BMW X3 Complaints (2021)

113 consumer complaints on file.

#11633271December 30, 2024
WHEELS
Vehicle is not alerting driver that flat tire has occurred. Especially problematic as vehicle has run flats. Pressure sensors are working correctly, and accurately reporting PSI and temperature. Software automatically "resets" tire pressure based off of tire size and set speed, this is not something that a user can control. In other words, I can't "reset" the sensors when the tire has 10 PSI, so that it will think that that is normal. Asked if others have seen similar issues in a forum: [XXX] Right away someone else has had newer car to dealer multiple times with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633069December 30, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629071December 5, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625257November 14, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625117November 14, 2024
UNKNOWN OR OTHER
During rain this evening, water intruded from sunroof area. Learned this is extremely common problem alleged to be due to shrinking sunroof seals. This dripping water can potentially cause loss of control of the vehicle due to falling water intrusion causing foot controls to become wet. In addition, electrical malfunctions may occur possibly causing fire or other problems. I am also including a stranger’s video of his car at BMW dealer with tech explaining this is a very common problem, obtained from Facebook.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624845November 12, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
The functioning of this feature has never worked. We have had a number of near misses in parking lots when exiting a parking space.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624056November 7, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624030November 7, 2024
UNKNOWN OR OTHER
My complaint is that the safety recall was issued nearly 3 months ago on a 2021 model, and no remedy has been provided for it. This is an unsafe situation and are wondering when they will provide a remedy?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623892November 6, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623164November 1, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
In June 2023, I purchased a vehicle from Enterprise Car Sales. Around June 2024, I reached out to them with concerns about the vehicle. They recommended I contact either the insurance or warranty company, but neither could address my issue. I then took the vehicle to the dealership, and they agreed to inspect it. They confirmed that the windshield and rear window molding trim were aftermarket parts, which were causing streaks on the window and obstructing the driver’s view. Additionally, the brakes and tires had been replaced with non-recommended parts, though I was willing to cover the cost of replacing these two items out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618788October 8, 2024
UNKNOWN OR OTHER
This complaint is not due/regarding an accident. It is a complaint about the response time to remedy a recall which has been months long now. In July 2024, BMW recalled 291,112 X3 models from 2018 to 2023 due to a risk of the interior cargo rail detaching in a crash. The attachment bolts for the rail could become damaged, increasing the risk of injury to passengers. What is taking so long to get this fixed? Seems the remedy is to simply replace bolts. I am unable to use this car while it has a safety recall outstanding. Please expedite this fix, it has been several months and in the meantime this car sits being unproductive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618408October 7, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615235September 18, 2024
SERVICE BRAKES
Vehicle has consistently presented with a loud screeching noise from the brakes. When emergency braking needed, there are incidents of a slipping feel to the brakes where they do not seem as through they are applying properly. The slipping feel and noise of the brakes increases during wet/snowy weather. The noise is not a safety concern as much as the slipping feel of the brakes is significantly concerning. When emergency braking is applied, any slipping is putting my safety and the safety of passengers in my vehicle/surrounding vehicles is at high risk. Multiple service appointments surrounding this persistent problem have resulted in dismissive responses from BMW. The service center has inspected the brakes, acknowledged the loud consistent screeching noise, but BMW states the brakes are normal and the noise is expected because they are "sport brakes". BMW now recommends replacing rotors but insists it is only due to the "noise complaint". The vehicle is only serviced at a BMW dealer/service center and has been inspected by BMW. There are no warning lamps or messages related to the problem. The problem was existing when I first purchased the vehicle in 2022, was acknowledged by BMW, and has been persistently reported at every service appointment as not subsiding and in fact increasing in volume. I believe there is a manufacturing problem with the BMW x3 SAV model that impacts the braking system (brake pads and rotors), causing slipping when emergency braking is engaged and causing excessive noise from front and rear brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615158September 18, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612270September 3, 2024
UNKNOWN OR OTHER
2021 BMW X3- RECALL 24V534---INTERIOR REAR CARGO RAILS--We have contacted BMW dealer several times and no remedy as of (9.3.24) The cargo rails and the vehicle body could separate from the vehicle body. The bolts are what need to be changed out and the dealer says they have no REMEDY. We want to make sure that we are safe. Please HELP! Thank you for your attention to this very time sensitive issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610354August 23, 2024
UNKNOWN OR OTHER
I am attempting to file a complain due to the manufacture of my car, not addressing the recall. The recall was initiated on July 17, 2024, and it has now been more than 30 Days. I use my car and also had it on a rental platform to help me with my monthly payments. Now it has been removed from the platform due to it being unsafe to drive on the road and it is also unsafe for me to drive it on the road. I am hoping that through this complaint I can get a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610036August 21, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581939April 9, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 BMW X3. The contact stated while approaching a stop light at an undisclosed speed, the brake pedal stiffened while the contact was attempting to stop the vehicle. Due to the failure, the contact ran the red light; however, the brake pedal function returned soon after the failure. The contact was unaware if any warning light was illuminated during the failure. Despite the brake failure, the contact was able to drive the vehicle to the residence. The vehicle was later towed to a dealer and remained with the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560540December 17, 2023
VISIBILITY/WIPER
Driving at highway speeds, the front sun roof exploded into the vehicle. 2nd time this has happened. Previous time was 03/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556036November 20, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Sirrus XM Advertising pops up in the middle of the speedometer and stays there. Blocks vision of speedometer. Big Blue square comes on at night distracting driver. Several internet posts and complaints advise that it comes on blocking the rear camera vision. Contacted Sirrus they say they cant do anything about it, it is built into the car. Contacted BMW and their "Genius" squad they don't know how to get rid of it. I see postings of other car brands having the same complaint. Consumers don't spend $70.000.00 for a vehicle to be solicited for a service that they don't want. Besides the safety factor. This is an invasion of privacy and none requested solicitation. Please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X3