Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10636991September 17, 2014
AIR BAGS
SPONTANEOUS DEPLOYMENT OF PASSENGER SIDE FRONT AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632680September 12, 2014
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
WHILE DRIVING, THE ENGINE BEGAN TO OVERHEAT THEN THERE WAS A LOUD POP AND STEAM STARTED COMING FROM UNDER THE HOOD. UPON INSPECTION IT WAS THE HEATER HOSE FITTING THAT HAD FAILED. ACCORDING TO MOST DEALERSHIPS THIS IS BECOMING A WELL KNOWN ISSUE WITH THE COOLANT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627949August 25, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1995 BUICK PARK AVENUE. THE CONTACT STATED THAT THE FIRE WALL WAS DEFECTIVE. THE INSULATION WAS SEE THROUGH AND COULD CAUSE THE BRAKE MASTER CYLINDER TO SEPARATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626327August 19, 2014
ELECTRICAL SYSTEM
ON 4 SEPARATE OCCASIONS AND WHILE TRAVELING AT SPEED AROUND 50-65 MILES PER HOUR MY CAR WOULD JUST SHUT OFF. I WOULD LOOSE POWER STEERING AND IT WOULD BE HARD TO OPERATE THE VEHICLE. THE LAST TIME THIS HAPPENED I WAS ON A MAJOR FREEWAY AND HAD TO PULL OVER AS CARS WOULD JUST DRIVE BY AT 60 MILES PER HOUR OR FASTER. I THINK IT IS RIDICULOUS THAT MY CAR IS NOT INCLUDED IN THE RECALL. THIS IS A MAJOR SAFETY ISSUE AND IF I OR MY FAMILY WOULD HAVE BEEN HURT OR KILLED I AM SURE GM WOULD ADD MORE CARS TO THE RECALL. WHY SHOULD I HAVE TO WAIT FOR A TRAGIC INCIDENT TO HAPPEN. I TOOK MY CAR TO A SHOP AND THEY INFORMED ME THAT IS WAS THE IGNITION ISSUE DUE TO THE PK3 SECURITY SYSTEM GM HAS ON THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616021July 24, 2014
WHEELS
TL* THE CONTACT OWNS A 2004 PARK AVENUE. THE CONTACT STATED THAT THERE HAD BEEN FLUID LEAKING FROM THE WHEELS INTERMITTENTLY. THE AUTHORIZED DEALER WAS CONTACTED AND REFERRED THE CONTACT TO A TIRE SHOP FOR INSPECTION AND DIAGNOSIS. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610816July 15, 2014
SEAT BELTS, SEAT BELTS:FRONT:WEBBING
I BROUGHT THE RECALL PRINT OUT FROM THE NHTSA # 00V117000 AND THE DEALER SAID GM DOESN'T LIST MY VEHICLE, BUT WHEN YOU RUN THE VIN MY VEHICLE IS INCLUDED IN THE RECALL. I'VE HAVE EXPERIENCED PROBLEMS WITH THE PASSENGER SEAT BELT FOR YEARS AND IT NEED TO BE FIXED. THE LOCAL GM DEALER IN THE HOUGHTON LAKE, MICHIGAN AREA IS: NESTER CHEVROLET. NESTER CHEVROLET PHONE NUMBER IS: 989-422-5126. MY PASSENGERS CAN'T GET THE SEAT BELT TO FASTEN BECAUSE THE RETRACTOR WON'T EXTEND FAR ENOUGH TO BUCKLE THE BELT. THIS IS A VIOLATION OF THE SEAT BELT LAW IN MICHIGAN NOT TO WEAR A SEAT BELT. I NEED YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608583July 7, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE AFTERNOON OF FEBRUARY 14 MY WIFE AND I WERE DRIVING FROM INDIANA ON I-70 EAST TOWARDS DAYTON, OHIO. AS WE WERE DRIVING WE NOTICED HOW THE SNOW STORM WE THOUGHT WE WERE LEAVING BEHIND IN INDIANA SEEMED TO BE EVER WITH US. ABOUT 3 P.M. IN THE AFTERNOON I, THE DRIVER, SMELLED A FAINT ELECTRICAL ODOR. HAVING HAD THAT EXPERIENCE BEFORE WITH NO CONSEQUENCE I THOUGHT I MIGHT JUST BE MISTAKEN OR SMELLED THE ODOR FROM ANOTHER CAR. ABOUT THE SAME TIME, I CAN'T REMEMBER WHETHER IT WAS JUST BEFORE OR JUST AFTER THIS, THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHICH IT HAS DONE INTERMITTENTLY IN THE RECENT PAST WITH NO CONSEQUENCE. JUST A FEW MINUTES LATER, HOWEVER, THE RADIO CEASED TO OPERATE. SINCE OUR AM CAPABILITY HAD VANISHED ALMOST A YEAR AGO, WE BOTH TOOK NOTE OF THIS OBVIOUS INTERRUPTION. FOR THE NEXT FEW MOMENTS WE WERE DISTRACTED BY NOT HAVING RADIO, BUT FIDDLED WITH THE DIAL, AND SOON HAD A SIGNAL RETURN FOR JUST A BRIEF MOMENT THEN IT WENT SILENT AGAIN. AT ABOUT THAT SAME MOMENT I AGAIN DETECTED A WHIFF OF ELECTRICAL ODOR. EARLIER, SINCE THE REAR WINDOW WAS FREE OF SNOW, I HAD TURNED OFF THE DEFROSTER. BUT, SCANNING THE MIRRORS, I WAS SURPRISED TO DISCOVER A TINY FLAME IN THE REAR WINDOW. ON THE DRIVER'S SIDE OF THE CAR, AND IN THE UPPER CORNER OF THE REAR WINDOW, THERE WAS A CIGARETTE LIGHTER SIZE FLAME. OBVIOUSLY AMAZED AND SURPRISED, I TOLD MY WIFE WHAT I SAW AND QUICKLY BEGAN TO DECELERATE SO I COULD PULL OVER. AFTER STOPPING AND OPENING THE PASSENGER DOOR ON THE DRIVER'S SIDE, I SWATTED INSTINCTIVELY AT THE FLAME WITH MY LEFT HAND, HOPING THAT SUCH A MOTION WOULD DOUSE THE FLAME. THAT ONLY SUCCEEDED IN INJURING MY HAND IN WHAT LATER TURNED OUT TO BE A 2ND DEGREE BURN. THE CAR WAS EVENTUALLY CONSUMED BY FIRE EXCEPT THE FRONT FENDERS & TIRES - TOTALLED BUICK DID NOT ATTEND TO MY CASE BECAUSE I NO LONGER OWNED THE CAR WHEN I CALLED THEM {CASE # 711288559106]. *JS
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10594386May 27, 2014
ENGINE
TL* THE CONTACT OWNS A 1995 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED BEFORE WHILE STOPPED AT A RED LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,628.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593446May 22, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE POWER STEERING FAILED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED AS NORMAL. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 51,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584313April 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT CONTINUED TO DRIVE AND THE VEHICLE EVENTUALLY REGAINED POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576189April 1, 2014
FUEL SYSTEM, GASOLINE, POWER TRAIN, SERVICE BRAKES
AT SPEED LET OF GAS PEDAL REAL QUICK TO BRAKE AND ENGINE COMPLETELTSHUTSOFF. DOES NOT DO IT ALL THE TIME NEVER KNOW WHEN IT WILL HAPPEN. HAPPENS AT ANY SPEED WHATS BAD DEALERS CANNOT FIND ANY CODE IN COMPUTER TELLING WHATS HAPPENING. THEY WANT ME TO BRING IT IN RIGHT AFTER IT HAPPENS. IT HAPPENS THAT WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575288March 28, 2014
FUEL SYSTEM, GASOLINE, ENGINE, ELECTRICAL SYSTEM
WHILE ATTEMPTING TO START THE CAR AFTER THE IGNITION WAS CRANKED FOR LESS THAN ONE SECOND THERE WAS AN EXPLOSION FROM UNDER THE HOOD RESULTING IN FIRE. THE FIRE WAS PUT OUT WITHIN A MINUTE DUE TO ACCESS OF A NEARBY FIRE EXTINGUISHER. UPON EXAMINATION OF THE ENGINE COMPARTMENT THE ENTIRE INTAKE MANIFOLD HAD EXPLODED OFF OF THE ENGINE AND THERE WAS FIRE DAMAGE TO WIRING AND HOSES. THE CAR WAS PARKED OUTSIDE OVERNIGHT AND THE TEMPERATURE WAS 5 DEGREES F. IT IS A GOOD THING I HAD RECENTLY PURCHASED THIS CAR FROM MY AGING PARENTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10575200March 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573618March 19, 2014
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10569212March 13, 2014
ENGINE, FUEL SYSTEM, GASOLINE
MY SISTER WAS THE PREVIOUS OWNER. THE ENGINE SHUTS DOWN COMPLETELY. THIS HAS OCCURRED WHILE AT A STOP LIGHT, WHILE DRIVING 40 MPH DOWN A CITY STREET. FORTUNATELY, I HAVE BEEN ABLE TO PULL OVER OR THE MIRACULOUSLY THE VEHICLE RE-STARTED QUICKLY. THESE SYMPTOMS ARE IDENTICAL TO THE SYMPTOMS OF THE OTHER GM RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564545February 16, 2014
WHEELS, STEERING
I HAVE A 1997 BUICK PARK AVENUE, WHEN I TURN TO THE RIGHT ONLY EVEN THE SLIGHTEST BIT I HEAR A GRINDING SOUND COMING FROM THE FRONT SUSPENSION AREA. I HAD THE WHEEL BEARINGS CHECKED AND REPLACED THE DRIVER SIDE BEARING AND STILL HAD THE SAME NOISE. I DO NOT KNOW IF ITS PART OF THE STEERING OR MAYBE THE PILOT BEARING IF IT HAS ONE ON THE SIDE OF THE TRANSMISSION. MAYBE THE RACK PINION SYSTEM. I DON'T REALLY KNOW WHAT TO DO TO FIX IT. PLEASE HELP...? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538415September 2, 2013
VEHICLE SPEED CONTROL
I WAS TRAVELING NORTHBOUND ON US 495 IN SECOND LANE FROM RIGHT GETTING READY TO EXIT TO ROUTE 7 AND TRAVEL WEST TOWARDS LEESBURG WHEN SUDDENLY THE CAR ACCELERATED UNCONTROLLABLY. THE ENGINE WAS RACING. I TRIED EVERYTHING TO AVOID OTHER TRAFFIC AND STOP OR SLOW DOWN THE CAR WHILE TURNING THE AUTO TO THE ADJACENT LANE. THIS INCLUDES SHIFTING THE AUTOMATIC TRANSMISSION TO NEUTRAL AND PARK, APPLYING BRAKES, APPLYING EMERGENCY BRAKES AND FINALLY SHUTTING OFF THE ENGINE. THE AUTO MOVED TO THE RIGHT LANE AND FINALLY CAME TO A STOP WITH LITTLE CONTROL OF STEERING. I WAITED FOR A FEW MINUTES AND STARTED THE ENGINE AGAIN AND SHIFTED INTO FIRST GEAR TO GET AWAY FROM TRAFFIC. AUTO STARTED UP AGAIN BUT ENGINE NO LONGER RACED. I SHIFTED INTO THIRD AND WAS ABLE TO MAKE IT HOME SAFELY ABOUT 6 MILES AWAY IN A NORMAL MANNER.ITS BEEN A GREAT CAR, AND THIS HAS NEVER HAPPENED BEFORE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532167July 27, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CAR WENT FOR ITS OIL CHANGE AND WE WERE INFORMED TO STOP DRIVING THE CAR NOW DO NOT DRIVE IT AN INCH. THE FRONT SUB FRAME IS RUSTED AND BROKE THIS HOLDS THE FRONT SUSPENSION AND ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531585July 24, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, A VEHICLE CRASHED INTO THE CONTACT'S DRIVER'S SIDE DOOR AT 45 MPH. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT'S HEAD WAS THROWN INTO THE WINDSHIELD, CAUSING A LOSS OF CONSCIOUSNESS. THE CONTACT SUSTAINED BACK, HEAD AND BODILY INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER INVESTIGATED THE AIR BAG FAILURE AND CONCLUDED THAT THE AIR BAG WAS NOT IMPACTED IN THE PROPER AREA TO WARRANT DEPLOYMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10516264June 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE DEALER FOUND A LEAK IN THE LOWER INTAKE GASKET. THE UPPER INTAKE WAS FOUND TO BE DEFORMED AND CAUSED A COOLING FLUID LEAK. THE VEHICLE WAS REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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