Buick Regal Complaints

3,261 consumer complaints on file.

#10433676October 31, 2011
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE THE TURN SIGNALS WERE ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE HOME WITHOUT USE OF THE TURNS SIGNALS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER TOOK A COMPLAINT AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 43,540. UPDATED 12/12/11*LJ THE CONSUMER STATED DURING NORMAL DRIVING CONDITIONS, WHEN HE USED THE TURN SIGNAL, THE ENGINE IMMEDIATELY AND WITHOUT WARNING SHUT DOWN. THE CONSUMER ALSO STATED THE ENGINE SHUT DOWN WHILE STOPPED AT A TRAFFIC SIGNAL. THE PROBLEM WAS DISCOVERED TO BE THE IGNITION SWITCH. UPDATED 12/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10431052October 18, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
2011 BUICK REGAL. CONSUMER STATES ON FIVE SEPARATE OCCASIONS THE ENGINE STALLED *TGW THE CONSUMER STATED WHEN THE VEHICLE STALLED, IT WAS DIFFICULT TO RESTART. THE LAST TWO INSTANCES, THE VEHICLE HAD TO BE TOWED. THE DEALER REPROGRAMMED THE ECM AND REPLACED THE FUEL PUMP ON JULY 22, 2011. HOWEVER, THE STALLING CONTINUED WELL INTO THE NEXT MONTH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430126October 13, 2011
SERVICE BRAKES, HYDRAULIC
HI, THERE WAS NO INCIDENT, BUT I DID CALLED GM ABOUT THE FOLLOWING AND THEIR RESPONSES, THERE WAS NO "U.S. POWERMASTER RECALL" ON MY VEHICLE. CAN YOU PLEASE RESEARCH THIS LINK (HTTP://WWW.GNTTYPE.ORG/TECHAREA/BRAKES/USRECALL.HTML) AND SEE IF MY VIN # I ADDED IS INCLUDED IN THE POWERMASTER RECALL? THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427328September 23, 2011
ENGINE AND ENGINE COOLING
1998 BUICK REGAL. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS DONE RELATED TO RECALL *TGW THE CONSUMER STATED THE VEHICLE CAUGHT FIRE DUE TO AN OIL LEAK, WHICH RESULTED IN A FAULTY GASKET. IT IN TURN SHORTED OUT THE BATTERY AND THE STARTER. THE GASKET LEAKED, BLOWING OIL IN THE STARTER, AND CAUSED A FIRE UNDER THE HOOD. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPAIRS THAT WERE DIRECTLY RELATED TO THE RECALL. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426486September 20, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WENT TO THE GAS STATION AND THEN WENT TO MY PARENTS HOUSE WHERE I PARKED MY CAR. THIS WAS ALL OF ABOUT 6 MILES. I WENT INTO MY PARENTS HOUSE AND WAS WATCHING TV WHEN MY DAD CAME IN AND SAID COME HERE QUICK... YOUR CAR'S ON FIRE. I COULDN'T BELIEVE IT. IT WAS WORKING FINE WHEN I WENT TO THE STORE AND THEN IT CAUGHT ON FIRE OUT OF THE BLUE. THERE WAS A RECALL IN APRIL 2009 ON MY CAR DUE TO ENGINE COMPARTMENT FIRES. I TOOK IT TO JOHN L. SULLIVAN IN JANUARY 2010 TO HAVE THE RECALL WORK DONE AT NO CHARGE. YET, MY CAR CAUGHT ON FIRE ANYWAY. I FILED A COMPLAIN WITH GM MOTORS WHO DENIED MY CLAIM STATING THE BREACH OF WARRANTY STATUTE OF LIMITATIONS HAD EXPIRED PER CALIFORNIA STATE LAW. HOWEVER, FEDERAL LAW STATES I AM ENTITLED TO A FREE AND "EFFECTIVE" REMEDY FOR THIS SITUATION. OBVIOUSLY, THE REMEDY WAS NOT EFFECTIVE. I WANT GM TO FIX MY CAR IMMEDIATELY!!!!!! FEDERAL LAW SHOULD OVERRIDE ANY STATE LAW. I AM VERY LUCKY I WAS NOT IN THE CAR WHEN THE FLAMES ERUPTED. I AM ALSO VERY LUCKY IT WAS NOT PARKED IN MY GARAGE OR SOMETHING WHERE MY HOUSE COULD HAVE CAUGHT FIRE. THERE WERE ABSOLUTELY NO INDICATIONS THAT ANYTHING WAS WRONG WITH MY CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426016September 13, 2011
STEERING
1999 BUICK REGAL. CONSUMER SEEKS REIMBURSEMENT FOR POWER STEERING REPAIRS *TGW THE REPAIR SHOP REPLACED THE STEERING GEAR ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424460September 9, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD JERK VIOLENTLY. THE MANUFACTURER WAS CONTACTED BUT REFERRED THE CONTACT TO THE DEALER. THE DEALER DIAGNOSED NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 2,121.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423508August 29, 2011
UNKNOWN OR OTHER
THIS CAR WAS TOTALLED IN AN ACCIDENT WITH ANOTHER VEHICLE. PLEASE REMOVE NOTICES OF RECALL 09047 UPDATED 08/31/11 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10420960August 22, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 1995 BUICK REGAL. THE CONTACT WAS DRIVING 30 MPH WHEN THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE EXHAUST SYSTEM. THE CONTACT DID NOT HAVE ANY REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE AS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419939August 18, 2011
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE TURNING VEHICLE OFF I WAS UNABLE TO REMOVE KEY FROM THE IGNITION CYLINDER. DESPITE ATTEMPTS TO LUBRICATE THE IGNITION KEY CYLINDER AND THE GEAR SELECTOR SWITCH THE KEY STILL REMAINS STUCK IN THE IGNITION CYLINDER. THIS PROBLEM HAS PROGRESSIVELY GROWN WORSE OVER THE PAST YEAR AND KEY REMOVAL FAILURE OCCURS 98% OF THE TIME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419937August 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. REPLACED REAR RUNNING LIGHT LAMP BULBS ALSO DID NOT SOLVE PROBLEM. REMOVED TWO REAR RUNNING LAMP BULBS AND INSTRUMENT CLUSTER REMAINS POWERED WITH NO RECURRING BLOWN FUSES. PROBLEM AFFECTS INTERIOR AND EXTERIOR LIGHTING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419553August 15, 2011
STEERING
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING 25 MPH, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE RIGHT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: STEERING ( STEERING); HOWEVER, THE CONTACTS VEHICLE WAS NOT INCLUDED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 150,000. UPDATED 01/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419207August 12, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL SPORADICALLY AND ON SOME OCCASSIONS, WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CHIP IN THE KEY MIGHT HAD BEEN DEFECTIVE AND ADVISED TO SPEAK WITH A LOCKSMITH. THE LOCK SMITH INSPECTED THE VEHICLE AND ADVISED THAT THE PROBLEM WAS NOT WITH THE KEY BUT THE ANTI-THEFT SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416625August 2, 2011
SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED AFTER ADJUSTING THE FRONT DRIVER SIDE SEAT, THE SEAT LEANED FORWARD INDEPENDENTLY. THE CONTACT LATER DISCOVERED A BOLT WAS DETACHED AND ON THE FLOOR NEAR THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS DIAGNOSED AS BOTH REAR SEAT BOLTS NOT BEING SECURED TO BODY, CAUSING THE SEAT TO HAVE EXCESSIVE PLAY. THE DEALER ADVISED THAT HOLES FOR THE BODY WOULD NEED TO BE READJUSTED AS SECURED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93 AND THE CURRENT MILEAGE WAS 141. UPDATED 09/14/11*LJ UPDATED 2/21/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413973July 21, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE VEHICLE HAS HAD 14 POWER WINDOW MECHANISMS REPLACED AND THE WINDOWS CONTINUE TO BE A PROBLEM. 14 REPLACEMENTS IN ONE CAR, THIS CAN'T BE THE ONLY VEHICLE IN WHICH THIS IS OCCURRING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413719July 20, 2011
STEERING
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE VEHICLE WOULD LOOSE POWER STEERING. THE NHTSA CAMPAIGN ID NUMBER: 08V118000 (STEERING), BUT THE VIN WAS NOT A PART OF THE RECALL. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE WITH THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 137,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413365July 18, 2011
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
COMPLETE BRAKE FAILURE 1999 BUICK REGAL. WHILE LEAVING A CAR WASH, EXPERIENCED A TOTAL BRAKE FAILURE. SUBSEQUENT MECHANICAL WORK DETERMINED THE CAUSE TO BE TWO SEVERELY CORRODED BRAKE LINES, ONE FRONT AND ONE REAR BRAKE LINE, BOTH LEAKING BRAKE FLUID.. (THIS FAILURE COULD HAVE HAD CATASTROPHIC RESULTS AS WE WERE PLANNING AN 850 MILE TRIP THE NEXT DAY IN THIS CAR.) MECHANIC SAID THESE BRAKE LINES WERE NOT STAINLESS STEEL , DID NOT APPEAR TO BE PROTECTED BY ANY COATING, AND "WE SEE THIS CORROSION ON CARS FROM THE NORTH". THE CAR LIVED IN CHICAGO FOR ITS FIRST 6 YEARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410823July 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE CONTACT STATED THAT HE WAS WAITING FOR APPROXIMATELY THREE MONTHS AND THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410769July 6, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409762June 28, 2011
UNKNOWN OR OTHER
1998 BUICK REGAL. CONSUMER WRITES IN REGARDS TO RECALL NOTICE *TGW THE CONSUMER STATED HE NO LONGER OWNS THE VEHICLE AS IT WAS TOTALED IN AN ACCIDENT DUE TO BEING HIT BY A DRUNK DRIVER. HOWEVER, THE CONSUMER CONTINUES TO RECEIVE RECALL LETTERS REGARDING THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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