Buick Century Complaints

1,816 consumer complaints on file.

#10037988September 2, 2003
AIR BAGS:FRONTAL
VEHICLE AIR BAGS DID NOT DEPLOY UPON IMPACT.*MR AS A RESULT OF THE AIR BAGS NOT DEPLOYING, THE CONSUMER WAS HURT IN THE ACCIDENT. ENCLOSED IS A PICTURE SHOWING DAMAGES TO THE VEHICLE. THE CONSUMER IS QUESTIONING WHETHER THE AIR BAGS WERE DEFECTIVE AND WHAT CAUSED THEM TO MALFUNCTION. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10029824September 2, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DEALER REPLACED INTAKE MANIFOLD GASKET. CONSUMER STATED IT WAS PREMATURE TO REPLACE THE MANIFOLD. *AK WHEN THE CONSUMERS FIRST PURCHASED THE USED VEHICLE, DEX-COOL NEEDED TO BE ADDED EVERY 2-3,000 MILES. AFTER A YEAR, THE CONSUMER WAS ADDING DEX-COOL EVERY 2 DAYS. CONSUMER THEN NOTICED PINK GUNK IN THE DEX-COOL. VEHICLE WAS TAKEN TO THE DEALER AND THEY COULDN'T DETERMINE WHY THIS HAPPENED AND WHERE IT CAME FROM. THEY WERE INFORMED THE INTAKE MANIFOLD NEEDED TO BE REPLACED AND THE VEHICLE NEEDED A COMPLETE FLUSH. WHEN THE CONSUMER RECEIVED THE VEHICLE FROM THE DEALER, THEY NOTICED A LOT OF PINK GUNK STILL IN THE RESERVE JUG. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036877August 29, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
COOLING SYSTEM FULL OF GUNK, USES DEX*COOL. OVERHEATING, LEAKING COOLANT, CONSTANTLY REFILLING. MECHANIC ADVISED DEX-COOL IS THE PROBLEM, AS DETERIORATES GASKETS. REPLACED INTAKE MANIFOLD GASKET FOR $650. IF PROBLEM CONTINUES, MAY NEED TO REPLACE HEAD GASKET AS WELL. PROBLEM IS THIS IS THE RECOMMENDED COOLANT FOR THIS CAR. HAVE SPENT MUCH MONEY FLUSHING AND REFILLING SYSTEM, BEFORE FINDING OUT THAT THE COOLANT IS THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037718August 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN THE BRAKES WERE APPLIED THE VEHICLE PRODUCED A LOUD GRINDING NOISE LIKE METAL TO METAL. THE BRAKE HAD BEEN REPAIRED TWICE BUT THE PROBLEM STILL EXITS. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037754August 27, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 10-20 MPH FRONT PASSENGER TIRE HIT A CURB AND THE AIR BAGS DEPLOYED. AIR BAG COVER EXPLODED IN THE AIR, AND LODGED ITSELF INTO THE FRONT WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037782August 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILED PREMATURELY, VEHICLE HAD BEEN REPAIRED TWICE IN ONE YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033023August 18, 2003
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, SERVICE BRAKES, AIR:ANTILOCK
FAILURE OF BRAKES AND ABS SYSTEM ON MY 1998 BUICK CENTURY. I HAVE BEEN INVOLVED IN A ACCIDENT DUE TO THIS. I HAD THIS PROBLEM WITH THE CAR WHEN I FIRST PURCHASED IT AND I HAD IT WORKED ON. BUT YET IT HAPPENED AGAIN, DUE TO THE BRAKES FAILING AND NOW I WAS INVOLVED IN AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10034031August 15, 2003
SERVICE BRAKES, HYDRAULIC
WHEN BRAKE PEDAL IS DEPRESSED WHILE DRIVING ON A WET SURFACE VEHICLE FAILS TO STOP,RESULTING IN EXTENDED STOPPING DISTANCE. THE CAUSE OF FAILURE NOT YET DETERMINED. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033977August 14, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER IS HAVING PROBLEMS WITH FUEL INJECTION SYSTEM:INJECTORS. ONE YEAR AGO SHE HAD THEM REPLACED BY THE LOCAL MECHANIC, THEN TWICE THEY WERE CLEANED BY THE DEALER. AFTERWARDS, SHE HAD TO HAVE 3 OF THEM REPLACED. ALL OF THIS BECAUSE THE ENGINE LIGHT CAME ON, STATING THAT ENGINE NEEDED TO BE SERVICED SOON. ALL OF THIS STARTED WHEN VEHICLE STARTED TO JERK, AND SHE HAD IT CHECKED. CONSUMER WOULD LIKE TO HAVE HELP WITH ALL OF THIS SERVICING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032614August 12, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKING SYSTEM HEATS UP, THE BRAKE LINE HEATS AND MELTS, CAUSING THE NO FLUID TO BRAKING SYSTEM. BRAKES ARE NOW DAMAGED TO POINT OF TOTAL REPLACEMENT AT A COST OF APPROX. $1,000.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031070August 8, 2003
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
UNSURE IF THIS IS AN ACTUAL SAFETY PROBLEM BUT IT RELATES TO TRANSMISSION PROBLEMS FOR OUR 1999 BUICK CENTURY. SINCE THE PROBLEM COULD RENDER THE CAR UNABLE TO MOVE AT ANY TIME, I WOULD CLASSIFY IT AS A SAFETY PROBLEM. OUR SERVICE ENGINE LIGHT CAME ON A FEW MILES BACK. WE CHECKED EVERYTHING WE COULD AND FINALLY HAD THE PROBLEM DIAGNOSED. WE WERE TOLD THAT THE SERVICE CODE MEANT THAT A TRANSMISSION COMPONENT WAS SLIPPING. I FIND THAT VERY TROUBLING SINCE THE CAR HAS ONLY 44,011 MILES. WE WERE ALSO TOLD BY THE SAME SERVICE CENTER THAT A 2000 BUICK CENTURY THAT HAD 45,000 MILES HAD THE SAME PROBLEM ONLY THE DAY BEFORE. IS THERE AN ON-GOING INVESTIGATION INTO THIS PROBLEM? SHOULD THERE BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027153August 7, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATES 3 OF THE 4 WINDOW MECHANISMS BROKE WITHIN A MONTH OF EACH OTHER. THE WINDOWS WERE STUCK IN THE DOWN POSITION. CONSUMER PAID $700.00 IN REPAIRS. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032034August 4, 2003
ELECTRICAL SYSTEM, INTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD HER AUTOMOBILE FOR A SHORT PERIOD OF TIME, AND A LOT OF THINGS HAD GONE WRONG. ELECTRICAL SYSTEM MALFUNCTIONED/ VISOR LIGHT STAYED ON ALL THE TIME/ BACK WINDOWS WOULD NOT GO/ BRAKE CALIPER WAS NOT SEALING/ FRONT BRAKE ROTORS WERE PITTED, THAT WAS WHAT THE MECHANIC TOLD HER, AND THE SUSPENSION SYSTEM HAD TO BE REPLACED. SHE STATED ALL OF THE ABOVE HAVE HAPPENED TO VEHICLE WHICH HAD A LOW MILEAGE. BUT ALL OF THESE THINGS WERE REPAIRED. BUT SHE WAS NOT WORRIED, WHAT ELSE WAS GOING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026301July 24, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE IN THE RAIN WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY. DEALER NOTIFIED IS A DEFECTIVE VISIBILITY AND GMC SAID IT WAS NOTHING THEY COULD DO. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029519July 17, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
THE CONTROLS FOR THE SIDE VIEW MIRRORS ARE HARD TO OPERATE WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027079July 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING, BRAKE FLUID LEAKED FROM THE REAR WHEEL CYLINDER. DEALER NOTIFIED. *AK THE CONSUMER FELT THAT GM PARTS WERE OF POOR QUALITY, AS HE OWNED A BUICK BEFORE, THAT HAD A NUMBER OF PROBLEMS AT LOW MILEAGE. THE SERVICE DEALER TOLD THE CONSUMER THAT THE HOT CLIMATE CAUSED THE RUBBER INSIDE OF THE WHEEL CYLINDERS TO CRACK. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026988July 10, 2003
EXTERIOR LIGHTING:HEADLIGHTS
NHTSA# 99-V-356-000 VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES DO NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE VERTICAL HEAD LAMP ADJUSTING DEVICE MAY NOT BE CALIBRATED PROPERLY. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025748July 9, 2003
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
FRONT RIGHT WHEELS OF BUICK CENTURY MAKE A CLUNKING NOISE WHEN MAKING RIGHT TURN.HAD FRONT STRUT E3850 ALSO 22064745 W-STRUT & 908554 BEARING REPLACED UNDER WARRANTY. NOISE AGAIN DEVELOPED SHORTLY AFTER. I NOTIFIED BUICK IN THEIR SERVICE QUESTIONAIRE THAT NOISE WAS BACK AND I WAS NOT SATISFIED .REGAN BUICK SERVICE STATES THEY WILL HAVE TO CHARGE ME TO FIX IT AGAIN AS WARRANTY IS UP. SERVICE STATION SAYS SAME PROBLEM IN OTHER CARS OF SAME MAKE AND MODEL AND IS A DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022723July 3, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE VEHICLE OVERHEATED BECAUSE ONE OF THE ENGINE GASKETS BECAME UNSEALED AND LEAKED COOLANT. THIS FAILURE WAS NOT RECALLED BECAUSE THE MANUFACTURER DIDN'T SEE THE PROBLEM AS A SAFETY ISSUE. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021892July 3, 2003
STRUCTURE
DESIGN OF THE DASHBOARD CASTS A REFLECTION ONTO THE FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY DURING THE DAY WHILE DRIVING. THE CONSUMER CHECKED OTHER BUICK CENTURY'S AND LASABRE'S AND NOTICED THAT THEY HAD THE SAME PROBLEM. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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