Buick Regal Complaints

3,261 consumer complaints on file.

#11206252May 8, 2019
ENGINE
HAD TO REPLACE ENGINE BECAUSE OF DETERGENT IN RECOMMENDED ENGINE OIL. WITH THE YEARLY OIL CHANGE AND HIGH DETERGENT LEVELS IT EATS AWAY AT SEALS AND GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203614April 25, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
SINCE I PURCHASED AND DROVE OFF FROM THE DEALERSHIP, WITHIN THE FIRST FEW DAYS THE CAR SHUT DOWN ON ME WHEN I WAS IN A DRIVE THRU, AND IT HAPPENED TIMES AGAIN WHILE PULLING OUT A PARKING SPACE AND DROVE A FEW FEET AWAY THE CAR WOULD SHUT OFF AND BEGAN SMELLING OF GAS AS WELL OVERTIME I DROVE IT. THE DEALERSHIP WAS NOT VERY HELPFUL BUT FINALLY KEPT MY CAR A FEW DAYS AND SAID IT WAS ONLY THE HOSES WHICH WERE LOOSE. NOW 4/24 MY CAR AGAIN IS MAKING WEIRD NOISES SINCE LAST WEEK AND ACTUALLY WILL NOT START THIS EVENING AFTER BEING OUT AND PARKING IN A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203816April 25, 2019
EXTERIOR LIGHTING
I AM SEEING MULTIPLE COMPLAINTS ONLINE ABOUT THE HEADLIGHT ASSEMBLIES HERE: HTTP://WWW.CARPROBLEMZOO.COM/BUICK/REGAL/HEADLIGHTS-PROBLEMS.PHP ON MY BUICK, I AM HAVING THE SAME EXACT ISSUES. FOR SOME REASON, THERE IS CONDENSATION/WATER ENTERING THE HEADLIGHT HOUSING AND CAUSING THE BALLAST AND BULB TO FAIL. BUICK WANTED $1,215.00 TO REPAIR THE HEADLIGHTS. ONE PERSON IN THE SITE ABOVE SAID THE FOLLOWING: "THIS IS DUE TO A FAULTY SEAL BETWEEN THE OUTER AND INNER SHELL ASSEMBLY. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE MAY LOOSE ALL HEADLIGHTS AND CAUSE THE DRIVER TO CRASH. THE ASSEMBLIES ARE VERY COSTLY TO REPLACE AND THE ISSUE IS VERY COMMON ON ALL 2011 THOUGH 2017 REGAL AND GS MODELS WITH HID. THIS IS DANGEROUS AND SHOULD BE FIXED BY THE MANUFACTURER. NEW ASSEMBLIES WILL RESULT IN THE SAME SAFETY ISSUE IN A SHORT AMOUNT OF TIME. THIS COULD BE A DESIGN FLAW OR A MANUFACTURING FLAW. . . REGARDLESS, IT IS VERY DANGEROUS!." I AM IN A MAJOR PREDICAMENT. I CAN'T AFFORD THE NEW HEADLIGHTS, AND EVEN IF I COULD, THIS PERSON IS STATING THAT THEY ARE LIKELY TO FAIL AGAIN. ALSO, THE WAY THIS BUICK IS DESIGNED, I WAS ABLE TO REPLACE THE PASSENGER SIDE HEADLIGHT WITH A MORE INEXPENSIVE BULB. I COULD NOT EASILY REPLACE THE DRIVER SIDE HEADLIGHT, OR ANOTHER BULB THAT IS OUT. THE DESIGN IS A SAFETY RISK AS I CAN'T AFFORD THE DEALERS'S REPAIR COSTS AND CANNOT DO IT MYSELF. THE WASHER FLUID BOTTLE IS IN THE WAY AND THERE WAS NO WAY TO EASILY REMOVE THE HEADLIGHT. THIS PUTS ME AT RISK FOR A CRASH AND ALSO A TICKET FROM POLICE. BUICK SHOULD FIX THIS FOR ALL REGALS WITH THIS ISSUE - ESPECIALLY SINCE THEIR VEHICLES ARE SO INCREDIBLY EXPENSIVE ANYWAY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202919April 22, 2019
EXTERIOR LIGHTING
BOTH DRIVER AND PASSENGER HEADLIGHTS CONSTANTLY SHOW CONDENSATION/WATER IN THE HEADLIGHT ASSEMBLY AFTER IT RAINS. AT ONE POINT, THE CONDENSATION CAUSED THE PREMATURE FAILURE OF THE HID BALLAST, AN LOSS OF HEADLIGHT. IN VIEWING A BUICK REGAL FORUM, THIS SEEMS TO BE A COMMON PROBLEM ON THIS MODEL CAR AND GM SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM. VEHICLE CAN BE STATIONARY OR MOVING. RAIN CAUSES THE FAULTY HEADLIGHT SEALS TO SHOW THE PROBLEM.HAPPENS ON A REGULAR BASIS WHEN IT RAINS. IMAGES TO LARGE TO SEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197025April 17, 2019
ENGINE
THE CAR WAS VERY NOISY AT START UP. HAD THE OIL CHANGED, THE NOISE WAS BETTER FOR A WHILE BUT CAME BACK IN LESS THAN 2 MONTHS AND NOW IT IS CONSTANT. THE CAR WILL STALL OUT IN THE MIDDLE OF DRIVING. I WILL LOSE EVERYTHING, ELECTRICAL AND POWER STEERING. THIS WOULD HAPPEN WHETHER OR NOT ON A HIGHWAY OR DURING CITY DRIVING. ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC. MECHANIC TOLD ME IT WAS IN REDUCE POWER MODE. CAMSHAFT CORALATION CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196643April 16, 2019
ENGINE
TIMING CHAIN TENSIONER FAILED AT JUST LESS THAN 75,000 MILES. I'VE BEEN TOLD BY 2 DIFFERENT MECHANICS THAT IT WOULD BE EASIER TO REPLACE THE ENTIRE ENGINE THAN GET THE PIECES OUT OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195575April 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM
NYB CAR HAS LESS THAN 69K MILES AND IS BURNING THROUGH OIL. I BOUGHT IT USED AND THE DEALER LIKED WARRANTY ENDED BEFORE PROBLEMS STARTED. MY CHECK ENGINE LIGHT CAME ON WITHIN THE FIRST 2000 MILES OF ME DRIVING AND THE DEALER WANTED TO CHARGE ME ANOTHER $200 FOR A DIAGNOSTIC. SO I WENT TO A MECHANIC AND HE SAID THE ENGINE WAS BURNING THROUGH OIL FASTER THAN IT SHOULD. AT THIS POINT THE CAR HAD TURNED OFF WHILE UNDER 10MPH TWICE WHICH IS DANGEROUS AS THE BRAKES LOCK UP ALONG WITH STEERING BECOMING VERY STIFF. A MECHANIC DID WORK ON THE CAR REPLACING PLUGS AND OTHER PARTS THAT HAD BEEN DAMAGED FUE TO THE OIL BEING GONE, BUT THE SAME ENGINE IS STILL IN THE CAR. NOW LESS THAN A YEAR LATER ALONG WITH REGULAR OIL CHANGES THE CAR STILL BURNS THROUGH OIL. THE ENGINE CAUSES THE CAR TO ROCK WHEN AT IDLE AND WHEN MOVING UNDER 5MPH. MY FEAR IS THAT IVE CAR WILL SHUT OFF AGAIN. THIS IS A FAULT OF BUICK FOR DESIGNING AN ENGINE THAT CAN'T HOLD OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195612April 11, 2019
ELECTRICAL SYSTEM
TAKATA RECALL.....THE ECM IS STILL NOT FUNCTIONING PROPERLY AFTER THE RECALL IT NEEDS TO BE RECALLED AGAIN. IT IS VERY DANGEROUS CAR WILL CUT OFF IN THE MIDDLE OF TRAFFIC.SOMETHING NEEDS TO BE DONE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194938April 9, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT TOOK THE VEHICLE TO SUBURBAN CHEVROLET OF CLINTON (1070 W US-12, CLINTON, MI 49236) WHERE THEY REPLACED THE CONTACT'S KEY. AFTERWARDS, THE SERVICE INDICATOR ILLUMINATED AND THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE WITH THE KEY. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194249April 5, 2019
ENGINE
FOR THE PAST YEAR MY VEHICLE IS CONSUMING A LARGE AMOUNT OF OIL. I HAVE TO ADD 2.5 QUARTS AFTER 1500 MILES OR SO. GENERAL MAINTENANCE IS ALWAYS DONE. IT WILL STALL AT STOP LIGHTS OR STOP SIGNS. WE HAVE CHANGED THE CAM SHIFT SENSORS AND SOLENOIDS DUE TO THE CODES THROWN. MY VEHICLE IS STILL USING 4 QUARTS BEFORE 3,000 MILES. I HAVE BEEN AT A STOP LIGHT ON HIGHWAY 34 AND MY CAR JUST STOPPED WHEN I WENT TO ACCELERATE. I WAS IN PEORIA AT A STOP LIGHT GOING UP HILL AND MY CAR STALLED 4 TIMES BEFORE I COULD GET IT TO START. ALL MY GAUGES JUST DROP. MY OIL LIFE DOES NOT READ PROPERLY IT ALWAYS SAYS I'M OVER 50%. I CHECK MY OIL REGULARLY JUST TO TRY AND PREVENT ANY OTHER ISSUES COMING ARISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187466March 18, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT FLASHES OFF AND ON. IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, 301-663-3121) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT CYLINDER FOUR WAS AT 75% PSI AND THE REST OF THE CYLINDERS WERE AT 160 PSI. THE DEALER AND THE INDEPENDENT MECHANIC WERE UNABLE TO PROVIDE A SPECIFIC REMEDY TO PREVENT THE LOSS OF POWER. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE TO THE DEALER AND THE INDEPENDENT MECHANIC, BUT NO REMEDY WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THERE WAS A POWER TRAIN WARRANTY THAT MAY COVER THE REPAIR. THE MANUFACTURER STATED THAT THEY WOULD FOLLOW UP REGARDING THE REPAIR PROCESS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,225. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186085March 12, 2019
ENGINE
ENGINE OF MY CAR ACTS WEIRD AND I TOOK IT TO THE MECHANIC SHOP AND THEY SAY THERES NOTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184998March 8, 2019
EXTERIOR LIGHTING
BOTH SEALED HEADLIGHT ASSEMBLIES HAVE FAILED AND NOW HAVE CONDENSATION INSIDE OF THEM. THE LIGHTS ARE STILL FUNCTIONAL BUT I AM AFRAID OF A SHORT CIRCUIT. THE DEALER WANTED $1,000 PER HEADLIGHT ASSEMBLY TO REPLACE. THIS VEHICLE STILL HAS UNDER 50,000 MILES ON IT. IT HAPPENED WHILE IT WAS JUST SITTING THERE, BUT I DO DRIVE THROUGH RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183503March 1, 2019
ENGINE, POWER TRAIN, STEERING
OUR CUR COMPLETELY SHUT OFF ALL POWER LIGHTS ENGINE EVERYTHING DOING 80 MPH ON INTERSTATE 84 IN IDAHO. A SEMI SEEN IT HAPPEN JUMPED IN THE MIDDLE OF BOTH LANES TO BLOCK TRAFFIC SO WE COULD GET TO THE SHOULDER. IN A NO CELL PHONE AREA 13 WE DISCONNECTED THE BATTERY AND HAD TO SHIFT SRIVE IT IN LIMP MODE. NO ALERT LIGHTS CAME ON WE TOOK IT YO A CERTIFIED DEALER TO FIND THE PISTONS, TIMING CHAIN AND OTHER THINGS ARE NTOKEN GM/ BUICK WAS NOTIFIED THEY DECIDED TO DECLINE ASSISTANCE BECAUSE WE ARE OUT OF WARRANTY 93K MILES ON THE CAR AND OVER 5,000$ IN REPAIR AND POSSIBLY ANOTHER 2100$ TO REPAIR THE CADILITIC CONVERTER. WE WERE IN A NO CELL SERVICE AREA AND HAD TO DRIVE IN THE SHOULDER NOW THE HEADLIGHTS WON'T TURN ON AT ALL EITHER. THE CAR NEVER ALERT US IT JUST SHUT OFF THE DEALER SAYS THE OIL WAS VERY LOW AGAIN NO OIL LIGHT CAME ON WITH THAT YHE DEALER SAYS THERECOULD BE A BCM/ECM COMMUNICATION ISSUE COSTING 1200.00 TO 2500.00 TO FIX. THEY CAN'T ASSESS COMPLETELY UNTIL THE PISTON/ TIMING BELT ISSUE IS FIXED BUT THE CAR IS NOT COMMUNICATING THE STEERING IS NOW SUPER TIGHT AND THE ONLY YHING IT SAYS NOW IS SERVICE STIBILATRAC AND THE MECHANIC DIDN'T EVEN BRING THAT UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181851February 28, 2019
ENGINE
1997 BUICK REGAL. CONSUMER WRITES IN REGARD TO SAFETY RECALL ENGINE COMPARTMENT FIRE NOTICE . CONSUMER WRITES VEHICLE CAUGHT FIRE AND MANUFACTURER STATED THERE WAS NO PROOF FOR CAUSE OF FIRE. *AS *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182703February 27, 2019
EXTERIOR LIGHTING
WE HAD THE DRIVER'S HEADLIGHT REPLACED UNDER WARRANTY DUE TO IT HOLDING WATER. ONCE WE GOT THE CAR BACK AND DROVE IT AT NIGHT, IT WAS APPARENT THAT THE LIGHT PATTERN WAS NOT THE SAME. SEE PHOTO. WE WERE NOT ABLE TO SEE THE ROAD ON THE LEFT SIDE SINCE THE BEAM WAS ESSENTIALLY POINTED DOWN SO I TOOK THE VEHICLE BACK AND THEY SAID THAT THE HEADLIGHT WAS A NEW DESIGN AND THAT'S HOW IT LOOKS BUT THEY CLAIMED TO HAVE ADJUSTED IT AGAIN. THAT WEEK WE DROVE TO ORLANDO AT NIGHT AND ALMOST EVERY CAR IN THE OPPOSITE DIRECTION WOULD EITHER FLASH THEIR LIGHTS AT US OR HONK THEIR HORN. I DID A STATIC TEST AND THE LEDT LIGHT WAS ILLUMINATING OVERHEAD ROAD SIGNS AT A DISTANCE OF 50FT SO WE WERE BLINDING ONCOMING DRIVERS. I CONTACTED BUICK CORPORATE AND THEY TOLD ME TO TAKE THE VEHICLE BACK TO THE DEALER A 4TH TIME, ONCE AGAIN I WAS TOLD THIS IS THE NEW DESIGN BUT WE WILL ADJUST IT. AS IT STANDS RIGHT NOW, MY LEFT AND RIGHT HEADLIGHTS ARE THROWING 2 COMPLETELY DIFFERENT LIGHT PATTERNS, I STILL CAN'T SEE THE LEFT SIDE OF THE ROAD AND THE HIGH BEAMS ON THE LEFT SIDE DON'T SEEM TO ILLUMINATE ANYTHING AT ALL. I'M A LICENSED ENGINEER AND ACCIDENT RE-CONSTRUCTIONIST THAT HAS SUBJECTED OTHER VEHICLES TO DOT AND SAE HEADLIGHT TESTS AND THESE LIGHTS WILL NOT PASS. IT ALSO CAUSES UNDUE STRESS ON THE THE DRIVER SINCE THE LIGHTING PATTERN IS NO LONGER CONSISTENT ACROSS THE FRONT OF THE CAR. I WOULD LIKE SOME HELP IN GETTING GM TO ACKNOWLEDGE THIS ISSUE AND CORRECT IT SINCE THEY ARE TELLING ME THAT ONCE MY WARRANTY EXPIRES IN MAY, THEY ARE NO LONGER RESPONSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182256February 25, 2019
ELECTRICAL SYSTEM
POWER WINDOWS ON THIS CAR BURN OUT, 4 MECHANICS SAID THIS IS A VERY COMMON PROBLEM, AND REPAIRS OF THE POWER WINDOWS IS EXPENSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182411February 25, 2019
ELECTRICAL SYSTEM, SEATS, AIR BAGS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. AS THE CONTACT BACKED OUT OF THE DRIVE AND PLACED THE VEHICLE IN DRIVE, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. WITHIN A COUPLE OF SECONDS, ALL THE AIR BAGS DEPLOYED, EXCEPT THE STEERING AIR BAG. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TOW THE VEHICLE TO THE DEALER. THE DEALER WAS NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE CONTACT STATED THAT SHE WAS NOT NOTIFIED OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,200. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180817February 18, 2019
ENGINE
TIMING CHAIN ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180688February 17, 2019
EXTERIOR LIGHTING
BOTH HEAD LIGHTS CONTINUOUSLY FILL UP WITH MOISTURE AND CAUSE THE HEAD LIGHTS TO NOT FUNCTION WHICH BECOMES VERY DANGEROUS AT NIGHT WHEN I DO NOT EXPECT IT TO HAPPEN. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLE AS MANY PEOPLE COMPLAIN ON AUTO FORUMS ABOUT IT. THE LIGHTS DON'T WORK WHILE VEHICLE IS STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Regal