Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10747494August 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED SEVERAL TIMES INTERMITTENTLY. THE CONTACT TURNED THE KEY AND THE VEHICLE WOULD NOT START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE BATTERY CONSTANTLY HAD A SUDDEN LOSS OF POWER AND NEEDED TO BE RECHARGED FREQUENTLY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V173000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747224August 8, 2015
EXTERIOR LIGHTING
LOSS OF LOW BEAM HEADLIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747036August 7, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE HEADLIGHTS AND TAIL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TEMPORARY REMEDY WAS PERFORMED; HOWEVER, THE FAILURE RECURRED WITHIN 24 HOURS. THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746634August 6, 2015
SEAT BELTS, AIR BAGS, EXTERIOR LIGHTING
ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746467August 5, 2015
ELECTRICAL SYSTEM
I WAS DRIVING ON PARKWAY IN NASSAU COUNTY AT 11:30 AM ON 7/2/15 ON A SUNNY DAY AND THE WINDSHIELD WIPERS STARTED GOING UP AND DOWN SLOWLY, I HAD NOT PUT THEM ON. WHILE DRIVING I TRIED TO STOP THE WIPERS TO NO AVAIL. THE COMPUTER ON DASHBOARD STATED 'OPEN HOOD' BUT AS I WAS DRIVING THE HOOD WAS DEFINITELY NOT OPEN. I LATER REALIZED THE COMPUTER WAS SAYING... OPEN THE HOOD. A FEW MOMENTS LATER I SAW SMOKE COMING OUT OF THE PASSENGER SIDE OF THE HOOD AND THE COMPUTER SAID SOMETHING LIKE 'SYSTEM FAILURE'. I IMMEDIATELY PULLED OVER, TURNED OFF THE CAR AND TOOK THE KEYS. THE WINDSHIELD WIPERS WERE STILL MOVING EVEN THOUGH THE CAR WAS OFF AND KEYS WERE OUT OF THE IGNITION. A VOLUNTEER FIREFIGHTER FROM LOCAL AREA SAW MY CAR, PULLED OVER, OPENED THE HOOD AND USED AN EXTINGUISHER ON THE FUSE BOX WHICH WAS SMOKING BADLY ALTHOUGH WE DIDN'T SEE FLAMES. HE DISCONNECTED THE CABLES ON THE FUSE BOX, LOCAL FIRE DEPARTMENT AND NY STATE TROOPER ARRIVED. MY CAR WAS TOWED TO MY MECHANICS GARAGE. WE HAVE SINCE FOUND OUT THAT THE FUSE BOX WAS DISTROYED WITH MOST DAMAGE TO THE HDM RELAY AS POSITION #35 IS SEVERELY DAMAGED. I BELIEVE THIS IS ALSO NEXT TO THE WINDSHIELD WIPER RELAY WHICH IS WHY THEY WENT ON. ALSO 3 MAJOR WIRING HARNESSES WERE MELTED AND DESTROYED. WE DON'T KNOW IF THE COMPUTER OR ANY OTHER FEATURE UNDER THE HOOD IS AFFECTED AT THIS TIME. THE DAMAGE AT THIS POINT IS ESTIMATED TO BE $4,000 IN PARTS AND LABOR NOT INCLUDING POSSIBLE COMPUTER DAMAGE. I HAVE SEEN ON THE INTERNET THAT MY CAR IS INCLUDED IN RECALL N140291 LOSS OF LOW BEAM HDM DATED 11/25/14 BUT THAT GM 'WILL' PROVIDE A PLAN FOR REMEDYING THE DEFECT. ALSO ON THE INTERNET IS HAS BEEN REPORTED BY MANY PEOPLE THAT THEY HAD SIMILAR ISSUES WITH FIRE STARTING IN THE FUSE BOX IN HDM POSITION #35. THIS IS A SERIOUS SITUATION THAT NEEDS TO BE ADDRESSED AND RESOLVED NOW BY GM BEFORE SOMEONE IS HURT IN A FIRE. UPDATED 06/08/16*LJ *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10746542August 5, 2015
FUEL/PROPULSION SYSTEM
THIS HAS HAPPENED TWICE. TWICE I WAS GOING ABOUT 55 OR 60 MILES PER HOUR AND SUDDENLY I HAD REDUCED POWER. THIS HAPPENED IN JULY AND THEN SEVERAL MONTHS AGO. MY ENGINE LIGHT HAS COME ON AND CODES SHOW THAT P1125, ACCELERATOR PEDAL POSITION SENSOR FAULT, AND P2138 ACCELERATOR PEDAL POSITION PERFORMANCE. I RECALL I GOT A LETTER FROM GM ABOUT THIS MATTER, BUT I CAN NOT LOCATE AT THIS TIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746050August 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746093August 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746241August 4, 2015
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745883August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745918August 3, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE, WHICH REDUCED THE DRIVER'S ABILITY TO VIEW THE ROADWAY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,347.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745491August 1, 2015
VISIBILITY/WIPER
IN WARM WEATHER EVENINGS CONDENSATION FORMS ON OUTSIDE OF FRONT WINDOW. BUICK SERVICE STATES MANUFACTURING/DESIGN DEFECT AND ONLY SOLUTION IS TO KEEP WINDSHIELD WIPERS RUNNING AS CANNOT SEE THROUGH FRONT WINDOW. REALLY LAME CORRECTION AS MY OTHER VEHICLES DID NOT HAVE THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744726July 29, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN FROM THE INSIDE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DISTRIBUTION CENTER THE (PDC) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,337.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744813July 29, 2015
SERVICE BRAKES, AIR BAGS, EXTERIOR LIGHTING
MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743487July 25, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE WAS BEING DRIVEN AT NIGHT WHEN SUDDENLY THE HEADLIGHTS WENT OUT CAUSING THE DRIVER TO LEAVE THE ROAD AS HE WAS GOING THRU A TURN AT THE TIME. LUCKILY NO ONE WAS INJURED AND THE CAR ONLY SUFFERED MINOR DAMAGE. IT HAD TO BE PULLED OUT OF THE DITCH. AFTER THE CAR WAS DRIVEN HOME LESS THAN A MILE AWAY, I OPENED THE HOOD AND SAW THAT THE FUSE BOX HAD CAUGHT ON FIRE AND A PORTION MELTED. THIS ALSO DAMAGED THE WIRING CONNECTED TO THE FUSE BOX. I AM NOT SURE WHAT OTHER COMPONENTS HAVE FAILED AS A RESULT BECAUSE THE VEHICLE HAS NOT BEEN OPERABLE SINCE. I AM CURRENTLY TRYING TO GET THE VEHICLE REPAIRED AND HAVE SPENT $300 AND COUNTLESS HOURS ON LABOR SO FAR. THIS SAME PROBLEM IS CURRENTLY BEING INVESTIGATED ON 2006 AND UP BUICK LACROSSE'S. I WOULD LIKE FOR THE 2005 MODELS TO BE INCLUDED IN THE PENDING RECALL. THE VEHICLE WAS PURCHASED SIX MONTHS PRIOR TO THE FAILURE FOR $8,000 AND NOW I AM NOT SURE IT WILL EVER RUN AGAIN.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10743403July 24, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT 30 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735981July 23, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START AS THE SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING INTERMITTENTLY. THE CONTACT REPLACED THE HEAD LAMP DRIVER MODULE TWICE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735827July 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. AS A RESULT, THE HIGH BEAMS HAD TO BE ENGAGED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735423July 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING).;HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. MA 09/25 UPDATED 12/4/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735485July 21, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH WITH THE HIGH BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. MA 10/5 THE DEALER REPLACED THE RELAY. UPDATED 04/07/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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