Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10244493October 6, 2008
STRUCTURE
THE AUTOMOBILE DASHBOARD WHICH IS MADE OF PLASTIC SHATTERED LIKE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243851September 29, 2008
FUEL SYSTEM, GASOLINE
FUEL TANK LEAKAGE FROM FRACTURE OF THE FUEL TANK INLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243778September 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC), LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VISIBILITY:REAR WINDOW WIPER/WASHER, SERVICE BRAKES, ELECTRIC, INTERIOR LIGHTING, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
I OWN A 2002 BUICK RENDEZVOUS, IT IS THE WORST CAR I EVER BOUGHT, TRANSMISSION BROKE, ABS IS DAMAGED, COOLING SYSTEM HAS BEEN REPAIRED SEVERAL TIMES DASHBOARD LIGHTS ARE OUT OF CONTROL, CONDENSER IS CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243240September 23, 2008
SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE DRIVER'S SEAT BELT DID NOT LOCK AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER INJURED HER CHEST AND LEFT KNEE. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THEY REPAIRED THE FRONT END OF THE VEHICLE; HOWEVER, THEY STATED THAT THE SEAT BELTS WERE IN WORKING ORDER. THE CONTACT WAS INFORMED THAT THE CRASH WAS NOT SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. THE DEALER STATED THAT IF THE BRAKE PEDAL IS NOT DEPRESSED, THE SEAT BELT IS NOT SUPPOSED TO LOCK. THE MANUFACTURER STATED THAT SINCE THE DEALER STATED THAT THE SEAT BELT WAS NOT DEFECTIVE, NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10242488September 16, 2008
ELECTRICAL SYSTEM, VISIBILITY:REAR WINDOW WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, STEERING
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED IN DECEMBER OF 2007, THE CONTACT NOTICED A LOUD NOISE WHEN MAKING LEFT TURNS. THE DEALER STATED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND WAS REPAIRED FOR FREE. TWO MONTHS AFTER THE REPAIR, THE WINDSHIELD WIPERS STOPPED WORKING AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC INFORMED HER THAT THE WINDSHIELD WIPER BOX FAILED AND WAS REPAIRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE FRONT DRIVER'S SIDE WHEEL WELL. SHE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD SHIFT GEARS, BUT IT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRAKE OIL WAS CONTAMINATED AND THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED SINCE THE LAST INCIDENT. THE CURRENT MILEAGE WAS 70,874 AND FAILURE MILEAGE WAS 60,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242429September 16, 2008
UNKNOWN OR OTHER, TIRES:TREAD/BELT, EQUIPMENT:OTHER:LABELS
POWER WINDOW CLIPS BREAK OR CRACK THEN WINDOW FALLS DOWN AND WON'T WORK. I HAVE COMPLAINED REPEATEDLY ABOUT THE GREASE STRIPES ON WINDOWS AND HAVE BEEN TOLD THE PROBLEM IS UNIVERSAL WITH ALL RENDEZVOUS. NOT COVERED ON WARRANTY OR EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241461September 9, 2008
ELECTRICAL SYSTEM
2002 BUICK RENDEZVOUS. DEALERSHIP HAS INFORMED ME THAT BCM NEEDS REPLACEMENT. INTERNET SEARCHES SHOW ME THAT THIS HAS BEEN A PROBLEM FOR MANY OWNERS. THIS IS A VERY SERIOUS PROBLEM & I AM JUST RELIEVED THAT MY FAMILY DID NOT SUFFER ANY SERIOUS PHYSICAL HARM FROM THE INCIDENT. CAR PACKED TO BRING SON BACK TO COLLEGE. ALL OF A SUDDEN, WHILE TRAVELING AT HIGHWAY SPEED, ALL ELECTRICAL CONTROLS SEEMED TO STOP. RADIO CUT OUT, ALL WINDOWS BECAME INOPERABLE, AIR CONDITIONING STOPPED, BACK HATCH INOPERABLE. CONTROL PANEL GAVE SECURITY ALERT AND LOCKED MESSAGE ACROSS RADIO DISPLAY. BIGGEST PROBLEM WAS FACT THAT WE WERE TRAVELING AT HIGH SPEED ON INTERSTATE ON A VERY HOT DAY. NO OPERABLE WINDOWS AND NO A.C. HAD TO EXIT OVER TO SHOULDER. TOOK SHORT SPURTS OF STOPPING CAR TO MANUALLY OPEN DOORS FOR AIR, UNTIL WE COULD RETURN TO OUR HOUSE. IN THE TWO WEEKS PROCEEDING THIS INCIDENT, WE HAD SOME SORT OF COIL REPLACED IN OUR STEERING COLUMN, AND THE CAR'S BATTERY REPLACED (ALREADY HAD REPLACED LAST YEAR). CAR ONLY HAS 77,000 MILES ON IT. ALSO WERE A VICTIM OF THE RENDEZVOUS' CRACKED A/C CONDENSER ABOUT 2 YRS AGO. THIS CAR SEEMS TO HAVE SOME MAJOR PROBLEMS AND THERE ARE TSBS ON THIS STUFF, BUT NO RECALLS. THIS LATEST PROBLEM WITH THE BCM WAS VERY SCARY AND DANGEROUS! EVEN THOUGH GETTING REPLACED AT NEARLY $1,000 TO ME, I AM AFRAID OF DRIVING THIS CAR ON THE HIGHWAY. IT WAS LIKE THE CAR WAS POSSESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239985August 27, 2008
FUEL SYSTEM, GASOLINE
ON JUNE 4TH,2008 OUR 2003 BUICK RENDEVOUS # BEGAN LEAKING FUEL FROM THE VICINITY OF THE FUEL FILLER NECK. WE WERE ON VACATION WITH OUR THREE GRANDCHILDREN AND TOOK IT TO THE NEAREST DEALER. THEY SAID I HAD TO HAVE THE WHOLE FUEL TANK REPLACED. I HAD IT REPLACED AND LEARNT LATER THAT THERE WAS A RECALL FOR THIS PROBLEM. I HAD MY DEALER LOOK AT THE CAR AND THEY ADVISED ME TO SEND IN A CUSTOMER REIMBURSEMENT FOR THE COST. BUICK HAS ADVISED ME THAT MY CAR WAS NOT COVERED , BY SERIAL NUMBER EVEN THOUGH IT WAS IN THE SAME PLACE EVERY OTHER ONE WAS FAILING AT. I HAD BROUGHT THE CAR TO SPECIFICALLY CARRY MY GRANDCHILDREN WITH THE THIRD SEAT. THEIR AGES ARE 4,3 AND 1 1/2. LUCKY WE DID NOT HAVE A FIRE. THE THRUST OF MY COMPLAINT IS THAT REGARDLESS OF THE SERIAL # ISSUE, THEY HAVE A BIGGER PROBLEM WITH A LOT MORE FUEL TANKS THEN THEY ARE WILLING TO ADMIT TO. IN MY 45 YEARS OF DRIVING I HAVE NEVER HAD A FUEL TANK PROBLEM .AND THE DEALERS I HAVE TALKED TO AGREE WITH ME. I THINK I SHOULD BE REIMBURSED AND YOU SHOULD LOOK INTO THIS CONTINUING FUEL TANK ISSUE BEFORE SOME INNOCENT CHILDREN GET BURNT ALIVE. AWAITING YOUR REPLY. JIM RYAN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239987August 27, 2008
ELECTRICAL SYSTEM
SMOKE BEGAN TO BILLOW INTO VEHICLE SHORTLY AFTER OUR BABYSITTER PULLED OUT FROM PARKING LOT. SHE PULLED OFF THE ROAD IMMEDIATELY AND TURNED OFF THE IGNITION. AFTER VEHICLE WAS TOWED IN FOR REPAIR, IT WAS DETERMINED THAT THE INSULATION ON THE MAIN WIRING HARNESS HAD WORN THROUGH WHERE THE WIRES RUBBED AGAINST THE FRONT PASSENGER AIRBAG. DEEMED BY MECHANIC TO HAVE BEEN A DESIGN FLAW THAT NEARLY RESULTED IN A FIRE. I HAVE THE REMAINS OF THE WIRING HARNESS AVAILABLE FOR YOUR INSPECTION IF NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239581August 25, 2008
SEATS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED SMOKE FROM THE DRIVER'S SIDE FRONT SEAT. UPON FURTHER INSPECTION, SHE NOTICED FLAMES COMING FROM THE VEHICLE. SHE TOOK HER VEHICLE TO A DEALER AND THEY CONCLUDED THAT WHEN SHE ADJUSTED HER SEAT, THE TRACK RAN OVER A CORD IN THE WIRING HARNESS THAT CREATED A FIRE. THE VEHICLE DOES NOT HAVE OPTIONAL HEAT/COOLER INTEGRATED SEATS. THE TECHNICIAN STATED THAT THE SEAT WOULD HAVE TO BE REPLACED AND THE WIRING IN THE ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10238788August 18, 2008
FUEL SYSTEM, GASOLINE
SMELLED GAS IN GARAGE AND MOVED OUR BUICK RENDEZVOUS AND FOUND GAS ON THE FLOOR UNDER THE GAS TANK AND SAW GAS DRIPPING FROM THE GAS TANK. I TOOK THE VEHICLE TO MY LOCAL REPAIR SHOP. IT WAS DETERMINED AFTER INSPECTION THE GAS TANK HAS FRACTURE AND ALLOWED GAS LEAK. THE REPAIR SHOP LOCATED THE RECALL FROM GM. BUICK ADVISED THE REPAIR SHOP AND MYSELF THE TANK WAS NOT PART OF THE RECALL AND WOULD NOT BE COVERED BY BUICK. I HAD THE REPAIR SHOP REPLACED THE FUEL TANK AT MY COST. FAILURE TO MAKE THE REPAIR COULD HAVE CAUSE A FIRE. EVEN THOUGH THE VIN NUMBER WASN'T PART OF THE RECALL IT SHOULD HAVE BEEN COVERED BY BUICK BECAUSE THE DEFECT WAS CONSISTENT WITH THE DEFECTIVE FUEL TANKS OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238392August 15, 2008
VISIBILITY
PLASTIC WINDOW CLIPS BROKE ON ALL 4 WINDOWS. WINDOWS WILL NOT GO UP. DEALER WANTS $500.00 EACH WINDOW TO FIX THAT'S 2,000.00 .DEBRIS FLEW IN WINDOW ON FREEWAY HIT EYEBROW AND GLASSES RESULTING IN CUT AND BLOOD INTO EYE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10238082August 13, 2008
ELECTRICAL SYSTEM
2002 BUICK RENDEZVOUS GAS GAUGE / SENDING UNIT FAILURE GAUGE SHOWS TANK FULL WHEN FULL BUT ALSO REGISTERS FULL WHEN TANK IS NEAR EMPTY. RAN OUT OF FUEL IN HEAVY TRAFFIC BUT HAD NO COLLISION. GM HAS NO FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237649August 11, 2008
ENGINE AND ENGINE COOLING
MY AIR CONDITIONER IN MY 02 RENDEZVOUS QUIT WORKING RECENTLY. (MY VEHICLE HAS ONLY 85,000 ON IT.) IT WAS DETERMINED THAT THE A/C CONDENSER HAS A MAJOR LEAK. IN THE PROCESS THEY ALSO FOUND A SMALL LEAK IN MY RADIATOR. $860 LATER IT WILL BE FIXED BY THE END OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236782August 3, 2008
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE HAD TO REPLACE MANIFOLD GASKET TWICE,NOW WATERPUMP AND CRACKED HEAD GASKETS RESULTING IN NEED FOR NEW ENGINE AT 81,000 MILES ON 2002 BUICK RENDEZVOUS. FROM READING SEEMS LIKE COMMON FAULT AND YET NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236496July 31, 2008
ENGINE AND ENGINE COOLING, SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHEN HE USED THE AIR CONDITIONER. HE TOOK VEHICLE TO DEALER BUT BECAUSE OF THE COSTS, HE DECIDED TO HAVE A FRIEND REPAIR IT. HOWEVER, THE ISSUE STILL OCCURRED. THE OTHER ISSUE WITH THE VEHICLE WAS THAT IT DID NOT GET THE FUEL MILEAGE THAT IT WAS SUPPOSED. HE ALSO NOTICED THAT THE REAR END OF THE VEHICLE WAS MAKING NOISE, A GRUMBLING NOISE TO BE EXACT. HE CHANGED REAR END FLUID BUT COULD STILL HEAR NOISE. THE NOISE WOULD BE HEARD WHEN HE TURNED RIGHT OR LEFT. HE RECEIVED RECALL NOTICES FOR HIS VEHICLE (02V222000, 07V349000, 07E021000) BUT WHEN HE CONSULTED THE DEALER AND MANUFACTURER, HE WAS TOLD VERY CONFLICTING STORIES ABOUT WHETHER THE RECALLS ON HIS VEHICLE EXISTED AND IF THEY HAD BEEN PREVIOUSLY PERFORMED. AT THIS TIME, THE CONTACT DID NOT KNOW IF THE RECALLS COULD AFFECT HIS VEHICLE AND HOW TO GET THE ISSUES REMEDIED. THE CURRENT MILEAGE WAS 112,000 AND FAILURE MILEAGE WAS 107,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236319July 29, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
COOLING SYSTEM CONTINUES TO GET VERY HOT AFTER THERMOSTAT WAS REPLACED. IF AC IS ON TEMPERATURE GAUGE STAYS 3/4 QUARTERS OF THE WAY. GM TESTED COOLING FAN OPERATION AND BOTH FANS ARE RUNNING. PRESSURE TESTED SYSTEM FOR LEAK. FOUND REAR HEAD GASKET LEAKING FLUID. PER GM HEAD GASKETS WOULD NEED TO BE REPLACED. HEADS WOULD NEED TO BE SENT OUT AND MILLED. PARTS AND LABOR WOULD BE AROUND $1849.22. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236019July 28, 2008
SERVICE BRAKES, HYDRAULIC
I HAVE BEEN HAVING INTERMITTENT PROBLEMS WITH THE ABS BRAKE SYSTEM WHEREBY WHEN I APPLY THE BRAKES AT A SLOW SPEED OF ABOUT 5-MPH THE VEHICLE FEELS LIKE I AM STOPPING ON A GRAVEL ROAD WHEN I AM DRIVING ON CLEAN DRY PAVEMENT, ALSO WHEN THIS HAPPENS THE VEHICLE DOESN'T STOP LIKE IT SHOULD AND IT SLIDES TO A HALT. ALSO SOMETIMES WHEN YOU APPLY THE BRAKES WHILE DRIVING UNDER 35 MPH AND APPLY THE BRAKES THE VEHICLE SHUTTERS AND DOESN'T STOP PROPERLY. I SOMETIMES GET THE ANTI-LOCK INDICATOR LIGHT AND SOMETIMES I DON'T. I ALSO WILL GET A WARNING LIGHT THAT STATES; "SERVICE TRACTION SYSTEM". I HAVE TAKEN THE VEHICLE IN TO HAVE IT SERVICED AND I AM TOLD THAT THEY CAN NOT DUPLICATE THE PROBLEM AND THAT THEY DON'T KNOW WHAT COULD BE CAUSING IT. THEY SAID TO CONTINUE TO DRIVE THE VEHICLE AND AS FAR AS THEY CAN TELL IT IS SAFE TO DRIVE. THE MILEAGE ON THE ODOMETER WAS APPROXIMATELY 85,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236127July 28, 2008
SUSPENSION, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MULTIPLE ISSUES WITH REGARD TO 2002 BUICK RENDEZVOUS: WITH LESS THAN 50,000 MILES, I HAVE HAD TO REPLACE THE ONBOARD COMPUTER ($900), LEFT FRONT HUB ASSEMBLY ($1100) AND A/C CONDENSER ($1300). AMONG OTHER ISSUES RELATED TO DESIGN DEFECTS, THE ODOMETER IS LOCATED INSIDE THE ONBOARD COMPUTER, SO THE VEHICLE WAS IN THE REPAIR SHOP FOR 5 DAYS WHILE THE PART WAS SHIPPED TO CALIFORNIA (FROM VIRGINIA) FOR REPAIR. RECALLS HAVE NOT BEEN ISSUED FOR THESE PARTS, THOUGH THERE ARE NUMEROUS COMPLAINTS ON WEB FORUMS (RECOMMEND INITIATING GOOGLE SEARCH FOR "2002 BUICK RENDEZVOUS COMPLAINT"). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235895July 27, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WE HAVE A BUICK RENDEZVOUS. THE CAR'S INTERIOR LIGHTS GO OFF WITHOUT WARNING, AND IT BECOMES IMPOSSIBLE TO SEE DASHBOARD LIGHTS, INCLUDING SPEEDOMETER, AT NIGHT. OTHER TIMES, HORN WILL START BLARING FOR SEVERAL MINUTES WITH NO WARNING...ALMOST CAUSED AN ACCIDENT YESTERDAY...IT STARTLES ANYONE AROUND. NOW, WHEN WE TURN OFF THE CAR, THE HEADLIGHTS WON'T GO OFF AT ALL, NO MATTER WHAT WE TRY. WILL HAVE A DEAD BATTERY NEXT TIME WE GO TO DRIVE THE CAR (TOMORROW MORNING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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