BMW X3 Complaints

271 consumer complaints on file.

#11620873October 20, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Whenever the vehicle is driven, despite the temperature, the panoramic moon roof cracks and creaks and sounds like it is going to break. The dealer said numerous people have also complained about this happening and BMW will NOT do anything about it. This is my 3rd X3 of this body style and my other two did not have this issue because BMW didn't "cheapen" out on the window sealant and materials of the lining and mounts in the sunroof until the LCI redesign or 2023. I am afraid that one of these days it will crack and break downward, causing a major safety hazard while driving and I want BMW to fix and/or remedy the problem(s) ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619804October 15, 2024
SEAT BELTS
The front passenger seats warmer is not working. In spite of multiple attempts to get it fixed from BMW of Denver Downtown has not fixed the issue. This can have serious impact during winter weather
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619690October 14, 2024
UNKNOWN OR OTHER
BMW has a safety recall on my vehicle for over two months now with no fix available. I am in the process of moving to Japan and need to sell the vehicle. BMW is prohibiting a lease transfer or sale until the vehicle is fixed, but they cannot fix it. Meanwhile I lost a potential buyer and BMW wants to charge me an early lease termination fee of over $6000 but they will not fix the vehicle and they will not allow me to sell or complete a lease transfer. BMW should accept this vehicle back without charging me extra money for a lease termination fee on a defective vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618788October 8, 2024
UNKNOWN OR OTHER
This complaint is not due/regarding an accident. It is a complaint about the response time to remedy a recall which has been months long now. In July 2024, BMW recalled 291,112 X3 models from 2018 to 2023 due to a risk of the interior cargo rail detaching in a crash. The attachment bolts for the rail could become damaged, increasing the risk of injury to passengers. What is taking so long to get this fixed? Seems the remedy is to simply replace bolts. I am unable to use this car while it has a safety recall outstanding. Please expedite this fix, it has been several months and in the meantime this car sits being unproductive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618408October 7, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618362October 6, 2024
STRUCTURE:BODY
As I was driving today in the freeway my sunroof exploded. As far as I can tell, It was not caused by rocks or other cars, it just exploded putting my wife and I in a dangerous situation having to park on the side of the freeway. We first thought someone shot at us. We stopped the car and it took us a minute to feel safe to go out, trembling, to check car for gun fire. We looked the entire body while the freeway was full, even for a Sunday, and discovered nothing wrong. As we entered the car and closed our door, we heard the noise of shared glass, so we both left the car again to reinspect it putting our lives in danger as other drivers were passing by. We re-enter the car again and the same thing happened, left the car again to inspect the tires at this time, each time exposing our lives to the freeway traffic. Upon entering the car for the third time, heard freeway noise and thought window was probably opened. It was then that we realized our sunroof was probably broken, upon checking, we were shocked when saw hundreds of pieces of glass on top of our car. It was then that we realized we would have to clean the top of our car with the wind blowing glass everywhere, risking an eye injury, and we were worried another car would be hit with the glass or even worse than that, it would be someone riding a motorcycle which is common on Sunday afternoons and get blind from glass flying from our car to their face. So we spent a while cleaning most of the glass to be able to drive off the freeway, again exposing our lives. During our cleaning of the glass, we put it inside of our car on the floor by the back seats so we would not leave that on the freeway exposing other people to get hurt. During this cleaning time, my wife cut her hand with glass that entered her skin. Not understanding why the accident happened, I’ve decided to research online, only to find that BMW’s x3 having problems with sunroof exploding since 2018, but no recalls! Very upsetting! My car is 2023.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11617720October 2, 2024
STRUCTURE
The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617288September 30, 2024
STRUCTURE
The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616825September 27, 2024
STRUCTURE
The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616681September 26, 2024
STRUCTURE
The contact owns a 2022 BMX X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615235September 18, 2024
SERVICE BRAKES
Vehicle has consistently presented with a loud screeching noise from the brakes. When emergency braking needed, there are incidents of a slipping feel to the brakes where they do not seem as through they are applying properly. The slipping feel and noise of the brakes increases during wet/snowy weather. The noise is not a safety concern as much as the slipping feel of the brakes is significantly concerning. When emergency braking is applied, any slipping is putting my safety and the safety of passengers in my vehicle/surrounding vehicles is at high risk. Multiple service appointments surrounding this persistent problem have resulted in dismissive responses from BMW. The service center has inspected the brakes, acknowledged the loud consistent screeching noise, but BMW states the brakes are normal and the noise is expected because they are "sport brakes". BMW now recommends replacing rotors but insists it is only due to the "noise complaint". The vehicle is only serviced at a BMW dealer/service center and has been inspected by BMW. There are no warning lamps or messages related to the problem. The problem was existing when I first purchased the vehicle in 2022, was acknowledged by BMW, and has been persistently reported at every service appointment as not subsiding and in fact increasing in volume. I believe there is a manufacturing problem with the BMW x3 SAV model that impacts the braking system (brake pads and rotors), causing slipping when emergency braking is engaged and causing excessive noise from front and rear brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615191September 18, 2024
STRUCTURE
The contact owns a 2022 BMW X3 The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615158September 18, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612270September 3, 2024
UNKNOWN OR OTHER
2021 BMW X3- RECALL 24V534---INTERIOR REAR CARGO RAILS--We have contacted BMW dealer several times and no remedy as of (9.3.24) The cargo rails and the vehicle body could separate from the vehicle body. The bolts are what need to be changed out and the dealer says they have no REMEDY. We want to make sure that we are safe. Please HELP! Thank you for your attention to this very time sensitive issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610354August 23, 2024
UNKNOWN OR OTHER
I am attempting to file a complain due to the manufacture of my car, not addressing the recall. The recall was initiated on July 17, 2024, and it has now been more than 30 Days. I use my car and also had it on a rental platform to help me with my monthly payments. Now it has been removed from the platform due to it being unsafe to drive on the road and it is also unsafe for me to drive it on the road. I am hoping that through this complaint I can get a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610036August 21, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609180August 18, 2024
UNKNOWN OR OTHER
I am filing this complaint regarding the recall on my 2022 BMW X3, which involves the interior rear cargo rails. The recall, added to the NHTSA database over a month ago, indicates that in an extreme rear crash, the attachment between the rear cargo rail and the vehicle body could become damaged. This issue could lead to the rail separating from the vehicle body, increasing the risk of injury. Despite the significant safety risk outlined in the recall, there has been no update on when repair kits will be made available to service centers to begin the necessary repairs. This delay in providing the remedy is causing concern as it leaves my vehicle potentially unsafe for an extended period. I urge the NHTSA to look into the timeliness of this repair process to ensure that the necessary parts are distributed promptly to mitigate the associated safety risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607705August 10, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
After verifying that the vehicle is equipped with front amd rear cross traffic audio and visual alert features, I brought the car to the dealer because it was not showing any cross traffic alerts. They could not find any issues with the sensors, not could they explain why it was not working after checking that all of the configuration settings are correct. Only very close proximity detection of objects works, which confirms that the sensors do indeed function (e.g., coming close to a building or a person). The BMW user manual and video overview for this X3 vehicle confirm how it should work, but it does not function at all. You can see the cross-traffic functional overview in the BMW mobile application. This important safety feature does not work as represented by BMW, not can the certified dealer correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599254July 5, 2024
SUSPENSION
I traded a 2021 X3 Sdrive on a 2024 X3 Sdrive. I immediately noticed a steering wheel vibration/buzz feeling at 1100-1200 rpm. Long story short, apparently BMW has removed the top dampers on the front struts on the 2024 model. They, BMW NA, say they aren't needed and that the vehicle "meets US specs". The vibration is almost like the lane departure vibration you get.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594352June 14, 2024
LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION, TIRES
This BMW vehicle's odometer readings are inconsistent and inaccurate resulting in overage of mileage for lessee. This cars BMW tires were not verifiable to be from BMW and tires subsequently failed within 15,000 miles. No entity at BMW, not the dealership, not the sales, not BMW Financial Services or BMW of North America LLC could provide any information regarding the original tires or provide any warranty information regarding the tires - this impact mileage efficiency, miles per gallon and is a way to game the systems. BMW front sensors on act erratically sometimes working and sometimes going off without anything present, during rain/snow sensors would constantly go off for no reason. Issues have been raised through certified mail to BMW and all have been ignored. There is no accountability regarding the tires with no warranty that fail, inaccurate odometer readings, car sensors and we request an investigation into these three matters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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