Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11196520April 15, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM, HIGH BEAM, DAY TIME RUNNING LAMPS, AND EMERGENCY/HAZARD LIGHTING FAILED TO FUNCTION INTERMITTENTLY. THE FAILURE OCCURRED MORE THAN TWICE. THE CONTACT WAS UNCERTAIN IF THE LIGHTS WOULD OPERATE PROPERLY DURING THE EVENING HOURS. JOHN JONES AUTO GROUP CORYDON (1735 GARDNER LN NW, CORYDON, IN 47112, (812) 722-4146) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL AND HAD NOT SCHEDULED AN APPOINTMENT TO DIAGNOSE THE FAILURE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194921April 9, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, THE CHECK ENGINE AND SERVICE TRAC SYSTEM WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD NOT EXCEED 15 TO 20 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ACCELERATOR PEDAL WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194995April 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
DRIVING MY CAR WAS JUST GREAT ON MY 81ST DAY OF OWNERSHIP IT ALL CHANGED I WAS LEAVING A RED LIGHT IN VICKSBURG OFF THE INTERSTATE ONTO WARRENTON RD I EXPERIENCED LOSS OF ALL POWER TO EVERYTHING IN THE VEHICLE AND IF ANYONE IS FAMILIAR WITH THAT ROAD THE ARE HARDLY ANY ROOM TO PULL OVER SO BAD THAT IF I HAD A PASSENGER HEY WOULD HAVE TO CLIMB OVER TO THE DRIVER SIDE TO GET OUT OR ELSE SLIDE RIGHT INTO THE MISSISSIPPI RIVER, TALK ABOUT BAD TIMING WITH THE EXCEPTION FOR THE RADIO THE VEHICLE WOULD ONLY CLICK ONCE NO ABNORMAL SMELLS SMOKE OR ANYTHING THAT WOULD CAUSE ME TO THINK OF ANY ENGINE DAMAGE. AFTER HOURS OF WAITING THE TOW TRUCK CAME CHECKED THE CAR TRIED TO BOOST IT AND COULDN'T GET A CHARGE AFTER GETTING IT HOME I TOOK THE BATTERY TO THE ADVANCE AUTO PARTS TO CHARGE IT AND THEY SAID IT WAS A DEAD CELL SO J BROUGHT ANOTHER BATTERY GOT IT HOME JUST FOR IT TO CLICK STILL NO CRANK, IT'S PUSH TO START SO IT WAS JUST ONE SINGLE CLICK AND THE ENGINE LIGHT IS THE ONLY LIGHT ON THE DASH THAT WOULD ILLUMINATE. SO I CALLED ONSTAR THEY TOLD ME IT NEEDED TO BE TAKEN TO A DEALER IMMEDIATELY DUE TO A CHARGING ISSUE AFTER TAKING IT BACK TO THE DEALERSHIP THEY SAID IT'S THE MOTOR LOCKED UP WHICH IS OBSERD DUE TO THE FACT THERE WAS NO INDICATION OF IT DOING ANYTHING ABNORMAL BEFORE IT SHUT DOWN AND WITH IT BEING NEW I WAS TOLD IT WOULD SHUT DOWN BEFORE IT RAN HOT AND MESS UP THE ENGINE AND ALSO MAKES ME WONDER WHY IT WOULD EVEN BE CONSIDERED BECAUSE OF THE FACT OF THE ENGINE PROTECTION MECHANISM. NOW THE VEHICLE IS AT THE DEALERSHIP JUST SITTING THERE AND I HAVE NO WAY TO WORK AND STILL HAVE TO PAY CAR NOTE AND INSURANCE ON A VEHICLE I DON'T EVEN HAVE ACCESS TO ANYMORE. THE DEALERSHIP IS DIXON AUTO AND BODY SALES AND I'M STUCK WAITING WITH NOTHING TO LOOK FORWARD TO AS FAR AS A RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193580April 3, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192544March 30, 2019
VEHICLE SPEED CONTROL
I HAVE AN ISSUE WITH THE CRUISE CONTROL ON MY 2017 BUICK LACROSSE, A VEHICLE WITH 17,004 MILES. WHILE TRAVELING ON THE INTERSTATE WITH THE CRUISE SET TO 70 MPH THE SYSTEM RESET ITSELF TO 105 MPH AND THE ENGINE REVVED 3000 RPM ACCELERATING OUT OF CONTROL. THIS WAS THE SECOND TIME IT HAPPENED, THE OTHER TIME IT RESET TO 95 MPH. STEPPING ON THE BRAKE PEDAL BROUGHT THE SPEED BACK UNDER CONTROL IN BOTH INSTANCES. I TOOK THE CAR TO MARKLEY MOTORS IN FORT COLLINS COLORADO WHERE THEY COULD NOT REPLICATE THE PROBLEM IN THEIR 4 MILE TEST DRIVE. THEY INSINUATED THAT I MISUSED THE RESUME FUNCTION BUT IN NEITHER SITUATION DID I TOUCH THE CONTROLS. THEY INDICATED THAT THERE ARE NO SERVICE BULLETINS FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190935March 22, 2019
SEATS
DRIVER SEAT HAS COLLAPSED. I FIRST NOTICED THIS WHEN I GOT IN TO DRIVE AFTER MY HUSBAND HAD DRIVEN THE CAR AND I HAD TO ADJUST THE REAR VIEW MIRROR...SOMETHING I HAD NEVER HAD TO DO IN THE PAST AND IT KEEPS GETTING WORSE. I CAN NO LONGER SAFELY SEE ABOVE OR AROUND THE SIDE MIRRORS UNLESS I SIT ON A PILLOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190993March 22, 2019
ELECTRICAL SYSTEM
DRIVER'S SIDE DOOR WILL NOT UNLOCK AND WILL NOT OPEN. IT WILL NOT UNLOCK WITH THE LOCK BUTTON OR WITH THE KEY. I HAVE TO CLIMB OVER THE PASSENGER SEAT TO ENTER AND EXIT THE VEHICLE. I LOOKED THE PROBLEM UP ONLINE AND FOUND THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS. IT IS A SAFETY CONCERN SINCE I WILL NOT BE ABLE TO GET OUT OF THE CAR IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190153March 20, 2019
ENGINE
TAKATA RECALL MY BUICK LACROSSE ONE TIME GOING DOWN THE ROAD OUT OF THE BLUE IT DONE ENGINE POWER REDUCTION,AND THEN IT JUST DIED ON ME.AFTER THAT I DID GET IT TO START BUT IT RAN RUFF AND AFTER A FEW WEEKS IT WOULD NOT START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189957March 19, 2019
AIR BAGS, SERVICE BRAKES, ENGINE
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11186535March 13, 2019
ENGINE
HI THERE COMING HOME THE OTHER DAY ON HIGHWAY LOST EVERYTHING , LUCKILY I WAS IN THE RIGHT LANE NO STEERING VERY HARD TO STOP ! HAD TO GET IT TOWED ! SERPENTINE BELT OFF ! REPLACE BELT THREE TIMES BELT KEEPS COMING OFF ! NEED HELP !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185313March 13, 2019
STEERING
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185895March 11, 2019
EXTERIOR LIGHTING
WHILE DRIVING, THE LOW BEAMS WILL RANDOMLY TURN OFF. THIS IS NOT PROVOKED BY BUMPS OF ANY KIND, THEY JUST TURN OFF DURING RANDOM TIMES. THEY HAVE TURNED OFF ON HIGHWAYS, ON A CITY STREET, AT A STOPLIGHT, THERE IS NO CONNECTION TO THE TIMES IT STOPS WORKING. THE HIGH BEAMS CONTINUE TO WORK, AND AFTER A FEW MINUTES THE LOW BEAMS START TO WORK AGAIN. THIS BECOMES PROBLEMATIC DURING NIGHT DRIVING, ESPECIALLY IN TOWNS, WHEN IT IS RAINING, AND WHEN IT IS FOGGY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184524March 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183867March 4, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175531February 25, 2019
ENGINE, ELECTRICAL SYSTEM
2017 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE ENGINE CONTROL STOP/START SYSTEM. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181755February 22, 2019
EXTERIOR LIGHTING
I HAVE LOST MY BRAKE LIGHT LOCATED IN MY REAR WINDOW AND NOW MY LED BRAKE LIGHTS ARE FAILING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181366February 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DRIVING 60 MPH ON THE HIGHWAY. SUDDENLY THE INFORMATION PANEL FLASHED STABILITRAK SERVICE REQUIRED (OR SIMILAR) THEN LOW POWER MODE. CAR WENT FROM 60 TO 30 MPH ON THE HIGHWAY. UNABLE TO SPEED UP. NEEDED TO PULL OVER TO THE SIDE OF THE ROAD. TURNED CAR OFF. TRIED TO RESTART AND IT WOULDN'T RESTART FOR SEVERAL TRIES. RESTARTED AND STILL SAID LOW POWER AND WAS IDLING LOW. TRIED AGAIN AND WAS NORMAL. THIS HAS HAPPENED SEVERAL MORE TIMES AND ALWAYS IS SIMILAR. SOMETIMES IT DOESN'T HAPPEN AT ALL IN A 30 MILE TRIP, SOMETIMES IT HAPPENS 3 TIMES. VERY DANGEROUS! COULD BE REAR ENDED! I HAVE READ MANY OTHER ACCOUNTS OF THIS HAPPENING IN THE 2011 BUICK LACROSSE. AFTER THIS THE CHECK ENGINE LIGHT STAYED ON. WHEN I HAD THE AUTO PARTS STORE RUN DIAGNOSTICS IT FLAGGED MULTIPLE MISFIRES, THROTTLE POSITION SENSOR 3 TIMES, POWER CONTROL MODULE INDICATOR, TRACTION CONTROL. IT SEEMS THIS IS A FLAW IN THIS CAR. I ATTEMPTED TO GET A PICTURE OF THE SATBILITRAK SENSOR INDICATOR LIGHT, BUT IT FLASHES ON AND OFF PRETTY QUICKLY AND YOU NEVER KNOW WHEN IT WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179946February 13, 2019
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING IN TRAFFIC ON CITY STREET DURING RUSH HOUR TRAFFIC MY VEHICLE COMPLETED SHUT DOWN NO WARNING, ENGINE LIGHT POPPED ON, THE WHEEL BECAME STIFF THE BRAKES BECAME STIFF. I PUT IT IN PARK, TURNED THE IGNITION OFFEND STARTED IT UP AGAIN, IT STARTED RIGHT UP AND I CONTINUED DRIVING FOR ANOTHER 4 MILES ENGINE LIGHT REMAINED ON. PULLED INTO PARKING SHUT IF OFF AND STARTED IT BACK UP BUT ENGINE LIGHT REMAINED ON, DROVE 4 MILES HOME, AS TURNING ONTO STREET SHUT OFF AGAIN WHEEL LOCKED, BRAKES STIFF, REPEAT FIRST STEPS, DROVE 50 FT, SHUT OFF, DROVE ANOTHER 50 FT SHUT OFF, BUT THEN DIDN'T START BACK UP RIGHT AWAY. WAIT A MINUTE STARTED UP BUT WAS HESITATING. NEVER HAD THIS HAPPEN, 130K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176117February 10, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR STATED THAT MY TRAKSTABILTY SYSTEM NEEDED TO BE SERVICED THEN REDUCED ENGINE POWER LITE UP. CAR WOULD NOT SHIFT AND WOULD NOT INCREASE IN SPEED OVER TWENTY MILES PER HOUR. I HAD TO PULL OVER AND TURN MY CAR OFF LEAVE IT PARKED UNTIL I COULD GET IT TO THE DEALERSHIP. THE THROTTLE BODY WAS DEFECTIVE. THIS HAS HAPPENED ON OTHER 2011 LACROSSES AND THEIR IS A SPECIAL SERVICE BULLETIN WITH FREE REPAIR BUT FOR SOME REASON NOT IN MINE. I HAD TO PAY 500 DOLLAR TO REPLACE THIS. MY CAR ONLY HAS 74000 MILES ON IT AND I COULD HAVE BEEN INJURED IF I WASN'T IN A PLACE WHERE I COULD TURN MY VEHICLE OFF SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173893February 4, 2019
FUEL/PROPULSION SYSTEM
AFFECTING ALL 2.4L GM MOTORS- THE EXHAUST MANIFOLD WILL CRACK JUST BEFORE THE CATALYTIC CONVERTER AND LEAK DEADLY EXHAUST FUMES INTO THE CABIN. YOU MAY EXPERIENCE A SMELL AT FIRST BUT THEN IT GOES AWAY AND SYMPTOMS WILL TYPICALLY INCLUDE HEADACHE, NAUSEA AND VOMITING. SEEK MEDICAL ATTENTION IMMEDIATE AS CARBON MONOXIDE IS ODORLESS AND COLORLESS AND DEADLY. THIS HAS BEEN SEEN ON MULTIPLE VEHICLES A WEEK IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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