The contact owns a 2022 BMW X6. The contact stated that while reversing at 5 MPH in the driveway, there was an abnormal dragging sound coming from the vehicle while turning the steering wheel. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered goodwill repair. The failure mileage was approximately 55,000.
No injuries · No fire · No crash
Vehicle experienced ongoing safety-related driver assistance system failures beginning at delivery. The vehicle initially could not be delivered due to unresolved windshield and sensor concerns affecting driver assistance features. After delivery, the vehicle continued experiencing intermittent failures involving adaptive cruise control, lane assist, cameras, and related driver assistance systems. Warning messages remained active and the vehicle was repeatedly returned for repair. Multiple repair attempts were performed over a period exceeding 30 days, including windshield replacement, calibration attempts, and outside vendor involvement. The dealership later advised that an improper windshield/calibration issue was responsible for the failures. Because these systems intermittently malfunctioned, I lost confidence in the vehicle’s safety and reliability, especially during highway driving where adaptive cruise and lane assistance systems are intended to function safely.
No injuries · No fire · No crash
On December 27, 2025, while using the vehicle’s Automated Park Assistant feature to reverse into my assigned parking space in my enclosed residential garage, my 2025 BMW X6 failed to detect a fixed concrete structural column directly in its path. Rather than braking or alerting me (the driver) to the obstacle, the vehicle accelerated into the column, causing rear bumper damage. No warning was issued by the parking collision system prior to or during impact. My car was subsequently inspected at an authorized BMW dealership (Braman BMW, Miami). The dealership pulled backend diagnostic data and forwarded it to BMW North America Engineering for review. BMW Engineering confirmed that a sensor related error code was thrown and logged at the moment of the incident while the Automated Park Assistant was actively engaged. Engineering attributed the code to “sensor noise/overwhelm” but somehow concluded it was unrelated to the failure to brake or detect the obstacle. BMW North America’s official position is that there is no defect with the vehicle and has closed the case. No physical testing of the parking sensors, cameras, wiring, or software was performed at any point despite my request. Both Braman BMW in Miami and BMW North America have declined to provide me with the full diagnostic data, error codes, or engineering analysis reviewed internally. This incident represents a potential safety risk not only to me as the sole driver of this vehicle but to pedestrians and bystanders present during automated parking operations.
The contact owns a 2021 BMW X6. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact shifted into park while the vehicle was in motion to stop the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. In addition, the contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle started after several attempts. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with starter motor failure. The contact was informed that the starter motor needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
No injuries · No fire · No crash
On three separate occasions the back doors of the truck opened while the car was at speed. The first time (1/20/26) it was the passenger-side back door. No one was sitting in the car aside from the driver. Driver noticed the door ajar light come on after being at speed and then looked back to see the back door slightly opened, then pulled over and closed it. The second time (1/23/26) was three days later with a driver, passenger (front) and child (carseat behind driver) in the car leaving home. Driver noticed the door ajar light come on after being at speed and then looked back to see the driver-side back door slightly opened, then pulled over and closed it. The third time (1/23/26) was the same day, a few hours later with same driver, passenger, child in carseat on a return trip home. The passenger in the front looked back to see the driver-side back door completely open and notified the driver who then pulled over and closed the door. We called the dealership and they told us to bring it in immediately. We brought it in around 2/3p and by end of day the dealership responded with the following: "11224 checked the function of all doors. found normal operation. all doors working properly. scanned vehicle, no fault codes stored. please have customer make sure no one is the backseat that could've possible opened the door by accident. if a child is in the back seat pls be sure to turn child lock on by pushing switch on inner part of door. no problem found. have customer monitor and return if necessary." There was no indication that they drove the car and tried to replicate the conditions. Either way, there seems to be no explanation or resolution.
No injuries · No fire · No crash