Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10732233July 6, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). WHILE DRIVING 50 MPH, THE EXTERIOR LIGHTING FAILED. THE CONTACT PROCEEDED TO DRIVE HOME USING THE FOG LIGHTS AND HIGH BEAMS. THE FIRST TIME THE CONTACT EXPERIENCED THE FAILURE WAS IN DECEMBER OF 2013. THE VEHICLE WAS REPAIRED BY THE DEALER ON MARCH 18, 2014. THE MANUFACTURER WAS NOTIFIED. THE RECALL NOTICE WAS ISSUED AFTER THE CONTACT PAID FOR THE REPAIR AND THE MANUFACTURER WOULD NOT REIMBURSE THE CONTACT UNTIL THE PART WAS AVAILABLE AND THE REPAIR WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731903July 3, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
WHILE RUNNING VEHICLE IGNITION SWITCH WENT OFF AND CAR WAS LEFT WITHOUT POWER STEERING AND NO MOTOR POWER. I HAVE TO MAKE A COMPLETE STOP IN ORDER TO START THE CAR AGAIN. IT ALL HAPPENS AFTER GETTING MY CAR TO GMC CAMPAIGN 14299.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731749July 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE CONTACT WAS UNCERTAIN OF THE REPAIR PERFORMED ON THE VEHICLE, BUT THE FAILURE RECURRED THREE TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300. UPDATED 09/03/15*LJ UPDATED 11/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731779July 2, 2015
AIR BAGS, SEATS, ELECTRICAL SYSTEM
THE CAR'S AIR BAG LIGHT BY THE SPEEDOMETER HAS BEEN ILLUMINATING INTERMITTENTLY AT VARIOUS SPEEDS WHETHER THERE IS A PASSENGER IN THE PASSENGER SEAT OR NOT. THE PASSENGER SEAT AIR BAG ON/OFF LIGHT NEAR GLOVE COMPARTMENT TURNS TO OFF WHEN THE SPEEDOMETER AIR BAG LIGHT ILLUMINATES. IN JUNE, I TOOK THE CAR INTO AN INDEPENDENT MECHANIC TO GET THE PROBLEM FIXED. UNFORTUNATELY, THE COMPUTER DOESN'T STORE A CODE FOR THIS PROBLEM. THE MECHANIC TRIED TO IMPROVE THE CONNECTION TO THE PASSENGER SEAT AND "RELEARNED" THE COMPUTER; HOWEVER, THE PROBLEM STILL OCCURS. MECHANIC SAID IT "MIGHT" BE A $1,000 FIX WHICH INVOLVES PART OF THE PASSENGER SEAT CUSHION ITSELF! IT COST ME $100 TO FIND OUT THIS MUCH AND ATTEMPT A CORRECTION, BUT $1,000 IS RIDICULOUS; ESPECIALLY FOR A "MAYBE" FIX. I SEE OTHERS ARE HAVING THIS PROBLEM, TOO. I'VE ALREADY HAD THE IGNITION SWITCH KEY FIX AT THE DEALERSHIP. I ALSO ALREADY HAD THE PROBLEM WITH THE HEADLIGHTS TURNING OFF AS WE WERE DRIVING DOWN THE ROAD; OUR INDEPENDENT MECHANIC FIXED THAT AND I'M STILL WAITING FOR THE GM REIMBURSEMENT ON THAT. HOPING WE CAN GET GM TO FIX THIS AIR BAG PROBLEM BEFORE IT CAUSES INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731770July 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING AT 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731209June 30, 2015
ENGINE, VEHICLE SPEED CONTROL, STEERING
I WAS GETTING ON THE ON RAMP FOR THE INTERSTATE AND GRADUALLY ATTEMPTING TO GAINING SPEED TO BUT MY VEHICLE WOULD NOT PICK UP SPEED.I PRESSED THE GAS PEDAL TO THE FLOOR WITH NO PICK UP. THEN ALL OF A SUDDEN MY VEHICLE BEGAN TO PICK UP SPEED. WHEN THE VEHICLE GOT UP TO APPROXIMATELY 60 MPH IT BEGAN TO DO THE SAME THING AGAIN I HAD THE ACCELERATER PEDAL TO THE FLOOR. I COULD HERE THE VEHICLE IDLING AND AFTER SOME TIME HAD PASSED IT BEGAN TO PICK UP SPEED AGAIN. I'VE HAD MY VEHICLE FOR FOUR YEARS AND HAVE KEPT UP WITH THE MAINTENANCE AT THE DEALER SHIP. I HAVE PAID FOR DIAGNOSTICS SEVERAL TIMES AT THE DEALERSHIP TO NO AVAIL. I TOOK IT TO THE DEALER BUT THEY FOUND NOTHING WRONG WITH IT. I HAVE TAKEN IT MORE THAN 5 TIMES IN AN ATTEMPT TO RECTIFY THE PROBLEM WITH NO SUCCESS. IT'S NOT A CONSTANT THING, HOWEVER IT IS QUITE DANGEROUS AS WELL AS UNSETTLING NOT KNOWING WHEN OR WHERE MY SAFETY MAY BE COMPRISED IN THIS VEHICLE. THIS IS MY SECOND BUICK LACROSSE WHICH HAS HAD PROBLEMS OF THIS NATURE. I WAS HOPING MY PROBLEMS WITH MY 2005 BUICK LACROSSE WAS AN ISOLATED INCIDENT BUT I'M BEGINNING TO THINK PERHAPS IT WASN'T. MAYBE THIS CAN ALL BE ATTRIBUTED TO JUST POOR WORKMANSHIP WITH INFERIOR PRODUCT MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725016June 29, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2009 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION AND IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING HOME ONE NIGHT, THE HEADLIGHTS WENT OUT. THE CONSUMER WENT TO THE DEALER, WHERE THEY CLAIMED THEY FIXED THE PROBLEM. IN JANUARY 2015, THE CONSUMER RECEIVED A RECALL FOR THE VERY PROBLEM SHE EXPERIENCED. THE LETTER WENT ON TO SAY, IF THE PROBLEM WAS FIXED, IT WAS STILL NOT SOLVED, AS THERE WAS NO CURRENT FIX FOR THE ISSUE. *JB UPDATED 09/11/15*LJ UPDATED 10/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731011June 29, 2015
AIR BAGS
ONCE IN A WHILE WHEN DRIVING THIS CAR, THE AIR BAG LIGHT COMES ON . IT STAYS ON FOR A WHILE THAN IT WILL TURN OFF. IT HAS BEEN ALSO COMING ON WHEN YOU START THE CAR AND STAYING ON FOR A WHILE THAN TURNING OFF ALSO . I WAS TOLD WHEN THE LIGHT COMES ON, THE AIR BAGS DON'T WORK .COULD YOU LOOK INTO THIS AND LET ME KNOW ABOUT THIS SITUATION. ......UPDATED 10/05/15*BF THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730583June 26, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLAMPS SHUT OFF WITHOUT WARNING. WHILE DRIVING AT NIGHT, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726059June 25, 2015
EXTERIOR LIGHTING
2006 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE HEADLIGHTS. *SMD THE LOW BEAM HEAD LIGHT, DIMMER SWITCH AND RELAY MODULE WERE REPLACED. UPDATED 06/25/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730134June 24, 2015
EXTERIOR LIGHTING
IN EARLY DECEMBER 2014, THE LOW-BEAM HEADLIGHTS STOPPED WORKING PERMANENTLY. REPLACING THE HDM MODULE DOES NO RECTIFY THE SITUATION AND THE FUSES AND LAMPS ARE IN GOOD WORKING CONDITION. I HAVE BEEN DRIVING 7 MONTHS WITH HIGH-BEAMS ONLY, WHICH ENDANGERS OTHER DRIVERS AND PUTS ME AT RISK OF HEAD-ON COLLISION. OTHER PEOPLE HAVE INDICATED THEIR CARS HAVE BURNED BECAUSE OF THIS SITUATION. I FIRST NOTICED GM'S PUBLIC ACKNOWLEDGMENT OF THE DEFECT IN DECEMBER, BUT NEARLY 7 MONTHS LATER, THEY HAVE NEITHER NOTIFIED ME NOR ANNOUNCED A WAY TO FIX THE PROBLEM. MY DEALERSHIP HAS NO REMEDY TO OFFER. IN ONE WEEK MY STATE INSPECTION EXPIRES. AFTER THAT I WILL NOT BE ABLE TO DRIVE THE CAR OR SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726751June 23, 2015
STEERING
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 8/21/15*CN UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726914June 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED THE REPLACEMENT PART UNTIL THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726512June 22, 2015
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. MA 08/13/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726523June 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE HEADLIGHTS TURNED OFF INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726627June 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726696June 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY FOR THE RECALL WAS STILL UNDER DEVELOPMENT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726394June 21, 2015
SERVICE BRAKES, EXTERIOR LIGHTING
MY PARKING HEADLIGHTS WILL NOT TURN OFF AND THE TRACTION CONTROL IS GOING HAYWIRE WHENEVER I REVERSE OR TURN TO THE RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725946June 18, 2015
SEATS
DRIVER POWER SEAT ADJUSTMENT FAILED. APPEARED TO BE A FAILING SWITCH PROBLEM AS WIGGLY THE ADJUSTER THE SEAT WOULD BEGIN TO MOVE BUT SHORTLY THERE AFTER ALL EFFORTS TO ADJUST FORWARD AND BACKWARD FAIL. SEAT STILL ADJUSTS IN ALL OTHER DIRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725470June 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING), ALTHOUGH THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse