While driving under normal conditions at roadway speed, the panoramic sunroof glass suddenly failed with a loud explosive sound. There was no observed impact, no debris strike, and no prior damage to the glass. The failure resulted in a large central blowout with shattered glass and fragments displaced outward from the vehicle. The failed component is the panoramic sunroof glass panel, which remains available for inspection. This incident created a safety risk due to the sudden explosive event while the vehicle was in motion, which could startle the driver and nearby motorists. At the time of the failure, the interior fabric sunshade was closed, which prevented glass from entering the passenger compartment. Had the shade been open, shattered glass would have fallen into the vehicle and could have caused injury to occupants. There were no warning lights, messages, or prior symptoms before the failure.
No injuries · No fire · No crash
On May 3, 2026, while operating my 2024 BMW i5 on public roads, the vehicle suffered a sudden and complete loss of power steering with no prior warning. I could not turn the steering wheel at a stop. The instrument cluster simultaneously displayed: "Vehicle may roll. Brake manually," "Drive carefully. Changed steering effort," "Drive carefully. Chassis stabilization," and "Parking assistance malfunction." Auto Hold and the electronic parking brake's hold function were disabled, requiring manual brake application to prevent rollaway. Mileage at incident: approximately 21,344 miles. The simultaneous failure of Electric Power Steering, Dynamic Stability Control, and the Electronic Parking Brake while the vehicle was in motion in traffic created an immediate safety hazard. No crash or injury occurred, but a recurrence at highway speed, on a wet road, or during an evasive maneuver could foreseeably cause loss of vehicle control, crash, injury, or death. The vehicle was taken to an authorized BMW dealer. The technician stated this failure is a known issue following a recent vehicle software update, that BMW has no repair available, and that the only action taken was to power-cycle the vehicle and clear stored fault codes. No software remedy, parts replacement, or TSB was provided. I was given no assurance the failure will not recur and no timeline for a fix. To my knowledge, no recall has been issued for this defect on the i5 platform. I request that NHTSA evaluate the scope of this issue across the i5 fleet and determine whether a defect investigation or recall is warranted.
No injuries · No fire · No crash
While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced confidence in braking performance and increased concern about the vehicle’s ability to stop safely under normal conditions. The situation created a potential safety risk, as I was entering high-speed traffic and required predictable braking capability to adjust to surrounding vehicles. There were no prior warning messages or symptoms before this event. The issue appeared suddenly while driving. After the warning appeared, I drove cautiously and reduced speed, avoiding heavy braking as advised by the system message. I proceeded directly to a nearby dealership and left the vehicle for inspection. The vehicle is currently awaiting diagnosis by an authorized service center. The issue has not yet been confirmed or reproduced by the dealer at the time of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.
No injuries · No fire · No crash
The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this vehicle a safety hazard. The No fix as of today. Authorized BMW dealer feedback: ROAD TESTED WITH CUSTOMER AND HEARD NOISE CUSTOMER IS CONCERNED ABOUT. CLICKING NOISE COMING FROM A WATER VALVE LOCATED UNDER THE HOOD DURING ACTIVATION. TEST DROVE VEHICLE WITH BMW TSE, NO CURRENT FIX AVAILABLE.
No injuries · No fire · No crash
