BMW R 1200 RT Complaints

270 consumer complaints on file.

#10543576September 14, 2013
FUEL/PROPULSION SYSTEM
CRACKED FUEL PUMP FLANGE,LEAKING GAS AND SPRAYING ON RIDER. THIS IS THE FOURTH BMW BIKE I HAVE OWNED AND HAVE HAD NO PREVIOUS PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543467September 13, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SHOWED 1/4 TANK OF FUEL, BUT THE MOTORCYCLE HAD ACTUALLY RUN OUT OF FUEL ON A VERY BUSY SECTION OF INTERSTATE 95 IN DELAWARE JUST BEFORE THE I 95 / I 295-I 495 SPLIT. I WAS IN THE FAR LEFT HAND TRAVEL LANE AND WAS ABLE TO IMMEDIATELY PULL OFF ONTO A WIDENED LEFTHAND SECTION OF BREAKDOWN LANE THAT WAS LED INTO THE IMMEDIATELY ADJACENT DELAWARE DOT SALT/SAND BARN. THE SUDDEN DECELERATION WAS COMPLETELY UNEXPECTED, AND I WAS ALMOST REAR-ENDED BY ANOTHER MOTORIST JUST AS I WAS MOVING INTO THE BREAKDOWN LANE, IN SPITE OF PULLING IN THE CLUTCH TO COAST SO AS NOT TO CONTINUE WITH THE STRONG ENGINE BREAKING THAT RESULTED. HAD TO CALL AAA SERVICES TO GET FUEL ENOUGH TO GET TO A REFUELING STATION. FUEL TANK SENSOR WAS ULTIMATELY REPLACED BY LOCAL BMW MOTORCYCLE DEALER A MONTH AND A HALF AGO, BUT FAILED AGAIN LAST WEEK!!! THIS SENSOR HAS BEEN A PROBLEM FOR BMW, AND CONTINUES TO BE, AS SEVERAL OF MY FRIENDS HAVE HAD THEIRS REPLACED SEVERAL TIMES EACH. IF I WERE TO RUN OUT OF GAS ON A DANGEROUS HIGHWAY, OR IN A REMOTE LOCATION - IN EITHER EXTREME COLD OR HOT, WITHOUT A WAY TO CONTACT HELP, IT COULD PROVE TO BE DANGEROUS. THE SUDDEN DECELERATION ALONE ALMOST CAUSED ME TO BE REAR-ENDED, WHICH COULD HAVE BEEN DEADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538096August 30, 2013
FUEL/PROPULSION SYSTEM
AFTER STARTING THE MOTORCYLE AND ALLOWING FOR A BRIEF PERIOD OF WARMING UP, I HEADED TO THE GAS STATION TO FUEL UP IN PREPARATION FOR A LONG RIDE THE NEXT DAY. AS A FORCE OF HABIT I CHECKED MY RANGE AND ODOMETER READINGS AND FOUND THE RANGE WAS NOTICEABLY LOWER THAN IT SHOULD BE DISPLAYING FOR THE MILES USED ON THE TANK. AS I RODE THE COUPLE OF MILES TO THE GAS STATION THE RANGE CONTINUED TO DROP PRECIPITOUSLY, 5-20 MILES AT A TIME EVERY FEW SECONDS UNTIL IT REACHED ZERO AND DISPLAYED "---" FOR A RANGE TO EMPTY AFTER RIDING JUST OVER ONE MILE. AFTER FILLING THE TANK FULLY, THE GAUGE DID NOT RESET OR CHANGE IN ANY WAY. I TOOK THE MOTORCYCLE TO THE DEALER AND THEY DIAGNOSED THE PROBLEM AS A FUEL STRIP, AKA FUEL LEVEL SENSOR, GONE BAD. I AM NOW AWAITING THE PART TO ARRIVE SO MY 3RD FUEL STRIP REPLACEMENT CAN GO AHEAD. (MY SECOND OCCURRED IN FEBRUARY 2012, THE THIRD IN AUGUST 2013.) MY MOTORCYCLE HAS JUST 24,000 MILES AND IS LESS THAN 5 YEARS OLD (BY 3 MONTHS). I FIND IT ALMOST UNFATHOMABLE THAT SUCH AN ESSENTIAL PART AS THE FUEL GAUGE CAN CEASE TO FUNCTION FOR NO APPARENT REASON, WITH NO WARNING ON A MODERN VEHICLE. ADD IN THE DENIALS FROM THE MANUFACTURER THAT A PROBLEM EVEN EXISTS AND IT GETS TOTALLY MADDENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537789August 28, 2013
FUEL/PROPULSION SYSTEM
FITTING AT TOP OF FUEL PUMP ASSEMBLY WAS LEAKING (STREAM OF GAS) GAS ONTO THE GAS TANK AND DOWN ONTO THE LEFT CYLINDER. UPON STARTING THE BIKE , IN LESS THAN A MINUTE THERE WAS A FIVE FEET PUDDLE OF GAS ON THE GROUND. AT REST THE GAS IS POURING ONTO THE LEFT CYLINDER AND I ASSUME WOULD BE SPRAYING ON THE DRIVER AND PASSENGER AT SPEED. AFTER REMOVING THE PANELS TO FIND THE LEAK. THERE WERE SEVERAL CRACKS ON THE FEMALE FITTING SIDE OF THE CONNECTOR OF THE HIGH PRESSURE FUEL LINE. WHERE THE HOSE GOES INTO THE FUEL PUMP ASSEMBLY. SCARY TO THINK IF THIS HAD HAPPENED ON THE ROAD. THE LEAST PROBLEM WOULD BE BEING STRANDED. WORST CASE IF GASOLINE WAS SPRAYED ONTO THE DRIVER AND PASSENGER AND WERE TO IGNITE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536814August 22, 2013
FUEL/PROPULSION SYSTEM
RIDING TO WORK I NOTICED THE SMELL OF GAS - I PARKED THE BIKE AND NOTICED A STEADY OF GASOLINE DRIPPING OUT FROM UNDER THE LEFT FRONT FAIRING (PLASTIC GAS TANK AND FUEL PUMP ARE BEHIND THE LEFT FAIRING). I REMOVED THE VARIOUS FAIRING PARTS AND NOTICED POOLING OF GASOLINE IN THE RESERVOIR ON TOP OF THE FUEL PUMP FLANGE. I DRIED OUT THE TOP OF THE FLANGE AND TURNED THE KEY BACK ON TO ENGAGE THE FUEL PUMP AND DISCOVERED SEVERAL AREAS WHERE THE GASOLINE WAS SPRAYING FROM THE HIGH PRESSURE, 90 DEGREE GAS LINE BELOW THE BASE OF THE MALE CONNECTOR AND ONLY ON THE SHROUD OF THE FEMALE CONNECTION - BOTH THE 90 DEGREE MALE SIDE AND THE CONNECTING LINE WERE WHOLLY INTACT AND SEATED FULLY INTO THE CONNECTION. I DISCONNECTED THE LINE AND REMOVED THE MALE CONNECTOR AND DISCOVERED MULTIPLE CRACKS AROUND THE SURFACE OF THE FEMALE RECEPTOR THAT PASSED INTO THE THREADED AREA OF THE FLANGE (WHICH ALLOWED GAS TO SPRAY OUT WHEN IT WAS UNDER PRESSURE). THE BIKE IS BACK HOME AND INOPERABLE NOW - THE BIKE AS MENTIONED ABOVE, IS A 2007 BMW R1200RT WITH JUST OVER 21,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536439August 21, 2013
FUEL/PROPULSION SYSTEM
SIRS, I AM THE ORIGINAL PURCHASER/OWNER OF A BMW R1200RT MOTORCYCLE, VIN# [XXX]. I HAVE HAD TO REPLACE THE FUEL GAUGE SENSOR (PART # 16147675547 - SENSOR AND # 16117677883 - GASKET) THREE TIMES ALREADY. NOW IT HAS FAILED AGAIN. THIS IS THE 4TH TIME IT HAS NEEDED TO BE REPLACED IN 6 YEARS. I CONTACTED MY DEALER (BMW MOTORCYCLES OF COUNTRYSIDE IL) AND SPOKE WITH SERVICE MANAGER [XXX]. [XXX] INFORMED THAT MY LAST FUEL SENSOR REPLACEMENT WAS 27 MONTHS AGO AND THEREFORE IT WILL NOT BE COVERED UNDER WARRANTY (24 MONTH), DESPITE IT HAVING FAILED AND BEEN REPLACED MULTIPLE TIMES AND DESPITE THE FACT THAT THE MOTORCYCLE HAS LESS THAN 14,000 MILES ON IT. HE THEN ESTIMATED IT WOULD COST ME $350 TO REPLACE THE SENSOR. IF THIS WAS THE FIRST TIME I HAD TO REPLACE THE SENSOR, I WOULD UNHAPPILY PAY THE $350 AND ATTRIBUTE IT TO THE MOTORCYCLE BEING 7 YEARS OLD AS THE MILEAGE IS NEGLIGIBLE. BUT THIS IS NOT THE CASE. THIS PART HAS REPEATEDLY FAILED. [XXX] ACKNOWLEDGED THAT THIS IS A WIDESPREAD AND RECURRENT PROBLEM. MY OWN RESEARCH INDICATES THAT MULTITUDES OF BMW R1200 MODEL MOTORCYCLE OWNERS HAVE ALSO BEEN EXPERIENCING MULTIPLE AND REPETITIVE FUEL SENSOR FAILURES FOR MANY YEARS. THIS ISSUE IS DOCUMENTED UNDER NHTSA ID # 10033130 AND BMW SERVICE BULLETIN NO. SIB-16-02-09. THIS R1200RT IS THE MOST EXPENSIVE MOTORCYCLE I HAVE EVER PURCHASED. I FIND IT UNCONSCIONABLE THAT BMW EXPECTS ME TO PAY THE FULL REPLACEMENT COST OF A PART THAT HAS REQUIRED MULTIPLE REPLACEMENTS OVER THE COURSE OF 14,000 MILES, A PART THAT OBVIOUSLY IS THE SUBJECT OF AN INHERENT DESIGN/MANUFACTURING FLAW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536503August 21, 2013
FUEL/PROPULSION SYSTEM
RIDING AT ABOUT 50 MPH, MY PASSENGER ASKED TO PULL OVER, "WE ARE LEAKING SOMETHING". I PULLED OVER AND INSPECTED THE BIKE, WE WERE LEAKING FUEL FROM THE FUEL PUMP. FUEL WAS LEAKING DOWN THE FARING & ON TO MY LEFT PANT LEG AND BOOT. I IMMEDIATELY TOOK THE BIKE IN TO THE BMW MOTORCYCLE SHOP FOR INSPECTION & REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535457August 15, 2013
FUEL/PROPULSION SYSTEM
THE FUEL STRIP INDICATOR HAS NOW FAILED 3 TIMES, TWICE LEAVING ME STRANDED WITH AN EMPTY FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535046August 13, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
YET ANOTHER FUEL LEVEL SENSOR STRIP [FUEL GAUGE] FAILURE. THIS IS NUMBER 6. NOW NO LONGER COVERED AND COST $350 TO REPLACE AT THE DEALER - 250 MILES FROM MY HOME. I THINK THIS IS A SAFETY ISSUE BECAUSE HERE IN THE WESTERN US WHERE IT'S POSSIBLE TO TRAVEL OVER 100 MILES WITHOUT SEEING ANOTHER SMILING FACE, RUNNING OUT OF FUEL IS A SERIOUS THREAT TO YOUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534997August 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW R1200RT MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE DRIVE SHAFT FRACTURED AND CAUSED THE REAR WHEEL TO LOCK. THE CONTACT WAS ABLE TO COAST ON TO THE ROAD SHOULDER BUT SUFFERED SCRAPES AND BRUISES WHILE DOING SO. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000. UPDATED 09-18-13 *BF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10534549August 9, 2013
FUEL/PROPULSION SYSTEM
GAS LEAKING FROM LEFT SIDE FAIRING AFTER RIDING WITH SMALL SPILL OF GAS ON GARAGE FLOOR. TAKEN TO MORTONS BMW DEALER TODAY WHERE DEFECTIVE O-RING AND CRACKS IN FUEL PUMP FLANGE WERE NOTED. PRIOR # JBN1-18051. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534389August 8, 2013
FUEL/PROPULSION SYSTEM
FUEL SMELL ON CLOTHING AND LEAKING FUEL FOUND DRIPPING ON HOT EXHAUST DURING STOP AT GAS STATION TO REFUEL. IMMEDIATELY PUSH MOTORCYCLE TO SAFE AREA AWAY FROM GAS STATION TO ASSESS CAUSE OF LEAK. FOUND MULTIPLE CRACKS IN PLASTIC FUEL PUMP HOUSING FLANGE THAT WHICH THE HIGH PRESSURE FUEL LINE QUICK DISCONNECT THREADS INTO. FUEL WAS POOLING APPROXIMATELY ONE INCH DEEP ON TOP OF THE FUEL PUMP HOUSING AND NEXT TO FUEL PUMP ELECTRICAL CONTROL RELAY AND WIRING. MOTORCYCLE HAD TO BE TOWED 75 MILES TO NEAREST BMW MOTORCYCLE DEALER FOR FUEL PUMP AND HOUSING REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525757July 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 BMW R1200 RT MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A LOUD NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED GREASE COVERING THE BRAKES AND REAR WHEEL. THE GREASE CAME FROM A BROKEN REAR DIFFERENTIAL/FINAL DRIVE. THE CONTACT TOWED THE VEHICLE TO A LOCAL DEALER, WHO STATED THAT THE FINAL DRIVE RIGHT ANGLE GEAR BOX NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 30,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524382July 11, 2013
POWER TRAIN
FINAL DRIVE OIL SEAL FAILED. OIL LEAKED, CAUSING THE REAR BRAKES TO BE NON-FUNCTIONAL. THE LOCAL BMW DEALER, HOPKINS HITCHING POST IN HOPKINS, MN, FOUND SEAL, BEARING, AND BEVEL GEAR FAILURE THAT REQUIRES FINAL DRIVE REPLACEMENT. THIS IS THE SAME FAILURE AS DESCRIBED IN ODI NO. 10439549 AND CURRENTLY BEING INVESTIGATED UNDER CAMPAIGN DP12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522464June 30, 2013
POWER TRAIN
SYMPTOM. REAR OF MOTORCYCLE WEAVES WHEN RIDING IN A STRAIGHT LINE AND IN TURNS. REAR WHEEL HAD APPROXIMATELY 3MM PLAY WHEN HOLDING WHEEL AT 12 AND 6 O'CLOCK AND TWISTING WHEEL SIDE TO SIDE. ANALYSIS. BRAKE CARRIER ON FINAL DRIVE HAS LATERAL PLAY. REMOVED BRAKE CARRIER, SLID OFF FINAL DRIVE BY HAND. FINAL DRIVE NEEDS REPLACED. SAME FAILURE AS DESCRIBED IN ODI 10439549 AND BEING INVESTIGATED UNDER CAMPAIGN DP 12001. BMW PARALEVER. RESOLUTION. DEALER REPLACED FINAL DRIVE BMW PART NUMBER 33117726895, SYNTHETIC GEAR OIL 75 W90, AND ROTOR BOLTS BMW PART NUMBER 33177709205. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522421June 29, 2013
FUEL/PROPULSION SYSTEM
WHILE I WAS BACKING MY MOTORCYCLE INTO THE GARAGE I SMELLED A STRONG ODOR OF GASOLINE. AS I DISMOUNTED I NOTICED A LIQUID DRIPPING ON THE GROUND NEXT TO THE LEFT EXHAUST PIPE WHICH TURNED OUT TO BE GASOLINE. I REMOVED THE BODY PANELS TO INVESTIGATE AND FOUND A PUDDLE OF FUEL ON TOP OF THE FUEL PUMP ASSEMBLY. FURTHER INVESTIGATION REVEALED FUEL LEAKING FROM THE BOSS THAT HOLDS THE FEMALE FUEL LINE QUICK DISCONNECT. I REMOVED THE FEMALE QUICK DISCONNECT AND REAPPLIED FUEL RESISTANT SEALANT TO IT AND LET IT SIT OVERNIGHT, THINKING THAT WAS THE PROBLEM. I RECONNECTED THE FUEL LINE AND PRESSURIZED THE SYSTEM. IT STILL LEAKED ONLY WORSE NOW. WHEN I ATTEMPTED TO TIGHTEN THE FITTING A BIT GAS ACTUALLY SQUIRTED OUT OF THE JOINT BETWEEN THE FITTING AND THE BOSS. THIS CAUSED ME TO INVESTIGATE FURTHER AND DISCOVER THAT THE WERE 4 TO 5 SMALL CRACKS IN THE BOSS ON THE FUEL PUMP ASSEMBLY WHERE THE FUEL PRESSURE LINE FEMALE QUICK DISCONNECT SCREWS IN. BEING THAT THE FUEL PUMP ASSEMBLY SITS ABOUT THE LEFT EXHAUST PIPE WHERE IT COMES OUT OF THE CYLINDER HEAD A GAS LEAK FROM THIS AREA IS A FIRE HAZARD. I SHUDDER TO THINK OF WHAT WOULD HAVE HAPPENED IF ONE OF THOSE DROPS OF GASOLINE HAD DRIPPED ON MY EXHAUST PIPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520671June 19, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BMW R1200 RT. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER BECAME HARD TO READ WHEN THE SUN WOULD SHINE DIRECTLY ON THE COMPONENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO TOOK PICTURES OF THE INSTRUMENT CLUSTER AND SENT THE IMAGES TO THE MANUFACTURER. THE MANUFACTURER FORWARDED THE PICTURES TO THEIR ENGINEERS AND THE CONTACT WAS ADVISED THAT THE FAILURE WOULD BE INVESTIGATED IF MORE OWNERS FILED A COMPLAINT ON THE ISSUE. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514560May 31, 2013
FUEL SYSTEM, GASOLINE
MOTORCYCLE RAN OUT OF FUEL DUE TO FUEL SENSOR FAILURE. BOTH ANALOG AND DIGITAL GAUGES SHOWED 40+ MILES REMAINING IN THE FUEL TANK. VEHICLE WAS IN FAST LANE OF INTERSTATE HIGHWAY AND MY EMERGENCY STOP REQUIRED STATE PATROL ASSISTANCE DO TO THE LOCATION OF THE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504039May 15, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:TURN SIGNAL, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2012 BMW R1200 RT. CONSUMER WRITES IN REGARDS TO MOTORCYCLES COMMUNICATION SYSTEM CONTROLLER TURN SIGNAL ENGAGEMENT VERY DIFFICULT. *SMD THE CONSUMER STATED BMW RE-DESIGNED THE TURN SIGNALS, WHICH IS NOW A SINGLE SWITCH. THE LEFT TURN SIGNAL WOULD NOT ALWAYS TURN ON. THE CONTROL PANEL HAD A GLARE, WHICH MADE THE PANEL DIFFICULT TO READ, DURING THE DAY. THE TIRE PRESSURE SENSOR CONSISTENTLY READ BELOW 2-3 LBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507044April 4, 2013
FUEL/PROPULSION SYSTEM
PLASTIC FEMALE FITTING ON TOP OF FUEL PUMP HAS SEVERAL CRACKS WHICH WILL EVENTUALLY RESULT IN FUEL LEAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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