Buick Regal Complaints

3,261 consumer complaints on file.

#10467327July 23, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2001 BUICK REGAL. CONSUMER STATES ODOMETER STOPS WHEN CLUSTER PANEL LIGHT GOES OUT *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466617July 19, 2012
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS LEAKING OIL FROM THE FRONT VALVE COVER TO THE EXHAUST MANIFOLD, CAUSING HEAVY BURNING OIL SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10466619July 19, 2012
ENGINE
THE VEHICLE WAS INVOLVED IN AN ENGINE COMPARTMENT FIRE. BUICK ADMITS THE RECALL BUT REFUSES TO REPAIR DAMAGE CAUSED BY FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10466506July 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT HE SMELLED OIL COMING FROM THE FRONT END OF THE VEHICLE WHILE PARKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER DID NOT DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 195,111 AND THE CURRENT MILEAGE WAS 195,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463911July 1, 2012
STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DURING ROUTINE MAINTENANCE DISCOVERED THAT THE FRONT RHS STEERING SPINDLE TO TIE-ROD ATTACHMENT LUG HAD CRACKED THROUGH ONE SIDE OF THE LUG. SPINDLE IS FABRICATED FROM CAST ALUMINUM. FATIGUE CRACK INITIATION FROM INCLUSION OR POTENTIAL CASTING DEFECT WAS APPARENT BEFORE FAILURE. PART NUMBER AND PHOTOGRAPHS OF THE CRACKED SURFACE ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463618June 29, 2012
AIR BAGS
TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE AIR BAGS DEPLOYED ERRONEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 55,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459502May 24, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10457874May 9, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1987 BUICK REGAL. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED AS THE BRAKES BECAME EXTREMELY RESISTANT AND DIFFICULT TO DEPRESS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE CONTACT THAT THE MASTER BRAKE SYSTEM WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE PERSISTED. THE CONTACT HAD THE MASTER BRAKE SYSTEM REPLACED THREE TIMES BUT TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457884May 9, 2012
AIR BAGS
TL* THE CONTACT OWNS A 1995 BUICK REGAL. THE CONTACT STATED THAT AS THE ENGINE WAS STARTED, THE DRIVER SIDE AIR BAG EXPLODED HAPHAZARDLY. THE AIR BAG DEPLOYMENT BURNED THE CONTACT'S FACE AND HANDS AS HE WAS TRYING TO STOP THE AIR BAG WITH HIS HANDS. THE VEHICLE WAS NOT INVOLVED IN A CRASH OR ANY TYPE OF SLIGHT IMPACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457805May 8, 2012
EQUIPMENT:OTHER:LABELS
TL* THE CONTACT OWNS A 2012 BUICK REGAL GS. THE CONTACT STATED THAT THE TIRE PRESSURE INDICATOR STICKER, LOCATED ON THE FRONT DRIVER'S DOOR, SPECIFIED TO INFLATE THE TIRES TO 80 POUNDS PER SQUARE INCH. THE CONTACT NOTIFIED THE TIRE MANUFACTURER, WHO STATED THAT THE TIRE LABEL INFORMATION WAS INCORRECT AND THE CORRECT TIRE PRESSURE WAS 38 POUNDS PER SQUARE INCH. THE MANUFACTURER OF THE VEHICLE WAS NOTIFIED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457598May 6, 2012
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2000 BUICK REGAL LS, WHEN START CAR UP, THEN DRIVE THE CAR FOR ABOUT 10-15 MINUTES AND ALL THE LIGHTS START FLICKERING, AND THE CAR SHUT DOWN, AND I TRIES TO START IT BACK UP, IT CUTS RIGHT BACK OFF I LET IT COOL DOWN FOR ABOUT AN HOUR OR 2 AND IT START RIGHT BACK UP BUT THE GEAR WILL NOT GO OUT OF PARK WILL NOT SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455247April 14, 2012
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
NAVIGATION SYSTEM HAS FAILED THREE TIMES INCLUDING NOT ACCEPTING KNOWN ADDRESSES AND SENDING YOU TO A WRONG ADDRESS WHICH IN ONE CASE WAS A SAFETY ISSUE SENDING YOU INTO AN AREA WHICH WAS OBVIOUSLY AN AREA OF CRIMINAL ACTIVITY THAT WAS NOWHERE NEAR THE DOCTORS OFFICE WE WERE TRYING TO LOCATE. IT WILL NOT EVEN ACCEPT MY HOME ADDRESS AS A DESTINATION LOCATION. I HAVE ANOTHER NAVIGATION SYSTEM IN OUR OTHER VEHICLE AND ALSO A PORTABLE SYSTEM WHICH ACCEPTS MY ADDRESS AS A DESTINATION. I DON'T FEEL THAT THIS SYSTEM CAN BE COUNTED ON IN AN EMERGENCY AND SHOULD BE RECALLED OR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454972April 12, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WE PURCHASED THIS VEHICLE ON 7 MARCH 2012 AND SHORTLY AFTERWARDS I WAS CHECKING IT OVER AND SAW THAT THE BACK OF THE HEADLINER WAS HANGING DOWN ABOUT AN INCH OR SO. I TOOK IT INTO THE THE GARAGE WHERE I PURCHASED THE CAR AND THEY HAD THEIR REPAIR PERSON CHECK IT OUT. THEY FIRST TRIED TO USE DOUBLE SIDED STICKY TAPE AND IT DID NOT WORK SO THEY WENT TO THE HEAD OFFICE OF BUICK TO TRY TO SOLVE THE PROBLEM. ON 10 APRIL I TOOK THE CAR BACK IN AND THEIR FIX WAS TO STICK SMALL MAGNETS TO THE ROOF AND ALSO TO THE HEADLINER AND THEN SNAP THE MAGNETS TOGETHER. I DON'T KNOW HOW MANY MAGNETS THEY USED BUT THE HEADLINER IS LOOKING OK FOR NOW. I DON'T KNOW HOW LONG THIS FIX WILL LAST OR IF THE HEADLINER SHOULD HAVE BEEN REPLACED. GUESS WE WILL NEED TO WAIT AND SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455010April 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ON A SEPARATE OCCASION WHILE SITTING AT A TRAFFIC STOP, THE VEHICLE STALLED WITH THE ILLUMINATION OF ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE STARTER AND BATTERY WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455140April 5, 2012
EXTERIOR LIGHTING
LIGHTS WENT OUT WHILE DRIVING IN THE DARK,LIGHTLIGHTKNOB WAS IN A COUPLE DAYS LATER THE SAME THING HAPPENED , THE LIGHT KNOB WAS PULLED OUT , BOTH TIMES IT WAS ABOUT 15 MILES FROM HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454075April 4, 2012
ENGINE AND ENGINE COOLING
I REC'D A RECALL NOTICE ON MY VEHICLE IN NOV. 2011 AND HAVE BEEN TRYING TO MAKE ARRANGEMENTS TO GET IT IN TO A DEALER TO HAVE THE RECALL FIXED WHEN THIS FIRE STARTED IN THE ENGINE COMPARTMENT WHILE I WAS ON MY WAY HOME FROM PICKING UP MY SON, AND MY DAUGHTER WAS IN THE VEHICLE AS WELL, I HAVE NO OTHER MEANS OF TRANSPORTATION TO GET TO AND FROM WORK, AND MY WORK IS 30 MILES AWAY. IN CONTACTING GM THEY TOLD ME THAT THEY WILL ONLY FIX THE RECALL PART ANY OTHER DAMAGE WILL NOT BE COVERED, I DO NOT HAVE THE EXTRA MONEY TO FIX THIS VEHICLE AT THIS TIME AND I HAVE ALREADY MISSED 3 DAYS OF WORK, AND HAVE NO MORE PERSONAL PAID DAYS OFF TO TAKE. I AM THE MAIN BREADWINNER OF MY HOUSEHOLD AND MY HUSBAND IS USING A BORROWED VEHICLE TO GET BACK AND FORTH TO WORK AS WELL. I FEEL THAT IT IS TRULY UNFAIR GM CAN'T OR WONT HELP OUT A MOTHER OF 3 WITH FIXING THIS VEHICLE SO THAT I MAY CONTINUE TO PROVIDE FOR MY FAMILY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10454005April 3, 2012
ENGINE AND ENGINE COOLING
I WENT ON LUNCH, ON MY FIRST DAY OF WORK NONE THE LESS, BUT I PARKED MY CAR IN THE PARKING GARAGE AFTER GOING TO THE LOCAL MCDONALDS AND WENT IN AND ATE. AND FROM WHAT I'M TOLD THE FIRE WAS NOTICED FIRST AT AROUND 1240PM AND I HAD GOTTEN BACK AT 1235 SO IT LITTERALLY HAPPENED WITH IN MINUTES OF ME GETTING BACK. BY THE TIME THE FIREFIGHTERS GOT IT OUT THE WHOLE ENGINE AND FRONT END WAS BASICALLY MELTED . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453542March 30, 2012
STRUCTURE:BODY
THE INTERIOR CENTER CONSOLE HAS A BRUSHED CHROME TRIM AROUND THE OUTSIDE AND A MIRROR FINISH CHROME BEZEL DIRECTLY SURROUNDING THE GEAR SHIFTER. I FIRST REALIZED IT TO BE A CONCERN WHEN I WAS DRIVING DIRECTLY INTO THE SUN, AND THE SUNLIGHT REFLECTED OFF THE MIRROR IMAGE CHROME BEZEL, UNDER MY DARK SUNGLASSES, AND DIRECTLY INTO MY EYES, MOMENTARILY BLINDING ME. AS SOON AS I REALIZED WHERE THE BLINDING LIGHT CAME FROM I REMOVED MY RIGHT HAND FROM THE STEERING WHEEL TO BLOCK AS MUCH OF THE GLARING LIGHT AS POSSIBLE. I HAD TO KEEP MY HAND IN THE SAME POSITION UNTIL I TURNED, AND THE SUNLIGHT NO LONGER REFLECTED OFF THE CHROME BEZEL. I HAVE CONTACTED BUICK CUSTOMER RELATIONS ABOUT THIS AND WAS TOLD THEY CANNOT DO ANYTHING OR EVEN CONSIDER IT TO BE A PROBLEM UNLESS A RECALL IS ISSUED, WHICH THEY WON'T DO BECAUSE THEY DO NOT CONSIDER IT A PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452418March 20, 2012
FUEL SYSTEM, GASOLINE
EXPERIENCED A HIGH VOLUME FUEL LEAK FROM ABOVE THE ENGINE. HAD CAR TOWED TO FREEDOM CHEVROLET, SAN ANTONIO. THEY REPLACED THE FUEL PRESSURE AND RETURN LINES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448346February 17, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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