Buick Regal Complaints

3,261 consumer complaints on file.

#10021135June 6, 2003
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
*** THIS IS A COPY OF WHAT I SUBMITTED TO BUICK. THEY HAVE YET TO RESPOND. ***I HAVE A 2000 BUICK REGAL. THE CAR HAS BEEN TROUBLE-FREE SINCE I HAVE OWNED IT (SINCE JULY 2001). I WAS A MECHANIC FOR 10 YEARS PRIOR TO GETTING OUT OF THE BUSINESS. *AK IN ALL MY YEARS OF FIXING CARS, I NEVER HAD TO REPLACE STEEL LINES ON THE RACK AND PINION UNIT. ON MY REGAL, I HAD TO REPLACE THE LONGER OF THE TWO (NOT THE POWER STEERING HOSES, BUT THE STEEL LINES ON THE RACK ITSELF). EVEN THE FOLKS AT THE DEALER COULDN'T BELIEVE THAT I HAD TO REPLACE THIS PARTICULAR LINE. SINCE MY CAR IS OUT OF WARRANTY, HAS THEIR BEEN ANY RECALL ON THIS LINE? CAN I GET RE-IMBURSED FOR MY TROUBLES? SINCERELY, RICHARD ZIELENSKI [email protected] [email protected] 216-641-5090
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021074June 5, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE INCORRECTLY REGISTERS EMPTY WHEN TANK IS 1/4 FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022296June 4, 2003
ENGINE AND ENGINE COOLING
THE CONSUMER HEARD A LOUD SOUND IN WHICH THE ENGINE HAD CAUGHT FIRE. *MR *SCC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10020829June 1, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE PASSENGER SIDE SEAT (WITHOUT THE HEAT SWITCH BEING TURNED ON) GOT SO HOT IT MELTED A PLASTIC BAG ON THE SEAT AND GOT THE BOTTOM OF THE SEAT SO HOT IT MELTED THE FOAM UNDER THE LEATHER AND CAUSED A BROWN BURN MARK IN THE MIDDLE OF THE GREY LEATHER SEATS. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10020606May 28, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY BUICK REGAL 3.8 1999 HAS STALLED WHILE RUNNING AT SPEED 5 TIMES IN THE PAST FIVE DAYS. THE DEALE, THOMPSON BUICK, PLACERVILLE CA SAID THAT THEY COULD DO NOTHING SINCE IT IS AN INTERMITANT PROBLEM. I SHIFT INTO N AND THEN TURN THE KEY TO START WHILE STILL TRAVELING AND IT USUALLY STARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018981May 20, 2003
UNKNOWN OR OTHER
PAINT IS FLAKING OFF THE CAR SURFACE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019928May 15, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION
WHILE THE VEHICLE WAS BEING SERVICED, THE DEALER DISCOVERED THE TIE ROD WAS BROKEN. (THIS WAS THE THIRD INCIDENT BY A GM AUTO WITH LOW MILEAGE) *NLM THE ABS SENSOR AND BEARING WAS REPLACED, THE 2 WHEEL ALIGNMENT, SET THE CASTER, CAMBER 120 CR 519, AND TOE IN TO FACTORY SPECIFICS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018710May 14, 2003
ELECTRICAL SYSTEM
WHEN WE FIRST BOUGHT THE CAR THE CHECK ENGINE LIGHT CAME ON AND CAR WOULD NOT START. DEALER FINALLY FOUND THE PROBLEM. IT WAS A SENSOR. DEALER REPLACED SENSOR. IN MARCH 2003 CHECK ENGINE LIGHT STARTED COMING ON AGAIN. IT STAYS ON ALL THE TIME. SOME OF THE OTHERS COME ON TO. SERVICE ENGINE SOON ECT. IT HAS BEEN LESS THAN A YEAR SINCE WE HAD IT FIXED THE FIRST TIME. I THINK MAYBE IT COULD BE A DEFECT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019618May 12, 2003
SEAT BELTS
THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE SEAT BELTS DID NOT RESTRAIN THE CONSUMER PROPERLY, WHICH CAUSED INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10017758May 7, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM
THERE WERE LOUD NOISES COMING FROM THE ENGINE. THE PLASTIC CONNECTING TUBE WHICH CARRIED THE ANTIFREEZE BROKE AND ALLOWED COOLANT TO FLOW INTO ENGINE, AND DESTROYED THE ENGINE. ALSO, THE DEALER REPLACED THE HEAD GASKETS,VALVE SEALS, FLYWHEEL, INTAKE PLENUM,SPARK PLUGS AND STARTER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017129May 6, 2003
STEERING:RACK AND PINION
POWER STEERING RACK. INTERMITTENT LOSS OF POWER ASSIST WHILE TURNING TO THE LEFT. DEALER DIAGNOSED AS BAD POWER STEERING RACK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016744April 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
STARTING AT ABOUT 10,000 MILES THERE WAS A VERY DISTINCT RUBBING SOUND WHEN APPLYING THE BRAKES IN A NON-EMERGENCY SITUATION (IT REMINDED ME OF THE SOUND BRAKES MAKE WHEN THEY HAVE TOO MUCH WEAR AND USUALLY IT'S AN INDICATION THE BRAKES NEED TO BE RELPACED). AT ABOUT 15,000 MILES I HAD THE CAR SERVICED AND THE DEALER STATED NO PROBLEM WITH THE BRAKES. AT ABOUT 29,500 I HAD TO HAVE THE BRAKES AND ROTORS REPLACED. ABOUT 5,000 MILES AFTER THE BRAKES AND ROTORS WERE REPLACED THE SOUND HAS STARTED AGAIN. IT SOUNDS AS IF THE ABS IS CONSTANTLY ENGAGED BUT THIS HAPPENS WHENEVER PRESSURE IS APPLIED TO THE BRAKES. I'M CONVINCED THERE IS A BRAKE PROBLEM THAT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR AND I'M CONCERNED THE BRAKES WILL FAIL IN AN EMERGENCY. THE DEALERS SEEM UNABLE TO IDENTIFY A PROBLEM. DOES YOUR AGENCY HAVE ANY RECORDS OF BRAKE PROBLEMS WITH THE 2001 BUICK REGAL GS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017870April 30, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES AND ROTORS EXPERIENCED PREMATURE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016800April 30, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILED ON LEFT REAR DOOR IN MARCH 2002, AND ON THE DRIVER'S DOOR IN MARCH 2003. BOTH FAILURES WERE OF THE PLASTIC RETAINER FOR THE CABLE END WHICH HOLDS THE WINDOW UP. BOTH WINDOWS DROPPED SEVERAL INCHES. THE REAR WINDOW DROPPED WHILE DRIVING, CAUSING DRIVER DISTRACTION. IN BOTH CASES THE WINDOW COULD NOT BE RAISED WITHOUT REMOVING THE DOOR UPHOLSTERY PANEL. THE ONLY REPAIR IS TO REPLACE THE ENTIRE WINDOW REGULATOR ASSEMBLY. LIST PRICE FOR THE DRIVER'S DOOR PARTS ONLY WAS $352. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017639April 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED AT VARIOUS TIMES, AND NOW THE VEHICLE DOES NOT START AT ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016544April 26, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
FRONT PASSENGER SEAT HEATER BURNED BLACK COIL PATTERNS THOUGH THE LEATHER ON THE SEAT (BEIGE SEAT), WHEN DISCOVERED THE SEAT WAS EXTREMELY HOT TO TOUCH. DEALER SUSPECTED A SHORT CIRCUIT IN THE SEAT HEATING COIL MECHANISM. I HAVE CONCERNS THAT THIS PROBLEM MAY LEAD TO FIRE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016516April 25, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
"SERVICE VEHICLE SOON" LIGHT COMES ON AFTER DRIVING A FEW MILES ALONG WITH THE "ANTI-LOCK" LIGHT AND "TRAC OFF" LIGHT. READING THE BUICK MANUAL, THIS INDICATES SOME SORT OF BRAKING SYSTEM PROBLEM WHICH WOULD EXPLAIN WHY ONCE THOSE LIGHTS CAME ON, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR. DEALER STATED "I DON'T SEE A BRAKE PROBLEM AT THIS TIME. IT'S AN IGNITION SWITCH PROBLEM." WHAT???? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017263April 21, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE TRAVELING AT 25 MPH THE VEHICLES ENGINE LIGHT ILLUMINATED AND THE TEMPERATURE GAUGE WENT TO HOT. THE CONSUMER WAS ABLE TO DRIVE ABOUT 8 MORE BLOCKS BEFORE THE ENGINE DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE UPPER MANIFOLD WAS DEFECTIVE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017299April 21, 2003
ENGINE AND ENGINE COOLING
THE CONSUMER OBSERVED SOMETHING LEAKING FROM UNDERNEATH HER VEHICLE. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO SERVICE THE VEHICLE AT THAT TIME. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016164April 18, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC INTAKE MANIFOLD CRACKED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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