TO THE SIDE AS BEST AS I COULD SEE. UPON STOPPING THE CAR, I SWITCHED THE LIGHT SWITCH ON AND OFF SEVERAL TIMES UNTIL BOTH HEADLIGHTS CAME ON AGAIN. I PULLED BACK ON THE ROAD TO PROCEED - AGAIN NO INDICATION ON THE DASH THAT ANYTHING WAS WRONG WITH THE HEADLIGHTS. A FEW MILES DOWN THE ROAD, ONE HEADLIGHT WENT OUT. I SWITCHED THE HEADLIGHTS ON-OFF SEVERAL TIMES AND BOTH CAME ON AGAIN. I TOOK THE CAR TO THE DEALER ON 28SEP2009 AND THEY REPLACED BOTH HEADLIGHTS UNDER WARRANTY. A FEW WEEKS LATER ON 4DEC2009, I RETURNED THE CAR TO THE DEALER BECAUSE THE RIGHT HEADLIGHT CONTINUED TO GO OUT WITH NO INDICATION ON THE DASH. THE DEALER REPLACED THE RIGHT HEADLAMP AND I HAD NO FURTHER PROBLEMS UNTIL RECENTLY. I RETURNED THE CAR TO THE DEALER 8NOV2013 BECAUSE THE LEFT HEADLIGHT WOULD GO OUT, COME BACK ON, GO OUT, COME BACK ON, ETC. WITH NO WARNING OR INDICATION ON THE DASH. THIS IS A BIG SAFETY ISSUE!!!!! IF YOU READ SOME BLOGS ON THIS PROBLEM ON THE INTERNET, YOU WILL FIND THAT THIS IS NOT A UNIQUE CASE - AND THERE IS NO EXPLANATION WHY IT OCCURS. IF THE HEADLIGHTS GO OUT, YOU SHOULD GET AN INDICATION ON THE DASH THAT A LAMP IS BAD. CERTAINLY, BOTH LIGHTS SHOULD NEVER GO OUT AT ONCE WHILE YOU ARE TRAVELING. IT IS EXTREMELY EXPENSIVE TO REPLACE HEADLAMPS IN THIS CAR >$550 PER LIGHT!!!!! MORE IMPORTANTLY, I CANNOT BELIEVE THERE IS NO INVESTIGATION INTO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549845October 28, 2013
STEERING
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A CEMENT WALL BUT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,730. UPDATED 12/04/13*LJ ..UPDATED 12-05-13 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10549419October 24, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC DOTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT THE BRAKE LIGHTS AND THE STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 41,000. ..UPDATED 12-30-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547780October 13, 2013
ELECTRICAL SYSTEM, SEATS
MY WIFE AND I TURNED ON OUR SEAT HEATERS, AND BOTH NOTED A SMELL OF BURNING WIRE AND PLASTIC. WE EVACUATED THE VEHICLE. I THEN PROCEEDED TO CHECK UNDER THE PASSENGER SEAT WHERE THE SMELL WAS COMING FROM. I VISUALLY NOTED A SMALL AMOUNT OF WHITE SMOKE. I HAVE SINCE PULLED THE FUSE FOR THE HEATED/COOLED SEAT MODULE, AND REPAIRED IT. THERE SHOULD BE A RECALL ON THIS IF NOT I'M ALMOST SURE A CLASS ACTION LAWSUIT WILL BE IN GM'S NEAR FUTURE FOR SUCH A DANGEROUS FAULT. UPON REPLACEMENT OF THE MODULE I NOTE SEVERAL BURNT WIRES AND MELTED CONNECTORS ON THE MODULE. NOT EVEN A WEEK AFTER I REPLACED THE MODULE IT HAPPENED A SECOND TIME! THIS TIME THERE WAS EVEN MORE SMOKE AND I WAS SURE THERE WAS A FIRE. THERE WASN'T; JUST BURNING WIRES AGAIN. DEALERS CHARGE UPWARDS OF $800.00 FOR THIS REPAIR!! A HIGH PRICE TO PAY FOR NOT WANTING TO BE SET ABLAZE FOR WARM OF VENTILATED SEATS JUST FOR IT TO DISASTROUSLY FAIL AGAIN! DO SOMETHING ABOUT IT GM! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10546894October 5, 2013
SEATS
THE HEATED/COOLED SEATS STOPPED WORKING. LATER THEY STARTED WORKING AGAIN. THIS CYCLE OF WORKING/NOT WORKING CONTINUED FOR A FEW MONTHS THEN THEY QUIT COMPLETELY. AFTER SEARCHING ONLINE FOR SOLUTIONS, I FOUND THAT THE DTS, BUICK LUCERNE, AND A FEW OTHER GM VEHICLES HAVE THIS SAME PROBLEM. THE WIRING CONNECTOR UNDER THE PASSENGER SEAT OVERHEATS AND MELTS CAUSING A POOR CONNECTION RESULTING IN THE HEAT/COOL SETTINGS TO MALFUNCTION AND NOT WORK. THIS IS A FIRE HAZARD! GM IS CHARGING PEOPLE AROUND $1000 TO DIAGNOSE AND REPAIR THE PROBLEM WHEN IT'S THEIR OWN FAULTY ENGINEERING. THERE SHOULD BE A SAFETY RECALL ON ALL THE VEHICLES WITH THIS PARTICULAR TYPE OF CLIMATE CONTROLLED HEATED/COOLED SEATS AND SHOULD BE NO CHARGE FOR THE REPAIR. IF I COULD SEND PICTURES I WOULD LET YOU SEE THE MELTED AND BURNED WIRING CONNECTOR IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546555October 2, 2013
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE FACTORY JACK FAILED TO HOLD THE VEHICLE WHILE THE CONTACT WAS CHANGING A TIRE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE JACK WAS NOT REPLACED. THE VIN AND FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537697August 28, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT A GASOLINE ODOR EMITTED IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS HAVING A CRACKED FUEL PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 144,205. ..UPDATED 09/30/13 *BF UPDATED 10/24/13*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535801August 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE PASSENGER'S SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. THE AIR BAGS FAILED O DEPLOY. THE CONTACT SUSTAINED A FRACTURED ELBOW AND BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10533340August 3, 2013
EXTERIOR LIGHTING
WHAT WOULD APPEAR TO BE A BURNED OUT BLINKER BULB HAS NOW TURNED INTO A RIDICULOUS MESS ESPECIALLY WITH THE FEW SEARCHES I HAVE CONDUCTED ON THIS ISSUE SO FAR ESPECIALLY OWNING THE VEHICLE FOR LESS THAN 5 DAYS (PURCHASED USED) NOT ONLY IS THIS A HEAT ISSUE FROM THE BULB THE PLASTIC HOUSING HAS BECOME SO BRITTLE THAT IT IS FALLING APART INTO SMALL PIECES & DUST SO, ONCE MY BULB FELL OUT OF ITS RESPECTIVE PLACE IN ITS SOCKET IT WAS RESTING ON THE HOUSING I WOULD SAY I HAVE A UNEVEN LARGE OPENING THE SIZE OF A TANGERINE WHERE THE BLINKER BULB USED TO RESIDE. GOOD THING I CHECKED TO SEE WHERE ALL THE SMOKE WAS COMING FROM AND TO INVESTIGATE THE BURNING GOING ON I AM EXTREMELY DISAPPOINTED IN WHAT I HAVE READ ABOUT THIS THUS FAR SO MUCH SO, IT MAKES ME WONDER ABOUT THE REST OF THE VEHICLE IT MAKES ME WONDER IF I HAVE MADE A MISTAKE SO TO THINK THAT A NEW REPLACEMENT COST WELL OVER $700.00 I AM NOT HAPPY OVER THIS ISSUE OVER POOR PLASTICS DETERIORATING WITHIN 7 YEARS IN MY CASE EXTREMELY DISAPPOINTED...THIS IS A CADILLAC!!! MY STANCE IS...IF CADILLAC IS NOT HELD RESPONSIBILITY FOR THE QUALITY OF THEIR PARTS OR EVEN THEIR PRODUCT THEN THE MANUFACTURERS SHOULD BE! AND THIS IS A SAFETY ISSUE IN MORE THAN ONE WAY I DO NOT HAVE A USABLE BLINKER WHEN WANTING TO MAKE A RIGHT TURN UPON INSPECTING THE BURNING SMELL & SMOKE I DO BELIEVE A FIRE COULD HAVE HAPPENED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523140July 3, 2013
ELECTRICAL SYSTEM
DRIVING ALONG THE TURNPIKE ALL OF THE CAR'S WARNING LIGHTS CAME ON AND LOCKS BEGAN TO MALFUNCTION AND THERE WAS A BURNING SMELL, I THOUGHT THE CAR MAY OF BEEN ON FIRE WITH THE SMOKE AND ELECTRICAL SMELL. THE VEHICLE BEGAN TO SLOW SO I PULLED TO THE SIDE OF THE ROAD AS THE CAR WAS UNABLE TO BE DRIVEN AND HAD TO BE TOWED TO MECHANIC. THERE IS A SEVERE ELECTRICAL PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521917June 26, 2013
STRUCTURE:BODY, AIR BAGS
THE CADILLAC WAS STOPPED IN TRAFFIC ON THE HIGHWAY AND AIRBAGS FAILED TO DEPLOY WHEN REAR ENDED BY SEMI-TRUCK GOING POSSIBLY 40MPH CAUSING THE CADILLAC TO CRASH INTO THE CAR IN FRONT AS WELL. THE CAR WAS TOTAL LOSS, THE SPEED OF SEMI TRUCK IS UNKNOWN BUT SEEING THE CADILLAC WAS TOTAL LOSS AND WITH SERIOUS DAMAGE TO THE FRONT AND BACK OF THE VEHICLE THE AIRBAG SHOULD HAVE GONE OFF AND DID NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10515395June 6, 2013
FUEL SYSTEM, GASOLINE
FUEL RELAY KEEP BURNING MELTING DUE TO OVERHEAT. RELAY BOC IS UNDER THE BACK SEAT I DON'T THINK THAT SHOULD BE SAFE AND HAS TO BE RECALLED ALL DTS I HAVE THIS ONE HAPPENED OVER TWO MONTHS AGO THIS CAR WAS 93325K AT THAT TIME. MY OTHER 09 CADILLAC DTS HAS SAME PROBLEM AND IN DEALER SERVICE RIGHT NOW AND THAT CAR HAS 94200 K ON IT. BOTH 2009 DTS IS IT JUST A COINCIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515396June 6, 2013
FUEL SYSTEM, GASOLINE
FUEL RELAY MELTED I REPLACED IT AND MELTED AGAIN JUST LIKE MY OTHER CADILLAC DTS. BOTH ARE SAME YEAR AND ALSO SAME MILES. I GET THAT FIXED BY DEALER ON 03/26/2013 AND THIS ONE AT DEALER SINCE LAST MONDAY. PROBLEM RELAY BOXES IS GOING TO BE REPLACED JUST LIKE THE OTHER ONE. MELTING IS VERY DANGEROUS WHEN RELAY BOX RIGHT UNDER THE BACK SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513789May 28, 2013
ENGINE
I WAS BLOWN AWAY TO FIND OIL UNDER MY 07 DTS CADILLAC, THEN TO LEARN IT'S COMMON. THINKING IT WAS A DRAIN PLUG OR OIL FILTER CHANGED THE OIL. NO SUCH LUCK, IT'S THE ENGINE LOWER END LEAKING. THINKING IT WASN'T SO BAD TO NOT DRIVE I WATCHED THE OIL LEVEL CLOSELY. I NOTICED OIL FILM COVERING THE RIGHT REAR QUARTER PANEL AND REAR TRUNK LID AND A DRIPPY COATING OF OIL UNDER THE CAR. THIS MAKES IT A DANGER TO THE HIGHWAYS AND OTHER CARS BY LEAKING A QUART EVERY HUNDRED MILES. FOR DRIVERS NOT WATCHING OIL LEVELS THIS WILL TURN INTO A BROKEN DOWN CAR AT BEST, AN OIL FIRE VERY POSSIBLE ON THE ROAD THESE ARE NEVER SAFE. THIS HAS BEEN A COMMON PROBLEM WITH THE CADILLAC NORTHSTAR ENGINE FOR YEARS, I SAY IT'S TIME TO DO A RECALL FOR THIS PROBLEM BEFORE PEOPLE GET INJURED OR KILLED. A LITTLE PRO-ACTIVE RECALL IS IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512548May 17, 2013
STEERING
ATTEMPTING TO TURN AT INTERSECTION DURING RAIN STORM STEERING LOCKED FOR 5 TO 10 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512179May 15, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2006 CADILLAC DTS HID HEADLIGHT WILL INTERMITTENTLY, BUT NOT FREQUENTLY, SHUT OFF. YOU CAN RESTORE THE HEADLIGHT BY JUST SHUTTING THE HEADLAMP OFF AND BACK ON. MY UNDERSTANDING IS THIS IS A COMMON PROBLEM WITH THE EARLY GM HID SYSTEMS INCLUDED ON THE CADILLAC AND CORVETTE. I BELIEVE THIS IS DUE TO A DESIGN DEFECT. THERE IS NO INDICATION THIS WILL OCCUR AND THERE IS NO WARNING ON THE DASH OF ANY KIND. YOU SIMPLY HAVE DIMINISHED VIEW SUDDENLY WHICH IS A RISK TO BEING ABLE TO SEE WHAT IS IN THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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