Buick Lucerne Complaints

943 consumer complaints on file.

#10672176January 13, 2015
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10671951January 12, 2015
WHEELS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES DEFLATED WHEN SALT FROM THE ROAD CAME IN CONTACT WITH THE WHEELS. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670891January 8, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE WINDSHIELD WIPER FLUID FEATURE FAILED TO WORK. THE CONTACT STATED THAT THE FAILURE PROGRESSED WITHOUT WARNING. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669441January 1, 2015
POWER TRAIN
I STARTED THE ENGINE AND THE "LOW ENGINE POWER LIGHT" CAME ON THE DASHBOARD. I PRESSED THE PEDAL DOWN AND HAD TO PRESS THE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO GO 5 MPH. I HAD TO DRIVE ON THE SHOULDER OF THE ROAD AND KEEP PUMPING THE GAS PEDAL UP AND DOWN TO KEEP THE CAR GOING. AT TRAFFIC LIGHTS I HAD TO PUT THE CAR IN NEUTRAL AND FLOOR IT TO RACE THE ENGINE IN ORDER FOR THE CAR TO MOVE. IT IS HAZARD DRIVING ON A FREE WAY AT 5 MPH. I WAS ABLE TO MAKE IT TO TIRE DISCOUNTERS BECAUSE THEY WERE THE ONLY ONE OPEN ON CHRISTMAS EVE AS MARK SWEENEY GMC/BUICK WAS NOT OPEN AND NORMALLY TAKE MY CAR TO BROCHERDING GMC/BUICK. THE SERVICE PERSON AT TIRE DISCOUNTERS DISCOVERED IT WAS THE THROTTLE SWITCH WHICH WAS BAD. I ENDED UP BEING ABLE TO GET A RENTAL CAR WHILE MY CAR WS BEING REPAIRED. I PICKED UP MY CAR ON DECEMBER 29, 2014 TO FIND THAT ANOTHER PERSON HAD BROUGHT THEIR 2006 OR 07 BUICK IN FOR THE SAME PROBLEM AT TIRE DISCOUNTER. I WILL NEVER OWN ANOTHER AMERICAN MADE CAR AGAIN. THIS BUICK LUCERNE IS THE DEMON CAR AND I HAVE SPENT OVER 10K IN REPAIRS THE PAST 3 YEARS TO KEEP IT RUNNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668698December 29, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/13/15*CN UPDATED 9/11207*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668454December 27, 2014
ELECTRICAL SYSTEM
DRIVING DOWN HIGHWAY AND VEHICLE STALLED FOR NO REASON. ENGINE LIGHT DID NOT COME ON. ATTEMPTED TO START, BUT NOTHING HAPPENED...NO CLICK, NO CRANK, NOTHING. HAD TO WAIT 10 MIN. UNTIL KEY START ATTEMPT DID ANYTHING AND THEN RAN FINE. HAVE BEEN DRIVING IN TOWN ~35MPH AS WELL AS SLOWER SPEEDS AND VEHICLE WILL DO THE SAME THING...STALL. ATTEMPTED TO START, BUT NOTHING HAPPENED...NO CLICK, NO CRANK, NOTHING. HAD TO WAIT 10 MIN. UNTIL KEY START ATTEMPT DID ANYTHING AND THEN RAN FINE. THIS HAS HAPPENED APPROXIMATELY 12 TIMES IN THE LAST 2 MONTHS. THE GM RECALL (SOLUTION WAS A KEY INSERT) HAS BEEN PERFORMED AND THIS ISSUE HAS OCCURRED BEFORE AND AFTER THE RECALL FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668177December 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND STALLED. THE VEHICLE WAS ABLE TO RESTART BUT THE CONTACT WAS UNABLE TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667947December 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668070December 23, 2014
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO REAR FUSE BLOCK WAS MELTED AND TERMINALS IN FUSE BLOCK CONNECTORS OVERHEATED/SPREAD APART. REPLACED FUEL PUMP MODULE AND REAR FUSE BLOCK AND REPAIRED WIRING IN FUSE BLOCK CONNECTOR. THIS IS A RATHER SERIOUS PROBLEM ON A 2010 WITH APPROX. 47,800 MILES. VERY DANGEROUS FOR IT COULD HAVE CAUSED A CRASH OR FIRE IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659523December 17, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, AIR BAGS
2006 BUICK LUCERNE WHILE DRIVING THERE WAS A JARRING EVENT THAT OCCURRED IMMEDIATELY AFFECTING THE ENGINE POWER AND POWER STEERING. *MW THE IGNITION, POWER STEERING HOSE AND AIR BAG MODULE AND OXYGEN SENSOR WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659536December 17, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE RECALL ON THE WEIGHT ON THE KEY RING. CAR WENT DEAD IN THE PARKING LOT. *MW THE IGNITION COIL AND MODULE WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659529December 16, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE THE CONSUMERS WIFE WAS STOPPED AT AN INTERSECTION WHEN SHE SUDDENLY REALIZED THE ENGINE WAS NO LONGER ON AND THE VEHICLE DID NOT MOVE. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALER. DIAGNOSIS WAS THAT THE "IGNITION MODULE" HAD DEFAULTED. *MW THE CONSUMER STATED THE IGNITION FAILED, ONE DAY PRIOR TO RECEIVING THE RECALL NOTICE IN THE MAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659543December 16, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE. THE CAR STALLED AND LOST POWER STEERING AND BRAKE CAPABILITY ON A NARROW COUNTRY ROAD. *TA THE CONSUMER RECEIVED A RECALL LETTER ON AUGUST 21, 2014. THE PROBLEM REGARDING THE IGNITION IN RECALL, DESCRIBED THE PROBLEM SHE EXPERIENCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664436December 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663092December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/21/15*CN UPDATED 01/27/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663107December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/20/15*LJ UPDATED 10/5/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662675December 7, 2014
ENGINE
I WAS DRIVING DOWN STREET AND MOTOR QUIT RUNNING. THE MOTOR DID START AND I CONTINUED ON MY JOURNEY. LATER THAT SAME DAY, THE ENGINE STOPPED AGAIN AND WOULD NOT RESTART FOR SEVERAL MINUTE. AFTER SEVERAL TRIES IT STARTED. I DID NOT HAVE ANY MORE OCCURRENCES FOR SEVERAL MONTHS. I RECEIVED A NOTICE THAT MY BUICK HAD BEEN RECALLED, BUT THAT PARTS WERE NOT AVAILABLE. IN A LETTER DATED SEPTEMBER 2014, I WAS NOTIFIED TO CONTACT MY DEALER AND PARTS WERE NOW AVAILABLE FOR GM RECALL 14299. I CALLED THE DEALER AND THEY SAID PARTS WERE NOT AVAILABLE AND THEY WOULD CALL ME WHEN THEY WERE AVAILABLE. AFTER SEVERAL WEEKS, I CALLED AND THEY HAD THE PART AND SCHEDULED ME FOR NOV. 17. I TOOK THE BUICK IN WITH FOUR KEYS. THEY WOULD ONLY FIX TWO KEYS; SO, NOW I HAVE TWO FIXED KEYS AND TWO UNFIXED KEYS FOR THE CAR. ON DECEMBER 4, THE ENGINE QUIT ON ME AGAIN AND WOULD NOT RESTART. I TRIED MOVING THE GEAR SHIFT, BUT THAT DID NOT HELP. AFTER SEVERAL MINUTES THE CAR DID START AND HAS BEEN TROUBLE FREE SINCE THAT TIME. WHEN THE ENGINE WOULD NOT START, ALL OTHER ELECTRICAL ITEMS SEEMED TO WORK, BUT THE STARTER WOULD NOT CRANK. I TOOK THE CAR TO A MECHANIC, BUT HE COULD NOT FIND A PROBLEM BECAUSE THE CAR WAS WORKING FINE AT THAT TIME. I AM CONCERNED THAT THE ENGINE WILL STOP WHILE ON THE HIGHWAY OR IN HEAVY TRAFFIC IN A DANGEROUS SITUATION. WHAT CAN I DO ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662139December 4, 2014
WHEELS, TIRES
I HAD TO TAKE THE CAR TO A GAS STATION IN THE AREA BECAUSE MY TIRES WERE GOING FLAT CONSTANTLY. I WAS CONTINUALLY PUTTING AIR IN THE TIRES. I WOULD LOSE 10 TO 15 LBS OF AIR PER DAY! AFTER TALKING TO THE MECHANIC, HE TOLD ME THAT THE BAD RIM WAS THE PROBLEM. THESE RIMS WERE NO GOOD AND A PROBLEM THAT IS DANGEROUS! I WAS TOLD AT THAT TIME THAT THIS WAS A CONSTANT PROBLEM WITH THE CHROME WHEELS. I HAD GONE INTO A DITCH LAST YEAR BECAUSE OF THE LOSS OF AIR IN A REAR TIRE AND HAD ANOTHER CAR BEEN COMING AT THE TIME, I MAY HAVE BEEN KILLED. I JUST NOW REPLACED ALL FOUR TIRES AT THE BUICK DEALERSHIP HERE, BRENENGEN AUTO, WITH NEW TIRES WHICH MATCH THE ORIGINAL TIRES FOR THIS CAR. THEY FOUND "HEAVY CORROSION ON THE LEFT REAR RIM" AND THEY RECOMMENDED REPLACING THE RIMS TO FIX THIS PROBLEM. THE COST OF NEW RIMS IS PROHIBITIVE! THE TIRE TO ROAD IS THE MOST DANGEROUS THING TO GO WRONG!. I STRONGLY DEMAND YOU INVESTIGATE THESE POORLY MADE RIMS AND DECLARE A RECALL BEFORE SOMEONE IS KILLED! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10655433December 4, 2014
ELECTRICAL SYSTEM
2007 BUICK LUCERNE CONSUMER WANTS THE INTERNAL MECHANISM OF THE AUTOMOBILE ADJUSTED *CN THE CONSUMER STATED GM'S RECALL FIX, WAS NOT A SOLUTION OF FIXING THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654398December 4, 2014
ELECTRICAL SYSTEM
2006 BUICK LUCERNE. IGNITION SWITCH SAFETY RECALL FOR KEY RING. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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