Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10786831October 28, 2015
ELECTRICAL SYSTEM, ENGINE
IN SAN DIEGO UNION PAPER DATED 10/28/2015, THERE IS A RECALL ON GM CARS HAVING THE 3.8 LITER ENGINE. IT INVOLVES VEHICLES HAVING THIS ENGINE. THE PROBLEM IS INTAKE MANIFOLD LEAKING OIL. THIS WAS FOUND BY THE SMOG STATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782243October 14, 2015
UNKNOWN OR OTHER
WHILE DRIVING IN STOP AND GO AREAS THE CAR WILL SHUT OFF COMPLETELY. NO STEERING, BRAKES, OR POWER WHATSOEVER. WILL PLACE IN PARK AND TURN KEY, CAR WILL START RIGHT UP. SO FAR I HAVE NOT FOUND ANYONE WHO CAN FIND THE CAUSE OF THIS ISSUE AND JUST RECOMMEND REPLACING NUMEROUS PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781745October 13, 2015
STRUCTURE:BODY:DOOR, SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 02/23/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764694September 17, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY FROM LEFT TO RIGHT WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10763105September 11, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE DRIVER AND FRONT PASSENGER SIDE SEAT BELTS WERE NOT PROPERLY RETRACTING AND DETRACTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748582August 13, 2015
STEERING, SUSPENSION, WHEELS
DRIVING DOWN THE HIWAY, HAD JUST PASSED A SEMI; THANK GOODNESS IT WAS AFTER THAT THAT MY DRIVER'S SIDE TIRE BLEW MAKING THE CAR QUITE DIFFICULT TO STEER. TOOK IT TO FIRESTONE; HAD TO HAVE BOTH FRONT TIRES REPLACED AND INSTRUCTED TO BRING IT BACK THE WEEK AFTER FOR AN ALIGNMENT. AT THAT TIME I DISCOVERED THAT BOTH NEW FRONT TIRES WERE ALREADY RUINED DUE TO THE CRADLE/FRAME ASSEMBLY WHICH WAS RUSTED OUT. THIS COST ME $863. YESTERDAY - 08/12/2015 THE FUEL PRESSURE REGULATOR WENT OUT. UPON MY INVESTIGATION I DISCOVERED THIS WAS A RECALL ISSUE. I WAS TOLD IT HAD BEEN FIXED.. ALTHO THERE WASN'T ANY CONCRETE PROOF GIVEN TO ME THAT IT HAD AS THE DEALERSHIP I CALLED WAS NOT THE DEALERSHIP THAT SAID THE ISSUE WAS RESOLVED. NOW I HAVE A CAR THAT IS COMPLETELY INOPERABLE JUST WEEKS AFTER SPENDING $863 TO HAVE ONE ISSUE RESOLVED. I FIND IT PARTICULARLY APPALLING THAT NO ONE SEEMS TO WANT TO HELP RESOLVE ANY OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734425July 15, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I WAS DRIVING HOME FROM WORK. SUDDENLY LIGHTS STARTED GOING OFF ON MY DASHBOARD INDICATING THAT MY ABS, TRACTION CONTROL, AND SATIABILITY CONTROL WERE OUT. NOT BEING ABLE TO STOP ON THE HIGHWAY OR CONTACT SOMEONE TO GIVE ME A LIFT HOME I PROCEEDED TO THE NEAREST BUICK DEALERSHIP TO SEE WHAT THE ISSUE WAS. DURING THE JOURNEY THE LIGHTS TURNED OFF, BUT THINKING IT WAS AN ELECTRICAL PROBLEM I STILL HEADED TOWARDS THE DEALERSHIP. THE CAR WAS LOOKED AT BY A SERVICE TECH. I WAS TOLD MY BRAKE MODULE COMPUTOR WAS OUT AND I NEEDED A REPLACEMENT. THE COST WAS ROUGHLY $1200, KNOWING I COULDN'T AFFORD IT, I ASKED IF THEIR WAS A SAFELY RECALL. THEIR WAS NOT. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE HOME, THE MAN SAID HE DIDN'T SEE WHY NOT. THINKING THIS MEANT MY BRAKES WERE FINE AND NOTING THAT THE LIGHTS WERE NOW OFF, I LEFT AND DROVE FOR ABOUT AN HOUR OR LESS TOWARDS HOME, I WAS ROUGHLY 9 MILES AWAY FROM MY HOME WHEN I REALIZED I WAS VEERING INTO THE OTHER LANE INTO ANOTHER CAR ON MY RIGHT. I APPLIED THE BRAKES AND ATTEMPTED TO STEER MY CAR OUT OF THE WAY, BUT BOTH OF OUR MIRRORS HIT, MY CAR THEN PROCEEDED TO SPIN OUT ON CONTROL COUNTERCLOCKWISE. FORTUNATELY NO ONE WAS HURT AND NO REPORTABLE DAMAGE WAS DONE. BUT IT WAS STILL VERY UNPLEASANT AND COULD'VE BEEN A LOT WORSE. I KNEW I COULDN'T DRIVE IT BACK 65 MILES TO THE DEALERSHIP SO I HAD IT SERVICED AT A LOCAL MECHANIC SHOP IN MY HOME TOWN. I ASKED HIM WHY I SPUN OUT WHEN DOING THE EMERGENCY MANEUVER. HE TOLD ME AS WELL AS THE COMPUTER POWERING THE TRACTION CONTROL, ABS, AND STABILITY CONTROL, IT WAS NEEDED TO OPERATE THE POWER DISK BRAKES. NEEDLESS TO SAY THIS COULD'VE BEEN VERY MUCH PREVENTABLE IF THE DEALERSHIP HAD INSTRUCTED ME NOT TO DRIVE HOME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731086July 1, 2015
ENGINE AND ENGINE COOLING
1999 BUICK PARK AVENUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE PLASTIC MANIFOLDS AND REQUESTS REIMBURSEMENT FOR TWO ENGINE REPAIRS. *SMD THE CONSUMER STATED ON JULY 28, 2003, THE VEHICLE STOPPED RUNNING AND AGAIN ON NOVEMBER 13, 2014. THE CONSUMER STATED BOTH TIMES, THE MANIFOLD HAD TO BE REPLACED. *JB UPDATED 09/09/15*LJ UPDATED 03/7/16.*JB UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725985June 18, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY PROBLEM IS, THE LEFT BLINKER OF THE FRONT, BACK AND HEADBOARD IS NOT WORKING. BUT IF I PUT ON MY FLASHERS, ALL MY LIGHTS ARE WORKING, INCLUDING THE LEFT BLINKER. I TOOK IT IN AND THEY TOLD ME THAT ITS NOT THE LIGHT BULB, AND ITS NOT THE FUSES FROM BOTH THE FRONT AND THE HEADBOARD FUSES BOXES, AND I'VE BEEN TOLD BY RESEARCH AND THE MECHANIC THAT THIS IS NOT A NEW PROBLEM AND ITS BEEN AN OCCURRING ISSUE FOR THE 1997-2005 BUICK PARK AVENUE. . .UPDATED 07/20/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715533May 10, 2015
AIR BAGS
SLOWED TO TURN CORNER, PASSENGER AIR BAG DEPLOYED. AIRBAG LIGHT ON. NO CONTACT WITH ANYTHING OUTSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705194April 12, 2015
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING MY CAR AND IT STARTED TO MISFIRE. I PUT IT ON THE MACHINE AND GOT A FEW DIFFERENT CODES P1406 AND P0300 GOT THOSE FIXED IT WORKED FINE. A WEEK LATER THE PROBLEM CAME BACK. IT SAT UP FOR A FEW WEEKS AND WHEN I WOULD DRIVE IT I SMELLED GAS FUMES. NOW IT WON'T TURN AND THERE'S STILL A SMELL OF FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692357March 5, 2015
ENGINE, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
MY 1999 BUICK PARK AVENUE WAS PARKED UNDER OUR POLE BARN IN FRONT OF OUR HOME. MY NEIGHBOR CAME OVER TO BORROW MY CAR WITH MY PERMISSION. IT WAS COLD THAT DAY. SHE TURNED THE KEY. THE CAR BACKFIRE & THE HOOD JUMPED. THE CAR MADE A LOUD NOISE & SMOKE STARTED ROLLING OUT FROM UNDER THE HOOD OF MY CAR. SHE POPPED THE HOOD & GOT OUT OF THE CAR. BY THE TIME SHE GOT IN FRONT OF THE CAR FLAMES WERE SHOOTING OUT OF THE FRONT OF THE CAR. SHE CALLED THE PERU FIRE DEPARTMENT WHO CAME OUT & PULLED MY CAR OUT TO THE DRIVEWAY SAVING OUR HOUSE FROM BURNING TO THE GROUND. THE GOT THE CAR PUT OUT EVENTUALLY BUT IT IS DESTROYED. ENTIRE ENGINE COMPARTMENT IS BURNED OUT. PARTS OF THE INSIDE ARE MELTED. THE CAR IS A TOTAL LOSS. WE CONTACTED BUICK. THEY OFFERED US $1000. FOR A CAR WE WERE OFFERED $3000.00 FOR THAT SUMMER. THEY THEN DECIDED THEY DID NOT OWE US ANYTHING AS THE CAR ITSELF WAS OVER 10 YEARS OF AGE. THEY WILL NOT ANSWER CALLS NOR WILL THEY PAY FOR THE DAMAGES. WE CANNOT AFFORD AN ATTORNEY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10679507January 28, 2015
ENGINE
I HAVE BEEN SMELLING OIL BURNING SMELL WHEN I DRIVE MY CAR FOR A WHILE. TODAY I TOOK THE CAR TO MY MECHANIC AND HE TOLD ME IT'S "UPPER INTAKE MANIFOLD/COOLANT LEAK. HE FOUND RECALLS ON PREVIOUS YEARS. HE ADVISED ME TO TALK TO GM. GM DIDN'T FIND ANY RECALL ON MY VIN AND TOLD ME I CAN'T BE COVERED. HOWEVER I FOUND MANY COMPLAINS BY OWNERS OF OTHER MODELS AND YEARS. IT IS POSSIBLE THAT 2002 MODELS WERE NOT REPORTED TO BE COVERED BY A RECALL. GM CONNECTED ME TO A BUICK DEALER IN MY AREA. THE PERSON WHO I SPOKE WITH WAS VERY RUDE AND UNCOOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668517December 27, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER WHILE TRAVELING BETWEEN 65 AND 70 MPH. ALL ELECTRICAL SYSTEMS, HEADLIGHTS, DASH LIGHTS ETC STAYED ON AND APPEARED NORMAL. FORTUNATELY THE TRAFFIC WAS SUCH THAT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, STOP AND TURN ON MY HAZARD WARNING LIGHTS. I SAT FOR A MOMENT AND THEN TRIED TO RESTART THE ENGINE. THE CRANKING APPEARED NORMAL AND THE ENGINE IMMEDIATELY STARTED AND THE ENGINE PARAMETERS, TEMPERATURE, VOLTS, ETC APPEARED NORMAL. I WAS SURPRISED TO SAY LEAST BUT WE DECIDED TO START MOVING AGAIN AND PROCEEDED TO DRIVE PRETTY MUCH AT NORMAL SPEEDS WITHOUT A HICCUP THE 20 MILES LEFT TO GET HOME STAYING IN THE RH LANES FOR THE MOST PART. GETTING BACK INTO THE FAST MOVING STREAM OF TRAFFIC WAS SOMEWHAT HAZARDOUS IN AND OF ITSELF. PRIOR TO THIS SUDDEN FAILURE THERE WAS NO WARNING OR CHANGE IN PERFORMANCE. THE ONLY CAVEAT TO THAT IS THAT IT SEEMS LATELY THERE HAS BEEN A MINOR BUT NOTICEABLE SAG OR HESITATION WHEN STARTING TO ACCELERATE WHILE IN DRIVE AND AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661979December 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT SWERVED AND CRASHED INTO A LIGHT POST. THE CONTACT SUSTAINED A CUT ON THE EYEBROW, LIP AND SEVERAL BROKEN TEETH DUE TO THE IMPACT OF THE AIR BAG WHICH REQUIRED MEDICAL ATTENTION. THE POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,127.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10660723November 24, 2014
ENGINE
A 2001 BUICK PARK AVENUE WAS PURCHASED ON APRIL 27, 2014. IT RAN GOOD UNTIL SEPTEMBER 19, 2014. ON THAT DAY MY SON WAS DRIVING THE VEHICLE. SUDDENLY THE CHECK ENGINE LIGHT STARTED FLASHING AND THE CAR LOST ALL POWER ON A SIDE ROAD. HE WAS ABLE TO START IT AFTER HAVING TO PULL OVER WITH NO LIGHTS, POWER BRAKES OR STEERING. I TOOK IT FOR A TEST RIDE AND IT DID THE SAME THING. WE GOT IT HOME AND FAILED TO REPAIR IT BY OURSELVES. WE TOOK IT TO A REPAIR GARAGE AND THEY SAID THE PROBLEM WAS THE MAF SENSOR. THE TECHNICIAN SHOWED ME HOW TO TAP ON THE ENCLOSURE (WITH A SCREWDRIVER) WHICH HOUSED THE PART AND THE ENGINE WOULD SPUTTER AND MISS. AFTER INSTALLING A NEW MAF SENSOR IT NOW RUNS FINE. WE LOOKED AT THE VEHICLE HISTORY AND IT NEEDED A NEW MAF SENSOR TWO OTHER TIMES. ONCE AT 9/2013 AND ANOTHER AT 6/2012. IT IS SURPRISING AND SHOCKING THAT THE FAILURE OF THIS PART CAUSES THE ENTIRE ENGINE TO SHUT DOWN, CREATING A DANGEROUS SITUATION. A BRAND NEW MAF SENSOR FROM THE BUICK DEALER COSTS $430 WHICH IS OBVIOUSLY GEARED TOWARDS SELLING TO REPAIR SHOPS VS. DO IT YOURSELF MECHANICS. THIS RIDICULOUS HIGH PRICE HAS CREATED A MARKET FOR CHEAPER MAF SENSORS WHICH MAY OR MAY NOT BE OEM PARTS. THE PART REMOVED WAS A DELPHI SENSOR WHICH ONLY LASTED ONE YEAR. GM HAS GOT TO COME UP WITH A SOLUTION TO THIS POTENTIALLY DEADLY PROBLEM. IT IS PUTTING PEOPLE AT RISK. SIMPLY BUYING AN AUTHENTIC GM PART IS NOT ENOUGH BECAUSE IT STILL EVENTUALLY FAILS AND THE CAR TOTALLY SHUTS DOWN, WHICH IS UNACCEPTABLE. A SEARCH ON THE INTERNET REVEALS OTHERS WITH THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652884November 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
MY DAUGHTER HAD A HEAD ON ACCIDENT WITH ANOTHER VEHICLE. THE AIRBAG DID NOT DEPLOY IN OUR 2001 BUICK PARK AVE. SHE DIED FROM HER INJURIES. SHE WAS 17 YEARS OLD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10650836October 28, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE EXPLODED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RUPTURED INTAKE MANIFOLD DISPLACED THE FUEL LINE, WHICH PULLED THE INJECTOR OUT CAUSING A FUEL LEAK. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 1/16/15*CN UPDATED 01/20/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648313October 17, 2014
ELECTRICAL SYSTEM
DRIVING DOWN THE EXPRESSWAY, THE CAR JUST SHUT OFF. MY DAUGHTER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD WITHOUT WRECKING (LUCKILY), IT WOULD NOT RESTART, WE HAD THE CAR TOWED. THE CODE READER INDICATED A PROBLEM WITH THE ANTI-THEFT SYSTEM. IF YOU CLEAR THE CODES, OR DISCONNECT THE BATTERY, THE CAR WILL START. THIS HAS HAPPENED MULTIPLE TIMES. MY DAUGHTER HAS LEARNED HOW TO CLEAR CODES WITH A CODE READER, BUT THIS IS UNSAFE. THE DEALER SAYS THEY HAVE NOT HAD A RECALL ON THIS, BUT IT SOUNDS EXACTLY LIKE THE OTHER IGNITION SWITCH PROBLEMS ON THE OTHER GM VEHICLES. THEY NEED TO BE RECALLED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643149October 7, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WILL NOT TURN OFF KEY CAN BE REMOVED WITH CAR RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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