Buick Century Complaints

1,816 consumer complaints on file.

#10287294October 13, 2009
SERVICE BRAKES, HYDRAULIC
BRAKE LINES ON 1999 BUICK CENTURY RUSTED OUT, RESULTING IN COMPLETE LOSS OF BRAKING. BRAKE LINES ARE SEVERELY RUSTED IN MOST LOCATIONS IN THE REAR OF THE CAR. FUEL FILLER LINE IS HEAVILY RUSTED, AS OF YET THERE IS NO LEAKING FROM THIS DEFECT. LOCATION ON LONG ISLAND NEW YORK IS NOT A HEAVILY SALTED AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285970October 1, 2009
AIR BAGS
LOST CONTROL OF THE CAR ON A WET ROAD AND HIT A TREE. TOTALED CAR WITH MOST OF THE DAMAGE AND IMPACT BEING THE FRONT OF THE CAR. THE PROBLEM IS NEITHER OF THE AIR BAGS DEPLOYED TO PREVENT STERNUM AND BROKEN BACK.. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10282883September 4, 2009
SEAT BELTS
I HAVE A 1998 BUICK REGAL WITH REAR SEATBELTS THAT JAM INSIDE AND CANNOT BE RE-EXTENDED. I HAVE PAID $200 TO HAVE THE BACK SEAT REMOVED AND THE SEATBELTS REALIGNED SO THAT THEY WORK. I WAS WARNED AT TIME OF REPAIR THAT THIS WAS A COMMON PROBLEM IN THIS MODEL CAR AND IT WOULD PROBABLY REOCCUR. DESPITE OUR GREAT CARE IN USING THE REALIGNED BELTS, THE PROBLEM DID IN FACT REOCCUR AND NOW BOTH REAR BELTS ARE JAMMED AGAIN, WITH THE RESULT THAT OUR CHILDREN CANNOT BE PROPERLY RESTRAINED IN THE CAR AND WE CANNOT USE IT WHEN TRAVELING WITH THEM (UNLESS WE PAY TO HAVE IT REPAIRED AGAIN). MY MOTHER HAS A BUICK REGAL ROUGHLY THE SAME AGE WITH SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281482August 23, 2009
ENGINE AND ENGINE COOLING
AIR POLLUTION PUMP FAILURE CAUSING FUSE TO BLOW AND CAR TO BUMP WHEN STEPPING ON GAS/ANTI LOCK CONTROL-PRESSURE MODULATOR VALVE MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280180August 12, 2009
SERVICE BRAKES, HYDRAULIC
2000 BUICK CENTURY. FREQUENTLY I APPLY PRESSURE TO BRAKES AND THE CAR WILL NOT STOP FOR SEVERAL FEET. I PUSH PEDAL ALL THE WAY DOWN, IT MAKES A GRINDING SOUND AND SORT OF VIBRATES BUT CAR WILL NOT STOP. SEVERAL TIMES JUST MISSED HITTING OTHER CARS/PEOPLE. I AM ALSO A SINGLE PARENT WITH SMALL CHILDREN IN MY CAR. I HAVE CHANGED BRAKES, ROTORS, ETC. SEVERAL TIMES IN LAST COUPLE YEARS. HAVE BEEN TO MANY DIFFERENT MECHANICS & DEALER- NONE CAN FIND PROBLEM. PROBLEM MOST OFTEN HAPPENS WHEN IT IS COLD OUTSIDE. I AM LUCKY NO ONE HAS BEEN HURT- OR WORSE, BUT UNABLE TO AFFORD ANOTHER VEHICLE RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280247August 12, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT WAS EXPERIENCING ISSUES WITH THE WINDOW REGULATORS IN THE VEHICLE. THREE OF THE WINDOWS SUDDENLY FELL DOWN WHILE DRIVING AT AN UNKNOWN SPEED. THE DEALER REPLACED THE FIRST WINDOW AND PAID FOR HALF OF THE REPAIR COST. THE SECOND WINDOW WAS REPLACED FOR FREE. THE CONTACT HAS TO PAY FOR THE THIRD WINDOW TO BE REPAIRED. ALL THREE WINDOWS FAILED WITHIN A YEAR. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 30,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279184August 3, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2001 BUICK CENTURY. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CONTACT WAS INFORMED THAT DEXCOOL COOLANT WAS PLACED IN THE WATER TANK INSTEAD OF ANTIFREEZE. THE MANIFOLD ON THE WATER BLOCK, WHICH IS THE GASKET BETWEEN THE WATER TANK, DID NOT HAVE THE CORRECT TYPE OF GASKET AND DETERIORATED THE WATER DUE TO OIL IN THE TANK. THE FAILURE IS CALLED A "PINK MILKSHAKE". THIS ALSO OCCURS WHEN THERE IS OIL IN THE WATER RESERVOIR. THE REPAIR WOULD COST $800. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278396July 27, 2009
ENGINE AND ENGINE COOLING
2003 BUICK CENTURY 4DR - I HAVE HAD FOR ALMOST SIX YEARS AND THIS HAPPENED ONLY ONE TIME. THANK GOD. I LEFT WALMART ON SIDE STREET, SLOWED FOR STOP SIGN AHEAD, THE ENGINE WENT COMPLETELY DEAD, LIGHTS AND INSTRUMENTS OUT, I CAME TO SUDDEN STOP. COULD NOT RESTART CAR, DOORLOCKS HAD AUTOMATICALLY CLICKED, LOCKING US INSIDE, WE COULD NOT RELEASE OR OPEN DOORS. WE WERE LOCKED INSIDE OUR CAR. LUCKILY I WORE CELLPHONE. ABOUT TEN MINUTES LATER, OUT OF THE BLUE, THE POWER CAME BACK ON ALL AT ONCE, LIGHTS CAME ON. I WAS ABLE TO RESTART ENGINE AND UNLOCK THE DOORS. IT WAS A RATHER SCARY SITUATION FOR A FEW MOMENTS. I THOUGHT, "WHAT IF THERE HAD BEEN A FIRE IN THE ENGINE COMPARTMENT?" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277973July 22, 2009
TIRES, TIRES:TREAD/BELT
MY MOTHER HAS A BUICK THAT SHE HAD FIRESTONE RADIAL TIRES INSTALLED ON THE FRONT. THE TIRES, P185/75R14 HAD A BELT BREAK IN THEM WITHIN ONE WEEK OF EACH OTHER. THE DEALER SHE BOUGHT THEM FROM REFUSES TO TALK TO HER ABOUT IT. WHAT CAN SHE DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274343June 19, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2003 BUICK CENTURY V6 WHILE DRIVING AT NIGHT MY LIGHTS GO OUT IT IS VERY SCARY AND DANGEROUS I WOULD LIKE TO NO THE PROBLEM AS I HAVE READ THAT THERE HAS BEEN OTHERS WITH THE SAME PROBLEM ALSO IF I HIT THE DIMMER SWITCH THEY WILL COME BACK ON BUT THEN GO BACK OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269809May 24, 2009
STRUCTURE, STRUCTURE:BODY
ONGOING LEAKS AT BOTTOM OF BOTH REAR DOORS FOR SOME YEARS DESPITE AT LEAST 3 ATTEMPTS BY DEALER TO FIX. I FINALLY RESOLVED ON MY OWN WITH PLASTIC SHEETING WHICH IS UNSIGHTLY. ALSO DISCOVERED LEAK IN TRUCK IN PAST YEAR. ANOTHER ISSUE IS POOR QUALITY OF THE 2 CONTROL KNOBS ON DASH BOARD FOR A/C, ETC. THEY HAVE EITHER BROKEN OR HAVE BEEN DIFFICULT TO TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268529May 12, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 BUICK CENTURY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR AND THEY DISCOVERED AN ENGINE COOLANT LEAK. THE DEALER SUGGESTED THAT THE HEAD GASKET BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268378May 11, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 1996 BUICK CENTURY. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WAS TOO TIGHT AND CAUSES HER TO CHOKE. SHE NOTICED BRUISES ON HER NECK. SHE TOOK THE VEHICLE TO SEVERAL DEALERS REQUESTING THAT THEY ADJUST OR CHANGE THE SEAT BELT. THE DEALERS STATED THAT THEY WERE UNABLE TO ADJUST OR CHANGE THE SEAT BELT DUE TO THE DESIGN. THEY FURTHER STATED THAT THERE WERE NO FAILURES WITH THE SEAT BELT. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT SOMEONE WOULD REVIEW THE REPORT; HOWEVER, THEY WOULD NOT ASSIST SINCE THERE IS NO RECALL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10267958May 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE TRANSMISSION EXHIBITED AN AGGRESSIVE HARD JOLT WHEN SHIFTING FROM FIRST TO SECOND GEAR OR FROM SECOND TO THIRD GEAR. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP AND THE MECHANIC STATED THAT THE SOLENOID VALVE IN THE TRANSMISSION FAILED. THE TECHNICIAN STATED THAT THE REPAIR WOULD COST $1,800. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267977May 7, 2009
SUSPENSION:FRONT
RECENTLY, IN DEC. 2008 MY CAR HAD A SUSPENSION COMPONENT PART REPLACED. MY 2004 BUICK CENTURY JUST 4 YRS. OLD AND 60,000 MILES NEEDED TO HAVE THE FRONT STABILIZER BAR REPLACED. IT APPEARS THAT A DESIGN DEFECT MAY BE THE PROBLEM RESULTING IN PREMATURE FAILURE. THE STABILIZER BAR ACTUALLY CRACKED AT BOTH ENDS OF THE MOUNTING PLATE. I DID ASK FOR THE ORIGINAL PART FOR FUTURE REFERENCES. MOST OF US WOULD AGREE THAT THIS SUSPENSION COMPONENT SHOULD NOT HAVE NEEDED TO BE REPLACED AT THIS POINT. MY MECHANIC SAID "HE HAS SEEN THIS BEFORE ON THESE MODELS" AND IS CHECKING THEM DURING THE SAFETY INSPECTION WHICH IS HOW MINE WAS DISCOVERED. I DO BELIEVE THAT GENERAL MOTORS SHOULD ISSUE A RECALL AND THAT I SHOULD BE REIMBURSED. THIS SHOULD NOT HAVE TO BE REPLACED, AT LEAST NOT AT SUCH AN EARLY STAGE. MOREOVER, LET ME SAY THIS - WITH OVER 35 YEARS OF DRIVING AND OWNING MANY CARS, I HAVE NEVER HAD TO REPLACE A STABILIZER BAR EITHER AT THE FRONT OR REAR OF THE CAR. AND MY LAST CAR HAD 180,000 MILES BEFORE WE TRADED IT IN. THIS BUICK TUBULAR STABILIZER BAR IS INSUFFICIENT AND APPARENTLY WILL NOT HOLD UP DURING REGULAR DRIVING BY A 55 YR. OLD DRIVER. IT IS MY HOPE THAT YOU WILL INVESTIGATE THIS MATTER (YOU MAY CALL ME) AND DETERMINE WHY IS THIS PART PRONE TO FAILURE. I HOPE TO HEAR FROM YOU SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267046April 28, 2009
STEERING, SUSPENSION:FRONT
WHILE PERFORMING MAINTENANCE (WHEEL BEARING REPLACEMENT) I DISCOVERED A THROUGH AND THROUGH CRACK IN THE STEERING KNUCKLE AT THE POINT OF ATTACHMENT OF THE TIE ROD END ON THE DRIVERS SIDE, THE CASTING WAS SPLIT WHICH WOULD HAVE ALLOWED THE TIE ROD TO DISCONNECT AND POTENTIALLY FATAL CONSEQUENCES. THE CAR IS A 2002 BUICK CENTURY CUSTOM WITH 138,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265748April 17, 2009
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE DRIVING 50-55 MPH AT NIGHT, THE HEADLIGHTS AUTOMATICALLY ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAMS, THE HEADLIGHTS WENT OUT COMPLETELY. SHE HAD TO ACTIVATE THE HEADLIGHT SWITCH AGAIN IN ORDER FOR THEM TO OPERATE. OCCASIONALLY, THE HIGH BEAMS WILL TURN ON, BUT OTHER TIMES, THEY WILL NOT. THE DEALER STATED THAT THE ENTIRE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED, BUT THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 72,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 06/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265339April 14, 2009
ENGINE AND ENGINE COOLING
BUICK CENTURY SHOULD BE INCLUDED IN THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264779April 9, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LEAKING INTAKE MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261775March 13, 2009
VISIBILITY
2000 BUICK CENTURY, POWER WINDOWS FELL DOWN.1ST ONE, AND COULD NOT GET IT BACK UP. NEXT DAY ANOTHER FELL DOWN WHEN I WASN'T IN CAR. TOOK TO DEALER AND THEY SAID A 3RD FELL DOWN BY IT'S SELF. THEY CHARGED ME OVER $1,300.00,SAYING EACH WINDOW BROKE FOR NO REASON. A MONTH LATER,THE LAST WINDOW,WHICH HAD NO PROBLEM WOULD NOT GO DOWN AND STILL DOESN'T. NO WAY DID 4 WINDOWS BREAK ALL AT ONCE.I THINK WHATEVER CONTROLS THE WINDOWS BROKE AND THEY DIDN'T FIX IT AND CHEATED ME. NOW I HAVE THE WINDOW ON DRIVER'S SIDE THAT WILL NOT GO DOWN. THAT MAKES ALL 4 POWER WINDOWS BROKEN,ONE STILL UNFIXED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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