BMW X6 Complaints

25 consumer complaints on file.

#11758509August 21, 2026
STEERING
The contact owns a 2022 BMW X6. The contact stated that while reversing at 5 MPH in the driveway, there was an abnormal dragging sound coming from the vehicle while turning the steering wheel. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered goodwill repair. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737432May 12, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle experienced ongoing safety-related driver assistance system failures beginning at delivery. The vehicle initially could not be delivered due to unresolved windshield and sensor concerns affecting driver assistance features. After delivery, the vehicle continued experiencing intermittent failures involving adaptive cruise control, lane assist, cameras, and related driver assistance systems. Warning messages remained active and the vehicle was repeatedly returned for repair. Multiple repair attempts were performed over a period exceeding 30 days, including windshield replacement, calibration attempts, and outside vendor involvement. The dealership later advised that an improper windshield/calibration issue was responsible for the failures. Because these systems intermittently malfunctioned, I lost confidence in the vehicle’s safety and reliability, especially during highway driving where adaptive cruise and lane assistance systems are intended to function safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725261March 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS, VEHICLE SPEED CONTROL
On December 27, 2025, while using the vehicle’s Automated Park Assistant feature to reverse into my assigned parking space in my enclosed residential garage, my 2025 BMW X6 failed to detect a fixed concrete structural column directly in its path. Rather than braking or alerting me (the driver) to the obstacle, the vehicle accelerated into the column, causing rear bumper damage. No warning was issued by the parking collision system prior to or during impact. My car was subsequently inspected at an authorized BMW dealership (Braman BMW, Miami). The dealership pulled backend diagnostic data and forwarded it to BMW North America Engineering for review. BMW Engineering confirmed that a sensor related error code was thrown and logged at the moment of the incident while the Automated Park Assistant was actively engaged. Engineering attributed the code to “sensor noise/overwhelm” but somehow concluded it was unrelated to the failure to brake or detect the obstacle. BMW North America’s official position is that there is no defect with the vehicle and has closed the case. No physical testing of the parking sensors, cameras, wiring, or software was performed at any point despite my request. Both Braman BMW in Miami and BMW North America have declined to provide me with the full diagnostic data, error codes, or engineering analysis reviewed internally. This incident represents a potential safety risk not only to me as the sole driver of this vehicle but to pedestrians and bystanders present during automated parking operations.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11713418January 26, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 BMW X6. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact shifted into park while the vehicle was in motion to stop the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. In addition, the contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle started after several attempts. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with starter motor failure. The contact was informed that the starter motor needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713061January 24, 2026
STRUCTURE:BODY
On three separate occasions the back doors of the truck opened while the car was at speed. The first time (1/20/26) it was the passenger-side back door. No one was sitting in the car aside from the driver. Driver noticed the door ajar light come on after being at speed and then looked back to see the back door slightly opened, then pulled over and closed it. The second time (1/23/26) was three days later with a driver, passenger (front) and child (carseat behind driver) in the car leaving home. Driver noticed the door ajar light come on after being at speed and then looked back to see the driver-side back door slightly opened, then pulled over and closed it. The third time (1/23/26) was the same day, a few hours later with same driver, passenger, child in carseat on a return trip home. The passenger in the front looked back to see the driver-side back door completely open and notified the driver who then pulled over and closed the door. We called the dealership and they told us to bring it in immediately. We brought it in around 2/3p and by end of day the dealership responded with the following: "11224 checked the function of all doors. found normal operation. all doors working properly. scanned vehicle, no fault codes stored. please have customer make sure no one is the backseat that could've possible opened the door by accident. if a child is in the back seat pls be sure to turn child lock on by pushing switch on inner part of door. no problem found. have customer monitor and return if necessary." There was no indication that they drove the car and tried to replicate the conditions. Either way, there seems to be no explanation or resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701406November 25, 2025
AIR BAGS
Wiring from knee air bag to module failed. Had to repair wiring from front driver and passenger knee air bags. Wiring had a short to ground. Resulted in a $1600 bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698929November 12, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 BMW X6. The contact stated that upon start the vehicle, the drivetrain message was displayed. Overtime, the contact stated that the vehicle either failed to start or was slow to start while depressing the START/STOP button. The vehicle was taken to a dealer and the starter was replaced; however, a month later, the drivetrain message returned. Additionally, the contact stated that while reversing out of a parking space, the vehicle shut off while in reverse(R). The vehicle was taken back to the dealer and the contact was informed that the crank sensor needed to be replaced. The dealer stated that the part needed to be ordered, and the contact was instructed to return in a few days for the repair. After leaving the appointment, the contact stated that the vehicle failed to start up while in a parking lot and the vehicle was towed back to the dealer. Another diagnostic test was performed, and the contact was informed that the alternator, starter, and battery all needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694233October 18, 2025
SERVICE BRAKES, STEERING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694096October 17, 2025
STRUCTURE:BODY
Driver Side - Significant Wind Noise during highway driving. Ferman BMW stated excessive movement at pivot joint of driver's mirror. Installed New Mirror. Noise persistent Wesley Chapel BMW Completed Noise Test
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694087October 17, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
New Vehicle - less than 10 miles - Driver Door Closure Issue - Vehicle Turns Off. Ferman BMW stated its a Safety issue. Door Alignment Issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677190July 30, 2025
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X6. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655509April 18, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X6. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639115January 28, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X6. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635777January 14, 2025
SERVICE BRAKES
Component or System: Integrated Brake System Description of the Issue: The issue with the Integrated Brake System on my vehicle (VIN: [XXX] ) was fully resolved by BMW of Fort Lauderdale on January 13, 2025. All repairs were completed, including replacement of necessary components, as indicated in the attached invoice. Despite the repair being finalized, the recall status for my vehicle (NHTSA Recall Number: 24V104) still appears as “Incomplete” in both NHTSA and CarFax systems. This delay in updating the recall status is causing unnecessary complications, as the repair has already been documented and confirmed by the dealership. Request: I kindly ask for your assistance in ensuring that the recall status for my vehicle is updated to “Completed” in your system as soon as possible. All relevant documents are available upon request, and I can provide further details if necessary. Was the problem confirmed by a dealer or service center? Yes, the issue was confirmed and resolved by BMW of Fort Lauderdale. Were there any warning lights or messages before the repair? Yes, a warning message related to the brake system appeared prior to the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630853December 16, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The braking system of my 2024 BMW X6 (VIN: [XXX] ) is critically malfunctioning due to the unresolved safety recall 24V-104. The Integrated Brake System has failed, resulting in warning lamps and error messages on the dashboard. This has also caused essential safety systems, such as Adaptive Cruise Control and Automatic Emergency Braking, to stop functioning entirely. This situation is unacceptable and poses an immediate and severe safety risk. My family and I cannot rely on this vehicle, as it fails to respond properly when braking is required. It is unsafe to drive under any conditions. I have reached out to multiple BMW service centers in Fort Lauderdale and Boca Raton, Florida, but was told there are no replacement parts available to fix this critical defect. Service advisors advised me to drive carefully, which is an absurd solution for a car in this condition. I financed this vehicle at $1,600 per month, and now I am left with a dangerous and unusable car. I demand that immediate action be taken to resolve this recall, including expediting the availability of the required parts. I also request that I be prioritized and placed at the top of any waiting list to have this issue resolved as soon as possible. This matter needs urgent attention to ensure the safety of my family and others on the road. I urge NHTSA to intervene and work with BMW to find a solution for affected owners immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621210October 22, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I recieved a letter stating that the integrated brakes are not working functioning properly and there is no remedy . This has been going on for a while I am scare to drive the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618858October 9, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X6. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618840October 9, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X6. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594139June 13, 2024
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X6. The contact received notification of NHTSA Campaign Number: 23V44000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, BMW of Dayton (7124 Poe Ave., Suite 3, Dayton, OH 45414). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589248May 17, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
The automatic parking feature was being used to park in garage the vehicle proceed to back up without stopping and the emergency braking system didn’t engage leading to the vehicle crashing. I could have been injured if the structure of the house didn’t stop the vehicle. If someone had been behind the vehicle they would’ve been killed. The incident was reported to BMW, although the system malfunctioned the driver is responsible for maintaining control of the vehicle.The vehicle is has been repaired but system is still malfunctioning. These problems didn’t exist prior to crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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