BMW X1 Complaints (2015)

94 consumer complaints on file.

#10937328December 24, 2016
ENGINE, POWER TRAIN
AT AROUND 8000 MILES THE CAR WOULD HESITATE UPON HARD ACCELERATION, (MERGING INTO TRAFFIC) THE CAR BECAME UNPREDICTABLE, SOMETIMES IT WOULD PREFORM AS DESIGNED OTHER TIMES IT WOULD PUT ME IN A DANGEROUS SITUATION. I TOOK THE CAR IN FOR SERVICE AND ADVISED THEM OF THE PROBLEM, I WAS TOLD THAT THEY ARE AWARE OF THE COMPLAINT FROM OTHER OWNERS AND THEY DIDN'T HAVE A FIX. I CALLED BMWNA AND TOLD THEM ABOUT THE PROBLEM, I WAS INSTRUCTED TO TAKE IT BACK TO THE DEALER. AFTER A FEW OF TRYING TO GET AN APPOINTMENT UNSUCCESSFUL THE CAR ALMOST CAUSED A MAJOR ACCIDENT, I TOOK IT BACK IN AND AFTER A WEEK THEY HAD DECIDED TO REPROGRAM IT, UPON DRIVING THE CAR I NOTICED IT WAS MUCH MORE RESPONSIVE AND DROVE LIKE A TOTALLY DIFFERENT CAR. HOWEVER IT DISPLAYED THE PROBLEM ON 2 MORE OCCASIONS JUST NOT AS SEVERE. I CALLED BMWNA AND UPDATED THEM, THEY SENT A FIELD ENGINEER OUT WHO LOOKED OVER THE CAR AND TOLD ME "JUST DRIVE IT IN SPORT MODE", I DONT FEEL AS THOUGH I SHOULD DRIVE IN SPORT MODE TO MERGE INTO TRAFFIC. I CALLED BMWNA AND TOLD THEM OF THE RESULTS AND ASKED THEM TO TAKE THE CAR BACK, THEY REFUSED. THIS CAR IS UNSAFE AND UNPREDICTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937033December 22, 2016
AIR BAGS
TAKATA RECALL HAVE BEEN WAITING SINCE FEB 2016 FOR THIS ISSUE TO BE RESOLVED. BMW HAS NO IDEA WHEN IT WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876322June 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875981June 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876030June 22, 2016
AIR BAGS
BMW REFUSES TO LET ME OUT OF MY LEASE BUT DO NOT WANT TO FIX THE DEFECT BECAUSE THE PARTS ARE OUT OF STOCK FOR SEVERAL MONTHS. I HAVE A SMALL CHILD AND AM AFRAID FOR OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874235June 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871849June 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853361April 4, 2016
AIR BAGS
I CRASHED MY CAR ON 11/10/2015 AND THE AIRBAG DID NOT DEPLOY. I DROVE THROUGH A HEAVY RAIL FENCE AND STRUCK A TREE WITH THE LEFT FRONT SIDE OF THE BUMPER. A LARGE SECTION OF THE FENCE PENETRATED THE FRONT OF THE CAR AND LODGED IN THE VEHICLE. CAUSE OF ACCIDENT I BECAME UNCONSCIOUS WHILE DRIVING DUE TO HEART PROBLEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10853045April 2, 2016
AIR BAGS
TAKATA RECALL. BMW DID NOT MAKE ME AWARE OF THIS DANGEROUS AIRBAG RECALL. I WAS IN THE PROCESS OF TRANSFERRING MY LEASE TO ANOTHER WILLING PARTY WHEN BMW NOTIFIED ME OF THE RECALL ISSUE AND BLOCKED THE LEASE TRANSFER WHICH THEY HAD PREVIOUSLY AGREED TO. THEY ALSO WILL NOT LET ME PURCHASE THE VEHICLE. BOTH THESE ISSUES BREACH THE LEASE AGREEMENT I SIGNED WITH THEM. THE CAR IS UNUSABLE WITH SUCH A DEFECT AND IS LIKELY TO TAKE 6MONTHS OR MORE TO FIX. THEY OFFER NO TIME LINE TO FIX THE ISSUE AND REQUEST THAT I SIGN A WAIVER ACCEPTING AN INFERIOR RENTAL CARE DURING THE PERIOD IT TAKES FOR THEM TO RESOLVE THE ISSUE AND ASSUME THE COST AND LIABILITY OF STORING THE UNUSABLE BMW. I EITHER WANT BMW TO FIX THE ISSUE IMMEDIATELY, LET ME CANCEL MY LEASE WITH NO PENALTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845639March 8, 2016
AIR BAGS
ON FEBRUARY 7TH, 2016 AT 3:15 AM, ON MY WAY TO WORK IN THE INTERSECTION BETWEEN FOREST HILL AND MILITARY, A DRUNK DRIVER TRAVELING WEST BOUND WHILE I WAS HEADING EAST DROVE INTO MY LANE, HITTING ME DIRECTLY. AFTER THIS HEAD-ON COLLISION, THE DRIVER DECIDED TO FLEE THE SCENE, LEAVING ME STUCK INSIDE THE VEHICLE IN PAIN. I WAS LUCKY ENOUGH TO BE ALIVE. THE AIRBAG INSIDE OF MY VEHICLE DID NOT DEPLOY LEAVING ME WITH EXCRUCIATING PAIN IN MY NECK, CHEST AND KNEE. I COULD NOT BREATHE OR TALK, I WAS RUSH TO THE WELLINGTON REGIONAL HOSPITAL. I WAS APPROACHING THE LIGHT AND I WAS GOING TO TURN LEFT ON MILITARY TRAIL, THE GUY WHO CRASHED ONTO ME WAS COMING FROM THE NORTH ON MILITARY TRAIL TRYING TO MAKE A RIGHT ONTO FOREST HILL BLVD, BUT TOOK THE LANE HEADING EAST INSTEAD OF THE ONE HEADING WEST. HE WAS DRIVING REALLY FAST WHILE I WAS APPROACHING THE LIGHT TO TURN LEFT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10822121January 25, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED SEVERAL TIMES ON CITY STREET AND WHILE DRIVING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745581August 1, 2015
ELECTRICAL SYSTEM
SERVICE ENGINE SOON, ELECTRICAL MALFUNCTION, COOLANT LEVEL LOW, MAY DRIVE AT REDUCED SPEED. THESE ARE ALL THE ALERTS AND MESSAGES THAT POPPED UP WHEN I TOOK MY VEHICLE INTO THE DEALER. THINKING MY VEHICLE WOULD STILL BE UNDER WARRANTY, WHICH IT'S RELATIVELY NEW AND UNDER 9K MILES. THE SERVICE MANAGER TOLD ME THAT THE VEHICLE HAD SUFFERED FROM RODENT DAMAGE, AND THAT THE WARRANTY WILL NOT BE COVERING THE DAMAGES AND THAT I SHOULD FILE A CLAIM WITH MY AUTO INSURANCE. I INQUIRED ABOUT WHY THE RODENTS ARE ATTRACTED TO THE WIRING AND ALL THEY CAN SAY WAS TO HIRE PEST CONTROL AND THEY WOULD HELP ME RID OF RODENT ISSUES AT HOME. I DID SOME ONLINE RESEARCH AND FOUND OUT THAT BMW HAD BEEN USING SOY BASED INGREDIENTS TO PRODUCE SOME OF THEIR WIRING PARTS AND COATING. THIS OF COURSE WAS NOT DISCLOSED AT TIME OF PURCHASE AND I WOULD HAVE NEVER KNOWN ABOUT IT IF I HADN'T FACED WITH SUCH CIRCUMSTANCE. SO BOTTOM LINE, THERE IS NO RESOLUTION FOR THIS ISSUE AND I WOULD HAVE TO CONTINUE TO BRING MY VEHICLE IN IF RODENTS DECIDE TO HAVE A PARTY AGAIN IN MY VEHICLE OR I CAN MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733070July 9, 2015
UNKNOWN OR OTHER
VEHICLE WAS BEING DRIVEN ON FREEWAY IN LIGHT TRAFFIC, WHEN SUNROOF SPONTANEOUSLY SHATTERED. SEE PICTURE AT: HTTP://E84.XBIMMERS.COM/FORUMS/SHOWTHREAD.PHP?P=18227219#POST18227219
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725668June 17, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
FOR THE FOURTH TIME SINCE TAKING DELIVERY OF THE NEW CAR, DRIVING ON CITY STREET IN MODERATELY HEAVY TRAFFIC, BRINGING THE CAR TO A STOP BY DEPRESSING THE BRAKE PEDAL CAUSED THE CAR TO ACCELERATE AND THE ENGINE TO REV ABOVE THE 3,000 RPM LEVEL. (AT THE LAST EVENT I WATCHED THE TACHOMETER GAUGE AS I WAS BRAKING.) EACH TIME I HAD TO PANIC-DEPRESS ON THE BRAKE PEDAL TO AVOID A COLLISION WITH THE CAR IN FRONT. EACH TIME I COULD FEEL THE PULSATION OF THE ABS BRAKE ON THE PEDAL. THE FOLLOWING MORNING I TOOK THE CAR INTO THE DEALER AND REPORTED THE CHRONIC MALFUNCTION. I WAITED FOR A RESPONSE UNTIL THIS MORNING WHEN I RECEIVED AN EMAIL ANNOUNCING THAT MY CAR WAS READY FOR PICK-UP, WITHOUT ANY MENTION OF DISPOSITION OR REPAIR. WHEN I CALLED AND SPOKE TO THE SERVICE REPRESENTATIVE, I WAS TOLD THAT THEY COULD FIND NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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