Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10031695July 31, 2003
EQUIPMENT:ELECTRICAL
CONSUMER PUSHED IN CIGARETTE LIGHTER TO ACTIVATE. LIGHTER ONLY GOT WARM. CONSUMER DEPRESSED AGAIN. THIS TIME LIGHTER GOT HOT, BEGAN SMOKING AND CAUGHT FIRE BURNING OUT THE ENTIRE INTERIOR OF VEHICLE. *PH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10031570July 30, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL INTERMITTENTLY JUMPS FOR 55MPH TO 90MPH, AND CONSUMER MOST APPLY THE BRAKES AS SOON AS POSSIBLE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026405July 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE A LOUD EXPLOSION OCCURRED. THE EXPLOSION DESTROYED THE UPPER INTAKE MANIFOLD PLENUM, FUEL RAIL AND FUEL PRESSURE REGULATOR. THE CONSUMER PAID TO REPAIR THE ENGINE AND OTHER DAMAGED PARTS. THE DEALER AND MANUFACTURER REFUSED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. THE MANUFACTURER HAS NOT DETERMINED THE CAUSE. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024940July 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TOT EH DEALER WHERE IT WAS DETERMINED THAT THE ENGINE INTAKE MANIFOLD HAD A DESIGN DEFECT WHICH CAUSED PREMATURE GASKET FAILURE. THAT FAILURE CAUSED COOLANT TO LEAK INTO THE ENGINE MANIFOLD AND BURN IN THE ENGINE. THE VEHICLES A/C COMPRESSOR ALSO FAILED. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030073July 24, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WILL CONTINUOUSLY HESITATE TO ACCELERATE WHEN PULLING OUT. DEALERSHIP HAS REPLACED EVERY COMPONENT THAT CAN CAUSE THIS PROBLEM, BUT THE PROBLEM STILL EXISTS, CANNOT BE FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030124July 24, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATED THAT VEHICLE OVERHEATED AND BROKE DOWN ON HIGHWAY. DEALER DIAGNOSED THAT THE PLASTICK INTAKE MANIFOLD CRACKED, CAUSING FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020439July 17, 2003
ENGINE AND ENGINE COOLING
ANTI-FREEZE LEAKED INTO THE ENGINE'S OIL. AS A RESULT, THE VEHICLE LOST POWER. THE ROD BEARINGS, UPPER AND LOWER INTAKE MANIFOLDS WERE REPLACED. *JB THERE WAS SEVERE DAMAGE TO THE ENGINE, WHICH CAUSED THE ENTIRE ENGINE TO BE REPLACED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027137July 14, 2003
FUEL SYSTEM, GASOLINE:STORAGE
CONSUMER STATES THAT THE VEHICLE HAS A GAS LEAK. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027037July 11, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING LOST COMPLETE POWER STEERING AND VEHICLE RAN OFF THE ROAD. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029540July 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE EXPLODED UPON STARTING THE VEHICLE. THERE WAS DAMAGE TO THE UPPER INTAKE MANIFOLD (PLENUM), FUEL INJECTOR RAILS, AND FUEL PRESSURE REGULATOR. ALL COMPONETS REQUIRED REPLACEMENT, PLUS A SEAL AND VALVE KIT. BOTH GM AND THE DEALER REFUSED TO REIMBURSE FOR THE COST OF THE EXPLOSION AND SUBSEQUENT DAMAGE/REPAIR. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026969July 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
LOOSE BOLT STUCK IN TRANSMISSION. NAR 07/09/2003*MR THE CONSUMERS VEHICLE WOULD NOT GO INTO REVERSE, BECAUSE THE BOLTS BACKED OUT, WHICH CAUSED THE GASKET TO LEAK IN THE TRANSMISSION. THE CONSUMER HAD TO PAY APPROX $1400. IN REPAIRS AND FEELS THAT THESE DAMAGES WERE CAUSED BY THE DEALERSHIP AND THAT SHE SHOULD BE REIMBURSED FOR DEFECTIVE PARTS PLACED ON A BRAND NEW VEHICLE. *CB THE ROTORS ALSO HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025363July 3, 2003
FUEL SYSTEM, GASOLINE
CAR STALLED AS I WAS GOING DOWN FREEWAY 65 MPH. STALLED, NO WARNING AT ALL. NO BRAKES (POWER)NO STEERING (POWER. LUCKY I WAS IN RIGHT HAND LANE TO HORSE CAR OFF TO SIDE AND CALL TOW TRUCK. SECOND TIME GOING DOWN STEEP GRADE, STALLED SAME EXACT THING NO POWER COASTED DOWN TO BOTTOM OF HILL TRYING TO AVOID ACCIDENT. LET CAR SIT FOR 15 MINUTES, START RIGHT BACK UP AND RUN FOR A COUPLE OF WEEKS.NOW I DRIVE IN RIGHT LANE, 45 MPH, PHONE AND AAA CARD BY MY SIDE. SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020457July 3, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER SIDE SHOULDER BELT WOULD NOT RETRACT. THE BELT HAD ABOUT 18-18 INCHES OF SLACK AT ALL TIMES. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020207July 3, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE LEFT SIDE MIRROR BLOCKED THE VISION ON THE LEFT SIDE OF THE VEHICLE CONSUMER FELLS IT IS A SAFETY HAZARD. THE CONSUMER E-MAILED GM WITH THE CONCERN AND THE REPRESENTATIVE SAID NOTHING COULD BE DONE. *JB *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023926June 28, 2003
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SEAT BELT WILL FULLY RETRACT AFTER USE AND THEN FOR NO REASON SEAT BELT WILL NOT RELEASE. THE SEAT BELT IS UNAVAILABLE FOR USE FOR EXTENDED PERIODS OF TIME. THUS CAUSING US TO USE THE VEHICLE WITH OUT THE USE OF A SAFETY FEATURE THAT IS REQUIRED BY LAW TO BE BUCKLED WHEN AUTOMOBILE IS IN USE. HAD DEALER LOOK AT CAR AND WAS INFORMED THAT SEAT BELT WOULD NEED TO BE REPLACED AT A COST OF $600.00. I SEE THAT THERE ARE OTHER COMPLAINTS ABOUT THE SEAT BELTS NOT WORKING YET NO SERVICE BULLETIN HAS BEEN ISSUED OR A RECALL FOR THIS VERY IMPORTANT SAFETY DEVISE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024728June 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
ABS LIGHTS COMES ON AND STAY ON WHILE DRIVING. THIS RESULTS IN LOSS OF ABS AND SERVICE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023458June 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MAY 25, 2003 I STARTED TO PULL OUT ONTO A STREET, AND MY 1998 BUICK PARK AVENUE GOT PART WAY OUT INTO THE STREET AND THEN WOULD NOT MOVE, EXCEPT AT A SNAIL'S PACE. FINALLY I WAS ABLE TO PULL ON OUT, BUT NOT BEFORE A CAR WAS RIGHT UPON ME. I TOOK IT TO A DEALER AND TSB EXISTED ON A VALVE IN THE TRANSMISSION. I BELIEVE THIS TSB SHOULD BE EXTENDED TO A RECALL, BECAUSE I ALMOST GOT HIT WHEN I PULLED OUT BECAUSE THE CAR MORE OR LESS STALLED WHILE I WAS ENTERING THE STREET. IF YOU SEE THAT YOU HAVE PLENTY OF ROOM TO PULL OUT INTO TRAFFIC, ONE DOES NOT EXPECT THE CAR TO SUDDENLY CREEP OR STALL. THIS PROBLEM WITH THE TRANSMISSION IS DEFINITELY A SAFETY PROBLEM-I EXPERIENCED IT FIRST HAND. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024460June 17, 2003
SEAT BELTS
NAR 06/19/2003. *MR THE PASSENGER SIDE SEAT BELT COULD NOT BE REMOVED FROM IT'S RECEPTABLE. THE VEHICLE WAS TAKEN TO THE SERVICE SHOP AND THE MECHANIC DISCOVERED PLASTIC PARTS IN THE SEAT BELT RECEPTABLE HAD BEEN GROUNDED UP. THE CONSUMER BELIEVED THAT THERE SHOULD BE A RECALL FOR REPLACEMENT OF THE SEAT BELTS IF OTHER BUICK OWNERS ARE HAVING THE SAME PROBLEM. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023996June 13, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD HAS MALFUNCTIONED. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023012June 13, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD DEVELOPED A CRACK OR HOLE. COOLANT LEAKED INTO CYLINDERS AND OIL CAUSING ENGINE NOT TO RUN. REPAIR COST OVER $900.00. THIS APPEARS TO BE A KNOWN PROBLEM AND BUICK DID NOT OFFER TO SHARE ANY OF THE REPAIR EXPENSE. THE PLASTIC MANIFOLD, WAS OVER $300 FOR THE PART, WHICH SHOULD HAVE NOT FAILED, OR AT LEAST SHOULD HAVE BEEN CHEAP TO REPLACE SINCE IT WAS PLASTIC. THIS IS A LONG TERM KNOW DEFECT AND BUICK SHOULD HAVE RECALLED THIS AND FIXED IT IN THE NEWER VEHICLES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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