Buick Regal Complaints

3,261 consumer complaints on file.

#11465563May 21, 2022
EXTERIOR LIGHTING
HID HEADLIGHTS MOISTURE ACCUMULATION INSIDE HOUSING MANUFACTURING DEFECT CAUSE IS EITHER A CRACK IN HEADLIGHT HOUSING OR SEAL COULD CAUSE DAMAGE TO BULBS AND/OR BALLAST/WIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465598May 21, 2022
EXTERIOR LIGHTING
Moisture in headlights causes light to fail while driving .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464402May 12, 2022
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
I was driving down the highway at 75 mph with my kids in the car and the vacuum pump for the brakes went out which caused my brake pedal to seize up and car brakes would not work while in traffic. I was barely able to get off the highway and get the car to stop. This issue with the pump failing also put debris into the motor and caused motor failure. There was no warning lights on the dash and car was running normal and then all the sudden no brakes out of nowhere. Car is now in a mechanic garage to be fixed. This issue put not only my life and my childrens lives in GREAT danger but also the drivers around me. GM currently has a massive recall for this same issue on other models but my Buick regal is not on the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464140May 11, 2022
ELECTRICAL SYSTEM
My car continues to run on battery. I’ve had the battery and alternator replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463575May 6, 2022
EXTERIOR LIGHTING
Both headlights have condensation and are not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461414April 19, 2022
UNKNOWN OR OTHER
I have a buick.regal go 3.8 was just notified about recall for under hood fire I have not had this happen yet but I have been a mechanic for.8 years and from what I've seen with my 3.8 and others I have worked on it's not just only the front valve cover and gasket I have noticed that on mine I had oil pooling from lower intake manifold onto transmission also same thing on right hand side of engine the intake leaks oil were the factory uses the silicone form a gasket when sealant goes bad the oil pools on top of transmission and on right the oil pools on top of the timing cover /water pump housing so I think just replacing the front valve cover is not an adequate fix when you have two ends of lower intake leaking oil and also rear valve cover leaking the rear may not be as big of fire hazard but those intake leaks were they pool could very well poor that pooled oil onto front exuast manifold and or crossover pipe when a had break is applied to vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461416April 19, 2022
ELECTRICAL SYSTEM
The 2001 buick regal that we have has very inadequate head lights as far as im concerned it is a wiring problem dims are so dim that it's like you have no head lights at all bright are just bright enough to almost see 50 to 100 feet in front of vehicle also this buick is not the only gm vehicle I have experienced this on the 98 buick century's have same head light problem some what worse though also our 2002 chevy venture van has same extremely dim dims on all three vehicles brights are substituted for dims I have tried to rimity the problem by cleaning oxidation from lenses also replacing head lamp bulbs on one vehicle lenses had condensation inside lenses replaced both lenses but the results were same extremely dim dims and still had to substitute brights for dims to see also thought batterie might be getting weak both van and buick have new batteries and alternator on Both are charging strong and to specification so after all that still have head lamp problem no worse no better
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461208April 18, 2022
SUSPENSION
The contact owned a 2012 Buick Regal. The contact stated while her husband was attempting to decelerate to speed, the vehicle accelerated independently and crashed into an apartment building. No further information was available. The driver and the contact (front passenger) were taken by an ambulance to the hospital to seek assistance with their injuries. No further information was available. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. A dealer was not contacted. The manufacturer had been informed of the failure. The contact stated that 3 weeks later, she received notification of NHTSA Campaign Number: 20V764000 (Suspension). The failure mileage was approximately 43,000
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11460474April 12, 2022
EXTERIOR LIGHTING
Condensation in drivers headlight caused headlight malfunction. I have seen multiple posts regarding this issue that have not been addressed. Serious safety issue. No warning lights or indicators tell you light has malfunctioned either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460488April 12, 2022
POWER TRAIN, ENGINE
2014 Buick Regal GS AWD sedan, second owner. Car was purchased as a certified used from Buick dealer in 2018 with 40,xxx miles. Car now has 137,xxx miles, no longer under extended warranty. Have had all regular maintenance done and have records. Aside from normal wear and tear, no prior issues with car. Car engine suddenly started to run rough, Check Engine light came on while driving 65 mph, sudden loss of engine power and car died on the highway causing congestion and vehicles to swerve on highway, loss of steering control, pulled over. Car was able to be restarted but running rough, engine light on, severe reduction in power. Talked with nearest dealer, they said to not drive car. Had local GM mechanic do inspection, computer codes indicated loss of compression on cylinder 3, misfire. Compression check and bore inspection indicated loss of compression on cylinder 3, valve failure/damage, oil in the turbo, requiring complete rebuild or replacement engine and turbo. Review of TSB from GM indicated this is a known issue, engine to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460383April 11, 2022
STEERING
The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the steering wheel seized while turning the vehicle. Additionally, the vehicle experienced a loss of motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V108000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459007March 30, 2022
SERVICE BRAKES
2011 Buick Regal 2.0 CXL. The brake pedal is sticking, causing the rotors to heat up and wear out. There are numerous complaints from others online detailing the dangerous situations this has caused. And numerous complaints about getting the brake system replaced and the same problem still existing. There should have been a recall. Unknown to me, until I received the new title in my name, this particular car was branded a "Lemon" in 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455963March 10, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
On my way home from purchasing the vehicle, the car began to lose power and i noticed black smoke though the rear view mirror. Another driver signaled me down, so I pulled over and realized my car was on fire. The fire was in the engine compartment from what appeared to be the exhaust manifold. Since i was in a residential area, i grabbed a water hose and began to diffuse the fire. The fire department arrived and forced my hood open to reassure the fire was out. Luckily i was able to make it out safe. But i strongly believe my life and the lives of other drivers were definitely in danger
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11454993March 3, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Buick Regal. The contact stated that while driving at an undisclosed speed, the brake assists unexpectedly failed, and the brake pedal was firm while depressed. The contact was able to pull over and was awaiting a tow. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The vehicle had previously been serviced by an independent mechanic for a vacuum pump replacement. The manufacturer was not made aware of the failure. The failure mileage was 139,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450421February 4, 2022
STEERING
The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449757February 1, 2022
EXTERIOR LIGHTING
The contact's uncle owns a 2012 Buick Regal. The contact stated that the front headlights were burned out. The contact was unsure whether there was a warning light illuminated. The contact did not provide further information. The contact stated that the vehicle was taken to an unknown dealer who diagnosed that there was condensation in the frontal headlights and that the front headlight assemblies needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449512January 31, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449516January 31, 2022
STRUCTURE:BODY
Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11449087January 27, 2022
SERVICE BRAKES
In July of 2018, the brake pedal started to stick in the "on" position. The car was not driveable once the brakes stuck. It seemed to be associated with very hot weather. I replaced the entire brake pedal assembly with a factory brake pedal assembly. Now, in January of 2022, the replacement assembly is starting to bind. This appears to be a defective part. There are many postings on the internet about this problem. It is a safety defect because it involves the vehicle's brakes and the car is not driveable when the pedal sticks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447368January 13, 2022
TIRES
The contact owns a 2020 Buick Regal GS equipped with Continental ProContact TX Tires, Tire Size: 245/40/R19, DOT Number: 6Y66WBR71819. The contact stated while driving approximately 70 MPH, the TPMS warning light indicated that the rear driver’s side tire air pressure was low. The tire lost air pressure and became flat. Also, later the front passenger’s side tire developed bubbles and had to be replaced. Within the first 200 miles of driving the vehicle, a dealer employee experienced a blowout of the front passenger’s side tire. The contact stated that the vehicle was equipped with the tires when it was purchased new. The contact stated that three of the four tires had experienced a failure. The contact was informed that the tire size was not included in the NHTSA Campaign Number: 21T001000 (Tires). The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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